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<strong>Mission</strong> <strong>Statement</strong>: <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> <strong>exists</strong> <strong>to</strong> benefit<br />

and refresh everyone who is <strong>to</strong>uched by our business<br />

<strong>Coca</strong>-<strong>Cola</strong> is the most<br />

recognised trademark in<br />

the world, with 94% global<br />

recognition. It is also<br />

commonly thought that<br />

it is the second most<br />

widely unders<strong>to</strong>od word<br />

in the world, after ‘OK’.<br />

Think Local, Act Local<br />

<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> offers a<br />

broad range of soft drink brands,<br />

including carbonated soft drinks,<br />

juices, waters and sports drinks,<br />

<strong>to</strong> suit tastes across the globe for<br />

all generations.<br />

<strong>The</strong> strength of this global success<br />

lies in the relevant local connections that <strong>Coca</strong>-<strong>Cola</strong> builds with<br />

its consumers every day. This is the thinking behind the strategy –<br />

Think Local, Act Local. Although <strong>Coca</strong>-<strong>Cola</strong> is a global product<br />

with a universal appeal, the <strong>Company</strong> actually operates in local<br />

environments around the world, with each country having its own<br />

unique needs and requirements.<br />

<strong>The</strong> World’s Favourite Soft Drink<br />

•<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> is the world's largest<br />

beverage company and is the leading producer<br />

and marketer of soft drinks.<br />

•Along with <strong>Coca</strong>-<strong>Cola</strong>, the <strong>Company</strong> markets<br />

four of the world's <strong>to</strong>p five soft drink brands,<br />

including diet Coke, Fanta, and Sprite.<br />

•In 1923, the then Chairman, Robert Woodruff,<br />

said “<strong>Coca</strong>-<strong>Cola</strong> should always be within arm’s<br />

reach of desire.” Worldwide, <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong><br />

<strong>Company</strong> is still committed <strong>to</strong> fulfilling this challenge.<br />

Through the world's largest distribution system, consumers<br />

in over 200 countries enjoy the <strong>Company</strong>'s products<br />

at a rate of more than 1 billion servings each day.


• After<br />

<strong>Coca</strong>-<strong>Cola</strong> was first invented on May 8th 1886 by<br />

Dr John Stith Pember<strong>to</strong>n in Atlanta, Georgia, U.S.A.<br />

Thinking that the two Cs would look good in<br />

advertising, Dr Pember<strong>to</strong>n's partner and book<br />

keeper, Frank M. Robinson, suggested the<br />

name and penned the now famous trademark<br />

<strong>Coca</strong>-<strong>Cola</strong> in his flowing script known as<br />

‘Spencerian script ’.<br />

<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />

Pember<strong>to</strong>n’s death in 1888, his<br />

rights were purchased by Asa G. Candler<br />

who by 1891 had sole ownership of the<br />

formula for the sum of $2,300.<br />

In 1892, <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> was formed.<br />

• In 1899, Benjamin F. Thomas and<br />

Joseph B. Whitehead secured with<br />

Asa Candler the exclusive rights <strong>to</strong><br />

•<br />

bottle and sell <strong>Coca</strong>-<strong>Cola</strong> in the U.S.<br />

In 1919 the Candler family sold<br />

<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> <strong>to</strong> Atlanta<br />

banker Ernest Woodruff and a group<br />

of business men for $25 million.<br />

Early Sales<br />

• <strong>Coca</strong>-<strong>Cola</strong> was first sold at a soda fountain<br />

in Jacobs' Pharmacy in Atlanta for 5 cents<br />

•<br />

a glass.<br />

During the first year, sales of <strong>Coca</strong>-<strong>Cola</strong><br />

averaged nine drinks a day, adding up<br />

<strong>to</strong> <strong>to</strong>tal sales for that year of $50.


