FACTS & NEWS
Kaiser AG’s customer magazine A p r i l 2 0 1 0
2013 – Kaiser’s centenary year
Core competence: technology
Liechtenstein as an industrial location. In
a recent report published in the framework of
the Futuro project, the Liechtenstein Chamber
of Trade and Industry describes the country’s
economic structure as follows:
In comparison with other European economies,
manufacturing plays a major role in Liechtenstein
while the service sector is of belowaverage
importance. Within the manufacturing
sector, the main industries are mechanical,
plant and automotive engineering as well as
electrical engineering, precision engineering
and metalworking. Every fourth job in
Liechtenstein relates to one of those industries.
In all these sectors, the focus in Liechtenstein
is not on cheap mass production but on
innovative high-tech products manufactured to
the highest quality standards.
The companies involved are correspondingly
knowledge-based. They have a workforce with
a large proportion of highly qualified employees
and achieve high levels of value-added.
As a very small country with a correspondingly
limited domestic market, Liechtenstein has
always been dependent on its export markets.
The country’s success in the international
marketplace relates primarily to its companies’
status as technological leaders and specialists
in premium and niche market segments.
2010 – Technology as
Kaiser’s core competence
This description of Liechtenstein’s industry is
also applicable to Kaiser. With walking
excavators and sewer cleaning and waste
disposal vehicles as its two product groups,
Kaiser operates in niche markets involving high
standards of engineering and quality.
Walking excavators combine high capacity
requirements with all-terrain capability and as
such are one of the most sophisticated types
of construction plant. Sewer cleaning vehicles
with water recycling are also extremely
Key components developed in-house, like highpressure
pumps, vacuum pumps and the water
recycling system, are typical of a range of
products that has its own technological USP.
Kaiser’s Technology & Development Department
plays a correspondingly important role in
the company’s activities. A large team of
development and design engineers ensures
that the company has the human resources to
cover the many relevant fields of competence:
• Mobile hydraulics, fluid engineering and
• Control technology, mobile electronics,
• Drive technology
• Steel construction and mechanical
• Tank and vessel engineering
(transportation of hazardous materials)
It is at the level of technological competence
that critical synergies are developed between
the two product groups, while the in-house
availability of key competence is part of the
company’s basic strategy. In addition, Kaiser
has a policy of targeted and project-related
collaboration with universities and colleges to
promote applied research relating to practical
Kaiser technology in the past
Autonomy. Kaiser products are the result of a
high degree of technological autonomy. In
many countries of the world, the brand has
become synonymous with specific technical
solutions. In-house development of key
components has enabled Kaiser to build up
great experience at the systems level.
Today the in-house development of
autonomous solutions is still a fundamental
element in Kaiser’s corporate philosophy. It was
introduced largely at the initiative of Josef
1913 1928 1955 Josef Kaiser
2013 – Kaiser’s centenary year, core competence: technology
As an inventor and entrepreneur, he was
attracted by the challenge of new technical
developments when he took over the company
from his father in 1953. He also saw the
potential for successful trading in niche
markets with just a small number of players.
Internationalization. In view of the very
limited size of Liechtenstein’s domestic market,
Kaiser was quick to recognize the need for an
international posture, although the various
markets all have their specificities with regard
to the style of working, the technologies used,
and relations between buyers and sellers.
On the other hand, the challenges presented
by the markets in terms of varying environmental
standards and market structures have
continually stimulated the development of new
and enhanced products.
For an international service network, accurate
technical documents are of great importance.
