MZC College Handbook 2011-2012 - Higher Colleges of Technology

42H I G H E R C O L L E G E S O F T E C H N O L O G YSECTION ONECollege InformationCollege HoursCollege offices are open from 8 am until 5 pm, Sunday through Thursday. Mostclasses are scheduled from 8:45 am till 3:30 pm and from 4:00 pm to 9:30pm for male students in Ruwais. Students may be allowed in college facilitiesduring non-working hours provided they have permission from management.The college’s main number is 02 8943-700 for Madinat Zayed Colleges, and02-8943-800 for Ruwais Colleges.STUDENT SUPPORT SERVICES2. College StaffStaffPhone NumberDirector of Madinat Zayed and Ruwais CollegesPhilip Quirke, Director (02) 8943-702Teblets Gebreyesus, Executive Assistant (02) 8943-735Dean of Academic ProgrammesNial Farrell, Dean of Academic Programs (02) 8943-703Nancy Romero, Executive Assistant (02) 8943-757Management TeamDianne Bealer, Program Chair- Business & Health Sciences (02) 8943-810Ghassan Frache, Program Chair- IT & Engineering (02) 8943-708Hesham Shehab, Program Chair -CERT (02) 8943-755Student Handbook - 2011-2012

44H I G H E R C O L L E G E S O F T E C H N O L O G YSTUDENT SUPPORT SERVICESStaffPhone NumberRosie Tennent, Public Relations (02) 8943-749Taher Wahdan, Community Relations (02) 8943-704Independent Learning CentresSheila Andon, Supervisor (02) 8943-736Swapneela Koul, Coordinator (02) 8943-769Aisha Merchant , ILC Technician (02) 8943-881Britto Emmanuvel, ILC Assistant (02) 8943-769Sreeshna Meethal, ILC Assistant (02) 8943-714IT ServicesGhassan Frache, Supervisor (02) 8943-708Heber Tabios (02) 8943-758Jojo Moreno (02) 8943-820Lyle Pais (02) 8943-763Noel Umapas, Coordinator (02) 8943-770Ryndon Jalandoni (02) 8943-720Silishi Noushad (02) 8943-889Vinod Valappil (02) 8943-729Library ServicesJane Al Hashemi, Supervisor (02) 8943-706Ajith Sumangala, MZW Library Assistant (02) 8943-779Anam Khalid, RUM Library Assistant (02) 8943-840Michael Barretto, MZM Library Assistant (02) 8943-719Rabia Imtiaz, RUW Library Assistant (02) 8943-840Smitha Sumod, MZC Library Technician (02) 8943-726Student ServicesMajeda Humeidan, Supervisor (02) 8943-707Baheia Derweesh, Counselor (02) 8943-785Inocenta Ewart, Career Advisor (02) 8943-859Isaac Cherian, Student Services Officer (02) 8943-738Leimarie Tabios, Student Services Officer (02) 8943-734Samiha Hassan, Student Services Assistant (02) 8943-852FacultyStudent Handbook - 2011-2012

45StaffPhone NumberAbdul Aziz Abdel Rehman, WRP English Faculty (02) 8943-774Adrian Nichol, English Faculty- Work placementcoordinator(02) 8943-772Andrew Yule, Mathematics Faculty (02) 8943-713Andrew Damerham, English Faculty (02) 8943-815Caesar Clemente, Computer Literacy Faculty (02) 8943-872Eyad Adnan, Mathematics Faculty (02) 8943-745Fiona Lal, English Faculty (02) 8943 844Gail Smith, Lead Faculty--IT (02) 8943-811Gregory Williams, English Faculty--CERT (02) 8943-700Haifa Abi Saab, English Faculty (02) 8943-782Halim Jabara, Business Faculty (02) 8943-787Hans Lal, English Faculty (02) 8943-765Henrieta Clara, Mathematics Faculty (02) 8943-741Hossein Robati, English Faculty (02) 8943-766Ian Gibson, English Faculty (02) 8943-731Jill Hill, English Faculty (02) 8943-839Keith Hill, English Faculty (02) 8943-838Malika Khelifa, WRP English Faculty (02) 8943-756Mark Sellers, English Faculty (02) 8943-733Mary “Rita” MacDonagh, Lead Faculty--English (02) 8943-717Mohammed El Zaki, Mathematics Faculty (02) 8943-844Mohamed Mahrok, English Faculty--CERT (02) 8943-800Mohamed Yacoub, Arabic Faculty--CERT (02) 8943-700Moustafa Ahmed, ICDL Instructor--CERT (02) 8943-718Mourad Bouguerra, IT Faculty (02) 8943-771Nadeem Ahmed, Business Faculty (02) 8943-754Nuha Zaghari, WRP Faculty--CERT (02) 8943-764Owais Tariq, IT Faculty (02) 8943-761Panteha Radmehr, English Faculty--IELTS (02) 8943-767Paul Houghton, English Faculty (02) 8943-732Richard Brush, English Faculty (02) 8943-705Robson Chiambiro, Business Faculty (02) 8943-748STUDENT SUPPORT SERVICES

47Level 3 and 4 courses in those subjects. Typically, this will take two semesters(1 year) of study.Level 1 and 2If you need more time to develop your knowledge and skills in most of thefoundation subjects you will berequired to start taking courses atLevel 1 and 2. At Level 1 the focuswill be entirely on English with Mathstudy starting in Level 2. You willthen continue up through coursesin Levels 3 and 4. Typically this willtake between 3 and 4 semesters (1½ - 2 years).English in New FoundationsThere is a new set of intensiveEnglish language courses in theFoundations program. You willstudy special courses in Reading,Writing, and Spoken English. Thebooks you will use provide themost up-to-date materials including exciting CDs and on-line materials for yourindependent study.Independent StudyThe English courses in the New Foundations program are designed to leadyou to IELTS band 5.0 which is the level required before you set out on yourdegree course. However, to be sure of achieving success, you will need to do thefollowing:• attend all lessons and concentrate fully on your classroom work• use the independent learning hours provided in college to the full extentfor study• do several hours home study every daySTUDENT SUPPORT SERVICESThe New Foundations program provides you with the opportunity to workeffectively toward degree level study. Your teachers will lead you but successdepends on you taking responsibility for your own learning.Examinations in New FoundationsThe new flexible modular foundations program is designed to raise your level ofknowledge and skills quickly, step-by-step. Examinations you will take are linkeddirectly to the work you do in your courses and follow the same step-by-steppattern. You will take a number of short tests in each course to support yourlearning. Most tests will be done in the classroom and the results returned to youquickly.

