- Page 1: Council ofEuropeanEnergyRegulatorsT
- Page 8: INDEXINTRODUCTIONVCHAPTER 1Continui
- Page 12 and 13: CONTINUITY OF SUPPLY1.1 What is Con
- Page 14 and 15: countries compared with 6 in the Fi
- Page 16 and 17: 1.5 Assumptions for benchmarking of
- Page 18 and 19: 1.6 Background Information on Conti
- Page 20 and 21: ADDITIONAL INFORMATION 1.2 - DATA O
- Page 22 and 23: 1.6.2 Rules for recording long inte
- Page 24 and 25: cause, however, Ofgem has defined a
- Page 26 and 27: ·In France short interruptions occ
- Page 28 and 29: 1.7 AnalysisThe number of countries
- Page 33 and 34: the planned duration and interrupti
- Page 35 and 36: 1.7.9 AIT (Transmission)Transmissio
- Page 38: CHAPTER 2 - The Use of Standards an
- Page 41 and 42: ·ensuring good continuity levels t
- Page 43 and 44: Comparison of data across countries
- Page 45 and 46: esearch is the most difficult to ca
- Page 47 and 48: As for transmission systems, system
- Page 49 and 50: TABLE 2.6TYPE OF INCENTIVE/PENALTY
- Page 51 and 52: TABLE 2.7INDICATORS USED FOR INCENT
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tor calculates a benchmark for comp
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·work and a pure radial network. I
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····by companies - senior manag
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FIG 2.3 IMPROVEMENT EFFECTS OF THE
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2.3.6 Findings II: Continuity stand
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Both types of single-customer stand
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As shown in Tables 2.11 and 2.12, i
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In France, the customer claims for
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·In Portugal, for each client conn
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2.5 Conclusions: recommendations fo
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CHAPTER 3 - Standards in Commercial
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ny responds. These transactions cou
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3.2.2 Data AvailabilityThe analysis
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3.2.4 AnalysisThe evaluation of sta
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3.2.5 Kinds of Standards of Commerc
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Quest.2.1.17Supp.0Recomm.✰✰✰
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3.3.2 Restoration of supplyQuest.2.
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Quest.2.1.12Supp.0Recomm.✰✰✰D
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TABLE 3.24 RESPONSE TO CUSTOMER'S W
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TABLE 3.28 WAITING TIME IN CUSTOMER
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data supplied by the distributor an
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3.4. Standards and actual levels of
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2. Level of unbundling: The situati
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Thus it is recommended to handle th
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VOLTAGE QUALITY MONITORING SYSTEMS,
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Even if these monitoring systems ar
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ADDITIONAL INFORMATION 4.1 - INDIVI
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In greater detail:· in France, for
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COMPARISON BETWEEN EN 50160 AND THE
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·tomer will have to pay for them,
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VQ#2: Customers requiring a verific
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PARTICIPANTS OF THE CEER QUALITY OF
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(CONTINUE) SECTION 1 - FORCE MAJEUR
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1. natural disaster following earth
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Section 3 - Tables on continuity in
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TABLE 3.7 - SHORT INTERRUPTIONSNumb
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Section 4 - Voltage level analysisT
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Section 5 - Density analysisRegulat
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REGRESSION ANALYSIS OF THE DURATION
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France distributes the most energy
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ANNEX TO CHAPTER 3.Annex 3AAs menti
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When evaluating service quality, it
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(CONTINUE)Country Standard Expected
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ANNEX 3B135Third <
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(CONTINUE) TABLE 3.2INDICATORS1.1.2
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TABLE 3.3.CINDICATORS2.1.25. Respon
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TABLE 3.3.DINDICATORS2.1.25. Respon
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Italy Latvia Lithuania Norway Polan
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TABLE 3.8 EXECUTION OF SIMPLE WORKS
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TABLE 3.12 AVERAGE RESPONSE TIME FO
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TABLE 3.16 AVERAGE TIME TO RESTORE
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TABLE 3.20 NOTICE OF SUPPLY INTERRU
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TABLE 3.25 APPOINTMENTS SCHEDULING
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TABLE 3.30 AVERAGE WAITING TIME IN
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TABLE 3.35 NUMBER OF METER READINGS
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TABLE 3.41 NUMBER OF VISITS PER 100
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TABLE 3.47 PERCENTAGE OF ESTIMATED
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TABLE 1: FRANCE: Rates of harmonic
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TABLE 4: NORWAY: Rates of individua
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Graphic design and Printed bye-Prin