Community Behavioral Health Services - San Francisco Department ...

Information Systems OverviewOverviewCBHS Civil Service and contractors have acknowledged the need for a new billing information system that will facilitate the timely sharing of client and billinginformation. Such a system is expected to improve continuity of care, facilitate client referrals and sharing other relevant client information. In addition, thenew system should improve revenue generation and facilitate compliance while minimizing disallowances and decreasing the need for double data entry.Another significant reason to implement a new system is that governing agencies are, or will soon be, offering incentives to counties that move to anelectronic health record system and ePrescribing.Netsmart Technologies has been selected through a competitive bid process to provide and partner with CBHS to implement the Netsmart Avatar electronichealth record and integrated billing information system for San Francisco. Netsmart has also contracted with a number of other California counties and hasestablished an active California User Group that meets regularly to share implementation, enhancement and State regulatory issues.AVATAR replaces:• InSyst, also known as BIS (Billing Information System)• eCura• Clinicians GatewayDocumentation around AVATAR including user guides can be found at the following:http://www.sfdph.org/dph/comupg/oservices/mentalHlth/BHIS/avatarUserDocs.aspSF Avatar Workgroups Main PageAvatar Documentation• Avatar Adult / Older Adult Assessment User Guide• Avatar Alternate Service Entry User GuideoAvatar Alternate Service Entry Forms• Avatar ASI User Guide• Avatar CANS User Guide• Avatar CANS Initial Assessment Step-by-Step Instructions19