48H I G H E R C O L L E G E S O F T E C H N O L O G YFor Further InformationYou may make inquiries by e-mail directly to your foundations academic advisors,Peter W. Stanfield (pstanfield@hct.ac.ae) for levels 1, 2 and 3, and Sheila Andon(sandon@hct.ac.ae) for level 4. . You may also contact Academic Services forfurther information.STUDENT SUPPORT SERVICESDIPLOMA PROGRAMS:The following Diploma programs can be offered as corporate education programs:Diploma in Applied Business and TechnologyThe mission of this program is to produce graduates with sufficient appliedbusiness skills and vocational competencies for entry level or similar position inthe UAE.Diploma in Health Office and TechnologyThe mission of this program is to contribute to the administrative and technicalsupport required by health care professionals by preparing graduates to enhancethe operation of healthcare services in UAE.Diploma in Information TechnologyThe mission of this program is to produce entry-level technicians who have basictechnical skills in information management, networking, and web technologies.These technicians will be able to identify, analyze and solve problems andsuccessfully complete basic projects requiring the deployment of informationtechnologies. There will be opportunities for concentrations in Networking, OfficeAdministration, PC Support and Web Development. In this program, students willuse English to communicate verbally and in writing on a variety of general andprofessional issues.Diploma in Chemical Laboratory TechnologyThe mission of this program is to prepare students for positions as technicians inthe oil and gas, water, electricity, fertilizer, defense, agriculture and health sectors.Graduates will be equipped with skills in advanced forms of chemical analysis,quality control and testing.Diploma in Food InspectionThe mission of the Diploma FoodInspection program is to prepareUAE nationals for careers as foodinspectors and to be competentin all fields related to foodinspection. The comprehensiveeducation provided deals withfood processing, food laws andregulations, food chemistry,Student Handbook - 2011-2012

49microbiology and food safety and hygiene. Consistent with the HCT mission,this program is structured to support and develop essential qualities of caring,accountability, a credible work ethic, critical thinking, problem solving, leadershipand effective interpersonal relationships. Additionally, graduates from thisprogram will possess the linguistic ability and the technical skills to become fullycompetent and professional food inspectors.BACHELOR PROGRAMSBUSINESSBachelor of Applied Science in Business Administration (General)The mission of this program is to produce graduates capable of functioning effectivelyin management or supervisory positions in a variety of organization contexts andbusiness settings.Bachelor of Applied Science in Engineering ManagementThe mission of this program (which follows on from the Higher Diploma in EngineeringTechnology programs) is to prepare the students to perform effectively in a complexglobal environment by developing an understanding of management principles asthey pertain to engineering endeavors, quality and ethics. Expertise acquired in HigherDiploma studies is enriched and extended to include the application of managementprinciples and the supervision of related technical activities and projects.Bachelor of Applied Science in Business Administration (Human Resources)The mission of this program is to produce graduates able to contribute to the UAEEconomy through the possession of competencies in general business with a humanresource management orientation.STUDENT SUPPORT SERVICESHEALTH SCIENCESBachelor of Science in MedicalLaboratory ScienceThe mission of the HD/BAS inMedical Laboratory Science is toprepare biomedical scientists in thefield of laboratory medicine. Theprogram encourages the conduct ofhigh quality research, especially inthe serach for knowledge correlatingto UAE priorities. Graduates willhave a solid foundation and will be prepared to enter advanced practice as medicallaboratory specialists, including entry level skills related to laboratory management.Graduates will be prepared with continued experience to take on leadership roles,and pursue post graduate education.

50H I G H E R C O L L E G E S O F T E C H N O L O G YINFORMATION TECHNOLOGYBachelor of Applied Science in Business Information TechnologyThe mission of the Business Information Technology Bachelor of Applied Scienceprogram is to educate Higher Diploma graduates who are nationals of the UnitedArab Emirates in advanced skills, knowledge and practice of information technologyin order to prepare them as IT specialists with a focus on business applications. Theprogram will promote English communication, leadership, teamwork, critical thinkingand problem solving so that graduates can work effectively as IT specialists in aninternational environment with the adaptability to respond to opportunities in therapidly evolving field of information and communication technologies.ENGINEERINGBachelor of Applied Science in Mechatronics Engineering TechnologyThe mission of the Bachelor of Applied Science in Mechatronics EngineeringTechnology program (which follows on from the Higher Diploma in MechatronicsEngineering Technology) is to prepare students for positions as engineers in theindustrial maintenance, manufacturing and plant sectors. Expertise acquired inHigher Diploma studies is enriched and extended to include the applied design,development and implementation of computer-based intelligence to mechatronicsand electromechanical systems, and the supervision of related technical activitiesand projects.STUDENT SUPPORT SERVICESBachelor of Applied Science in Electrical Engineering TechnologyThe mission of the Bachelor of Applied Science in Electrical Engineering Technologyprogram is to prepare students for positions as engineers in communications, processcontrol and instrumentation sectors. Expertise acquired includes the applied design,development and implementation of electrical systems, and the supervision ofrelated technical activities and projects.Bachelor of Applied Science in Mechanical Engineering TechnologyThe Bachelor of Mechanical Engineering Technology program prepares students forpositions as engineers with the knowledge, problem solving ability, and hands-onskills to enter careers in the design, installation, manufacturing, testing, evaluationand maintenance of mechanical systems. Graduates will typically have strengthsin the analysis, applied design, development and implementation of mechanicalsystems and processes.Bachelor of Applied Science in Electronics Engineering TechnologyThe mission of Bachelor of Applied Science in Electronics Engineering and Technologyprogram is to prepare students for positions as engineers in communications, processcontrol and instrumentation sectors. Expertise acquired includes the applied design,development and implementation of electrical systems, and the supervision ofrelated technical activities and projects .Student Handbook - 2011-2012

