2008 - 2009 Annual Report - Zoos South Australia

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CONTENTSYear In ReviewPresident and CEO’s ReportConservation ProgramsAssets and InfrastructureConservation EducationStaff NumbersStaff numbers have continued to grow in all areas, with staffingnumbers close to 200 in total. The breakdown of contracts is:Industrial RelationsStaff and management have worked together to develop anddeliver a revised pay structure that better reflects businessThe AnimalsLiving collectionsThreatened SpeciesOperationsCommunications and PartnershipsVisitor ExperiencesHuman ResourcesHuman ResourcesIndustrial RelationsOccupational Health and SafetyFinancial ReportFinals250200150100500200720082009Casuals Part Time Full Time Totalneeds and seeks to recognise and reward the efforts andachievements of our workers. The Collective Agreementcommenced in 2009 and will run for three years. Significantchanges include the addition of extra increments and anincrease in family friendly benefits and flexible workingoptions. The inclusion of more staff within the CollectiveAgreement will ensure that staff have access to benefits suchas income protection.The breakdown of staff in relation to the discipline for whichthey are employed remains constant:Life SciencesVisitor & RetailAdmin & Human ResourcesEducationMarketingDirectorsZoos SA will undertake a significant recruitment drive forVisitor Experience, retail and associated staff in 2009 to workwithin the new Entrance Gateway Complex.Industrial relations / Occupational Health and Safety - 1 of 2
CONTENTSYear In ReviewPresident and CEO’s ReportConservation ProgramsAssets and InfrastructureConservation EducationThe AnimalsLiving collectionsThreatened SpeciesOperationsCommunications and PartnershipsVisitor ExperiencesHuman ResourcesHuman ResourcesIndustrial RelationsOccupational Health and SafetyFinancial ReportFinalsOccupational Health and Safety2008/09 saw a continued improvement in the safety cultureat both Adelaide and Monarto Zoos, with an increasedfocus on safety, and a number of safety improvementsimplemented. The ZooSafe committees have been reestablishedwith new Health and Safety Representativeselected and trained.The Zoos have experienced a considerable amount ofconstruction at both sites. All external contractors working onthe PEOPLE Project and the Monarto projects have receiveda Zoo Specific Induction. The scale of construction has beenunprecedented yet, despite the increase of risk associatedwith these projects, there have been no lost time injuriesassociated with these projects.The following statistics show an improvement in the lost timeinjury frequency rate at both locations which is encouraging,in particular with an increase in the number of visitors andthe hours worked. The increase in the number of visitorincidents is in some part due to improved reporting ofincidents which is an expected result of an increased focuson safety.Employee Injury StatisticsLTIHoursWorkedHoursLostMTI FAI NH LTIFR LostHoursAdelaide Zoo 3 203,824.95 3,114.55 10 34 10 14.72 2087Monarto Zoo 2 77,123.79 825.11 3 31 35 25.93 825CumulativeTotal5 280,948.74 3,939.66 13 65 45 17.79 2912Visitor Incident StatisticsIncidents No. of Visitors Visitor IncidentFrequency Rate(VIFR)Adelaide Zoo 51 360462 141.49 0.014Monarto Zoo 47 111844 420.23 0.042Zoos SA 98 472306 207.49 0.020Glossary of TermsVisitor IncidentFrequencyPublic Incident: An incident that involved a member of thepublic either individually or as a group, this may or may nothave led to an actual injury.LTIFR: Lost Time Injury Frequency Rate = No. of Lost TimeInjuries / Number of Hours Worked x 1,000,000VIFR: Visitor Incident Frequency Rate = No. of Visitorsinvolved in incident / No. of Visitors x 1,000,000. This measureis a calculation developed to provide some quantifiablemeasure of how well we look after the safety of our visitors.Industrial relations / Occupational Health and Safety - 1 of 2
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2008 - 2009 Annual Report - Zoos South Australia

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