<strong>Coca</strong>-<strong>Cola</strong> was first enjoyed in Great Britain over 100 years ago<br />

and is the number one carbonated soft drink in the country<br />

• <strong>Coca</strong>-<strong>Cola</strong> first came <strong>to</strong><br />

Great Britain in 1900, when<br />

Charles Candler, son of the<br />

<strong>Company</strong>’s founder, Asa<br />

Candler, brought a jug of<br />

<strong>Coca</strong>-<strong>Cola</strong> syrup <strong>to</strong><br />

•<br />

England on a holiday visit.<br />

It was first sold regularly<br />

in Great Britain through<br />

soda fountain outlets,<br />

which included Selfridges<br />

and <strong>The</strong> London Coliseum,<br />

in the early 1920s.<br />

Acquisitions<br />

In 1999 <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />

purchased the soft drinks brands of<br />

Cadbury Schweppes plc in various<br />

countries including Great Britain which<br />

resulted in the<br />

extension of our<br />

existing product<br />

range diet Coke,<br />

Cherry Coke, Fanta,<br />

Sprite, Lilt and<br />

Five Alive <strong>to</strong> include<br />

the Schweppes<br />

range, Dr Pepper,<br />

Oasis, Kia-Ora and<br />

Malvern water.<br />

Manufacturing<br />

• <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />

began bottling in Great<br />

Britain in a small plant<br />

in Brigh<strong>to</strong>n in 1932 and<br />

by 1939 there were seven<br />

bottling plants across<br />

the country.<br />

• In 1961 <strong>Coca</strong>-<strong>Cola</strong> was first<br />

marketed in cans, filled by<br />

local contract canners.<br />

<strong>The</strong>n in 1976, the first <strong>Company</strong> canning plant was<br />

•opened in Mil<strong>to</strong>n Keynes.<br />

At that time, the plant was at the forefront of<br />

technology, capable of filling 1,500 cans per<br />

minute. Today, our bottler has seven cans lines<br />

which, if all running at the same time, would<br />

produce over 11,000 cans a minute.<br />

<strong>Coca</strong>-<strong>Cola</strong> has been advertising at Piccadilly Circus<br />

since 1954, with the most recent innovation <strong>to</strong> the<br />

present site taking place in 1998, when state-ofthe-art<br />

technology was introduced. In Dec 2002,<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain announced the intention<br />

<strong>to</strong> more than double the size of the sign.


“We need a <strong>Coca</strong>-<strong>Cola</strong> bottle which a person will<br />

recognise even if he feels it in the dark”<br />

• <strong>The</strong> bottler, Benjamin F. Thomas, recognised the requirement for a completely<br />

unique and easily recognisable bottle for <strong>Coca</strong>-<strong>Cola</strong> and in 1915 wrote a short brief<br />

which landed in the hands of Alexander Samuelsson, a Swedish innova<strong>to</strong>r whose<br />

passion was working with glass.<br />

• Samuelsson’s search for inspiration found him<br />

poring through the pages of the Encyclopaedia<br />

Britannica where the image of a cocoa bean set<br />

him thinking. His work resulted in the unique<br />

design of the Original <strong>Coca</strong>-<strong>Cola</strong> Glass bottle<br />

which was given a patent in 1915, went in<strong>to</strong><br />

production the following year and consequently<br />

became one of the most iconic pieces of<br />

packaging design of the 20th Century.<br />

<strong>The</strong> Original <strong>Coca</strong>-<strong>Cola</strong> Glass<br />

bottle has also attracted the<br />

attention of some of the world’s<br />

most influential icons including<br />

U.S. Presidents, Eisenhower<br />

and Kennedy; rock ‘n’ roll<br />

icons, <strong>The</strong> Beatles and Elvis<br />

Presley; plus cutting-edge<br />

style gurus Terry O’Neil<br />

and Terence Conran.<br />

In 2002, a unique<br />

lifestyle collection was<br />

designed with some of Great Britain’s<br />

most influential young artists/designers<br />

who each used the Original <strong>Coca</strong>-<strong>Cola</strong><br />

Glass bottle as the inspiration behind<br />

their one-off pieces. <strong>The</strong>se included a<br />

set of glasses, a sumptuous red velvet<br />

sofa, a limited edition remix record<br />

and a silver corset.<br />

Inspirational icon<br />

<strong>The</strong> Original <strong>Coca</strong>-<strong>Cola</strong> Glass<br />

bottle has been an inspiration<br />

<strong>to</strong> many people: pop artist Andy<br />

Warhol, whose background lay<br />

in advertising, was taken with<br />

the powerful image of the bottle.<br />

He initially hand drew it and<br />

then screen printed repetitive<br />

images on large canvasses <strong>to</strong><br />

dramatic effect.


