4100 AuxBox - Algo Communication Products

Copyright© 2007 Algo Communication Products Ltd. All Rights Reserved.TrademarksAlgo is a trademark of Algo Communication Products Ltd. All othertrademarks are the property of their respective owners.Document InformationDocument #DC4100UG-08; 10-July-20072 4100 AuxBox

4100 AuxBoxTable of ContentsIntroduction............................................................................................ 4Popular applications............................................................................ 5Features................................................................................................ 64100 AuxBox Package Contents........................................................... 6Hardware Description............................................................................ 7Front Panel Description....................................................................... 8Back Panel Description........................................................................ 9Installation ............................................................................................ 10Telephone Connection........................................................................ 10Mounting ............................................................................................ 11Telephone Voice Recording................................................................ 11Setting Option Switches ....................................................................... 12Setting Relay Options......................................................................... 14Application Examples .......................................................................... 15Loud Ringing & Message Waiting ..................................................... 15Set Paging and In-Use Notification.................................................... 16Strobe Light Ringing & In-Use Notification....................................... 17Desktop Call Recording ..................................................................... 18Custom AuxBox Firmware Programming......................................... 19Specifications ........................................................................................ 20Warranty and Repair........................................................................... 22Contact Information ............................................................................ 23Sales ................................................................................................... 23Optional Enhancement Products ........................................................ 24User Guide 3

IntroductionThe 4100 AuxBox monitors activity of a Nortel TDM digitaltelephone and provides an easy-to-use interface for eventnotification, alerting, paging, and recording.Simple to install at any point between the telephone server and atelephone (e.g. in the equipment room, or at the desktop), the 4100provides dry contact closure and relay outputs for any two of thefollowing events:• telephone in-use (off-hook) indication• message waiting, or• ring statusIn addition, the 4100 provides an audio output for:• voice recording, and• loudspeaker pagingFigure 1 – Typical Connection to Telephone System4 4100 AuxBox

4100 AuxBoxPopular applications• Visual in-use notification, valuable for indicating to coworkerswhen a headset user is on an active call• Quiet location visual ring indication in theaters, hospitals,and libraries• Automatic headset switching based on in-use state forradio dispatchers• Visual ring indication in night clubs or other loudlocations• Highly visible message waiting notification for importantvoicemail• ACD queue threshold alerts (requires custom firmware –see page 19)An analog audio output from the 4100 AuxBox can also be usedfor call recording (without need for a PC), intercom loud paging,or optional receive-only audio channel for radio station interviews.User Guide 5

Features• Works with any digital telephone for Norstar, BusinessCommunication Manager (BCM), Meridian 1, orCommunication Server 1000 (CS 1000)• Connects to digital wire pair at the telephone location or inequipment room• Cannot affect the telephone operation – completelypassive• Provides two relay outputs for operating external alerters• Provides analog audio output• USB port provided for user programmability or futurefirmware upgrades4100 AuxBox Package Contents• 4100 Digital AuxBox• User Guide• Telephone Line Cord• Relay Cord• Power Supply6 4100 AuxBox

4100 AuxBoxHardware DescriptionThe 4100 AuxBox is an electronic interface module that monitorsa digital telephone line and provides outputs for event notificationand call recording.All settings for the 4100 AuxBox are made through the front panelOption Switches. Connections to external devices such as alertersor an analog recorder, are made on the back panel. The powerinput as well as the connections to the telephone equipment arealso on the back panel.In addition to the front panel Option Switches, the 4100 AuxBoxprovides a number of indication lights to communicate the statusof the telephone system being monitored (see page 8).Two dry contact closures are available on the rear of the 4100AuxBox through 2.5mm (3/16") micro jacks labelled RELAY 1and RELAY 2.For voice recording, the 3.5mm (1/8") jack on the rear of theAuxBox provides an analog audio output.One micro jack cord is supplied with the 4100 AuxBox. This cordmay be used to directly connect into the "Remote" recordactivationof a tape recorder, or cut in half and used to connectboth relays to peripheral equipment wiring.Two RJ12 telephone jacks are provided on the rear of the 4100AuxBox for connection to the telephone system.User Guide 7

Front Panel DescriptionPOWERLight indicates device is powered.TDMWinking once indicates connection toM1/Succession; Winking twice indicatesconnection to BCM / NorstarRELAY 1Relay 1 is activated when light is on.RELAY 2Relay 2 is activated when light is on.RINGTelephone is ringing when light is onIN-USETelephone is in-use (on handset, headset, orhands-free) when light is onMSG WAITMessage waiting indication has been detected onthe telephone when light is onPAGEVoice call or page is in progress when light is onSW1Refer to page 12 for an explanation of OptionSwitch settings and functions.8 4100 AuxBox

