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iemens Wind Power is one of theSworld’s largest providers of completewind power solutions for offshore,onshore and service projects.Rapid global growth had created inefficienciesin its Corporate and Operational processes, soit decided to launch the LEAPFROG Project andchose Celerant Consulting to help it analyseand resolve 3 key issues: Inadequate alignmentbetween Operational and Financial forecasting;insufficient transparency in Operational businessperformance; the lack of SOPS and tools in itsProject Acquisition and Execution phases.Virtual collaboration. Real progress.3 work streams were established at boththe company’s Corporate and AmericasHeadquarters and collaborated virtually todesign and pilot new ways of working to deliver:Integrated Planning: New set-up of the Load(S&OP) Plan. Planning & forecasting processeswere aligned between Corporate Headquartersand the regions to ensure faster response timesto Sales and less change requests to existingplans. New order forecast, sales planning andcapacity demand processes & tools were installedto support more regionalised operations.A new Management System:A new MCRS ® Management System with aKPI navigator was designed and implementedfor Corporate Management (Level 1-2) andRegional Management (Level 2-4) and factbased performance meetings with clearroles and responsibilities for operationalimprovements were established.Regional Interfaces: New tools and processeswere designed and implemented for all SalesAcquisition and Project Execution phases.Continuous Improvement was guaranteedthrough root cause analysis and consistentprocesses and interfaces were installedright across the global organisation.RAPID RESULTSRAPID BUY- IN• The company quickly moved to a factbased performance culture.• Operational performance and deviations toplan are now fully visible in the KPI navigatorand used to deliver Continuous Improvement.• Changes to the Load Plan have beensubstantially reduced which enablesbetter planning and forecasting.• The projects standardised, aligned toolsand processes enabled the AmericasSales organisation to gain a perfectscore in an internal audit.CLOSEWORK® GLOBAL REVIEW 2012 7