We offer a wide range of soft drinks <strong>to</strong> suit all tastes <strong>to</strong><br />

ensure that our brands remain the first refreshment choice<br />

for every generation<br />

<strong>Coca</strong>-<strong>Cola</strong><br />

•<strong>Coca</strong>-<strong>Cola</strong> is the world’s best known brand<br />

and the number one soft drink in Great Britain. [1]<br />

•<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> brand will always be our number<br />

one focus but product innovation plays a vital role<br />

in our business and our future.<br />

Cherry Coke<br />

Diet Coke<br />

Diet Coke – was first introduced<br />

in Great Britain in 1983 with<br />

caffeine free diet Coke being<br />

introduced in 1988. Diet Coke<br />

is the most popular diet soft drink<br />

in the world and is the number<br />

two soft drink in Great Britain,<br />

after <strong>Coca</strong>-<strong>Cola</strong>. [1]<br />

Cherry Coke – was<br />

launched in 1986 for those<br />

with a “do something<br />

different” attitude <strong>to</strong> life!<br />

Vanilla Coke<br />

Vanilla Coke and Vanilla diet Coke<br />

launched in Britain in April 2003. This<br />

new addition <strong>to</strong> the <strong>Coca</strong>-<strong>Cola</strong> brand<br />

offers the much loved taste of <strong>Coca</strong>-<strong>Cola</strong><br />

and diet Coke combined with a smooth<br />

hint of vanilla flavour.<br />

Diet Coke with Lemon<br />

• Diet Coke with Lemon – <strong>Coca</strong>-<strong>Cola</strong><br />

Great Britain launched diet Coke<br />

•<br />

with Lemon in June 2002.<br />

This was the first time a flavour has been<br />

added <strong>to</strong> diet Coke since its launch.<br />

It offers consumers their favourite<br />

diet Coke with a refreshing citrus taste.<br />

[1] AC Nielsen RMS (Value) 2002


Fanta<br />

• Fanta is the<br />

number one<br />

selling fruit<br />

flavoured carbonated soft drink in GB. [1]<br />

• Fanta Orange has been tantalising the taste<br />

buds of Britain since 1960, with Fanta light<br />

Orange being launched in 1989.<br />

• Fanta Icy Lemon was introduced in February<br />

2001, in response <strong>to</strong> thousands of calls from<br />

British holidaymakers who wanted <strong>to</strong> bring the<br />

taste of summers abroad back home. Fanta light<br />

•<br />

Icy Lemon was launched in November 2002.<br />

Fanta Fruit Twist and Fanta Zesty Berry were<br />

launched in February 2002 and February 2003<br />

respectively.<br />

Powerade<br />

Powerade is an iso<strong>to</strong>nic<br />

sports drink, launched<br />

in 2001, developed by<br />

scientists <strong>to</strong> help people<br />

participating in sports<br />

activity or exercise perform<br />

at their best for longer.<br />

It helps prevent dehydration and delay<br />

the onset of muscle fatigue during exercise<br />

thanks <strong>to</strong> its unique Liquid8 System, an optimum<br />

combination of fast acting carbohydrates, minerals<br />

and electrolytes. Powerade comes in three flavours<br />

Citrus Charge, Gold Rush & Ice S<strong>to</strong>rm.<br />

Lilt<br />

• Lilt, unique <strong>to</strong> Great<br />

Britain and Ireland,<br />

was introduced in<br />

1975. Its ‘<strong>to</strong>tally tropical’ taste<br />

brings the Caribbean feel good<br />

feeling in<strong>to</strong> the lives of those who<br />

drink it. Lilt light and Lilt Mango & Mandarin<br />

•<br />

were introduced in 1987 and 1994 respectively.<br />

<strong>The</strong> Lilt ladies first appeared in advertising in 1998.<br />

<strong>The</strong>ir Caribbean perspective results in a fresh and<br />

humorous take on life.<br />

Dr Pepper<br />

• Dr Pepper first came in<strong>to</strong><br />

existence in 1885, when it<br />

was invented by a pharmacist,<br />

Charles C. Alder<strong>to</strong>n in<br />

Texas, U.S.A. With a secret<br />

blend of twenty three different<br />

flavours, Dr Pepper was named<br />

after the owner of the pharmacy,<br />

•<br />

Dr Charles Pepper.<br />

<strong>The</strong> brand, which is the number<br />

five carbonated soft drink<br />

in the USA [2] , was introduced<br />

in<strong>to</strong> Great Britain in 1995.<br />

Sprite<br />

[1] Canadean 2002<br />

[2] Canadean 2001<br />

Sprite and Sprite light hit the streets of Britain<br />

in 1989 and Sprite is now the world’s best selling<br />

lemon and lime drink. [2]


