Lok Sewa RFP - RaceCourse Road - Gwalior

TERMS OF REFERENCEESTABLISHMENT, OPERATION AND MAINTENANCE OF LOK SEVA KENDRAAt Sanik Petrol Pump, Race Course Road [mention name and location of LSK]in Gwalior District1. BACKGROUNDThe Secretary District E-Governance Society (hereinafter called Secretary) has beenauthorised by the State Government to establish Lok Seva Kendras (LSKs) at various placesin the district. These LSKs shall be responsible for receiving applications of the applicantswho wish to obtain services notified from time to time under section 3 of M.P. Lok SewaonKe Pradan Ki Guarantee Adhiniyam 2010 and such other services as may be determined bythe Secretary from time to time, process them in accordance with the prescribed StandardOperating Procedure and discharge all such duties that would be assigned to it inaccordance with this RFP document. The Operator of the LSK shall be permitted to collectapplication fee from the applicant for providing such services and retain the process fee.2. SCOPE OF WORKThe scope of work will broadly include establishing, maintaining and operating Lok SevaKendra as per Standard Operating Procedure prescribed by Society or DPSM from time totime. It shall provide services to the applicants during the agreement period in accordancewith the provisions of RFP document.3. OBLIGATIONS OF THE OPERATORThe Operator shall at its own cost and expense observe, undertake, comply with andperform, in addition to and not in derogation of its obligations elsewhere set out in this RFPdocument, the following duties:3.1. ESTABLISH LOK SEVA KENDRAThe operator shall establish Lok Seva Kendra within 30 days of initializing date andstart receiving applications. For the purpose of establishing such LSK the operatorshall:a. Make, or cause to be made, all necessary requests in his own name to therelevant Government Departments/Agencies with such particulars and details,as may be necessary for obtaining all Applicable Permits;Model RFP Document for the use of District e-Gov Society Prepared by DPSM GOMP16