401(k) Profit Sharing Plan Answers to Frequently Asked Questions ...

401(k) Profit Sharing PlanAnswers to Frequently Asked QuestionsWhy is TD Ameritrade’s 401(k) Profit Sharing Plan Committee making changes to the401(k) Profit Sharing Plan?At TD Ameritrade, we continually strive to offer a better 401(k) Profit Sharing Plan (the Plan) forour Associates. Our TD Ameritrade 401(k) Profit Sharing Plan Committee (the Committee)continually evaluates and monitors the Plan. This investment review process calls for theregular use of objective, statistical research and analysis which includes monitoring fundchoices for investment manager tenure, historical performance, level of expenses and riskrelative to industry benchmarks. Please keep in mind that past performance is not a guaranteeor prediction of future results.The Committee’s recent investment evaluation identified a number of new funds that will add tothe investment lineup, thereby providing Associates a more robust and diversified 401(k)offering.Is there any change to the existing match from TD Ameritrade?No. TD Ameritrade will continue to match your contributions to your 401(k) account(s) at 50cents for every dollar you invest, up to 6% of your annual compensation.What is changing and when?Effective March 1, 2011, the Plan will offer an improved investment fund lineup. Eight new fundswill be added to the Plan and three will be discontinued.In addition, one fund will be moved to an institutional investment class. TD Ameritrade is takingthis opportunity to move to a newly available, cost-effective share class of the Vanguard TotalInternational Stock Index fund. This will result in considerably lower expenses for participants.To take advantage of the lower fees, the Vanguard Total International Stock Index Institutional(VTSNX) will replace the Vanguard Total International Stock Index Investor (VGTSX) fund.What is a share class?Mutual funds are offered in a variety of share classes, depending upon their fee structure andamount invested, among other features. Institutional shares are available for large retirementplans and typically charge a lower management fee due to the potentially large volume ofpurchases by the plan's participants. TD Ameritrade is able to take advantage of this lower feestructure by replacing the Vanguard Total International Stock Index Investor fund (VGTSX),which has a fee of 0.32%, with the Vanguard Total International Stock Index Institutional fund(VTSNX), which has a fee of 0.15%.What is the difference between an Investor share class, an Institutional share class and aSignal share class?Vanguard offers different share classes of its index mutual funds to investors based broadly onthe size and type of the investor. We receive three tiers of pricing from Vanguard based on ouroverall Associate contributions to a particular fund. Investor share classes offer a low expenseratio option to all investors. Institutional and Signal share classes are available for large1

401(k) Profit Sharing PlanAnswers to Frequently Asked Questionsinvestors (for example, 401(k) plans) and offer even more attractive expense ratios. AsAssociates increase contributions to specific funds, the aggregate company contributions allowus to access Signal or Institutional share class pricing. It is important to note that the underlyingmutual fund is identical – it is only the fee that varies from one share class to another.What’s included in the new fund lineup?The Plan will follow a four-tiered investment structure:• Tier I – Lifecycle Funds (Target Maturity): If you prefer to keep your involvement to aminimum, a target date fund offers an asset class mix that balances risk and returnappropriate for your retirement “target”—generally the year you plan to retire. You select thefund that matches your retirement target date. As time passes, the fund automaticallyadjusts the investment mix of stocks and bonds to maintain an appropriate balance ofpotential risk and return given your retirement target date. Target date investments typicallystart with an aggressive objective and investment strategy the farther they are from thetarget date, and then become more conservative as they get closer to the target date. Thedate in a target date fund represents an approximate date when you are expected to retireand start withdrawing funds. The principal value of the funds is not guaranteed at any time,including at the target date.• Tier II – Core Choice Array (Passively Managed): If you want to select an allocation offunds which are passively managed, we have provided a group of index funds aredesigned to reflect the market performance of a list of representative securities in an assetclass. The managers of index funds use a passive management style, tending to buy andsell to reflect changes in the fund’s benchmark index. 1 Investors that build their portfoliousing index funds from Tier II desire broad diversification at low cost and are not worriedabout trying to outperform the benchmark index.