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COLT Telecom Group plc - Banco Best

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General<br />

RECENT DEVELOPMENTS<br />

Our strategic objective is to establish our company as the preferred telecommunications services supplier<br />

to high volume telecommunications end users and telecommunications carriers through the development of<br />

fibre optic networks. Our geographic focus is the metropolitan markets in Europe, emphasising financial and<br />

business centres.<br />

The principal elements of our business strategy include the following:<br />

• focusing on metropolitan markets in Europe to take advantage of the considerable opportunities<br />

resulting from the size and growth potential of the European telecommunications market coupled<br />

with continued telecommunications liberalisation;<br />

• focusing on large financial, media, corporate and government end-users and telecommunications<br />

carriers and providing high quality, reliable telecommunications services and superior customer<br />

service;<br />

• delivering the highest quality, reliable telecommunications products and superior customer service as<br />

a single source provider of voice, data and video services;<br />

• entering markets early where opportunities exist in order to establish competitive advantages over<br />

other potential suppliers and<br />

• creating local companies staffed with local employees to establish a strong local presence.<br />

In response to increasing customer demand and in anticipation of the significant bandwidth and end-toend<br />

connectivity requirements of current and future enhanced products and services, we are expanding our<br />

infrastructure to include national and international facilities linking our local city networks. Our 5,400 route<br />

km inter-city network in northern Europe, which is currently under construction, is planned to be in operation<br />

during the second half of 2000. We have decided to expand our inter-city network infrastructure and expect to<br />

commence the development of the southern European section during the first half of 2000. The southern<br />

section of the network will interconnect several of our local networks in France, Germany, Switzerland and<br />

Italy and will be fully integrated with the northern European network. The southern section of the inter-city<br />

network is expected to be operational by late 2000. In addition to the southern European network<br />

development, we plan to construct network facilities in the UK between London, Birmingham, Manchester<br />

and Leeds. The UK network is expected to be operational by late 2000. We are exploring the possibility of<br />

acquiring additional transatlantic capacity.<br />

We also intend to launch Digital Subscriber Line (DSL) based services. DSL encompasses a range of<br />

higher speed access techniques. The technology enables the local copper loop to be enhanced into a high speed<br />

digital connection for carrying data. Our initial focus for the deployment of DSL services will be in the<br />

German, Dutch, French and UK markets. Using DSL will allow us to extend the range of services we can<br />

offer to our large corporate customers as well as expanding our addressable market for services to smaller and<br />

medium sized companies. We expect to launch our first DSL services by the end of 2000. Full deployment of<br />

DSL is subject to regulatory developments.<br />

We currently offer a range of internet services across Europe and will shortly have four web hosting<br />

facilities operational in Amsterdam, Frankfurt, London and Paris. During the second quarter of 2000, we plan<br />

to launch service in Madrid and Milan. We also plan to add a further four to six new hosting facilities,<br />

including facilities in Zurich, Vienna and Stockholm, during the second half of 2000 with further expansion in<br />

2001.<br />

We also intend to make significant additional investment in internet-related services. This investment<br />

could include expanding our internet hosting and housing facilities, developing intranet services providing<br />

connectivity for corporations on a local, national and international scale and establishing internet points of<br />

presence (POPs). We believe that there may be opportunities for acquisitions which could increase the speed<br />

of our growth in this area.<br />

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