Detailed drawings of a high standard are a
prerequisite for efficient spare parts inventory
management. That in turn is a precondition for
building up and retaining an international
Close customer relations. A business that
involves limited sales of products for niche
markets offers ideal conditions for close
customer relations. In the case of the sewer
cleaning vehicles, especially, where customized
products are the order of the day, the company
is basically operating in a project development
market, and customer requirements and ideas
Product development triggered by exhaust emission regulations in the construction plant industry
Exhaust gas after-treatment phase 2012-2014
The origins of exhaust emissions legislation
Experience gained in the field of automotive
engineering has been transferred to industrial
applications (non-road) with the aim of
reducing nitrogen oxide emissions (NOx) and
controlling pollutant emissions such as carbon
monoxide (CO), hydrocarbons (HC) and
The respective limit values are defined in the
Tier 1-4 emission standards. For Europe, the
EPA Environment Protection Agency has
defined these limit values in Stages I, II, IIIA
and IIIB, and IV.
play a much greater role in design engineering
and product development that in the case of
series production. At the same time, the
necessary degree of flexibility calls for a high
standard of technical competence.
Trends in technology
The value of technology. For both product
groups, Kaiser’s customers themselves have a
high level of technological competence. We
must therefore offer professional advisory
services and an extensive service network with
fast spare parts delivery in keeping with the
needs of the capital goods market.
In today’s markets, we are seeing a growing
number of imitations of Kaiser products from
both divisions. Of course, they do not
necessarily offer the same standard in terms of
quality, efficiency, innovation, experience and
safety – convincing arguments as key factors
in a technology-driven industry.
Legislation. Over the last few decades there
has been a continual increase in the number
and scope of the mandatory provisions to be
met, many of which significantly influence the
design of our products, e.g. with regard to
exhaust emissions, environmental impacts and
the technical documents.
Considerable resources have to be committed
to the engineering and process adjustments
required to comply with such regulations, which
are binding on all companies regardless of their
size. Although that can be a problem for very
Exhaust gas after-treatment systems
Today’s Stage IIIA diesel engines cannot meet
the emission control requirements for Stages
IIIB or IV. In addition to the measures
introduced to date, such as electronic engine
management, high-pressure fuel injection and
particulate filters, exhaust gas after-treatment
involving the injection of urea (AdBlue) is also
required. The relevant development work on
non-road engines has not yet reached the
series production stage.
small businesses, Kaiser has the size and
organizational structure to respond quickly
and efficiently to changes in legislation and
industry codes without detriment to its
flexibility and speed of reaction as an SME.
Environmental engineering: a technology
of the future. Environmental engineering is all
about reducing environmental pollution,
developing products and services that are more
sparing of resources and the environment, and
generally deploying strategies for the more
efficient use of resources.
In both product groups, the environmental
footprint is becoming more and more critical
for our customers as they make increasing use
of ecological arguments in their communications
with the industrial and municipal end
Product innovation is increasingly targeted at
sustainability. Environmental engineering has
become a highly dynamic industry with shorter
and shorter innovation cycles. The challenges
are growing accordingly, with innovation
becoming a critical factor in terms of differentiation
from the competition, substitute
products coming onto the market more quickly,
innovation needed in response to individual
customer requirements, and time to market
becoming increasingly decisive, etc.
As in the past, the success of a company will
depend on a culture of innovation and a policy
of involving customers in the innovation
processes to ensure that it is they who benefit.
KAISEr Austria, Nenzing
KAISEr Liechtenstein, Schaanwald KAISEr Slovakia, Krakovany
The challenge for Kaiser
The diesel engine as the source of motive
power is the central component in our vehicles
and machines. Its characteristics, including
available power, torque and engine speed,
influence all connected consumers.
The challenge for the design engineer is particularly
great in the case of compact machines,
as the exhaust gas after-treatment equipment
increases the space requirement for the diesel
engine by about 30-40%. The complexity of
the product is also greater in terms of engine
management and system stability.
Interview: "Volksblatt", 24 December 2009
In the lead with high tech
Kaiser AG: Record year with sewer cleaning vehicles
SCHAANWALD – Kaiser AG is one of the
companies that have grown in spite of the
economic crisis. But this is no time to relax.
“We have significantly upgraded our engineer -
ing and development activities,” says CEO
Kornelia Pfeiffer, “Volksblatt”:
Mr Kaiser, what do you think of the
pursuit scenes in Vienna’s sewers in “The
I guess I saw the film the same way as you.
What I am more interested in is the technology
we use for sewer cleaning today.
