FELCOM 250 FELCOM 500 - Furuno

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7. MAINTENANCE AND TROUBLESHOOTINGLED Lamp Status Status NoteStatus 4 On Handset is operating normallyNormal stateFlashing (1 sec. interval)Flashing (0.2 sec.interval)Problem with the handsetHandset has significantproblemWarningErrorIf one of the Status LEDs 1- 4 is flashing, open the Web software on the PC to checkthe message. (See section 7.6.)7.4 TroubleshootingIf you think the equipment is not operating normally, do the checks in the table belowto find the possible causes. If repair of the equipment is necessary report the result ofthe troubleshooting to the service technician. If you are asked the IMEI (InternationalMobile Equipment Identify) number, do the following to find it.• Handset: At the idle screen, press [*], [#], [0], [6], [#].• Web software: On the menu bar, click [Main], [System information].TroubleshootingConditionNo power (POWER lampon communication unitdoes not illuminate).Nothing displays on handsetscreen.The handset keys do notrespond.Does not become [Ready]status.Check point• Check if the fuse has blown.• Check if the power connector has loosened.• Check if the power cable is rusted or damaged.• Check if the power cable is damaged.• Check if the voltage of the ship battery is withinrange (10.8 - 31.2V DC).• Check if the handset cable is properly connected tothe communication unit.• Check the brightness level of screen is not too darkPush and hold the key for 3 seconds to restartthe handset. If keys continue to not respond after restart,contact your dealer.• Check if the antenna cable is properly connected.• Check that there are no objects blocking the signalbetween antenna and satellite.• In the Web software, do Main → satellite search todo a manual satellite search.• Check if the ship position data is correct (“No fix” or“No data” appears, etc.).• In the Web software, do Settings → Basic Settings→ GPS to check if the backup GPS is set correctly.7-4
7. MAINTENANCE AND TROUBLESHOOTINGConditionCannot make external call.Cannot make internal call.Cannot use the internet.Incoming Indicator does notsound.Check point• Check telephone number.Land subscriber: [00], country code, tel. no.Ship subscriber: [00], [870], (ocean area code), Inmarsatno.• Check if the handset cable is properly connected tothe communication unit.• Check if the handset screen shows [V:Ready].• Wait a while, and retry.• In the Web software, check Settings → PBX Settings→Call limit to check that handset mode isNOT set to [Extension only] or [Incoming only].• Check that same extension number and passwordare entered in the handset and web software.Handset:Settings → 3 SIP → 1 Client set.Web software: Settings → PBX settings → Extension• Check that the handset and/or analog phone cablesare properly connected to the communicationunit.• If using an analog phone, do Settings → Basic settings→ Analog ports on the Web software to seethat the phone number is not wrong.• In the web software, do Settings → PBX settings →Call limit to see that handset mode is NOT set to[Outline only] or [Incoming only].• Check that same extension number and passwordare entered in the handset and web software.Handset: Settings → 3 SIP → 1 Client set.Web software: Settings → PBX settings → Extension• Check that the handset screen displays [D: Connected]and the Web software displays [Data connectionConnected].• Check internet connection settings on the PC.• Check that the cable between incoming indicatorand Communication unit is correctly connected.• Adjust the incoming indicator volume. Press toincrease the volume.• In the Web software, do Settings → Basic settings→ Incoming indicator (enabled service) and see ifVoice (telephone), FAX, ISDN UDI, ISDN RDI (UDI/RDI <strong>FELCOM</strong> <strong>500</strong> only) are checked.7.5 Self TestIf the communication unit is acting unusual, do a self test to check function. If serviceis necessary report the results of the self test to the service technician.7.5.1 Handset self test1. At the idle screen, press the Enter key to open the main menu.7-5
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OPERATOR'S MANUALINMARSAT FLEETBROA
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SAFETY INSTRUCTIONSRead these safet
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505 Emergency CallIn the event of a
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TABLE OF CONTENTS3.3 SMS Settings .
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FOREWORDA Word to the Owner of the
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SYSTEM CONFIGURATIONAntenna unitFB-
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SYSTEM CONFIGURATIONThis page is in
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1. BASIC OPERATIONNumber Key Functi
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1. BASIC OPERATION1.3 Power On/OffH
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1. BASIC OPERATIONHandset and web s
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1. BASIC OPERATION3. Press the Ente
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1. BASIC OPERATION7. Press 6 three
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1. BASIC OPERATION4. To delete one
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2. HANDSET OPERATIONS2.1 HandsetYou
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2. HANDSET OPERATIONSHow to place a
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2. HANDSET OPERATIONSSave location
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2. HANDSET OPERATIONSNote 2: If the
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2. HANDSET OPERATIONS8. Press the k
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2. HANDSET OPERATIONS• Delete con
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2. HANDSET OPERATIONS2.3 SMSThe Sho
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2. HANDSET OPERATIONS7. Press the k
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2. HANDSET OPERATIONS*1*2Received m
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2. HANDSET OPERATIONS4. To move an
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2. HANDSET OPERATIONS3. Press 3 to
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2.3.7 How to use Draft messages2. H
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2. HANDSET OPERATIONSURL1. Open the
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2. HANDSET OPERATIONSHow to disconn
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2. HANDSET OPERATIONSNote: You rema
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2. HANDSET OPERATIONS2.4.3 Operatio
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2. HANDSET OPERATIONSHow to delete
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3. SETTINGS FOR HANDSETThis chapter
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3. SETTINGS FOR HANDSET3.1.2 How to
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3. SETTINGS FOR HANDSET3. Press or
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3. SETTINGS FOR HANDSET3.3.2 How to
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3. SETTINGS FOR HANDSET1. In the [W
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3.5 Individual Settings Menu3. SETT
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3. SETTINGS FOR HANDSET4. To set no
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3. SETTINGS FOR HANDSET5. To have s
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3.5.3 SIP settings3. SETTINGS FOR H
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3. SETTINGS FOR HANDSET1. In the al
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4. OPTIONAL DEVICES4.1 Analog Telep
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5. WEB SOFTWAREAdjust the Communica
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5. WEB SOFTWARESystem message areaE
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5. WEB SOFTWAREItemData connectionD
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5. WEB SOFTWARE5.4.2 How to arrange
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5. WEB SOFTWARE5.5 SMS (Short Messa
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5. WEB SOFTWARE5.5.3 How to review
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5. WEB SOFTWARE2. Click [Recycle bi
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5.5.6 How to use the Draft boxYou c
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5. WEB SOFTWARE5.6 Data ConnectionT
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5. WEB SOFTWARE• The first servic
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5. WEB SOFTWARE5.8 Manual Satellite
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Page 115 and 116: 6. WEB FUNCTIONSThis chapter covers
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Page 145 and 146: 6. WEB FUNCTIONS4. Click the [Next]
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Page 167 and 168: APPENDIX 1MENU TREEHandset Menu Tre
Page 169 and 170: APPENDIX 1 MENU TREEWeb Menu TreeMe
Page 171 and 172: APPENDIX 2 LIST OF TERMS AND ABBREV
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Page 175 and 176: APPENDIX 3 PARTS LIST, ARRANGEMENTP
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Page 179 and 180: FURUNO FELCOM 250/500SPECIFICATIONS
Page 181 and 182: INDEXAAdministrator passwordchangin
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FELCOM 250 FELCOM 500 - Furuno

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