2008 - 2009 Annual Report - Zoos South Australia

CONTENTSYear In ReviewPresident and CEO’s ReportConservation ProgramsAssets and InfrastructureConservation EducationThe AnimalsLiving collectionsThreatened SpeciesOperationsCommunications and PartnershipsVisitor ExperiencesHuman ResourcesHuman ResourcesIndustrial RelationsOccupational Health and SafetyFinancial ReportFinalsAlmost 2/3 of the staff employed are working directly withthe animals and facilities, some 108 out of 174 staff. Thesecond largest group of staff, numbering 31, is directlyresponsible for servicing our visitors through gates and retailoutlets. The breakdown of this staffing for 2007/2008 is;Staff recognition is a key aspect to any business. Zoos SAhave recently presented staff with their 20 and 30 yearsservice awards and have introduced a 10 years service award.These were presented by Heather Caddick (President) andChris West (CEO) at a formal award ceremony that was partof our 130 th celebrations.The review of all OH&S policies and procedures hascommenced and links with other ARAZPA members arebeing developed. The revised documentation has become the“ZOOSAFE Occupational Health and Safety System” with thegoal of ensuring that Zoos SA is a “Safe Place to Live, Learn,Work and Play”.Workers Compensation and Visitor IncidentsEmployee Injury StatisticsLTI Hours Worked Hours Lost MTI FAI NH LTIFR LTI (%)Adelaide Zoo 7 146822 1750 9 38 12 47.68 1.192Monarto Zoo 4 82587 77 3 36 17 48.43 0.093Cumulative total 11 229409 1827 12 74 29 47.95 0.796The ratios between Lost Time Injuries (LTI) and those requiringmedical treatment (MTI) or first aid (FAI) suggest that thereporting of incidents is good with employees reportingboth first aid incidents and near hits (NH) to assist in riskmanagement strategies and preventative measures. Thetwo zoos have a similar performance in regard to safety, inparticular the lost time injury frequency rates are very closehence the Lost Time Injury frequency rates (LTIFR).Visitor Incident StatisticsIncidents No. of Visitors VIFR (%)Adelaide Zoo 32 358723 89.21 0.009Monarto Zoo 26 107602 241.63 0.024Zoos SA 58 466325 165.42 0.012The visitor incident frequency rate is a calculation developedto provide some measure of how well we look after the safetyof our visitors, the people that come to “Play” at Zoos SA.These figures show a low percentage injury risk.Zoos SA value all our staff as our most important resource,regardless of age, gender, race, disability, sexual orientationor beliefs, encourage communication and involvement atall levels and by ensuring development through appraisaland training in line with our business objectives and theindividual’s needs.