BENEDICTA APPIAH.pdf - Ashesi Institutional Repository - Ashesi ...

It is therefore essential to note that it is the knowledge, skills and efficiencygained that will make the individual employees more effective. The datarevealed that training results in improvement ofSkillsKnowledgeEfficiencyPerformanceIt is interesting to note that De Cenzo and Robbins (1996), stated that“training is basically a learning experience, which seeks a relativelypermanent change in an individual's skills, knowledge, attitudes or socialbehavior.” The elements they highlighted seems to be similar to the aspectsof the employee the training program provided by the firm seems to havetackled.The difficulty has always been the basis for evaluating the impact ofemployee training on the performance of the firm. The initial approach wasto use the productivity approach by evaluating the contribution of each unitof labor to the company’s profit. If each unit of labor was contributing moreto profit over time then one could conclude that labor was more efficient andcould thus connect it to training.However, the non-availability ofinformation on labor makes this approach difficult to utilize. Thus the newapproach to be adopted though not the most efficient but the most expedientbased on available information would be to analyze the growth of profit.40