Until well into the 1950s, cleaning the sewers –
a city’s "intestines" – was very hard work for
the cleaning crews ...
... and in some places it still is. Take India: The
way they clean the sewers there is inhuman
and there are often fatalities. There are huge
differences from country to country. Modern
sewer cleaning methods are only considered an
option when a country has reached a certain
level of development.
So the market must have great potential?
Basically, yes, but simply taking the Swiss
market and extrapolating on the basis of the
population figures for India does not make
much sense; it will take decades to reach the
kind of sales figures we have in Europe.
How many competitors do you have?
They are many and varied; we have different
competitors in every country. The methods
employed for sewer cleaning vary widely from
one region to another, and so the role of
technology and progress varies, too. But
Kaiser is one of the biggest players and one of
the few who have built up an international
One way of moving into new markets is via the
big sewer cleaning companies, and they are
already in our customer base.
How was business in 2009?
We achieved record sales with our sewer
cleaning vehicles. That made it a very good
year for Kaiser in total, with sales up by more
than ten percent. Our traditional markets –
France, Germany, Switzerland and Austria –
continued to develop well. Sales were stable in
Poland, the Czech republic and Slovakia, but
the markets collapsed completely in romania,
Bulgaria and russia. Fortunately, we were able
to compensate the downturn there with good
results in other regions like South Africa and
the Arab countries.
Even though sales of walking excavators were
20 to 25 percent down, total sales were in line
with the previous year’s results. And we
managed without any job losses or short-time
working; we were able to switch employees
who were surplus to requirements for the
walking excavators to our cleaning vehicle
production department. A case of fortune
favoring the brave, if you like, that developments
were so positive and dynamic in the field
in which the company was first established.
Markus Kaiser: Slump in russia and the USA compensated by sales in South Africa and the Arab countries
And you are still gaining market shares?
Sewer cleaning with water recycling technology,
that is our speciality. Ninety percent of the
vehicles we sell are equipped that way. And
wherever this high technological standard is
called for, we are the market leaders worldwide
and we were able to increase our market
shares, even in such a difficult business year.
What did the economic crisis do to Kaiser?
It was a mixture of good and bad. Even with
our sewer cleaning vehicles, we did not do so
well in south-east Europe and the Asian
countries, but that was compensated by growth
elsewhere. Conversely, we were very stable
and successful with sales of walking excavators
in Switzerland and Austria, whereas sales
collapsed in other regions like russia and, once
again, the USA.
You also assemble vehicles locally in Asia
and Russia. How is your systems selling
It’s more or less stable or slightly down on
the previous year. After all, unlike us, the
international sewer industry is not growing at
present, and many of our competitors are
having a hard time.
Have you got the skilled labor you need?
In 2009 we invested heavily in our Engineering
and Development departments, and we were
able to recruit engineers who would probably
have looked for work with the big corporations
before. It looks as if we, as an SME with 200
employees, are now more attractive for
qualified personnel who appreciate our values,
strategy, corporate culture and products.
Clean water is becoming increasingly
scarce. Every drop counts. How are you
reacting at the level of R&D?
Ecological thinking – that is about more than
the fact that the Kaiser recycling system
permits sewers to be cleaned without using
clean water. Of course it’s a big thing,
FACTS & NEWS
especially where there is a shortage of water.
We have the only system in the world that still
works where the sewer system has not been
cleaned for years and the level of soiling is
extremely high. Our vehicles make it possible
to save water, and also time and fuel, i.e. raw
materials and money.
In addition to the commercial aspects, ecology
is also important today. In France, for
example, we are now the market leader in the
field of recycling. That was of no interest there
only five or six years ago, and for a long time
people said that the high standard we provided
in Switzerland would never catch on. But they
were wrong. Take Poland, where we first had
customers entering the market with simpler
sewer cleaning vehicles. Ten years later they
are investing in vehicles that are no different
from what we sell in Switzerland. And the same
applies to other countries. But we cannot rest
on our technological laurels; others will try to
jump on the bandwagon.