• Schweppes<br />

Schweppes<br />

was founded by German<br />

born Swiss jeweller and amateur<br />

scientist, Jacob Schweppe in 1783<br />

when he discovered a way of<br />

producing carbonated water on<br />

a commercial scale.<br />

• Schweppes first came <strong>to</strong> Britain in<br />

1792 when Jacob Schweppe opened<br />

his first fac<strong>to</strong>ry in Drury Lane,<br />

London. By 1835, the company was<br />

was revived in its current<br />

award-winning print<br />

advertising campaign.<br />

• <strong>The</strong> Schweppes<br />

product range includes<br />

selling not only mineral water, but<br />

its classic Lemonade,<br />

soda water and lemonade in glass<br />

original Bitter Lemon,<br />

egg shaped bottles designed<br />

Indian Tonic Water,<br />

specifically <strong>to</strong> hold aerated water.<br />

• In 1833 Schweppes received the Royal Warrant and<br />

was subsequently invited <strong>to</strong> be sole supplier of soft<br />

drinks at the Great Exhibition of 1851.<br />

Soda Water, Ginger Ale,<br />

juices and<br />

Canada Dry Ginger Ale.<br />

Malvern • Malvern, ‘<strong>The</strong> Original English Natural Mineral Water ’<br />

has been bottled at source since 1851 at the<br />

Primeswell Spring, in the Malvern Hills, Worcestershire.<br />

Rose’s<br />

However records suggest that Malvern water may<br />

Rose’s – the brand’s<br />

•<br />

have been available from as early as 1620.<br />

Malvern launched its first ever print advertising<br />

campaign at the end of 2002 with the strapline<br />

‘Not quite Middle England’. <strong>The</strong> advertising coincided<br />

with the brand’s re-launch which saw a change<br />

<strong>to</strong> the pack artwork.<br />

<strong>The</strong> pack design<br />

takes its inspiration<br />

from the granite<br />

over which<br />

Malvern water<br />

is naturally filtered.<br />

heritage dates back <strong>to</strong><br />

the mid 1880s when it<br />

was developed by a<br />

maritime entrepreneur<br />

Lauchan Rose, from<br />

Scotland. Famous for<br />

its high quality lime<br />

cordial, Rose’s has been part of the<br />

Schweppes portfolio since 1969.<br />

Burn a night time energy drink targeted at the style conscious, with a focussed<br />

presence in style, youth orientated bars and clubs in major cities, was launched<br />

