Jonathan Bundt MN-1 DMAT, MHP

More documents

Recommendations

Info

• Non-verbal stylescan increase ordecrease conflict• Reminder of howwe communicate• Body language
• Don’t react- Be a nonemotional observer• Slow down the processand refocus• Use pauses instead ofresponding immediately.• Slow the pace of theconversation to reduceemotions (Could you slowdown a little?").
Page 1 and 2: Jonathan BundtMN-1 DMAT, MHP
Page 3: Personalities will clash, badtemper
Page 6 and 7: • Leader as a mediator• Role of
Page 8 and 9: • Be in control• Be right• No
Page 10 and 11: • Aggressor: persistentto bullyin
Page 12 and 13: • Being rational, goal directed,
Page 14 and 15: • Ability to understand• Be in
Page 16: • Tone speaks louder than words a
Page 21 and 22: • Treat as a real person and ackn
Page 23 and 24: • It is important to note that pe
Page 25 and 26: • Call it scuttle, watercooler ta
Page 27 and 28: • Leaders must get involved as ea
Page 29 and 30: • Ignoring• “We always do it
Page 31 and 32: • Doesn’t exist; leadsto confli
Page 33 and 34: • Glass Balls: lead, train, maint
Page 35: 5100 Eden Ave Ste 319, Minneapolis,

Jonathan Bundt MN-1 DMAT, MHP

Create successful ePaper yourself

Delete template?

Save as template?