Employee Handbook - Baptist Memorial Online

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I. IntroductionThe Tradition Lives OnFor nearly a century, Baptist Memorial Health Care’s physiciansand employees have been outstanding leaders in medicine, notonly in the Mid-South, but nationally and internationally, as well.Today, as the largest private health care provider in the Mid-South,Baptist consists of an integrated network of hospitals and multiplespecialized facilities spanning the entire Mid-South region. Baptistis proud to be the leading provider of quality health care service ina comprehensive, integrated medical system.Rich in heritage, Baptist Memorial Hospital was chartered in 1912as a result of the desire and vision of a group of dedicated SouthernBaptist leaders from the conventions in Tennessee, Mississippi,and Arkansas. Their goal was to provide quality health care to thesick and injured in Memphis, North Mississippi, and Arkansas.Based on the three-fold ministry of Christ, the mission has alwaysbeen to heal, teach, and preach by providing spiritual counseling,medical education, and high-quality health care services.A quartet of strong leaders has led us forward as a health caresystem, always keeping pace with the rapid changes in healthcare. From the inspirational leadership of Mississippi planter andhospital trustee A. E. “Epsie” Jennings to the strong and highlycelebrated direction of Dr. Frank S. Groner, Baptist grew from asingle hospital with 150 operational beds into a health systemwith several facilities and more than 2,000 beds. From 1980 until1994, Joseph Powell established the Baptist Memorial HealthCare system and transformed the organization into one of thecountry’s largest integrated health care networks, with a strongnetwork of regional hospitals serving communities throughoutthe Mid-South.Today, we thrive under the leadership of Stephen Reynolds. Mr.Reynolds provides innovative leadership in an evolving healthcare industry, while continually promoting the Christian philosophyupon which we were founded. At a time when many healthcare organizations are struggling to remain viable, Baptist continuesto be a nationally recognized leader in the delivery ofquality patient care and clinical/technological advancements.7
A Commitment to Excellence - Service FirstBaptist has a genuine commitment to customer service that is integratedinto all aspects of our employees’ work life. Service Firstexemplifies our philosophy, rich in tradition, emphasizing the importanceof interpersonal and technical excellence. By exceedingthe needs of all our customers, employees, patients, andphysicians, Baptist distinguishes itself from all other health careorganizations.Employees are reminded that Service First is not a program but away of life at Baptist.Employee HandbookThis Employee Handbook is designed as a reference guide toeasily access some of the policies, procedures, benefits, andother information relevant to employment at Baptist. The policiesand procedures highlighted in this Employee Handbook arenot exclusive, but are meant to serve as a guideline because it isimpossible to cover or anticipate all situations that might arise.This Employee Handbook supersedes all other employee handbooks.This Employee Handbook is only one of the many channels ofcommunication Baptist strives to maintain to create a meaningfuland productive work environment. Baptist’s intranet site containsa more detailed explanation of many Baptist policies and proceduresset forth in this Employee Handbook. The intranet site alsocontains additional policies and procedures. It is the responsibilityof all employees to read the contents of this Employee Handbookcarefully and check the intranet site for the most currentversion of Baptist’s policies and procedures. If at any time employeesdo not have access to Baptist’s intranet site, they shouldcontact their supervisors/managers or the human resources departmentfor guidance.This Employee Handbook and the policies and procedures onBaptist’s intranet site are not intended to and do not create acontract of employment, nor do they create a contractual obligation,promise, or other legal right regarding employment or anyother benefit of employment or terms for separation from employment.All of Baptist’s policies and procedures and benefits,whether published in this handbook, on the intranet or unpub-8
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Page 3 and 4: V. BenefitsPersonal Time Off (PTO)
Page 6: Dear Employee:Welcome to the Baptis
Page 11 and 12: II. General Provisions of Employmen
Page 13 and 14: Again, while it is not possible to
Page 15 and 16: Candidates are referred by the appr
Page 17 and 18: licensure and/or registration statu
Page 19 and 20: PRN Employees: PRN employees are em
Page 21 and 22: Because employees may be subject to
Page 23 and 24: III. Center for Education and Organ
Page 25 and 26: OvertimeBecause of the around-the-c
Page 27 and 28: Performance EvaluationManagement is
Page 29 and 30: Termination: At the time of termina
Page 31 and 32: Service AwardsIn recognition of ser
Page 33 and 34: Cancer InsuranceEmployees and their
Page 35 and 36: on the carrier’s plan provisions.
Page 37 and 38: employment, that are inconsistent w
Page 39 and 40: Tennessee Maternity Leave ActUnder
Page 41 and 42: Educational LeaveEmployees who want
Page 43 and 44: Electronic CommunicationsInternet a
Page 45 and 46: References and Employee Information
Page 47 and 48: Appearance StandardsEmployees are e
Page 49 and 50: Attendance StandardsAll Baptist emp
Page 51 and 52: No Call/No ShowEmployees who fail t
Page 53 and 54: In cases where a potential violatio
Page 55 and 56: Reporting Alleged ComplaintsBaptist
Page 57 and 58:
In addition to the above policy reg
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ACKNOWLEDGEMENT OF RECEIPT OF HANDB
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