4100 AuxBoxBack Panel DescriptionUSBConnect to USB port of PC (optional);Provides connectivity for customprogramming and firmware upgrades. ContactAlgo for more information.POWER (24VDC 0.2A)Connect power adapter supplied with the unitRELAY 1 / RELAY 22.5mm mono jack supplying dry contactclosure outputsAUDIO3.5mm mono jack providing analog audiooutputRJ12 JACKSConnect digital telephone in series using linein / line out configuration OR connect eitherjack to wire pair carrying digital signalUser Guide 9

InstallationTelephone ConnectionTwo RJ12 telephone jacks are provided on the rear of the 4100AuxBox. To connect to the telephone cable pair:1. Disconnect your telephone line cord from the wall jackand connect to either one of the RJ12 telephone jacks onthe 4100 AuxBox. Using the supplied telephone line cord,connect the second RJ12 telephone jack on the AuxBox toyour telephone wall jack.2. Ensure that your digital telephone is operational. This maytake a few minutes depending on your telephone system.OR -1. The 4100 may be installed in a bridging configurationusing either RJ12 jack. Maximum recommended cordlength is 15 feet.The TDM light on the front panel will show whether the telephoneconnection was successful. This light will be winking twice forNorstar / BCM, or once for Meridian 1 or Succession. Allowapproximately eight seconds for this to begin.Lift the telephone handset (or go off-hook with the speakerphoneor headset) to turn on the “In-Use” light on the front panel of the4100 AuxBox. This indicates that the unit is working properly.10 4100 AuxBox

4100 AuxBoxMountingThe AuxBox may either be wall mounted, or may sit freely on adesktop.For wall-mounting, secure the 4100 AuxBox using the suppliedscrews through the mounting holes in the cover.Telephone Voice RecordingThe 4100 AuxBox may be used for voice recording of telephoneconversations through the 3.5mm (1/8”) analog audio output jackprovided on the back panel using a customer supplied recordingdevice that accepts an analog audio stream input.Algo also offers a different model, the 4102 Digital AuxBox,specifically designed for call recording purposes. It includeseverything you need to record all your telephone conversations ona standard Windows computer (refer towww.algosolutions.com/4102). In contrast, the 4100 AuxBoxprovides a basic way to record without need for a PC.User Guide 11

Setting Option SwitchesEight option switches are accessible through the front panel of the4100 AuxBox. These switches allow the user to configure theunit’s operation to match the desired application.Switch #Description1* Audio Level Switch. Set the switch to the OFF (UP) positionfor nominal -12dBm audio level. Set the switch to the ON(DOWN) position for nominal 0dBm audio level.23456Used to set Relay Options for external alerting equipment(refer to Table 2 on page 14)Unused7* Set the switch to the OFF (UP) position for recording 1-wayaudio (receive only) or to the ON (DOWN) position fornormal 2-way audio (default position).8* Speech encoding setting. Set the switch to the ON (DOWN)position for North American telephone applications or to theOFF (UP) position for Europe and Australia. Incorrectsettings can result in garbled audio.Table 1 - Option Switch Descriptions* Note: Switches 1, 7, and 8 are only important if the 4100 AuxBox is tobe used for call recording.12 4100 AuxBox

4100 AuxBoxFigure 2 - 4100 Front Panel SwitchesUser Guide 13

Setting Relay OptionsThe 4100 AuxBox is equipped with two relays that provide drycontactoutputs to interface with external devices, such as Algo’sVisual and Audible Alerters (see page 24). The dry-contactfunctionality may be configured using Option Switches 2 to 4, asillustrated below.Switch Settings Relay 1 Relay 2RingRingRingIn-UseIn-UsePageIn-UsePageMessage WaitingPageMessage WaitingMessage WaitingIn-Use In-UseAvailable for custom applications.Contact Algo.Table 2 – Option Switch Settings for Relays 1 & 214 4100 AuxBox

4100 AuxBoxApplication ExamplesLoud Ringing & Message WaitingThis diagram shows the 4100 AuxBox with an Algo 1825 DuetPlus for loud ringing (using Relay 1) and with the Algo 1127Visual Alerter for Message Waiting notification (using Relay 2).For this application, (in accordance with Table 2 onpage 14) front panel switches 2, 3 and 4 should be setas shown at right.User Guide 15

Set Paging and In-Use NotificationThis diagram shows the 4100 AuxBox with an 1825 Duet Plus and1185 Horn Speaker for paging (using Relay 2) and with the 1127Visual Alerter for In-Use notification (using Relay1). For this application, front panel switches 2, 3 and4 should be set as shown at right. Contact Algo forinstructions on required cables.16 4100 AuxBox

