Pay as you go - EDF Energy
Pay as you go - EDF Energy
Pay as you go - EDF Energy
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10<br />
Keeping an eye on self disconnection<br />
‘Self disconnection’ is a term we use when <strong>you</strong> stop charging <strong>you</strong>r key or card, so <strong>you</strong>r energy<br />
supply stops. This usually happens when customers can’t afford to credit their meter.<br />
We need to keep an eye on self disconnection for <strong>you</strong>r safety. So if <strong>you</strong> haven’t charged <strong>you</strong>r<br />
key or card for some time, we’ll check <strong>you</strong>r account to try and find out why.<br />
• We can advise <strong>you</strong> on how to budget for<br />
household bills and how to save money<br />
by using energy more efficiently<br />
For <strong>you</strong>r well-being<br />
• We can also put <strong>you</strong> in touch with welfare,<br />
charitable and voluntary bodies that may<br />
be able to offer help
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