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to download the Kerby Centre Annual Report for 2012 (pdf)

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<strong>Kerby</strong> <strong>Centre</strong> <strong>2012</strong> <strong>Annual</strong> <strong>Report</strong>In<strong>for</strong>mation ResourcesIn<strong>for</strong>mation Resources continues <strong>to</strong> be busy and continues <strong>to</strong> experience agrowth in <strong>the</strong> number of people accessing its services. In<strong>for</strong>mation Resourcesoperates in four primary service areas:• In<strong>for</strong>mation• Housing• Personal Decision Making• MembershipMiles<strong>to</strong>nes include:• Documents: 655 Documents received/submitted, 2,643 client contacts• Housing Client Demographic: 90% single, 59% over <strong>the</strong> age of 65, 50%with an income under $1,500/month• Client contacts in each service area:Personal Decision Making - 2,186In<strong>for</strong>mation - 22,593Housing - 4,577• <strong>Kerby</strong> provided Community EducationBooths manned - 24Talk & Tours provided - 4Workshops given - 20Presentations given - 28• Tax Preparation: 3,555 Tax Returns were prepared by 32 volunteers whoput in 2,210 volunteer hours• Direc<strong>to</strong>ries printed and distributed: Service Direc<strong>to</strong>ry - 50,000, HousingDirec<strong>to</strong>ry - 30,000• Human Resources - 7 staff, 67 volunteers“Thank You! I’m so glad you’re all here<strong>to</strong> assist seniors.” – In<strong>for</strong>mation Client“Excellent service received. Foundhousing within short time, very grateful.”– In<strong>for</strong>mation clientA Year of GrowthVolunteers prepared 3,555 income taxreturns in <strong>2012</strong>8

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