51WORK READINESS PROGRAMThe program is designed to assist nationals with varied educational achievementsto secure job opportunities, primarily with the private sector. This 2 years programprovides training in basic skills in the subjects of English, Arabic, Computers,Mathematics and Workplace Skills. There is also a work experience component inreal work environments thereby providing opportunities for students to apply theirskills and adapt to the real world of employment. It equips participating nationals withthe necessary skills to enter the job market and provide opportunities to build theirfuture careers. Increasingly, those companies accepting students for work placementhave provided students with full time employment opportunities upon completion ofthe program. HCT/CERT is uniquely situated to provide such a bilingual educational/vocational program as well as a recognized certificate diploma from the Ministryof Higher Education with a salary scale of (4/2) to ensure a career enhancement.Website: www.workreadinessprogram.comSTUDENT SUPPORT SERVICESEMBAThe mission of the Executive MBA Program is to produce graduates able to functioneffectively in managerial and leadership roles in various sectors of the economy, ingovernment or private organizations, and who demonstrate a competitive level offunctional knowledge of all areas of business administration, possess the intellectualability to analyze and evaluate complex business processes in local and globalcontexts, and have the skills to create and manage sustainable business projects.Graduates will also develop the ability to think independently and apply reflectiveand experiential learning.Middle and top level managers are responsible for making the strategic choices thatshape the future of their organizations and, therefore, must meet these challengesby keeping abreast of the latest changes in management technology whilebroadening their basic understanding of all facets of the firm and its various operatingenvironments. One of the most effective resources for keeping up-to-date and beingprepared for change is a well-planned educational program.The CERT/HCT Executive MBA is designed to enhance existing skills and developnew skills for experienced managers, professionals, and entrepreneurs, enablingthem to become more effective leaders in their business organization whether itis large or small, public or private, for-profit or not-for-profit, or product or serviceoriented. Our Executive MBA is unique with its emphasis on the acquisition of corecompetencies combined with the opportunity to study electives in the critical areassuch as Innovation and Entrepreneurship and Strategic Management.The CERT/HCT Executive MBA is designed for managers who possess initiativecoupled with intellectual abilities. It allows persons in responsible managerial,

52H I G H E R C O L L E G E S O F T E C H N O L O G Yprofessional, and entrepreneurial positions to continue in those positions while beinginvolved in the program.More importantly, our approach to graduate business education fosters aninnovative and dynamic learning environment where participants feel secure aboutexperimenting and expressing solutions or ideas about real business problems thatthey have either encountered in the past or are currently facing. The Executive MBAProgram teaches participants to think analytically, see change as an opportunity,view problems as challenges, generate creative solutions, build upon their strengths,and improve upon their short comings as they further their management careers.The curriculum is an integrated sequence of courses that combines teaching theprinciples of academic theory with the application of these principles to complexbusiness problems. The curriculum includes:• Courses that summarize fundamental concepts and tools of modernbusiness management.• Courses that develop a student’s capacity for making strategic decisionsand judgments across all areas of their business.• Courses that operationalize the specific areas, e.g. Innovation andEntrepreneurship and Strategic Management.In summary, our purpose is to provide the knowledge and skills that are fundamentalto executive leadership. This purpose is accomplished by creating a learningenvironment that enables the application of core business knowledge in teamoriented,applied curriculum settings stressing problem solving, decision making,leadership, and strategic planning underscored with both an entrepreneurial andethical emphasis.STUDENT SUPPORT SERVICESAdmission Requirements:Admission to the program is based on a combination of academic and professionalcriteria. To be admitted candidates must meet the following requirements:• A Bachelor degree from an accredited university or college in any majorwith a minimum program GPA of 3.0.• Minimum of 2 years of relevant work experience preferred.• Currently holding a mid-level or above management position.• IELTS Academic Training (6.0 minimum) requirement. Note: GPA between2.5 and 3.0 may be considered subject to conditional approvalStudent Handbook - 2011-2012

54H I G H E R C O L L E G E S O F T E C H N O L O G YYour commitment, while you are a student at the college, is to make thestrongest effort you can to develop yourself through learning and to assist yourfellow students and the college as a whole to promote the learning activities ofeverybody. Both of these are important - a student of the HCT is both someonewho learns and who helps others learn through their participation and support forthe activity of learning.Your teachers will work with you to help you explore the details of how you canbe a good learner. This should change over time. Some students may need morehelp at the start of their time at the HCT, but all are expected to grow quickly to apoint where they can understand what their learning needs are and to take stepsindependently to answer those needs.No one can give you knowledge, although everybody will help you along theway. Knowledge grows within a person through learning and only that person cando the learning. Teachers can help you by teaching you or guiding you to whereyou might find information and answers to your questions, your fellow studentscan also help you and your books and other information sources can help, but itis you that must do the learning.As part of learning about the world, the HCT expects its students to meet highstandards. These include all those standards that we would expect in the worldof work - respect for others, high levels of attendance and punctuality, attentionto deadlines and other requirements. The HCT’s attendance rules are very clear,and generous, and failure to follow them is seen as evidence that a student isnot ready for the commitment that is needed by the HCT. The great majority ofstudents who join the HCT are ready - ready to commit themselves to meetinghigh standards and to embrace learning. The HCT welcomes all such students intoour vibrant learning community.STUDENT SUPPORT SERVICESStudent Handbook - 2011-2012

55COMPLAINTS AND GRIEVANCESIn case you have a concern or complaint with any member of staff and to facilitatethe resolution in a fair and equitable manner, please follow this procedure outlinedbelow.This procedure does not address:1. Grievances about studentsActions by students are not to be dealt with via this procedure. Studentbehavior is subject to the Code of Conduct. Any student who has acomplaint to raise under the college Code of Conduct shall speak with thestudent or request a meeting with a student services staff person, or anymember of management.2. Change of programs/courses of studyRequests to take challenge exams, change programs, sections or coursesof study are not addressed under this procedure. Any such requests mustbe made via Program Chairs or Academic Services.3. Facilities/Transport/CanteenConcerns, complaints, or grievances about the canteen, transportation,or facilities are not addressed via this procedure. Such concerns may bebrought forward to the student council, student services, or any memberof management.Administrative AuthorityAdministration of this procedure is the responsibility of the Dean or their designee.All grievance records will be held in the student file in Academic Services for oneyear after disposition of the complaint.ProcedureAny student having a complaint or grievance against a member of staff shallpursue the grievance as follows:STUDENT SUPPORT SERVICESStep 1 - Direct Discussion with College EmployeeThe student will meet with the member of staff with whom they have a grievance,and in good faith, attempt to resolve the dispute. At this or any stage, the studentmay consult with student services staff for guidance and support.Step 2 - Discussion with Supervisor or Academic ChairIf a satisfactory resolution is not reached after direct discussion with the memberof staff with whom the student has the grievance, the student shall request inwriting (including email) a meeting with the appropriate supervisor.The supervisor or chair will meet with the student within 2 weeks after receivingthe written request. They will investigate the grievance and take appropriateactions to facilitate a fair resolution for all parties. Results of the inquiries,recommendations, and notice of the student’s right to appeal will be submitted,in writing, to all parties within one week of the meeting with the student.