• Tier III – Core Choice Array (Actively Managed): If you want to select an allocation offunds which are actively managed, we have provided funds designed to aim for returnsthat are potentially higher than the benchmark index. To meet this goal, the fund managersendeavor to buy securities with potential to outperform the market and sell underperformingsecurities. As a result, funds in Tier III cost more than their counterparts in Tier II. However,in trying to achieve higher returns, there is additional risk.• Tier IV – Specialty Choices: If you are a sophisticated investor or are looking forinvestment options not available in Tiers I, II, or III you should consider the Self-DirectedBrokerage Account (SDBA) or TD Ameritrade Holding Corp. company stock.This structure provides participants in the Plan a greater opportunity for diversification 2 andmanagement of personal investment risk. Periodic review of your investment strategy isencouraged to ensure your contributions and elections are on target and help you meet yourretirement goals. You will have an opportunity to learn more about the tiered investment lineupat Associate education sessions to take place in February 2011. For additional details, view thefour-tier structure.Which funds are being added and why?Eight new funds are being added to enhance diversification. The fund additions listed belowenable participants to build more diversified portfolios at lower cost than previously possible. Inaddition, we have been able to negotiate lower fees on some of the funds offered (noted asSignal or Institutional class):Tier II – Passively Managed• Vanguard Short-Term Bond Index Signal 3• Vanguard Mid-Cap Index Signal 42

401(k) Profit Sharing PlanAnswers to Frequently Asked Questions• Vanguard Small-Cap Index Signal 4Tier III – Actively Managed• JPMorgan Short Duration Bond Select 3• AllianceBernstein Global Bond Institutional 3,5• PRIMECAP Odyssey Stock• MFS Institutional International Equity 5• DFA Emerging Markets Core Equity Strategy Institutional 6Which funds are being eliminated from the Plan and why?As part of its fiduciary responsibilities, the TD Ameritrade 401(k) Profit Sharing Plan Committee,in consultation with our external investment consultants, decided to discontinue these threefunds from the investment fund lineup primarily to reduce redundancy in the lineup and toremove funds that underperformed against the benchmark. If you are invested in these fundsand make no change, your account balance and future contributions will automatically map tothe investment choices indicated:• Vanguard Total Stock Market Index Fund Signal will be discontinued to eliminateredundancy with the Vanguard Institutional Index Fund. Investments in this fund will beautomatically mapped to the Vanguard Institutional Index Fund.• Goldman Sachs Large Cap Value Fund Institutional will be discontinued to allow forconsolidation of the total number of choice in the large-cap asset class. Investments in thisfund will be automatically mapped to the Vanguard Institutional Index Fund.• T. Rowe Price International Bond Fund will be discontinued due to underperformancerelative to the benchmarks. Investments in this fund will be automatically mapped to theAllianceBernstein Global Bond Fund Institutional.Discontinued Investment Choice Mapped to Investment ChoiceVanguard Total Stock Market IndexSignalGoldman Sachs Large Cap ValueInstitutionalVanguard Institutional Index InstitutionalVanguard Institutional Index InstitutionalAsset ClassLarge BlendLarge BlendT. Rowe Price International Bond AllianceBernstein Global Bond Institutional World Bond 1,3Where can I get more information about these changes?The Plan website is a great resource for fund-specific information. Atwww.tdameritrade401kplan.com, you have access to the most up-to-date fund information,including performance, prospectuses and fund overviews. 7 In addition, you will find featuressuch as the Fund Values Graph that give you the opportunity to compare selected funds overany defined time period. Of course, past performance is not a guarantee of future results. InFebruary, you will receive an invitation to attend an educational session (in person or via theWeb) to learn about these changes and ask questions.There are also resources available at www.tdameritrade.com to enable you to do additionalresearch on each of these fund choices, make comparisons and use our portfolio planning toolsto help you evaluate your investment choices.*3

