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oughton Chemical CEO, Paul DeVivo, recently spoke to CelerantHConsulting Americas about his experience implementing Change Programs.Drawing on real-world examples from his 30+ year career with organizationslike Unitor, Valspar, Ashland and Houghton, he shared his ‘10 Learnings’ that serveas a project implementation tutorial for Clients and Consultants alike.These Learnings have helped Paul and his Management Teamsexecute a great number of successful programs over the years.Houghton is one of the world’s largestand longest established suppliers ofspecialist industrial metalworking fluidsand fluid management services.In all significant projects metrics should bedeveloped for measuring the success of theproject. ‘Before measurements’ compared with‘After measurements’ should clearly indicatethe project’s success or failure. Choose and5Rewards and recognition of resultsmay take time to be realized andappreciated. Be patient.4agree on the right metrics. Take frequent‘During Measurements’ to ensure that you aretracking toward targets and to determine ifadjustments need to be made while you stillhave time. Waiting until the end of a projecttime line is too late to make adjustments.Enjoy the challenges, celebrateeven the smallest victories, sharepraise, stay positive, smile often andengage the entire team to enjoy theeffort. If this seems too much likehard work -look for another career.1Be patient forthe pay-off onyour efforts.Take measurementsbefore, during andafter all projects.This is worth repeating. Manyprojects are carve-outs from a muchbigger project vision. It is too easyto expand the current definedHave fun alongthe way.project scope with elements thatbelong in future projects.Limit scope creep.Every project should add toyour skills if you are opento process improvementsalong the way. Sometimesthe improvement ideas cancome from the least expectedsource. Stay open for learning.Recognize thatContinuous ProcessImprovement buildsskills for futureengagements.3Limit projectscope creep.Stay focusedon the projectat hand.2CLOSEWORK® GLOBAL REVIEW 2012 39