That is why we have upgraded our r&D department,
with two specific objectives: On the
one hand we want to improve the efficiency of
our water recycling system wherever possible,
and on the other hand we are aiming to leave
the competition behind with regard to the
efficiency of the match between the truck, the
high-pressure pump and the filter system, and
also with regard to user-friendly operation. The
electronics are a critical factor here.
But the high-tech sewer cleaning vehicles
are not sexy like the walking excavators!
I disagree. The walking excavator is a product
that appeals to the boy in every man and
attracts attention with spectacular operations.
That is part of the picture in our region. But if
you go to Poland, you will find that the sewer
cleaning vehicles have a similar image. And I
am often surprised to see how emotional grown
men can be when they come to Schaanwald to
collect a vehicle.
KAISEr Sewer Cleaning and Disposal
Kaiser recycling technology makes its mark in France
Until only a few years ago there was little
interest in sewer cleaning with water recycling
in France. A basic skepticism on the subject
was fueled by the inefficiency of the systems
on the market and a lack of information with
regard to the alternatives. It was not until
2003, when a number of demonstration tours
were organized in collaboration with Baroclean
as Kaiser’s new sales and service partner in
France and the first customer reports came in
confirming the advantages of the water
recycling technology, that Kaiser was able to
significantly strengthen its market position.
Kaiser recycling technology is fundamentally
different from the systems offered by other
companies and has meaningful advantages.
France’s unique market structure
The structure of the sewer cleaning industry in
France differs from other European countries.
The French market is dominated by big corporations
specializing in the waste water and
waste management industries. With their
decades of experience and expertise in the
fields of water and waste water management,
they introduced recycling technologies via their
subsidiaries and those technologies have since
spread to external environment service
providers. A policy of regular demonstrations
with new products and the high level of
customer care provided by Baroclean have
further consolidated Kaiser’s market position in
France, and the company is now established as
the benchmark for sewer cleaning with water
Product development through close
The specific requirements of the Paris sewer
system have led to the development of highcapacity
vehicles. The depth of the sewers calls
for maximum performance in terms of suction
– a requirement that has been met with the
help of tandem Kaiser vacuum pumps.
Installation of the Kaiser vacuum pump in the
clean water tank also reduces noise emissions,
which is ideal for night-time working to avoid
disruption to urban traffic. In the meantime,
demand for such high-performance suction
vehicles is growing in other cities and countries,
in the Middle East
The presence of French companies on the
international markets and the positive reports
coming in from France have opened up new
markets for Kaiser, and several recycling
vehicles are now deployed in Saudi Arabia and
the Arab Emirates. In the framework of
upgrade and modernization programs for the
Clear decision in favor of
Kaiser recycling technology in the UK
Kaiser-Whale saw the light of day in 2005 as a
partnership involving two established brands.
In just five years, the company has moved up to
become the market leader in the field of
Interview with Mark Warmington,
Managing Director of Whale Tankers Ltd.
Whale decided to integrate the Kaiser
recycling system into their existing vehicles.
What were the main reasons?
Given that sewer cleaning with water recycling
vehicles were well known and proven within
central Europe, we recognized that an increasing
number of customers were looking to deploy
similar technologies. realizing the demand
potential, we at Whale began looking to develop
a specialist Jet-Vac recycling vehicle to
complement our existing product range.
We knew that Kaiser AG were the acknowledged
leader in water recycling equipment in
Europe. As a result, a dialog between both
organizations began and the relationship has
gone from strength to strength.
In addition to the technology that Kaiser has
developed fitting with our own requirements, so
too did their philosophy on recycling. Other key
synergies also existed such as being similar size
companies. Kaiser had the flexibility to supply the
componentry that we could design engineer to
meet the subtly different needs of the UK
Also fundamental to the relationship’s early
success was the openness that existed between
both organizations in terms of the transfer of
How did customers react to the new
With many of our customers, like ourselves,
having heard of Kaiser, a large percentage
immediately became excited about the prospects
of being able to implement its technologies here
in the UK. And whilst the uptake of product
continues to support the enthusiasm that an
increasing number of customers have for the
Kaiser-Whale, we have invested significant
resources in continually educating customers
about the advantages of the Kaiser-Whale. Such
an education process has involved the delivery of
seminars, production of support literature, indepth
discussion forums and an active
demonstration program. Indeed as we speak, the
Kaiser-Whale is on tour here in the UK and the
feedback continues to be extremely positive.
