Lok Sewa RFP - RaceCourse Road - Gwalior

3.2. OPERATING LOK SEVA KENDRA3.2.1. The applications for obtaining services whether notified under the Act orotherwise determined by Secretary shall be received and processed asunder:-a. Inform and advise the applicants regarding his entitlement, manner in whichapplication to obtain service is made and documents, if any, required to beattached.b. The details including the necessary documents shall be obtained from theapplicant. His application shall be completed online by using the web basedsoftware provided by the Society.c. Take self-attested documents required to be enclosed with application fromthe applicant.d. Scan the documents, digitally sign them and upload them along with theapplication.e. Obtain statutory fee prescribed which has to be paid at the time ofsubmission of the application. This fee may be paid in the shape of nonjudicialstamp or treasury challan or in any other manner determined by theSecretary.f. Collect application fee from applicantg. Submit the completed application to the designated officer online.h. Take print out of the application and get signatures of applicant on it.i. Provide computer generated acknowledgement of the application to theapplicant free of cost.j. In case the applicant wants copy of the application then provide it to him onpayment of Rs 5 (five) as stationery charge. This would be in addition to theapplication charges.k. Keep hard copy of the application along with the documents and deliver themto the messenger authorized by the concerned designated officer to collectthe same.l. Ensure that scanned documents and self-attested documents are properlyattached with corresponding online/ hard copy application.Model RFP Document for the use of District e-Gov Society Prepared by DPSM GOMP18