minimum standards to obtain the fiata diploma in international freight ...

14. 12 hrs INFORMATION & COMMUNICATION TECHNOLOGIES (ICT) IN FORWARDINGLearning objectivesThe applicant should be able to appreciate the fundamental essentials in the usage of technologies attributed in the applicationof computer and communication. Such technologies that are applicable in Forwarding, either in form of applications orstandards, are focussed on data collection, exchanging and manipulation. The applicant must also appreciate the extent of thee-business and e-commerce in the world of the Internet and the world wide web (www).In addition, fundamental understanding of security and electronic signatures used in e-commerce should also be appreciated.14.1 1 hr BASIC UNDERSTANDING OF COMPUTER ANDITS ENVIRONMENT14.2 1 hr ROLE OF INFORMATION TECHNOLOGIES INFORWARDING• Understanding of Hardware and Software• CPU, RAM, Storage Device, Drives, BIOS• Different types of Operating systems (UNIX, DOS, Windows)• Basic principles of information processing in business environment• Online, Offline, Batch processing• Understanding the task of computing personnel• Ethics of usage• Role of the users and System Administrators• Software aspects• Hardware Platform specifically : "off-the-shelf" versus "custommade". Limitation of software• Role of Office Automation• User Knowledge of Word Processing, Spreadsheet, e-mail,presentation, images)• Computerised Control System• Documentation systems (Customs declaration, AWB, B/Lading)• Warehousing and Logistics Support systems• Awareness of the convergence of computing & communicationtechnologies• Impact of Information & Communication Technologies in the world offorwarding14.3 1 hrDATA STORAGE & MANAGEMENT ANDDATABASES • Overview of Data, Data Storage and Data Management• Overview of Database Systems• Relational Database Systems and RDBMS• File Organisation, Storage Systems• Database Backup and Recovery "on site" and "off site"• Database Security and Authorisation• Data Warehouse and Data Mining51