2007 Issue 2 - Raytheon
2007 Issue 2 - Raytheon
2007 Issue 2 - Raytheon
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L E A D E R S C O R N E R<br />
Heidi Shyu<br />
Vice President, Corporate<br />
Technology and Research<br />
Recently Technology Today talked with<br />
Heidi Shyu about technology and<br />
innovation, and her new role as vice<br />
president of Corporate Technology and<br />
Research. Shyu discusses her approach to<br />
creating an enterprise-wide technology<br />
vision and direction, the importance of<br />
disruptive technologies and radical innovation,<br />
and her penchant for taking on —<br />
and reaching — “unachievable” goals.<br />
TT: Throughout your career, you’ve held<br />
many senior leadership positions. Can you<br />
share with us some of the attributes you<br />
believe are essential to effective leadership?<br />
And how do those attributes influence<br />
your new role as vice president of<br />
Corporate Technology and Research?<br />
HS: First, I always try to look at the big<br />
picture, and figure out how all the pieces<br />
of the puzzle fit together. Even from the<br />
early stages of my career, when I was<br />
given one task that was part of a huge<br />
effort, I always tried to understand,<br />
“Here’s my little piece of the puzzle, now,<br />
how does it fit into the big picture? What<br />
is the right thing to do for our customer?”<br />
Second, you need to communicate your<br />
vision and your plan. You can never communicate<br />
enough. People fail because<br />
they don’t communicate clearly. Therefore,<br />
your ability to articulate and communicate<br />
is very essential.<br />
One other thing that has always helped<br />
me is I have always had a passion to do<br />
whatever task I am given. I just dive right<br />
in; whatever the challenge is. That<br />
becomes infectious. When troops see that<br />
you really care about what they are doing<br />
and the goal that you have set, they then<br />
realize we are really trying to aim for the<br />
same goals. Namely, we are trying to do<br />
the best thing for the company, the best<br />
thing for the customer and to beat our<br />
competition, not each other.<br />
TT: How has your past experience<br />
prepared you for this role?<br />
HS: I think that as I grew in my career, I<br />
faced many things that I have tried to figure<br />
out how to orchestrate. One of the early<br />
tasks I was given was developing modeling<br />
and simulation, and I tried to figure<br />
out, “How does my piece fit into that big<br />
picture?” I then took the initiative to lay out<br />
the entire simulation, and show my little<br />
piece in the overall big picture. I am always<br />
trying to figure out “How does this work?”<br />
I know my project manager was delighted<br />
that I took the initiative to do that.<br />
Another key: Never stop learning. Each<br />
step, wherever I am in my career, I look a<br />
couple of ladders above me and I observe<br />
the people there. What are things that<br />
they know, that I don’t know? Those are<br />
things I need to learn. What attributes do<br />
they have, that I currently don’t have, and<br />
I can learn? Find out your own shortfalls.<br />
It’s good to get independent assessments of<br />
yourself, and figure out how you need to<br />
grow as a person throughout your career.<br />
TT: What people or programs influenced<br />
your career?<br />
HS: When Dr. Peter Pao asked me in 1997<br />
to lead the Joint Strike Fighter Active<br />
Electronically Scanned Array development,<br />
it seemed insurmountable at the time<br />
because we had an incredibly short period<br />
of time to develop something that seemed<br />
unachievable — weight reduction, reliability<br />
improvement, reducing the observability,<br />
improving the survivability, reducing<br />
cost … and do it in record time. Most<br />
people told me I was crazy to take that<br />
job, but I never came to that conclusion.<br />
The way I approached it was, “OK, truly<br />
here’s an opportunity to do something<br />
that’s incredibly important for the company.”<br />
So you have to not be afraid of challenges.<br />
Then you have to methodically figure out<br />
how to do it. You can’t eat the whole elephant<br />
in one bite, so what is your path?<br />
What is your plan? How do you put your<br />
arms around this incredibly difficult problem?<br />
I think a lot of the “thinking<br />
through” early on and planning the steps<br />
that you have to take is so important.<br />
TT: In your new role, you’re responsible<br />
for the development and execution of an<br />
integrated enterprise-wide technology and<br />
research vision and strategy. How do you<br />
go about formulating a vision that encompasses<br />
<strong>Raytheon</strong>’s breadth of technologies,<br />
programs and priorities?<br />
HS: Again, the approach I take from the<br />
beginning is to figure out the big picture.<br />
I read the Quadrennial Defense Review —<br />
the 20-year vision of the capability we<br />
would like to have. I then think about the<br />
capability we would like to achieve. What<br />
are the threats out there that we are facing<br />
today? What are our capability shortfalls<br />
that we have relative to the threats in<br />
the environment we are facing? Then you<br />
take a systems approach to decomposing<br />
the problem. What are the opportunities<br />
out there for us? What are the enablers<br />
that can help you achieve this capability to<br />
fill the gap that we have, and what are<br />
the technology options that we have to<br />
close this capability gap?<br />
Then, from the technology options we<br />
have, how well are we doing in this particular<br />
technology relative to our competition?<br />
Are we ahead of the pack? Nose to<br />
nose? Or are we lagging? Then consider<br />
are there other companies out there that<br />
we can team with to help us bridge this<br />
gap? Then you flow down: Are there<br />
CRAD (Contract Research and<br />
Development) opportunities? Are there<br />
IRAD (Internal Research and Development)<br />
opportunities we should be pursuing?<br />
What is our road map for getting there in<br />
the near-term, in the mid-term and in the<br />
long-term?<br />
Continued on page 22<br />
RAYTHEON TECHNOLOGY TODAY <strong>2007</strong> ISSUE 2 21