in Oc<strong>to</strong>ber 2000.<br />

• Schweppes<br />

has been using the strapline<br />

Sch... You Know Who? since1965 when<br />

the ac<strong>to</strong>r William Franklin appeared in the<br />

first TV ads for the brand. In 2001<br />

Sch... You Know Who?<br />

Burn


Oasis<br />

• Oasis, is a blend of fruits in a refreshingly still drink<br />

•<br />

which was launched in Great Britain in 1995.<br />

Oasis currently comes in five flavours Summer Fruits,<br />

Summer Fruits light, Citrus Punch, Blackcurrant<br />

and Classic Lemon with new and improved flavours<br />

•<br />

planned for 2003.<br />

In 2002, Oasis ran outdoor advertising which featured<br />

the fantasy style art of Boris Vallejo.<br />

Five Alive<br />

Five Alive, which launched in Britain in 1981,<br />

is a five fruit blend family juice drink. <strong>The</strong> brand<br />

was re-launched in Oc<strong>to</strong>ber 2002 with three core<br />

flavours, Citrus Burst, Berry Blast and Tropical Hit.<br />

Each of these is fortified with appropriate vitamins<br />

and minerals and contains no artificial flavours,<br />

colours or preservatives. <strong>The</strong>y’re full of five fruit<br />

flavour for all the family <strong>to</strong> enjoy.<br />

Kia-Ora<br />

Kia-Ora is the UK’s number three branded<br />

squash. [1] <strong>The</strong> name Kia-Ora came from<br />

the Maori word meaning ‘good health’.<br />

Kia-Ora was first created<br />

in Australia in 1903 and<br />

launched in Great Britain<br />

in 1917.<br />

[1] Canadean 2002<br />

Disney Winnie <strong>The</strong> Pooh Roo Juice<br />

• Disney Winnie <strong>The</strong> Pooh Roo Juice has been<br />

specially developed for younger children<br />

and was launched in August 2002.<br />

Disney Winnie <strong>The</strong> Pooh Roo Juice is a fruit<br />

juice drink with no added sugar, no artificial<br />

sweeteners, preservatives, colours or<br />

artificial flavourings.<br />

• It comes in three apple-based flavours –<br />

Winterbury (with blackcurrant), Summerberry<br />

•<br />

(with strawberry) and Autumn Apple (with grape).<br />

Designed <strong>to</strong> nurture a child’s imagination,<br />

Disney Winnie the Pooh Roo Juice packs<br />

feature illustrations of Winnie the Pooh<br />

and friends, as well as quick, fun quizzes<br />

for parents <strong>to</strong> enjoy with their children.


• We<br />

• In<br />

• <strong>The</strong><br />

<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> worldwide operates<br />

a franchise system supplying syrups and concentrates<br />

<strong>to</strong> over 1200 bottling operations around the world<br />

Production<br />

• <strong>The</strong> sole licensed franchise bottler for<br />

our brands in Great Britain is our<br />

co-partner <strong>Coca</strong>-<strong>Cola</strong> Enterprises<br />

•<br />

Limited (CCE).<br />

CCE is the largest soft drinks<br />

producer in Great Britain and is<br />

responsible for local manufacture<br />

•<br />

and distribution of our products.<br />

CCE has six manufacturing plants and<br />

seven distribution centres throughout<br />

our region. One of their production<br />

plants, based in Wakefield, is Europe’s<br />

biggest soft drinks production complex and is capable of producing<br />

120 million cases per year at that site alone. In 2002, CCE produced 3 billion<br />

litres of soft drinks.<br />

Quality Products Distribution<br />

consider the consistent high quality of<br />

our products <strong>to</strong> be one of our businesses’<br />

primary responsibilities and take great pride<br />

in ensuring that we are offering our consumers<br />

products of the highest quality.<br />

everything that we do, from the selection<br />

of ingredients <strong>to</strong> the manufacture of our products<br />

and their delivery <strong>to</strong> the market place, we use<br />

our specialised quality management system,<br />

<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Quality System (TCCQS).<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain and Ireland Division<br />

now leads the world in the implementation<br />

of TCCQS.<br />

As part of their operations <strong>Coca</strong>-<strong>Cola</strong> Enterprises<br />