In addition to us having the correct infrastructure
to support the product in terms of both vehicle
servicing and parts, Kaiser and our customers
also benefit from the fact that we lead the field
when it comes to issues such as compliance and
the requirements of meeting relevant regulatory
sewer systems in the Arab countries, the focus
is increasingly on an efficient approach to
preventive sewer cleaning operations. Since
water is an expensive and limited resource in
these countries, recycling vehicles offer not
only the right technology but also the most
As a result of poor maintenance over the years,
the degree of soiling in the sewers is a serious
problem, with pronounced levels of silting,
suspended solids and fat deposits. But the
Kaiser water recycling system offers reliable
results under even the most demanding
Arab Emirates 2009
Key facts about Whale Tankers
Based in Solihull, West Midlands, England, Whale has
grown from 3 people specializing in welding and
fabrication, to over 180 employees with revenue. 2010
will see Whale Tankers celebrate its 40th anniversary.
As a manufacturer of sewer cleaning vehicles,
Whale supplies to water companies, other utilities,
contractors, hire and leasing companies, local
authorities and industrial users.
Whale Tankers is the largest independent waste tanker
inspection body in the UK and has the largest team of
UK on-site field service engineers of its kind.
The Kaiser water recycling system is the
result of years of development work and
a continuous process of fine-tuning for
the various components. In the meantime,
the success of the water recycling
philosophy has tempted other companies
onto the market with me-too products.
Whether imitation systems can offer the
same performance without Kaiser’s
complete process know-how and long
years of experience remains to be seen.
At all events, in such a technology-driven
industry the following key requirements
are powerful arguments for the original:
• Experience and reliability
A top-performance vehicle designed for
vacuum-pumping wet and dry materials.
Powerful suction offers outstanding perform -
ance in terms of both distance and vertical
height. That makes the Hurricane the ideal
solution for vacuum and blowing operations
where access is difficult. A blow injector
incorporated in the tank lid permits the
collected waste to be unloaded from the tank
The liquid ring vacuum pump has a capacity of
7000 m3/h. Exhaust air filtering is performed
with the help of a low-maintenance dry filter
made of PTFE-coated sintered plastic with fully
automatic de-dusting of the filter elements.
Integration of the vacuum pump in the clean
water tank is the key to a shorter wheel base
and reduced noise emissions as well as shorter
vacuum lines on the vehicle.
KSR42 with hydraulic
The KSr42 is a cassette-type boom with
hydraulic control of the suction nozzle. The
telescopic rotating suction hose can be
quickly moved into the working position
with maximum precision.
In combination with the telescopic KSA11,
the suction and flushing hoses can be
rotated together for accurate positioning.
For manhole work, the hose can also be
raised and lowered hydraulically.
• 1m telescopic extension
• 180° hydraulic rotation
• 20° hydraulic lift
Vacuum and blower performance can be
controlled with stepless adjustment
irrespective of vehicle engine speed.
• Flat roof rehabilitation: vacuum removal
and subsequent return of the chippings
• Building conversion and renovation work
in inaccessible locations
• Backfilling in confined spaces
• Emptying sludge tanks
• Cleaning industrial plant
The Hurricane is equipped with ADr for the
disposal of hazardous wastes.
The vehicle’s versatility can be further
enhanced by mounting a high-pressure pump.
Unlike conventional dry vacuum vehicles, the
Hurricane can be deployed for wet operations,
FACTS & NEWS
and second hose reel
Cleaning the sewers in the Swiss city of
Zurich is a challenging operation. With
diameters of up to two meters to contend
with, the sewer cleaning vehicle has to be
a real workhorse.
