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Translation Bureau Benchmarking and Comparative Analysis - Final ...

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<strong>Translation</strong> <strong>Bureau</strong> <strong>Benchmarking</strong> <strong>and</strong> <strong>Comparative</strong> <strong>Analysis</strong>Figure 2 - Canadian Workforce Breakdown by RegionThe industry is global in nature 5 , with over 25,000 organizations that provide Language ServiceProviders (LSPs) in 152 countries. The international industry has the following characteristics:• The industry is distributed with pockets of concentration in Canada, the United States,Western Europe, Northern Europe, China, India <strong>and</strong> Japan. Each of these countries hasmore than 500 LSPs.• The market is highly fragmented, with the top 50 LSPs generating only US $4 billion ofthe US$31 billion market. Although we have as yet been unable to locate similar data forthe Canadian market, this perspective has been supported anecdotally in PwC’sdiscussions with industry.• 63.4% of LSPs expect to remain independent <strong>and</strong> grow organically, which suggests thatindustry fragmentation will continue. It is interesting to note that while only 18% ofLSPs would like to make one or more acquisitions in the near or mid-term, 50.9% areopen to business combinations (i.e. mergers, acquisitions) that would make themstronger in the marketplace.The LSP market is growing at an annual rate of 7.41%, <strong>and</strong> is expected to reach US$38.96 billionin 2014. Although technology is changing the revenue l<strong>and</strong>scape of the industry, most of therevenue generated remains associated with translation services. Fifty-one percent (51%) of LSPsearn more than 70% percent of their revenue from translation. The fastest growing services, indescending order, are:• translation;• website globalization;• software localization;• on-site interpreting; <strong>and</strong>• multimedia localization.5Source: The Language Services Market: 2011 – Common Sense Advisory – May 2011Page 12 of 43

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