Limited distribute our products <strong>to</strong> a wide range of<br />

outlets across Great Britain, taking thousands of<br />

•orders a year.<br />

Retailers – ranging from large multiple<br />

supermarkets <strong>to</strong> corner shops, newsagents<br />

•<br />

and petrol forecourts<br />

Secondary schools, colleges, hospitals, workplaces,<br />

•<br />

pubs, clubs, restaurants cafes and cinemas<br />

Wholesalers


Coffee<br />

24%<br />

Tea<br />

32%<br />

Carbonated Soft Drinks<br />

• In Great Britain, carbonated soft drinks<br />

represent 48% of the Total Soft Drinks<br />

Category. [1]<br />

• In 2002, the products of <strong>Coca</strong>-<strong>Cola</strong><br />

Great Britain accounted for approximately<br />

45.8% of all carbonated soft drink<br />

sales in the country. [1]<br />

• <strong>Coca</strong>-<strong>Cola</strong> is the number one soft drink<br />

in Great Britain, and diet Coke is<br />

number two. [2]<br />

<strong>The</strong>re are many fac<strong>to</strong>rs that<br />

affect the growth of the<br />

soft drinks category such as:<br />

•<br />

Availability<br />

•<br />

Disposable income<br />

Product innovation<br />

• Marketing<br />

• Weather<br />

• Price<br />

Milk/Milk Drinks<br />

3%<br />

by volume<br />

Category Fac<strong>to</strong>rs<br />

We operate in the Non Alcoholic Beverage Sec<strong>to</strong>r<br />

Soft Drinks<br />

41%<br />

[1] Canadean 2002<br />

• In<br />

Litres per Person<br />

• Annual<br />

• Per<br />

220<br />

200<br />

180<br />

160<br />

140<br />

120<br />

100<br />

[2] AC Nielsen RMS<br />

(value) 2002<br />

[3] <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />

Great Britain, the Non Alcoholic Beverage sec<strong>to</strong>r is<br />

made up of the following categories: Total Soft Drinks<br />

(41%), Tea (32%), Coffee (24%) and Milk/Milk Drinks (3%). [1]<br />

per capita consumption of Soft Drinks for<br />

Great Britain is 204 litres, compared <strong>to</strong> 255 in<br />

Germany, 268 in Belgium and 377 in U.S.A. [1]<br />

capita consumption for tea and coffee is<br />

155 and 113 litres respectively. [1]<br />

164<br />

1996<br />

• <strong>Coca</strong>-<strong>Cola</strong><br />

GB per capita consumption<br />

of soft drinks<br />

171<br />

170<br />

183<br />

188<br />

198<br />

204<br />

1997 1998 1999 2000 2001 2002<br />

• Per<br />

• In<br />

Consumer Research<br />

capita consumption<br />

of soft drinks in Great<br />

Britain has grown by<br />

24% over the last six<br />

years [1] and there is<br />

therefore opportunity<br />

for continued growth.<br />

2002, nearly 12 billion<br />

servings of <strong>Coca</strong>-<strong>Cola</strong><br />

products were enjoyed<br />

in Great Britain. [3]<br />

is continuously looking <strong>to</strong> deliver<br />

against consumer needs and uses consumer<br />

insights, through extensive consumer research,<br />

<strong>to</strong> help shape progressive new solutions<br />

<strong>to</strong> packaging and product offerings.


• <strong>The</strong><br />

• <strong>The</strong><br />

• <strong>The</strong>se<br />

• Cokeauction<br />

• 2001’s<br />

Successful Marketing<br />

success of our brands can be attributed<br />

not only <strong>to</strong> their great taste, but also <strong>to</strong> the<br />

innovative and creative marketing programmes<br />

that are initiated each year.<br />

<strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> uses a variety of<br />

techniques <strong>to</strong> promote its brands including<br />

sales promotions, advertising, public relations,<br />

packaging and sponsorship.<br />

activities are created locally, <strong>to</strong> ensure<br />

that they are relevant <strong>to</strong> our consumers<br />

in Great Britain. On this page we describe<br />

some of our recent marketing initiatives.<br />

Promotions<br />

– <strong>Coca</strong>-<strong>Cola</strong><br />

Great Britain launched in<br />

2000 its first internet based<br />

interactive promotion,<br />

cokeauction, giving<br />

consumers the opportunity<br />

<strong>to</strong> bid with “Coke credits”<br />

for thousands of unique<br />

items and ‘money can’t buy’<br />

experiences. <strong>The</strong> groundbreaking activity, which<br />

received a number of awards, was the first ever<br />

online auction using virtual currency making it<br />

both original and innovative.<br />

Music4You<br />

promotion ran in<br />

conjunction with <strong>The</strong> Sun<br />

and News of the World<br />

newspapers. It offered<br />

consumers the chance <strong>to</strong><br />

bid online for great music<br />

experiences and collect<br />

<strong>to</strong>kens for a massive range<br />

of music items.<br />

• <strong>The</strong><br />

• Also,<br />

2002 FIFA World Cup TM<br />

saw <strong>Coca</strong>-<strong>Cola</strong><br />

encouraging fans <strong>to</strong> ‘Eat Football, Sleep<br />

Football, Drink <strong>Coca</strong>-<strong>Cola</strong>’ through a<br />

multi-faceted programme of innovative<br />

marketing activity including bringing the<br />

FIFA World Cup TM<br />

Trophy <strong>to</strong> England for<br />

fans <strong>to</strong> <strong>to</strong>uch and lift in a whirlwind<br />

one-day <strong>to</strong>ur.<br />

in a first for the FIFA World Cup TM<br />

,<br />

<strong>Coca</strong>-<strong>Cola</strong> invited consumers <strong>to</strong> design<br />

a perimeter board ad <strong>to</strong> support the<br />

football teams out in Japan and Korea.<br />

<strong>The</strong> winning design from England by<br />

7 year old Adam Hindle from Huddersfield,<br />

featured pitchside at all of England’s FIFA<br />

World Cup TM<br />

matches.