56H I G H E R C O L L E G E S O F T E C H N O L O G YIf the student is not satisfied with the decision, they may request a formal hearingbefore a Grievance Committee. This request must be made in writing to theirprogram dean within one week of receiving the recommendation for resolution.The written request must clearly state: a) the nature of the grievance, b) detailsof what actions have been taken to resolve the grievance, and c) statement ofrequested resolution. A copy of the recommendation for resolution written by thesupervisor or academic chair must be attached.Formal Grievance ProcedureIf a student chooses to file a formal grievance, the following will occur:Formal Grievance Review HearingThe dean who receives the request for a formal hearing will convene a GrievanceReview Committee. The Grievance Review Committee shall meet withintwo weeks after receiving the request to recommend a fair resolution to thegrievance. A designee of the Grievance Review Committee shall be named arecorder and will issue written recommendations to all parties within 3 days afterthe conclusion of the hearing.Composition of the Grievance Review CommitteeMembers of the Grievance Review Committee shall be assigned as follows bythe Dean:• Two (2) members of management (not directly supervising collegeemployee in question or involved in the grievance) will be assigned bythe director; one will act as committee chair, and the other recorder.• One (1) faculty member not affiliated with the department involved.• One (1) student representative, member of student council not involved inthe grievance to date.STUDENT SUPPORT SERVICESAppeal to the DirectorIf the student is not satisfied with the decision of the Grievance ReviewCommittee, they may appeal to the Director in writing within one week. TheDirector will review all documentation to date and as prepared by the GrievanceReview Committee, as well as any appeal statements, and shall deliver a writtendecision within one week after reviewing the case. The Director’s decision willconstitute final action by the college.Time limits on filing a grievanceA student must file a grievance within two weeks of the action that gives riseto the grievance. This rule may be suspended under exceptional circumstances:illness, leave, or absence of one or both parties to the grievance.Withdrawal of GrievanceA student may chose to withdraw their grievance at any stage in the process.Should the student fail to comply with the above procedure, the grievance will beconsidered withdrawn.Student Handbook - 2011-2012

57COLLEGE RULES AND PROCEDURESThe main college expectation for students of the college is to “smile andask questions.” Being positive and inquiring when uncertain is a formula forsuccess. The college has some set guidelines for students to ensure the safety,wellbeing, and positive environment for all. The code of conduct addresses suchexpectations. Each student has the responsibility to learn and commit to abidingby the following to the best of his or her ability as long as he/she is enrolled.STUDENT CODE OF CONDUCTI, ........................................................................................................................................................... , asa responsible student of Madinat Zayed and Ruwais Colleges hereby agree tofollow the code of conduct while I am studying at the college. I understand thatin college, on the buses and when in the community I am a representative of thecollege and must be an example of the college’s high standards. I am aware thatin addition to this code of conduct, there are attendance guidelines, bus rules,and food/eating expectations with further details available for my benefit.STUDENT SUPPORT SERVICESAs per the code of conduct, I agree that I will:1. SUPPORT LEARNING: To support learning I will:a. Respect the learning my fellow students: Never disturb another class orclassmate when they are learningb. Maintain quiet atmosphere at all times: Always have my mobile phone on silentand not use it or during classc. Positively engage in my lessons: Only work on my laptop when it is required bymy teacherd. Seek appropriate support: Raise any concerns I have with my teachers orstudent representatives before taking matters up with managemente. Be punctual: Attend every class on my timetable and arrive on time for eachlessonf. Be honest: Never engage in cheating, copying another’s work, or academicdishonesty2. BE A GOOD EXAMPLE: To be a good example I will:a. Use the internet responsibly: Never visit inappropriate sites or chat rooms onmy laptopb. Be tidy: Always leave my classroom or workplace how I would like to find itc. Respect college property: Take special care of all college equipment andproperty, including laptopsd. Be a positive role model: Behave well in class, concentrate and stay in classwhen I am supposed to, act in a grown-up way in the corridors, make use of thelibrary and other learning arease. Represent myself and the college positively: Portray a positive image of myselfas a student and the college to all those I meet outside. Represent the collegeto the best of my ability when outside the college.

58H I G H E R C O L L E G E S O F T E C H N O L O G Yf. Be Respectful of others: Behave in a professional manner with teachers, fellowstudents and college visitors at all timesg. Support my College’s rules: No food from outside except for individual eating(no food for sharing). No selling of items on campus except as part of a projectapproved by management. No food or drink in the classroomsh. Be a responsible member of the college community: Always bring my HCT ID tocollege and on college trips, always bring my books and equipment to college,always have my laptop ready and charged when needed and closed when it isnot needed.3. RESPECT ALL PEOPLE: To show respect I will:a. Always respect others’ boundaries: Never take a photograph of anyone in thecollege without their consentb. Monitor my communication style: Always speak respectfully to others andnever raise my voicec. Treat everyone equally: Not treat college workers with disrespectd. Honor my time commitments: Inform my teacher or supervisor, if I am going tobe absent or late for any reasone. Show you can be trusted: If I commit to join a trip, I must attend.f. Respect others’ need for quiet: Only play music when wearing headphonesSTUDENT SUPPORT SERVICES4. CREATE A POSITIVE ENVIRONMENT FOR ALL: To help create a positive environmentthat enhances my safety and wellbeing I will:a. Always obey bus rules while on college transportation: Only ride the designatedbus at authorized stops, and not bring non-students onto the busb. Ensure that visitors to the colleges will only be invited with permission from theDirector in advance and will be approved on the basis of educational purpose.All approved visitors must report to reception.c. Maintain Order: Always follow the instructions of any college staff at college oron college tripsd. Support my student council members and class representativese. Maintain professional boundaries: Never offer gifts (of any kind, individually, oras part of a group) to stafff. Keep college clean: Never eat or drink in the classrooms, libraries, ILC, andconference roomsg. Save the environment: Switch off lights and air conditioners when you can.h. Save trees: Don’t use paper. Don’t print.i. Avoid dangerous driving and parking: Drive slowly and park correctlyj. Keep safe: No smoking in buildings.k. Keep the air healthy: No bakhour on college grounds or busses.l. Avoid fire danger: No charcoal or cooking firesm. Avoid electrical danger: No hairdryers, kettles, heaters or other electricalequipment.Student Handbook - 2011-2012

