Annual Report - RAA

FFC Services / Floats & Fuel Cells4010 Pilot Drive, Suite 103Memphis, TN 38118(901) 842-7132Fax: (901) 842-7135Website: www.ffcfuelcells.comRAA Representative: Charles LanzaEmail: clanza@ffcfuelcells.comFFC Services / Floats & Fuel Cells provides aviation support services thatinclude fuel leak detection and repair, fuel quantity calibration, fuelmigration detection, removal and replacement of fuel system components,sheet metal repairs, line maintenance support, aircraft wash and wax /corrosion prevention programs, and fuel bladder repair. FFC Services hasfuel system crews located strategically throughout the United States andoperates a 24 x 7 Maintenance Operations Control Center for customerinterface and customer support.FirstLab1364 Welsh Road, Suite C-2North Wales, PA 19454(215) 540-1651 ext 206Fax: (215) 641-4959Website: www.firstlab.comRAA Representative: Jennifer BlowarsEmail: JBlowars@FirstLab.comFirstLab has been providing Drug & Alcohol Testing services for 18 years.We have provided services to the RAA since 1992. We offer web-enabledprogram management tools and regulatory assistance from 2 highlyrespected experts, Dennis Bennett and Donna Smith, both formerly withthe USDOT.Flightline404 Line Creek DriveSuite 4Peachtree City, GA 30269(770) 487-3482Fax: (770) 487-8934Website: www.flightline.comRAA Representative: James FaberEmail: jimfaber@flightline.comFlightline has been providing bidding solutions for airlines since 1990. Oursoftware products include applications for crew bidding, paring swaps,electronic flight logs and year-end expense we currently serve a customerbase of over 21,000 crew members. FLiCA our automated Internet-basedcrew bid solution is the most recent addition to our product base/ FLiCAbrings all phases of the monthly bid process to the Internet. Flightlinebacks all its products with a professional staff available for customerservice and technical support. We provide customized bidding softwareand software tools, and specialized Internet services – all tailored to meetthe needs of airlines and crew members.Flugwerkzeuge Aviation Software GmbHDoeblergasse 4/5Vienna, 01070Austria(431) 522-6146Fax: (431) 5225246Website: www.fwz.aeroRAA Representative: Christoph PrinzEmail: eva.schuchanegg@fwz.aeroFlugwerkzeuge Aviation Software gmbh (f:wz) is an Austrian companywith its main business location in Vienna. f:wz was established in 1985. Itstwo founding partners, both senior airline pilots, set the company’s goalto develop and deliver world class flight planning software for supportingapplications to airlines and related business enterprises. The result: asoftware product now in its second generation form: modular flightplanning system – mfs:2.f:wz focuses on one goal: helping national andinternational airlines as well as the general aviation market, to significantlyreduce costs by providing them access to innovative, cost optimizing flightplanning solutions.Frank Crystal & Co., Inc32 Old SlipNew York, NY 10005(800) 221-5830Fax: (212) 809-4043Website: www.frankcrystal.comRAA Representative: Kevin Life, Lou TimpanaroEmail: lifeke@fcrystal.comFrank Crystal & Co. offers a distinct alternative in insurance brokerage: theclient centric approach of a boutique with the resources of and specializedexpertise of a larger firm. Committed to providing clients with the highestlevel of service, Frank Crystal & Co. designs and implements innovativeand comprehensive insurance solutions.Infospectrum11555 Sorrento Valley Road #202San Diego, CA 92119(858) 436-2599Website: www.infotraksolutions.comRAA Representative: Jessica TreadwellEmail: jessica.treadwell@info-spectrum.comInfospectrum has been providing systems and enabling best practices inthe aviation, defense, and other asset-intensive industries. Our infoTRAKsuite combines proven advanced technology with the support for theunique challenges of commercial and Government aviation maintenance,repair, & overhaul (MRO). infoTRAK addresses the needs of: Operators and3rd party MROs.RAA 2008 Annual Report 125Associate Member Directory