401(k) Profit Sharing PlanAnswers to Frequently Asked QuestionsHow can I invest in one or more of the eight new funds?On March 1, 2011, you will be able to invest in any of the eight new funds by logging in towww.tdameritrade401kplan.com. 7 There, you can choose to allocate future contributions to theeight new funds by clicking on the “Change Account” link and then “Redirect FutureContributions.” You also can choose to transfer your current balance into one or more of theeight new funds by clicking on the “Change Account” link and then “Fund Transfers.”What is a “blend” mutual fund?A "blend" or "core" mutual fund refers to a style of equity investment management. It involvesinvesting in both growth and value securities with the resulting profile being neither growth norvalue but a "blend" of both. For example, all of our passively managed funds are blendfunds. Some of our actively managed funds are also blend funds.Is there a deadline to make changes to my investments?For the three funds that will be discontinued at the close of business on February 28, 2011, ifyou are comfortable with the scheduled mapping of the funds outlined in the announcement e-mail, no action is necessary. However, if you’d like to make any changes to your balances inthe discontinued funds, you will need to submit a transaction prior to 3 p.m. CT on February 28,2011. 7 As of 3 p.m. CT on February 28, 2011, no participant transactions will be allowed in thePlan. All participant transactions will be made available on March 1, 2011.If I invest in one or more of the discontinued funds, what do I need to do?If you have a balance in any of the three fund choices being discontinued, please review yourinvestment strategy to ensure your objectives are being met and you are assuming theappropriate amount of investment risk. If you would like to change your current balance andfuture contributions to a new fund, you must take action before 3 p.m. CT on February 28, 2011.If you determine that the replacement fund meets your objectives, your account balance andfuture contributions will automatically map to the replacement choice as of close of businessFebruary 28, 2011. On March 1, 2011, once the mapping has been completed, you will have fullaccess to your account and can make additional fund transfers and/or redirect futurecontributions. 7If I am happy with my current selections and do not wish to make changes, do I need todo anything?If you have a balance in any of the three choices being discontinued at the close of business onFebruary 28, 2011, please review your investment strategy to ensure your objectives are beingmet and you are assuming the appropriate amount of investment risk. If you are comfortablewith the scheduled mapping of the funds outlined in the announcement e-mail, no action isnecessary. Your account balance and future contributions will automatically map to thereplacement choice as of close of business February 28, 2011. On March 1, 2011, once themapping has been completed, you will have full access to your account and can makeadditional fund transfers and/or redirect future contributions. 7If I would like to make changes to my current selections, what do I do?If you have a balance in any of the three fund choices being discontinued at the close ofbusiness on February 28, 2011, please review your investment strategy to ensure yourobjectives are being met and you are assuming the appropriate amount of investment risk. Ifyou would like to make any changes to your balances in the discontinued funds, you will need tosubmit a transaction prior to 3 p.m. CT on February 28, 2011. 7 As of 3 p.m. CT on February 28,2011, no participant transactions will be allowed in the Plan. All participant transactions will bemade available on March 1, 2011.4

401(k) Profit Sharing PlanAnswers to Frequently Asked QuestionsHow do I make changes to my 401(k) account balance or future contributions?The Plan website is available 24/7 at www.tdameritrade401kplan.com. 7 Here, you can transferbalances among the current available investment choices, as well as elect the new funds as ofMarch 1, 2011. You can also make changes to the allocations for any new contributions to thePlan.The Interactive Voice Response (IVR) system is also available 24/7 at 888-TDA-401K, withcustomer service representatives available Monday through Friday, 8 a.m. to 7 p.m. CT. 7I forgot my Personal Identification Number 8 (PIN) to access the website. How can I get anew PIN?If you have lost or forgotten your PIN, please call 888-TDA-401K. Customer servicerepresentatives are available Monday through Friday from 8 a.m. to 7 p.m. CT to assist you byproviding you a temporary PIN, good for 24 hours. You can also choose to follow theinstructions to provide alternative means of authentication for immediate access to youraccount.How often does TD Ameritrade review the investment choices within the Plan?The review and monitoring of the investment choices within the Plan is an ongoing effort thattakes place quarterly by the TD Ameritrade 401(k) Profit Sharing Plan Committee and ourexternal investment consultants. TD Ameritrade has an Investment Policy Statement thatoutlines the responsibilities of the various stakeholders, establishes the structure of theinvestment fund lineup, and specifies how the TD Ameritrade 401(k) Profit