Pay as you go - EDF Energy
Pay as you go - EDF Energy
Pay as you go - EDF Energy
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8<br />
What if <strong>you</strong> can’t charge <strong>you</strong>r key or card?<br />
If <strong>you</strong> can’t get to a charging outlet and <strong>you</strong> run out of g<strong>as</strong> or electricity, <strong>you</strong> can use<br />
the emergency credit on <strong>you</strong>r prepayment meter. When <strong>you</strong>r credit is running low, <strong>you</strong><br />
may hear a warning bleep. Just insert <strong>you</strong>r key or card to rele<strong>as</strong>e the emergency credit.<br />
A prepayment meter normally h<strong>as</strong> £6 of emergency credit. (This amount may vary, so<br />
ple<strong>as</strong>e contact us to check.)<br />
Lost or damaged key or card<br />
Ple<strong>as</strong>e look after <strong>you</strong>r key or card and keep it in a safe place. If <strong>you</strong> lose or damage <strong>you</strong>r<br />
prepayment key or card we’ll usually give <strong>you</strong> another one free of charge, the first time it<br />
happens. If it gets lost or damaged again, <strong>you</strong> may be charged £7 for a replacement.<br />
If something <strong>go</strong>es wrong
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