For this purpose, the new Aquastar III
was fitted with a second high-pressure
pump for a delivery rate of up to 800
liters of water per minute. In addition to
the high-performance hose reel, the
vehicle also carries an additional hose for
normal sewer cleaning operations.
• Double KDU for up to 800 l/min
• Flushing hose 140 m, 1 ½’’
• Second hose 160 m, 1’’
KAISEr Walking Excavators
Walking excavators – the versatile solution
Whatever the the name – walking excavators,
all-terrain tool carriers, climbing backhoes,
spiders – these machines have the all-terrain
capability to work where other plant cannot be
used and the flexibility needed for special
Switzerland: To demolish
two 45-meter-high grain
silos, an S2 fitted with a
concrete crusher worked
its way down from the roof
to a height of 26 meters,
where demolition cranes
were able to take over.
Austria: Austria has a
lines, which necessitates
regular clearing work in
t Mud flow and scree
Switzerland: Heavy rains
increase the risk of
mudflows and scree
structures are erected on
vulnerable slopes to
prevent major flows and
India: rock bolts often
have to be placed on steep
slopes for rock soil stabilization
and to anchor
various structures, as in
the case of pipelines
routed across mountain
USA: In Florida, swamps
are drained to reclaim land
for construction purposes.
The drainage channels
have to be kept free of
vegetation to ensure the
free flow of water.
Forestry work u
Norway: In view of the
prevailing climate, the
Nordic regions often
have highly sensitive
soils, and many operations
have to be performed
with minimum ground
t Deep-sea operations
In use at depths of up to
4000 meters worldwide.
The excavators are
employed to clear wrecks
and remove valuable
cargos of noble metals.
Switzerland: For the
refurbishment of an
apartment building, an
S2 was used to ram steel
girders into the soil as
footings for new balconies.
In combination with a wide choice of
attachments they have an impressive range of
uses, as the following examples show.
2009 Excavator Olympics
On 17 October 2009 Kaiser held the
international Excavator Olympics. 43 pros
from various countries gave an impressive
demonstration of their skills as walking
excavator operators. In spite of the poor
weather with continuous rain and low
temperatures, thousands of spectators came to
enjoy the competitions, excavator demos and
Walking excavator operators are among the
world’s best excavator drivers. In view of the
complexity of the controls – comparable with
those of a helicopter with over fifty different
options to consider – and the difficulty of the
terrain involved, operators are confronted with
a much more demanding working environment
than drivers of wheeled and crawler
excavators. A walking excavator can only be as
good as its driver.
A large number of drivers took advantage
of the opportunity to participate in an event
dedicated to their specific work and
capabilities. The competitions, requiring perfect
mastery of these sophisticated machines,
were designed to reproduce the daily work of a
walking excavator operator.
In the qualifying rounds, the pros had to
demonstrate the various skills required of
a walking excavator operator: precision
positioning, sensitive driving, a good eye, and
fast and safe travel over difficult terrain. The
ten best drivers qualified for the finals, in which
they had to complete a course in as short a
time as possible without making any mistakes.
Visits to events in Madrid, Hockenheim and
Erzberg were offered as attractive prizes. Here
are the names of the winners:
1st prize: Mauro Consoli (IT)
2nd prize: Felix Finkbeiner (DE)
3rd prize: Adolf Lüönd (CH)
The European elite of the Stihl Timbersports
series also turned in a great performance and
impressed the drivers and general public alike.
The hobby lumberjacks gave an exciting
demonstration of their abilities in a convincing
combination of strength, technique and the
Upgraded sales and service network
Thanks to a new partnership with Otto Th.
Menke GmbH in Soest, Kaiser is now in a
position to greatly strengthen its presence in
The Menke company has long years of experience
on the German walking excavator market,
including eight years in partnership with a
competitor. Together with the commercial and
technological strength of the Kaiser company
today, that is the basis for a promising
Menke’s various service facilities and additional
agreements with third-party service centers
guarantee a full customer care offering, while
the new spare parts store maintained by Menke
ensures a fast response to customers’ needs.
