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webMathematica™ Wolfram - Wolfram Research

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TroubleshootingThis section describes techniques for addressing problems and errors. You should first workthrough the Initial Checks section, which will help track down any general problems. If this doesnot help, study the Specific Problems section. Further information can be obtained from the<strong>Wolfram</strong> <strong>Research</strong> support website, http://support.wolfram.com. Finally, if you have notresolved your problem and are eligible for support, you should look at the Reporting Problemssection.Initial ChecksIf you try to use a browser to connect to a webMathematica server and it does not operate inthe expected way, try the following steps.Check the ServerMake absolutely certain that your servlet container is working correctly. If you cannot connectto the demonstration examples that come with your container, then webMathematica is unlikelyto work. Furthermore, <strong>Wolfram</strong> <strong>Research</strong> will not be able to give more than minimal assistanceuntil your servlet container is working.Check the URLIf your servlet container works but webMathematica does not, make sure you are usinga correct URL. These are case sensitive, so make sure you use capital letters in the sameplaces as the documentation describes. For example, http://localhost:8080/webMathematica/Examples/Hello.jsp is the appropriate usage. Make sure that this URL is consistent with the wayyou connect to your servlet container. If you need to specify a port number for your servletcontainer, you will need to use this for webMathematica. For example, the default settings fordirect access for Tomcat is port 8080. A URL for a different servlet container might be different.The URLs in this document are all specified for Tomcat.If you do not specify the URL correctly, you may see a Not Found (404) error in your browser.

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