Md_ Enamul Haque.pdf - Global Microcredit Summit 2011

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Why Invest in Human Resources Development?“Every customer is a potential reporter, and every employee is a potential spokesperson”.• Human capital is the major asset of theany company/ institutions;• Ensured better Quality, speed &maintain growth;• To learn the problem solving technique ;• To develop positive attitude and teamspeed;• To develop values & ethics;• Improvement of communication& motivation skills;• To build dynamic leadership; and• Maximization of products andqualitative services.6
Why staffs development is so important in MFI?• Most of the micro financeinstitutions is providing credit topoor by the group guaranteedapproach and collateral freeservices, so to development ofgroup dynamics skilled staffs isessential;• Collateral free loan is high risk, toskill and committed staffs isessential to maintain highportfolio quality ;7
Page 3 and 4: • Microfinance is now gaininggene
Page 5: • Clients can invest in betternut
Page 10 and 11: Operational Skill Development Areas
Page 12: Key Indicators of ASA ( 1992 & June
Page 15 and 16: At a Glance of ASAI (As of August 2
Page 17 and 18: How ASA /ASAI develop skilled staff
Page 19: WRITTEN MANUALS, WORKSHOP AND FEEDB
Page 22 and 23: BENEFITS/ REMUNERATIONS• 05 years
Page 24 and 25: ACHIEVED AWARD• 2007 - Listed as

Md_ Enamul Haque.pdf - Global Microcredit Summit 2011

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