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ISSstrategy doc - Belfast Education & Library Board

ISSstrategy doc - Belfast Education & Library Board

ISSstrategy doc - Belfast Education & Library Board

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VISION STATEMENTThe board’s information strategy will support the delivery of education, youthand library services by meeting the diverse and changing information needsof the board as a learning organisation and of <strong>Belfast</strong> as a learning city in atimely and effective way.The strategy will be informed by the following principles· Accessibility· Quality· Efficiency· Integration of systems· Compliance with current and emerging legislationThe following objectives will support the board’s strategy.Customer NeedsThe board will develop services and systems to meet the needs ofcustomers in a timely and appropriate way.· Identify and assess customer and staff needs in relation to access toinformation and establish an effective and routine practice to provideconsistent, responsive and regular monitoring.· Develop integrated and accessible systems to make information availableto internal and external customers.· Review and revise current structures and arrangements for mediaproduction and ICT development and support to reflect changingneeds.· Further develop the role and effectiveness of the Public Service andInformation Point.five5

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