Advertising & PR<br />

To celebrate the unique iconic shape and sensual<br />

form of the Original <strong>Coca</strong>-<strong>Cola</strong> Glass bottle as<br />

the ultimate brand experience, <strong>Coca</strong>-<strong>Cola</strong> Great<br />

Britain launched a number of initiatives in 2002.<br />

• A summertime television advertisement<br />

‘Mowerman’ showed the thirst quenching<br />

appeal of drinking from a refreshing ice cold<br />

glass bottle.<br />

• Also, a national outdoor advertising campaign,<br />

with four stylish executions, celebrated the<br />

unique shape and form of the Original Glass<br />

bottle in contrast <strong>to</strong> the<br />

curves and silhouette of<br />

the human form, with<br />

the strapline ‘Get your<br />

•<br />

Hands on a Con<strong>to</strong>ur ’.<br />

<strong>The</strong> exhibition of the<br />

‘Con<strong>to</strong>ur ’ lifestyle<br />

collection was supported by a strong PR<br />

campaign – see Original Glass bottle page<br />

for details.<br />

‘Schweppes ’ re-launched the ‘Sch…You Know Who?’<br />

strapline at the end of 2001, with a stylish and<br />

award-winning print advertising campaign that used<br />

the work of Alison Jackson, an artist well known<br />

for creating stylish and playfully witty pho<strong>to</strong>graphs<br />

of lookalike celebrities, capturing them in their<br />

supposed unseen off-guard moments.<br />

Christmas 2001 saw <strong>Coca</strong>-<strong>Cola</strong> unveil the<br />

record-breaking World’s Biggest Advent Calendar<br />

on the side of Birmingham’s Town Hall. <strong>The</strong><br />

huge scale of the 3D calendar gave a sense of<br />

festive drama <strong>to</strong> the city centre, while themed<br />

events brought the community <strong>to</strong>gether as each<br />

window came <strong>to</strong> life every day with music,<br />

fireworks and, on Christmas Eve, Father Christmas<br />

appeared with ‘real’ snow.


• <strong>The</strong><br />

• In<br />

<strong>Coca</strong>-<strong>Cola</strong> has created some of the most memorable,<br />

timeless and innovative advertising in the world<br />

Global Advertising Local Advertising<br />

first ever <strong>Coca</strong>-<strong>Cola</strong> advertisement was<br />

an oil cloth sign, bearing the phrase ‘Delicious<br />

and Refreshing ’. Over the decades, <strong>Coca</strong>-<strong>Cola</strong><br />

has used advertising slogans which are well<br />

remembered and are still relevant <strong>to</strong> the brand <strong>to</strong>day.<br />

1886 Delicious and Refreshing<br />

1929 <strong>The</strong> Pause that Refreshes<br />

1949 It’s <strong>The</strong> Real Thing<br />

1963 Things go better with Coke<br />

1969 It’s <strong>The</strong> Real Thing<br />

1971 I’d like <strong>to</strong> teach the world <strong>to</strong> sing<br />

1976 Coke adds life<br />

1979 Have a Coke and a smile<br />

1982 Coke is it!<br />

1989 Can’t beat the Feeling<br />

1993 Always <strong>Coca</strong>-<strong>Cola</strong><br />

1996 Eat Football, Sleep Football, Drink <strong>Coca</strong>-<strong>Cola</strong><br />

2000 <strong>Coca</strong>-<strong>Cola</strong> Enjoy<br />

2001 Life Tastes Good<br />

the 1970s and 1980s, the <strong>Company</strong> created hit songs<br />

from its advertising. “I’d like <strong>to</strong> Teach the World <strong>to</strong><br />

