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© 2004 <strong>Starbucks</strong> Coffee Company. All rights reserved. Printed in the USA. This report is printed on 100% post-consumer recycled paper.
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L I V I N G O U R VA L U E S Corpor
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living our values 2 14 22 38 48 70
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Provide a great work environment an
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T H E H E L P L I N E Another vehic
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B E I N G A S T A R B U C K S P A R
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B R I N G I N G O U T T H E B E S T
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I N T E G R A T I N G O U R N E W S
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R E C O G N I T I O N • For the f
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Embrace diversity as an essential c
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D I V E R S I T Y T R A I N I N G D
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B A R T L E T T D A I R Y D E L I V
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R E C O G N I T I O N • Starbucks
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Apply the highest standards of exce
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ETHIOPIA ZIMBABWE KENYA TANZANIA YE
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Coffee Sourcing ��
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Preferred Supplier Program Progress
Page 33 and 34: Certified and Conservation Coffees
Page 35 and 36: Conservation Coffee Program Report
Page 37 and 38: P R O V I D I N G F A R M E R S A C
Page 39 and 40: G O I N G F O R W A R D Starbucks i
Page 41 and 42: Develop enthusiastically satisfi ed
Page 43 and 44: B R I N G I N G S T A R B U C K S T
Page 45 and 46: I M P R O V I N G O U R C O M M U N
Page 47 and 48: N U T R I T I O N I N F O R M A T I
Page 49 and 50: We have relayed these concerns to o
Page 51 and 52: Contribute positively to our commun
Page 53 and 54: Make Your Mark M A K E Y O U R M A
Page 55 and 56: E A R T H D A Y Celebrating Earth D
Page 57 and 58: T H E S T A R B U C K S F O U N D A
Page 59 and 60: • The Community~Word Project in N
Page 61 and 62: L O C A L A C T I O N Starbucks sup
Page 63 and 64: T A Z O A N D M E R C Y C O R P S T
Page 65 and 66: Tea and Paper Sourcing ��
Page 67 and 68: Store Design and Operations ��
Page 69 and 70: PAINTS WITH LOWER AMOUNTS OF VOLATI
Page 71 and 72: G O I N G F O R W A R D Starbucks w
Page 73 and 74: Recognize that profi tability is es
Page 75 and 76: Company Profile ��
Page 77 and 78: E X P E C T A T I O N S O F O U R S
Page 79 and 80: G O I N G F O R W A R D As a public
Page 81 and 82: A B O U T T H I S R E P O R T Starb
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