59±ô°üàdG óYGƒbاأوافق اأنا....................................كطالبة مسوؤولة من كلية التقنية العليا-‏ مدينة زايد-‏ مبوجب هذهالوثيقة على اتباع القوانني السلوكية املوضوعة طوال فرتة دراستي يف كلية التقنية العليا.‏واأستوعب اأنني ‏سواء كنت يف احلرم اجلامعي اأو داخل احلافالت اأو يف املجتمع ككل اأمثل الكلية وساأكون منوذجاً‏يحتذى به وبناءً‏ عليه.يجب عليّ‏ :1( تاأييد العلم:‏ ولتاأييد العلم يجب اأن• اأحرتم التعليم الدراسي لكل زمالء الدراسة.‏• عدم ازعاج اأي ‏صف اآخر اأثناء التعليم.‏• عدم ازعاج زميل اأو زميلة الدراسة اأثناء التدريس.‏• جعل هاتفي املتنقل دائماً‏ على وضعية ‏)الصامت(‏ وعدم استعماله نهائياً‏ اأثناء الدرس.‏• العمل على الكمبيوتر الشخصي يكون فقط عند طلب املعلم اأو املعلمة لذلك.‏• اأتوجه باأي ‏شيء ينتابني اإىل ممثل جملس الطالب يف ‏صفي اأو اإىل معلميني اأو اإىل مرشدة الطالب.‏• اأحضر كل ‏صفويف املوجودة يف جدول مواعيدي الدراسية واأصل يف الوقت املحدد لكل حصة.‏• عدم الدخول يف الغش ، ونسخ عمل اآخر ، او خيانة االمانة االكادمييه.‏STUDENT SUPPORT SERVICES2( اأن اأكون منوذجاً‏ جيداً‏ يحتذى به:‏ ولهذا• ليس من املالئم اأبداً‏ زيارة مواقع املحادثة اأو التعارف اأو املواقع الغري مالئمة باالأخالق االإسالمية منجهاز كمبيوتري الشخصي.‏• اأترك دائماً‏ قاعات التدريس اأوالعمل نظيفة من بعدي كما اأحب دائماً.‏• اأعتني عناية خاصة بكل ممتلكات الكلية واأجهزتها مبا يف ذلك اأجهزة الكمبيوتر الشخصية.‏• يجب اأن اأمثّل كليتي بكل ما اأملك من جهد وقدرة ولذلك يجب التصرف بخلق وتركيز داخل ‏صفويفالدراسية والتواجد يف املكان الذي يطلب مني دائماً‏ كما يجب التصرف بنضوج داخل االأروقة اأو عنداستخدام املكتبة واأماكن التعلم االأخرى.‏• اأوضّ‏ ح ‏صورة كليتي االإيجابية لكل من اأقابله وبخاصةخارج الكلية.‏• التصرف بطريقة مهنيه مع االأساتذة والطالبات وزوار الكلية يف كل االوقات.‏• مساندة قوانني الكلية ‏:فال يجب احضار اأي طعام من خارج الكلية اإال اإذا كان طعام ‏شخصي يتماحضاره من املنزل مما يعني منع طلب اأي اأطعمة من املطاعم اأو حمالت البقالة كما مينع املشاركة يفالطعام،‏ وقد يسمح ببعض االأطعمة املطلوبة يف املشاريع الطالبية على اأن يتم املوافقة عليها مسبقاً‏ منالهيئة االإدارية.‏• يجب احضار البطاقة اجلامعية يف كل االأوقات،‏ كما يجب احضار كتبي الدراسية وجهاز احلاسوب

60H I G H E R C O L L E G E S O F T E C H N O L O G Yاخلاص بي الذي يفرتض اأن يكون جاهز دائماً‏ لالستخدام حينما يطلب مني ذلك،وغلقه حينما اليوجد حاجةالستخدامه.‏3( احرتام كل الناس:‏ ولكي اأظهر احرتامي يجب• عدم التقاط اأي ‏صور ‏شخصية الأي اأحد يف الكلية من دون موافقته على ذلك.‏• دائماً‏ اأحتدث باحرتام مع االآخرين وال اأرفع ‏صوتي اأمام اأحدهم.‏• اأتعامل مع كل العاملني بالكلية بكامل االحرتام والتوقري.‏• يجب اأن اأُعلِم مدرستي اأو مدرسي اأو نائب جملس الطالب اإذا كنت ‏ساأغيب اأو اأتاأخر الأي ‏سبب ما.‏• ال يسمح بتشغيل املوسيقى اإال اإذا كنت اأضع ‏سماعات االأذن اخلاصة بي.‏• يجب اإظهار امكانية الوثوق بتصرفاتي ولهذا اإذا تعهدت باالنضمام الأي رجلة جامعية يجب علياحلضور وااللتزام بها.‏4( تهيئة بيئة ايجابية للجميع : للمساعدة فى خلق بيئة ايجابية من ‏ساأنها ان تعزز السالمة والعافية ‏ساأقوم :STUDENT SUPPORT SERVICES• عدم طلب التوقف من ‏سائق الباص نهائياً‏ يف اأي مكان ماعدا املكان املقرر للتوقف.‏• التاأكد من عدم دعوة اأى زائرة اأو زائر للكلية بدون احلصول على اأذن مسبق من املدير وقبل موعدالزيارة،‏ حيث يعتمد املوافقة على هذا االأذن على الغرض التعليمى من الزيارة.‏ على كافة الزائرات والزائرين احلاصلني على اأذن زيارة تسجيل اأسمائهم مبكتب االأستقبال فور الوصول للكلية.‏• اأتبع تعليمات اأي فرد من هيئة الكلية املرافق يل.‏• دائما دعم اعضاء جملس الطالب وممثلي الطبقة.‏• عدم تقدمي الهدايا ‏)من اأي نوع ، منفرده ، او كجزء من املجموعة(‏ للموظفني.‏• عدم اكل و الشرب يف القاعات الدرسية ، واملكتبات ‏،وقاعات.‏• دائما حتمل بطاقه كلية اىل كلية و اىل رحالت الكلية.‏• احلفاظ على البيئة:اغالق االأضواء واملكيفات الهوائية قدر املستطاع.‏• احلفاظ على االأشجار:‏ ولذلك يجب عدم االسراف يف استخدام الورق والطباعة.‏• احلفاظ على نقاء اجلو:بعدم استخدام البخور اأو العطور ‏سواء يف القاعات الدراسية اأو احلافالت.‏• جتنب خطر التهور يف قيادة السيارات اأو وضعها يف االأماكن اخلاطئة ولذلك يجب التاأين يف القيادة.‏• احلفاظ على ‏سالمتي من خطر التدخني:واليجب التدخني يف احلرم اجلامعي.‏• جتنب خطر الكهرباء:‏ ولذلك مينع استخدام اأي نوع من املعدات الكهربائية مثل جمففات الشعر اأو‏سخانات املياه.‏• جتنب خطر االنار ولذلك اليجب استخدام الفحم اأو نار الطهي.‏• احلفاظ على ‏سالمتي من خطر التدخني:واليجب التدخني يف احلرم اجلامعي.‏• جتنب خطر الكهرباء:‏ ولذلك مينع استخدام اأي نوع من املعدات الكهربائية مثل جمففات الشعر اأو‏سخانات املياه.‏• جتنب خطر االنار ولذلك اليجب استخدام الفحم اأو نار الطهي.‏Student Handbook - 2011-2012

61SECTION THREESTUDENT SUPPORT SERVICESCollege ServicesMadinat Zayed Colleges and Ruwais Colleges offer a range of programs andsupport services providing opportunities to enhance student learning andpromote student participation in social, cultural, recreational and governanceprograms.Academic ServicesAcademic Services is principally responsible for ensuring that your registrationand academic progression requirements are met. The following is a list ofsome of the services available:➲➲Admissions➲➲Student Registration and Records➲➲Student Withdrawals, Re-enrolment and Transfers➲➲Students’ Enrolment Verification documents➲➲Scheduling and Timetables➲➲Student Enrolment and Other Statistics➲➲Recognition of prior learning➲➲Student grades, transcripts, credentials and Letter of CompletionIf you have questions or concerns about any of these areas, please contactAcademic Services.