Sharing PlanCommittee will monitor the fund choices within the Plan.How do I invest in a fund not in the investment lineup?If you would like to invest in funds not offered as part of the core investment fund lineup, youmay want to consider the Self-Directed Brokerage Account (SDBA). The SDBA is intended forinvestors who acknowledge and understand the risks associated with the investments offeredthrough this choice. You can find more information on the Exchange.I would like someone to provide advice on how I should invest my assets. Who can Icall?Although Great-West Retirement Services ® representatives cannot offer financial planning, taxor legal advice, they will provide you with education on the choices offered in the Plan.Representatives are available Monday through Friday, 8 a.m. to 7 p.m. CT at 888-TDA-401K.We also recommend attendance at one of the on-site or Web-based seminars as an opportunityto learn more and ask questions.Before investing in any mutual fund, we strongly encourage you to carefully read and considerall investment objectives, risks, charges and expense fees for each investment choice offered inthe TD Ameritrade 401(k) Profit Sharing Plan. For this and all other related information,including free fund prospectuses, visit www.tdameritrade401kplan.com or call 888-TDA-401K.For prospectuses related to investments in your Self-Directed Brokerage Account (SDBA),contact TD Ameritrade at 866-766-4015. Read all information carefully before you invest.1 A benchmark index is not actively managed, does not have a defined investment objective, and does not incur fees or expenses.Therefore, performance of a fund will generally be less than its benchmark index. You cannot invest directly in a benchmark index.2 Diversification of an investment portfolio does not ensure a profit and does not protect against loss in declining markets.5

401(k) Profit Sharing PlanAnswers to Frequently Asked Questions3 A bond fund’s yield, share price and total return change daily and are based on changes in interest rates, market conditions,economic and political news, and the quality and maturity of its investments. In general, bond prices fall when interest rates rise andvice versa.4 Equity securities of small-sized and medium-sized companies may be more volatile than securities of larger, more establishedcompanies.5 Foreign investments involve special risks, including currency fluctuations and political developments.6 Equity securities of companies located in emerging markets involve greater risks than investing in more established markets,including currency fluctuations, political developments and share illiquidity.7 Access to the voice response system and website may be limited or unavailable during periods of peak demand, market volatility,systems upgrades/maintenance or other reasons. Transfer requests made via the website or voice response system received onbusiness days prior to close of the New York Stock Exchange (4:00 p.m. Eastern Time or earlier on some holidays or other specialcircumstances) will be initiated at the close of business the same day the request was received. The actual effective date of yourtransaction may vary depending on the investment choice selected.8 The account owner is responsible for keeping the assigned PIN confidential. Please contact Great-West Retirement Servicesimmediately if you suspect any unauthorized use.*GWFS Equities, Inc. does not sponsor or endorse the information provided on this website.Core securities (except those offered through the self-directed brokerage option), when offered, are offered through GWFSEquities, Inc. and/or other broker dealers. GWFS Equities, Inc. is a wholly owned subsidiary of Great-West Life & AnnuityInsurance Company. Brokerage services provided by TD Ameritrade, Division of TD Ameritrade, Inc., member FINRA/SIPC/NFA.TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank. ©2010 TDAmeritrade IP Company, Inc. All rights reserved. Used with permission. Additional information can be obtained by calling 866-766-4015. TD Ameritrade and GWFS Equities, Inc. are separate and unaffiliated.GWFS Equities, Inc., or one or more of its affiliates, may receive a fee from the investment option provider for providing certainrecordkeeping, distribution and administrative services. Representatives of GWFS Equities, Inc. are not registered investmentadvisers and cannot offer financial, legal or tax advice. Please consult with your financial planner, attorney and/or tax adviser asneeded. Great-West Retirement Services ® refers to products and services provided by Great-West Life & Annuity InsuranceCompany and its subsidiaries and affiliates. Great-West Retirement Services ® is a registered trademark of Great-West Life &Annuity Insurance Company. ©2011 Great-West Life & Annuity Insurance Company. All rights reserved. Not intended for PlanSponsors whose situs is in New York. Form# CB1136FAQ (1/2011) PT1180686