Jonathan Bundt MN-1 DMAT, MHP

More documents

Recommendations

Info

• Principled negotiation is a problem-solving-basedapproach that advocates four fundamental principlesto negotiation: 1) separating the people from theproblem; 2) focusing on interests, not positions; 3)inventing options for mutual gain; and 4) insisting onobjective criteria. Unlike positional bargaining,principled negotiation gives ownership of theoutcome of the negotiation to all the stakeholders.This approach to negotiation speaks to content- andsubstantive-focused high conflict situationsFisher, Ury, & Patton (2001).
• It is important to note that people don't alwayssay what they mean, so it is important toattempt to listen for the meaning behind thewords in order to reveal the needs of the person• Security needs (physical/emotional)• Recognition needs (person's view is understoodand acknowledged)• Control needs (ownership in the process, havingsome say in the matter)• Dignity needs (saving face)• Accomplishment needs (achieving something)
Page 1 and 2: Jonathan BundtMN-1 DMAT, MHP
Page 3: Personalities will clash, badtemper
Page 6 and 7: • Leader as a mediator• Role of
Page 8 and 9: • Be in control• Be right• No
Page 10 and 11: • Aggressor: persistentto bullyin
Page 12 and 13: • Being rational, goal directed,
Page 14 and 15: • Ability to understand• Be in
Page 16: • Tone speaks louder than words a
Page 19 and 20: • Don’t react- Be a nonemotiona
Page 21: • Treat as a real person and ackn
Page 25 and 26: • Call it scuttle, watercooler ta
Page 27 and 28: • Leaders must get involved as ea
Page 29 and 30: • Ignoring• “We always do it
Page 31 and 32: • Doesn’t exist; leadsto confli
Page 33 and 34: • Glass Balls: lead, train, maint
Page 35: 5100 Eden Ave Ste 319, Minneapolis,

Jonathan Bundt MN-1 DMAT, MHP

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?