4100 AuxBoxStrobe Light Ringing & In-Use NotificationThis diagram shows the 4100 AuxBox with an 1126 Strobe Lightfor Ring (using Relay 1) and an 1127 Visual Alerter for desktopIn-Use notification (using Relay 2). For thisapplication, front panel switches 2, 3 and 4 should beset as shown at right.User Guide 17

Desktop Call RecordingThis diagram shows the 4100 AuxBox connected to a standardtape recorder using the Audio output. For this application, frontpanel switch #1 should be set to ON (DOWN) and switches 7 and8 should be set according to the application requirements (see page12). If required, the recording equipment can be controlled by oneof the output relays programmed to provide In-Use (Off-Hook)indication as described on page 14.18 4100 AuxBox

4100 AuxBoxCustom AuxBox FirmwareProgrammingAlgo offers custom firmware programming services for all of itsAuxBox products, including the 4100 AuxBox.Custom firmware modifications are sometimes required tooptimize AuxBox operation with a particular telephone system orprocess. As an example, modifications to AuxBox firmware canallow customers to set up special thresholds for Automatic CallDistribution (ACD) queues to provide important visual or audiblealerting of queue status.Contact Algo for more information.User Guide 19

SpecificationsGeneralDimensionsTelephone ConnectionWidth - 5-3/4" (145mm)Depth - 6-3/4" (175mm)Height - 1-1/2" (42.5mm)Compatibility M7100, M7208, M7310, M7324,T7100, T7208,T7316, T7316E, T7406,M2006, M2008, M2216,M2616, M3901, M3902, M3903, M3904, M3905M2250 (contact Algo for M2250 wiring details)Loop Limit3500 ft (1065m) M1 / Succession2600 ft (800m) Norstar / BCMConnectionLine-in/Line-out in series or bridge tap

4100 AuxBoxAnalog Audio OutputConnectionLevel3.5mm audio jack0 dBm or -12 dBm output 600 OhmsRelay Outputs (2 provided)ConnectionVoltageCurrentFunction2.5mm audio jackMax 30V SELVMax 50mA non-inductiveRing, In-Use (Off-Hook), Message Waiting, orPage (depending on SW1 Settings)Cables IncludedRelayTelephone6 feet (1.8m) 2.5mm plug to 2.5mm plug7 feet (2.1m) 6-conductor telephone line cordUser Guide 21

Warranty and RepairThe 4100 AuxBox is warranted to be free of defects in materialand workmanship for a period of 18 months from the date ofmanufacture. A label on the bottom of the 4100 AuxBox identifiesthe manufacturing code in the year and week format(0420YYXXXX for the twentieth week of 2004).If you need to return the product for repair, please contact AlgoCommunication Products Ltd for a Return MerchandiseAuthorization (RMA) number and instructions prior to shipment.All products returned for repair should be shipped freight prepaidwith the RMA# clearly visible on the package. Products will bereturned freight collect for out-of-warranty repairs or returnedprepaid for warranty repairs in Canada or the USA.In North America, ship product for repair with RMA# to:Algo Communication Products Ltd.Repair Centre4500 Beedie StreetBurnaby, BCCanada, V5J 5L2Outside of North America, please contact Algo for the name of thenearest repair centre.22 4100 AuxBox

4100 AuxBoxContact InformationAlgo Communication Products Ltd.4500 Beedie StreetBurnaby, British ColumbiaCanada, V5J 5L2www.algosolutions.comSales1.604.454.3790, Fax: 1.604.437.5726Email: sales@algosolutions.comNorth American SupportToll Free: 1.877.884.2546Email: support@algosolutions.comEurope, Middle East, Africa:Support Email: EMEAsupport@algosolutions.comSales Email: EMEAsales@algosolutions.comUser Guide 23

Optional Enhancement Products1825P Duet PlusMulti-application loud ringer and pagingamplifier for business telephone systems in anoffice or industrial environment.www.algosolutions.com/18251185 Horn SpeakerWeatherproof, 8 Ohm horn speaker can be usedto significantly increase the volume of the1825P Duet Plus Ringer above.www.algosolutions.com/11851127P Visual AlerterA desktop or mountable visual indicator formessage waiting, in-use or ring. Designed to bevisible from all angles. Available in red, green,or blue.www.algosolutions.com/11271126P Strobe LightA highly visible indicator available with clear,red, amber, or blue lens.www.algosolutions.com/1126Algo Communication Products Ltd.Toll-free (USA/Canada) 1.877.884.2546 Tel: 604.454.3790 Fax: 604.437.5726sales@algosolutions.com support@algosolutions.com24 4100 AuxBox