62H I G H E R C O L L E G E S O F T E C H N O L O G YRegistration and Re-enrolmentContinuing students are automatically registered for the next term or semesterunless they withdraw, or are asked to withdraw for academic reasons, or aresuspended for academic or nonacademic reasons. Students who leave the College(withdraw or do not show up for a new semester) and wish to return, mustinitiate a petition to the Director which states the reasons for withdrawal and thereasons for the request to reenroll. This should be given to Academic Services orfaxed to the College’s main fax number. Management will review the situationand decide whether to accept the student or otherwise. The reenrollments aresubject to availability of space.WithdrawalStudents sometimes seek to withdraw from a semester or academic yeardue to personal or academic reasons. The reasons or the timing may affect astudent’s chances to return to the college or other issues. In order to best exploreall options and make the best decision, students are encouraged to speak withtheir academic advisor (foundations or program supervisor) or college counselor.Students may be withdrawn from the college following due process for behaviorreasons (as described in the code of conduct) or for attendance difficulties. Torequest to withdraw, please seek a withdrawal form from Academic Services.GraduationAcademic Services will ensure that all entry and exit requirements are met forthe student to graduate in a timely manner, perform degree audits and registerstudents for IELTS examination to complete their final comprehensive assessmentin English.STUDENT SUPPORT SERVICESRequest for official documentationStudents can approach academic services in case they cannot access their portalto request official documents such as official transcripts by paying a fee at theFinance Office or letters of enrollment for their employers. The request is routedonline to Central Services and takes around 5-10 days for processing.Independent Learning CentreThe ILC is here to support and encourage you to study effectively on your own.• Our long term aim is to have you graduate as autonomous lifelonglearners.• Our mid-term aim is to get you learning independently any time, anyplace.• Our immediate aim is to provide resources that are stimulating, relevantto your studies and interests, appropriate to your level of English andreadiness to work independently.At the ILC we are determined to help you develop independent learning skills andStudent Handbook - 2011-2012

63habits. The ILC staff work with the teachers from all departments and the IT teamto seek out resources that will support your studies, coursework and projects andto identify the best software for your needs.The ILC opening hours areRuwais ILC : Sunday - Thursday: 8: 30 a.m. – 8: 30 p.m.Madinat Zayed ILC: Sunday - Thursday: 8: 30 a.m. – 3: 30 p.m.Information Technology Services (ITS)Information Technology Services is responsible for providing and maintaining theIT infrastructure and communications systems that support the Colleges’ learningand administration requirements. IT Services is also dedicated to support theSTUDENT SUPPORT SERVICESintegration of new and emerging technologies into your classrooms and improveyour learning development.InfrastructureA completely wireless network infrastructure is deployed to enable you andall the staff to be connected to the Internet and other online HCT resources atanytime and anywhere in the campus. All classrooms are equipped with state-oftheart IT equipment to enhance your learning experience.Policies, Rules and ProceduresHCT has established policies and procedures on software, Internet, e-mail andmobile phones. Please visit our HCT Portal for details.MZC and RUC Helpdesk System

64H I G H E R C O L L E G E S O F T E C H N O L O G YFor IT related support, please contact us through the following channels.1. Web-Based Form. This is the primary and the recommended way inposting your requests and issues. Please log them online at http://mzchelp.ad.hct.ac.ae.2. E-Mail. You can also send your request to mzc-help@hct.ac.ae. This willautomatically create a ticket for you.3. Phone.MZC Helpdesk Number- Ext. 777 if you are calling from the office- or (02) 8943 777 if you are calling from outside the office or fromyour mobile phonesRUC Helpdesk Number- Ext. 888 if you are calling from the office- or (02) 8943 888 if you are calling from outside the office or fromyour mobile phones4. Walk-in. Our office is wide open for you. We are at RM 103 in MZC andRM 101 in RUC.We are here to support you from 8am to 5pm, Sunday to Thursday.STUDENT SUPPORT SERVICESUseful Linkshttp://portal.hct.ac.ae This is where you can access a lot of HCT informationincluding your grades, how you will be evaluated and any online courses you aretaking.https://webmail.hct.ac.ae Visit this link to access your e-mail.http://mzc.hct.ac.ae Madinat Zayed College Internet sitehttp://portal.hct.ac.ae/sites/mzc/ Madinat Zayed College PortalLibrary ServicesWelcome to your library. We are here to help you with your studies and more!Here are some answers to Frequently Asked Questions (FAQs) about the Library.When is the library open?In Madinat Zayed we are open before your classes begin and after your classesStudent Handbook - 2011-2012

65are finished (and all day in between) to serve you best. (Sunday through Thursday8:30-3:30). In Ruwais, the Library is open from 8:30am-7:30pm to serve both theWomen’s and Men’s College students.What is in the library?We have graded readers, DVDs and talking books. We have newspapers,magazines (in both Arabic and English) to keep you up-to-date with world eventsand the latest fashions/sports scores.We have reference materials for quick and in-depth information. We alsohave lots of books on all kinds of subjects. Both campuses have the MaktoumCollection of materials in Arabic and Madinat Zayed Women’s Library hosts TheAmerican Corner.Who can borrow library materials?Any student with an HCT identification card can borrow (up to 10) books for 2weeks and DVDs for three days. A Library card can also be purchased by anyCommunity member for borrowing purposes. Please contact the Circulation Desk(02-8943779) in Madinat Zayed Women’s or (02-8943-840) in Ruwais for furtherinformation.STUDENT SUPPORT SERVICESHow do I know what is in the library?You can visit our website to see the library catalogue: http://mzc.hct.ac.ae/library_mzc.htmYou can come and visit us and have a look around!Can I borrow materials from other libraries?As a registered student at Madinat Zayed Colleges or Ruwais Colleges you canborrow books from all HCT colleges.You can also borrow materials from Zayed University and the United ArabEmirates University through the LIWA connection.How do I know how to find materials in the library?Come in and ask one of our friendly and knowledgeable library staff members.Visit our website for more information: http://mzc.hct.ac.ae/library_mzc.htmHow do I improve my English?Read! Read! Read! We guarantee your English will improve the more you visit us!

