Details - Philadelphia Corporation For Aging

Microsoft Excel - Beginning ................................................................................................................................. 26Microsoft Excel - Intermediate ............................................................................................................................. 27Organization Skills for the Overwhelmed ............................................................................................................ 28Our Assumptions about Older People................................................................................................................... 29P.A.C.E. Training.................................................................................................................................................. 30Pennsylvania Property Tax-Rent Rebate Program ............................................................................................... 31Strengthening Your People Skills in the Workplace ............................................................................................ 32Survival Skills for Supervisors ............................................................................................................................. 33Working Effectively With Consumers in Difficult Situations .............................................................................. 36____________________________________________________________________________________________________________APPLICATION PROCESSTo apply to attend any program, please complete the registration information at the bottom of the page of eachprogram you wish to attend, and send them to PCA's Training Department. PCA staff should use inter-office mail,while aging network staff may either mail or fax their applications. While you may apply for a program at anytime throughout the year, it is recommended that you get your applications in before August 31, 2012. All sessionshave class size limits, and will be filled as applications are received. You will receive a confirmation if you havebeen scheduled for a program and a wait-list notification if the session is full. If someone cancels a session, the nextperson on the wait-list will be notified of the opening.In the event of inclement weather during the term, PCA determines whether training will be held in accordancewith the Philadelphia School District’s decision to close or remain open. If public and parochial schools are closed,PCA will cancel trainings for that day. Please check with KYW (1060AM), should we have inclement weather.Should you be unable to attend a session for which you have been confirmed, you have two options. If it a one day,stand alone program (not part of a series) you may substitute someone from your agency. Please call 215-765-9000,x 5065 and leave the following information:Title of training program, the person scheduled to attend and the person who will be taking their place.If you cannot attend a confirmed session, and have no substitute, please call 215-765-9000, x 5065 and leave a yourname and the name of the session that you must cancel. Please call as soon as you know you cannot attend. Manysessions have wait lists, and we can substitute another person if we have enough notice.Contact Information:Tom Shea – Manager of Training & Staff Development 215-765-9000 ext. 5065Philadelphia Corporation for Aging215-765-9066 Fax642 N. Broad Street tshea@pcaphl.orgPhiladelphia, PA 191303