Training has already been provided on the
relevant Kaiser products, and demonstration
vehicles have been distributed to enable
customers and prospects to test the latest
Kaiser Liechtenstein will continue to be
responsible for existing direct customers in
At the end of February, a first demo day was
held to give customers and prospects an
opportunity to see and test the Kaiser products
for themselves. Great interest was shown in the
Kaiser S3 Allroad and the S2 4x4 Cross, and
the machines were rarely idle.
FACTS & NEWS
Spyder Drivers’ Club:
Operators required for
With its walking excavators, Kaiser is a
global player. For demanding operations
and special projects, however, local operators
often lack the necessary experience
to handle these advanced machines.
For that reason we are looking for walking
excavator drivers who are interested in
special missions abroad and can be
contacted as the occasion arises.
For more information, go to
Otto Th. Menke GmbH was founded in
1924 and today has a payroll of about 130
employees working in the fields of Spare
Parts for Agricultural Machines and
Municipal and Environmental Systems. The
latter division has a strategic focus on
special machines for extensive landscape
management and engineering, and in this
field the company is one of the leading
suppliers on the German market.
Menke operates from four locations in
Germany and also has a subsidiary in
8 FACTS & NEWS
Training video for the ECO-Combi II:
Ensuring correct operation for everyday operations
The ECO-Combi is a big-selling Kaiser machine
worldwide, and the company is now offering
additional support to ensure that customers
obtain maximum benefit from their investment.
This is especially important in countries lacking
in trained and experienced personnel in the field
of sewer cleaning.
In the interest of correct operation and effective
training is made available for
every operator on delivery of
the vehicle. When commissioning
is performed at the
customer’s location and also
when an existing driver is
replaced, the required level
of knowledge is not always
maintained and operating
mistakes are made. The
resulting problems are
often quickly rectified but
with an international
customer base even the
initial diagnosis can be
difficult and expensive.
To prevent these simple
operating errors, a training
video is now available for
drivers providing a clear presentation of the main
Key to enhanced
Kaiser service software
recent developments in both sewer cleaning
vehicles and walking excavators have related
above all to increased versatility and process
automation – thanks to the combination of
hydraulics and electronics.
In the meantime, Kaiser has developed its own
software solution for maintenance of the electronic
systems involved with the aim of providing
service personnel with full diagnostic support and
parameter selection options to ensure optimum
preparation of servicing and repair work.
The diagnostic support available with the new
service software is relevant for both direct work
on the vehicle and remote maintenance. In the
latter case a communication link is set up between
the vehicle and the service center and full
Individual adjustments to customer specifications
can also be made, again either on the
vehicle itself or in the remote servicing mode.
controls and operating sequences for working
with the sewer cleaning vehicle.
The video is a purely visual training tool and can
be used worldwide without any language
problems. The mobile player permits training to
take place in the vehicle itself without meeting
any additional technical requirements.
MMI – man-machine interface
Kaiser attaches particular importance to MMI –
the man-machine interface. This is a userfriendly
solution based on simple visualization of
the electronic processes involved.
In addition to enhanced functionality and ease of
operation, electro-hydraulic controls help
optimize performance in terms of energy
CALENDAR OF EVENTS
Trade shows 2010: Excavators
19 - 25 April 2010
21 - 23 April 2010
17 - 19 June 2010
30 June - 2 July 2010
Trade shows 2010: Municipal services
18 - 20 May 2010
25 - 27 May 2010
Brno, Czech Republic
14 - 16 June 2010
13 - 17 September 2010
IFAT ENTSORGA 2010
30 Nov. - 3 Dec. 2010
Mobile walking excavator tests
For the dates, go to
Training for municipal/excavator operations
Dates on request
Kaiser Aktiengesellschaft Fahrzeugwerk
LI-9486 Schaanwald • Vorarlbergerstr. 220
Tel. +423-377 21 21 • Fax +423-377 21 10 • email@example.com