Translation Bureau Benchmarking and Comparative Analysis - Final ...

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Translation Bureau Benchmarking and Comparative AnalysisTable 3 details the percentage of global LSPs that derive revenue from the specific service area(e.g. 24.7% of LSPs derive 91-100% of their revenue from Translation service). There are a fewkey observations that can be made from this data:• Most LSPs are generating the 70% or more of their revenue from translation services.• Beyond translation many other LSPs generated less than 10% of their revenue from otherservice areas.• Software localization (21.4% of LSPs), website globalization (15.5% of LSPs), on-siteinterpreting (27.9% of LSPs) and multimedia localization (9.1% of LSPs) are the onlyother service areas that have a material portion of LSPs generating over 10% of theirrevenue from a service outside of translation.• Few, if any LSPs offer a full suite of services, with many “boutique” operations providingunique and/or specialized services.Table 3 – Revenue Breakdown by Services AreaService Area% of Rev.TranslationSoftware LocalizationWebsite GlobalizationTranslation Tools &SoftwareMachine TranslationPost-EditingTranscreationOn-Site InterpretingTelephone InterpretingVideo InterpretingInterpreting Tools &SoftwareMultimedia LocalizationVoice-Over / Dubbing /NarrationSubtitlingInternationalizationServicesInternational Testing &QA0% 5.7 36.5 35.5 67.0 62.3 62.3 38.0 66.3 75.2 81.0 44.4 55.5 59.7 61.7 62.41-10% 6.8 32.9 38.4 13.8 21.3 19.4 27.3 17.2 12.6 4.6 36.0 27.6 25.1 20.3 20.411-20% 4.2 10.0 9.6 2.2 3.1 2.3 4.9 2.3 1.2 1.5 6.1 3.3 2.6 3.8 3.021-30% 3.1 3.9 2.7 0.5 0.3 0.3 2.4 1.2 0.4 0.1 0.8 1.1 1.0 0.5 1.131-40% 4.2 2.4 1.0 0.8 0.3 0.3 1.6 1.0 0.1 0.1 0.4 0.5 0.1 0.8 0.841-50% 6.5 1.9 0.5 0.4 0.3 0.3 2.8 1.2 0.0 0.3 0.5 0.4 0.4 0.4 0.551-60% 6.6 1.0 0.4 0.4 0.3 0.4 1.2 0.1 0.1 0.0 0.3 0.0 0.1 0.1 0.061-70% 7.7 0.5 0.5 0.7 0.1 0.3 1.6 0.3 0.0 0.0 0.1 0.0 0.0 0.1 0.471-80% 12.0 0.5 0.1 0.5 0.4 0.1 1.5 0.1 0.1 0.0 0.3 0.1 0.1 0.0 0.081-90% 14.3 0.5 0.4 0.0 0.3 0.3 3.2 0.4 0.0 0.0 0.3 0.4 0.1 0.5 0.491-100% 24.7 0.7 0.3 2.3 0.4 0.1 8.7 1.4 0.1 1.4 0.3 0.3 0.4 0.1 0.1No Data 4.3 9.1 10.6 11.4 11.1 14.1 6.8 8.5 10.0 11.1 10.6 10.8 10.3 11.5 10.8Page 16 of 43
Translation Bureau Benchmarking and Comparative Analysis3.4 Supply and DemandA significant proportion of translation services are consumed by public sector organizationswithin Canada and internationally. In line with this, most translation services within Canadaand internationally are provided internally by various government agencies. Within theCanadian market, the Translation Bureau represents the largest single supplier by volume andsize.Specifically, for the private sector organizations providing translation services, Table 4 outlinesthe top ten global translation and interpretation companies 9 :Table 4 - Top Ten Global Translation and Interpretation CompaniesCompanyHQCountry2010 Rev.US$M Employees Offices Status1 Mission Essential Personnel US 588.00 7,494 20 Private2 HP ACG FR 460.00 4,200 15 Public3 Global Linguistic Solutions US 435.00 339 9 Private4 Lionbridge Technologies US 405.20 4,500 40 Public5 Transperfect/Translations.com US 252.44 1,268 66 Private6 SDL UK 245.09 1,800 60 Public7 L-3 Linguist Operations & TechnicalSupportUS 167.00 1,016 1 Public8 STAR Group CH 145.00 850 43 Private9 Euroscript International S.A. LU 124.13 1,350 16 Private10 ManpowerGroup US 101.11 324 11 Public9Source: The Language Services Market: 2011 – Common Sense Advisory – May 2011Page 17 of 43
Page 1: www.pwc.com/caFinal ReportMay 15, 2
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