66H I G H E R C O L L E G E S O F T E C H N O L O G YStudent ServicesStudent Services offers programs and resources that impact the quality ofthe college experience for students-- facilitating accessibility of college, andsupporting student success and development while at college and beyond. Someof the areas student services oversees include:➲➲Counseling➲➲Career and Alumni Services➲➲Financial Aid➲➲Health and Wellness➲➲Special Needs➲➲Student Council➲➲Student Activities, Organizations, and Events➲➲Transportation➲➲Assistive Technology Learning Resource CenterSTUDENT SUPPORT SERVICESCounseling ServicesA professional counselor is available to help students with obstacles that may standin their way of learning. The counselor assists students in recognizing learning oremotional challenges, or life circumstances, which affect their participation atcollege, and works with students to develop a plan to deal with their concerns.Some concerns for which seeking counseling is appropriate include difficultiesinteracting with other students or teachers, as well as:➲➲Test anxiety➲➲Learning challenges➲➲Attention difficulties➲➲Depression and other mood disturbances➲➲Grief concerns➲➲Eating concerns➲➲Other emotional factors affecting academic performanceThe student counselor is available to help you to be a more successful student,and mature academically and interpersonally while at college. If you are notcertain that the counselor can help you with your concerns, please ask, and thecounselor will direct you to the appropriate person or office.Career CentresThe Career Centres provide resources and programs that assist students andgraduates in establishing and advancing their careers in their degree fields.Counselors assist students to realize career opportunities, personal growth andStudent Handbook - 2011-2012

67academic success. These are addressed through numerous workshops, activities,personal consultation and career assessments. The Career Centre staff mayalso assist students to find work placement, graduate employment, summeremployment, and with alumni affairs after graduation.Financial AidStudents with financial aid needs (for laptops, meals, or others) should speakwith a college counselor or other student services staff. Student services staffwill assist student to access resources available. There may also be opportunitiesfor part-time employment at the college, as well. Bus transportation is providedfree of charge.Extra-Curricular ActivitiesThe Student Services Office supports and enriches the college experience ofMadinat Zayed Colleges and Ruwais Colleges students. The Student Servicesoffice works closely with academic services, college administration, and thestudent body to make sure that students have access to a wide range of resourcessupporting their education, including international opportunities.STUDENT SUPPORT SERVICESTripsField Trips and projects are a required component of HCT academic programs. Iffield trips occur outside the timetable hours or out of town, the college will informthe parents through written letters requesting their approval for these trips.Student must travel from and return to the location designated in the permissionletters. No other arrangements, other than those agreed to in advance by parents/guardians, are possible. Students who commit to a field trip must attend, or maybe barred from travel during the academic year, if they do not show up. Field tripsrequests must be initiated by teachers via academic supervisors.Special EventsThe Student Services Office oversees student activities, organizations and events.Student Services staff work closely with academic departments, the studentcouncil, and community members to organize and participate in events outsidethe college, invite speakers to the campus, and other such activities that supportstudent development and add to classroom learning.Health ServicesThe Student Services Office provides workshops and educational material forstudents concerning health and wellness issues. In the case of an emergency orif a student is seriously ill, Student Services staff will contact the student’s familyto meet at the nearest hospital or to pick up the student. In case of emergency,first aid may be provided and an ambulance will be contacted. The college doesnot yet have a nurse or clinic on site, but this is expected to be added as soon asresources/space allow.Assistive Technology Learning Centre and Special Needs ServicesStudents with special needs may be eligible for extra support due to physical,medical or learning difficulties (such as chronic medical conditions, psychological

68H I G H E R C O L L E G E S O F T E C H N O L O G Yconditions or physical disabilities) that interfere with their participation inacademic activities or other college involvement. If not revealed by NAPO,students with special needs are requested to identify themselves to counselorsearly in the academic year or when they know of any new special need, inorder to avail of appropriate support. Students must provide professionaldocumentation of their special need. The counselor may assess the student, referthe student for evaluation, assist the student in identifying available resources,or serve as a link between the student and academic departments. The Collegesprovide reasonable academic accommodations for students with special needs.The details are available on the HCT website. Various resources are available inthe new Assistive Technology Resource Centers (ATLRC) to facilitate learningand academic engagement for students with various disabilities or physicalchallenges. The ATLRC is open during college hours and the resources may beused on campus or borrowed as needed. Some therapy services for psychologicalconditions of emotional issues associated with the special needs are available.Student CouncilThe student council consists of students from the men’s and women’s colleges.The male and female student council members are elected by their respectivestudent bodies. At the end of each academic year, students submit nominationsand engage in voting process for the positions belowSTUDENT SUPPORT SERVICES➲➲President➲➲Vice President➲➲Treasurer➲➲Student Services Representative➲➲Media and Public Relations Representative➲➲Events CoordinatorStudent Handbook - 2011-2012

69➲➲Sports and Events Coordinator➲➲SecretaryUnder the guidance of a student council advisor student council members serveas links between the students and the college management. Student councilmembers also work closely with class representatives. Class representatives areselected by students and faculty from each college section to carry the voice ofthe students to the student council members.In addition to representing the needs of the student body to the collegeadministration, student council members represent the Colleges at communityevents; assume leadership roles in organizing college activities, plan leadershipdevelopment and enrichment opportunities for the student body, as well as workto enhance the college spirit amongst the students.STUDENT SUPPORT SERVICESStudent ID CardsFor all new students, after working with Academic Services to ensure enrolmentis complete and an ID number is generated, Student Services will print and issueCollege ID cards. You will need a valid Student ID Card to access:➲➲College campus➲➲Examinations➲➲Library and Learning Centre➲➲Transport services➲➲Use other college facilities or services, e.g. the canteenThe ID card will be valid for as long as you remain a student. The card must bereturned to the College if you withdraw or discontinue your studies for any reason.You must show your ID card to security or College staff when requested. If youlose your ID card, a replacement card will be issued for a charge. Students withspecial circumstances may be given a “Flexible Leave Card” or “green card” whichallows them to leave the college without supervisory permission; all others mustspeak with their academic supervisor and student services if they are requestingto leave while classes are in session.Transportation / Bus ServicesThe students at Madinat Zayed Colleges and Ruwais Colleges come from asfar away as Al Sila or Al Mirfa. Transport is provided for students so that theydon’t have to come on their own to college from such distances. This service iscurrently provided free of charge to all students who abide by the bus rules, andagree to pick up times and locations available. Rules below are in place to ensurethat travel to and from college occurs in an orderly and safe manner.

70H I G H E R C O L L E G E S O F T E C H N O L O G YSTUDENTS’ BUS RULES OF CONDUCT➲➲Students will wait for the bus at the designated times and places, or inform thebus monitor or driver if they will not be present.➲➲Students will board the bus promptly when the bus arrives.➲➲Students will get off the bus at the agreed upon location; i.e. their home orpre-designated stop.➲➲Students are not permitted to request the driver to make any stops during thejourney.➲➲Students are not permitted to play music on the bus, unless headphones areused.➲➲Students must remain seated and not stand or dance while the bus is in motion.➲➲Students are not permitted to write on, or deface any part of the bus.➲➲Students must be courteous to and respectful of fellow passengers and drivers.➲➲Students are to keep the bus clean and free of litter.➲➲Students must not burn “bakhoor” or smoke on the bus.➲➲Students who bring food or drink on the bus must remove all litter whendeparting.➲ ➲ Students must obey the instructions given by the bus driver.➲➲Students are not permitted to give the driver any tips of money or gifts in lieuof special stops.STUDENT SUPPORT SERVICES➲➲Students, or vehicles carrying students, are not permitted to drive behind thebus.➲➲Students are expected to report any violations of these rules to the studentcounselor, or college management, as soon as they occur.Student Handbook - 2011-2012

71äÓaÉلهG ܃cQ Ú«fGƒbؙؙؙؙؙؙؙؙ‏ؙعلى الطالبات انتظار الباص فى املكان املحدود والزمن املحدد واخبار مسوؤولة الباص فى حال عدماحلضور.‏‏ؙعلى الطالبات االأنتظام فى الصعود اىل الباص.‏‏ؙعلى الطالبات ابراز بطاقة الكلية لسائق الباص من اأجل ‏ضمان احلضور عند الصعود والنزولمن الباص.‏‏ؙعلى الطالبات النزول من الباص فى املكان املحدد مثل ( املنزل - اأو املوقف املحدد (.‏ؙعلى الطالبات عدم ‏سوؤال ‏سائق الباص التوقف فى اأى مكان خالل الرحلة.‏‏ؙعلى الطالبات استعمال السماعات عند الرغبة فى ‏سماع املوسيقى.‏‏ؙعلى الطالبات اجللوس فى اماكنهم وعدم الرقص فى الباص وهو فى حالة السري.‏‏ؙعلى الطالبات عدم الكتابة على الباص او تشويه اى جزء منه.‏STUDENT SUPPORT SERVICESؙؙؙؙؙؙؙؙ‏ؙعلى الطالبات االلتزام بالسلوك احلسن داخل الباص ‏سواء مع السائق اأو الزميالت.‏‏ؙعلى الطالبات احلفاظ على نظافة الباص.‏‏ؙعلى الطالبات عدم حرق البخور او التدخني داخل الباص.‏‏ؙعلى الطالبات اللواتى يحضرون اى طعام او ‏شراب ، ازالة القمامة عند مغادرة الباص.‏‏ؙعلى الطالبات اطاعة اوامر ‏سائق الباص.‏‏ؙعلى الطالبات عدم تقدمي اى نقود او هدايا لسائق الباص لتوقفه فى اماكن خاصة بهم.‏‏ؙعلى السيارات التى تقل الطالبات عدم السري خلف باصات الكلية.‏‏ؙعلى الطالبات االبالغ عن اى خمالفة لهذه التعليمات اىل مسئولة الطالبات او االدارة عند حدوثاى خمالفةOther Services Available on CampusCafeteriaThere are separate canteens for our male and female students in Madinat ZayedCollege and an open canteen in Ruwais College. These are equipped with all thelatest equipment and best facilities. Every effort is made to ensure that the mealsprovided are nutritious, satisfying and affordable. The canteens are cashless;students pay with a system in which money is added to their ID cards which actas a debit card.Spinney’s Catering Division are the appointed provider at both colleges and are

72H I G H E R C O L L E G E S O F T E C H N O L O G Yopen to suggestions for improvements or special requests, if given adequatenoticePrayer RoomsPrayer rooms are available on all campuses for men and women.Campus Access and ParkingParkingParking is available inside each campus. Students bringing their cars must showtheir Driving Licenses and ID cards at the time of entry in order to enable thesecurity guard to identify and allow access to the campus otherwise access willbe denied. Forced entry is subject to disciplinary action.Driving on CampusThe security guards check traffic to make sure that only people who are allowedon campus enter and leave the College. Your driver must follow the instructionsof the security guards. Drivers should drop students and pick up only where it isallowed. Drivers must drive safely and carefully. One must remember that theguards act for the security of students and the college.SecurityThe Colleges have 24 hour security at each campus. You must respect the securityguards. They work for the Director. They have the right to stop you from leavingthe Colleges during class hours, and to ask you to leave after class hours if youdo not have permission.Lost items will be taken by cleaners, security or other staff to the reception area.STUDENT SUPPORT SERVICESStudent Handbook - 2011-2012

73Please check with the receptionist for found items.Visitors to CollegeHCT students interact with the faculty and staff of the College on a daily basis butmay also interact with a number of guests, vendors and other College visitors. HCTis concerned that all individuals whom students meet are properly authorized toenter the campus. To ensure proper security for our students, security personnelare stationed at each gate to allow those who are authorized to enter.The Security staff at the College entrances are appointed by the Director of theColleges and have the right to stop anyone from entering the College withoutproper authorization. The security check is also required to prevent femalestudents from leaving the College without proper permission. Students andguardians must show proper respect for the security staff. Any violation of theseprocedures may subject the student to suspension, probation or dismissal fromthe College. Security personnel have the right to carry out random checks onstudent and/or staff vehicles.STUDENT SUPPORT SERVICESStudents must seek management permission before inviting any visitors to thecollege.Safety and EvacuationA safety plan exists to ensure that students and staff know the proceduresto follow in the event of an emergency. This plan is available in the LearningResource Centre. A team of staff members have been trained in emergencyprocedures and will take charge in an emergency.Students must be familiar with the procedures for evacuation. Procedures alongwith maps showing the location of the designated safety zones are located atevery exit. If the fire alarm sounds:➲➲Do not attempt to put out a fire. Follow your instructor out of the building orproceed quickly to the nearest exit. Do not carry anything except your purse.➲➲Assemble at the nearest designated safety zone. Remain there until you hearthe fire wardens give the “all clear”.➲➲Do not stand close to the building.➲➲Follow any instructions given to you by an instructor.➲➲Once the “all clear” is given, walk back to your classroom.We wish you all a safe, successful, and enriching year!

74H I G H E R C O L L E G E S O F T E C H N O L O G YSTUDENT SUPPORT SERVICESStudent Handbook - 2011-2012