Sing” provided the New Seekers with a No.1 hit and<br />

“First Time, First Love” by Robin Beck catapulted <strong>to</strong><br />

the <strong>to</strong>p of the UK pop charts in 1988.<br />

Father Christmas, as we know him<br />

with red suit, long beard and jolly<br />

face, was first illustrated with those<br />

characteristics for a <strong>Coca</strong>-<strong>Cola</strong><br />

advertisement back in the 1930s.<br />

<strong>The</strong> famous images were illustrated<br />

by Swedish artist Haddon Sundblom<br />

and feature on Christmas packs of<br />

<strong>Coca</strong>-<strong>Cola</strong> each year.<br />

• Although a campaign theme may be worldwide,<br />

advertisements will be created for individual<br />

countries <strong>to</strong> ensure they are relevant <strong>to</strong> the<br />

consumers in that region.<br />

• In Great Britain for example, where football is<br />

a passion, the ‘Eat Football, Sleep Football, Drink<br />

<strong>Coca</strong>-<strong>Cola</strong> ’ advertising campaign was very<br />

successful in reinforcing the link between<br />

<strong>Coca</strong>-<strong>Cola</strong> and football.<br />

• Our 2002 World Cup ad<br />

was an animated ‘zero<br />

<strong>to</strong> hero ’ s<strong>to</strong>ry of ‘Leggsy ’,<br />

a three-legged boy who<br />

realises every football<br />

fan’s dream of scoring the<br />

winning goal for England<br />

at the FIFA World Cup TM<br />

.<br />

Diet Coke has a sexy image built<br />

on television adverts such as the<br />

infamous ‘11.30 break ’ campaign<br />

featuring the hunky window<br />

cleaner and the more recent<br />

‘Taste the Moment ’ advertising<br />

campaign, which were<br />

suggestive, witty and playful.


• <strong>The</strong><br />

<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> creates innovative<br />

packaging <strong>to</strong> meet consumers’ needs<br />

Innovation <strong>Coca</strong>-<strong>Cola</strong> Bottle<br />

Over the years, <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> has pioneered<br />

the development of lightweight, convenient packaging<br />

and innovations such as six packs, litter-free ringpulls<br />

and vending technology. Our cans use 35% less<br />

aluminium and some of our<br />

bottles use up <strong>to</strong> 40% less<br />

plastic and 15% less glass<br />

than when first introduced.<br />

Range of Packs<br />

brands are packaged <strong>to</strong> suit all requirements from single<br />

aluminium cans (150 & 330ml) and 500ml plastic PET bottles<br />

for when you are drinking on the move, <strong>to</strong> multipacks and<br />

1.25, 1.5, 2 and 3 litre plastic PET bottles for home and family<br />

consumption. Glass bottles and dispensed products<br />

•are supplied in outlets like restaurants and bars.<br />

In Great Britain, changing demographics<br />

and the growing number of two-person<br />

households drove the 2002 launch of<br />

a new sized 1.25 litre bottle for <strong>Coca</strong>-<strong>Cola</strong>,<br />

diet Coke and Fanta.<br />

Tetra Pak<br />

• Our Five Alive and Disney Winnie the Pooh Roo Juice<br />

products are sold in Tetra-Pak car<strong>to</strong>ns, made from multi-layers<br />

of board, (using paper from a renewable resource) with some<br />

polyethylene and aluminium. Disney Winnie the Pooh Roo Juice<br />

launched in August 2002 with a new-style 180ml Tetra-Wedge<br />

specially designed for younger children <strong>to</strong> limit wastage and<br />

spillage. This was the first time the wedge-shaped car<strong>to</strong>n had<br />

been seen on-shelf in GB.<br />

• In Oc<strong>to</strong>ber 2002, Five Alive was<br />

re-launched with a new shaped<br />

pack. <strong>The</strong> 250ml car<strong>to</strong>n now has<br />

a unique octagonal shape making<br />

it easier <strong>to</strong> hold and has a peel<br />

back foil for easy drinking. It is<br />

known as the Tetra Prisma pack.<br />

• <strong>The</strong><br />

• ...and<br />

500ml <strong>Coca</strong>-<strong>Cola</strong> plastic (PET)<br />

bottle is a great success, combining<br />

the powerful shape of the Original<br />

Glass bottle with a revolutionary new<br />

light-weight pack...<br />

combining classic with<br />

contemporary, the famous Original Glass<br />

bottle returned <strong>to</strong><br />

Great Britain in 1997<br />

for the first time<br />

in a 330ml serving.<br />

Fanta Bottle<br />

In April 2002, Fanta introduced its own<br />

specially designed plastic PET bottle with a<br />

unique embossed grip giving it a fun and<br />

modern bubble effect. <strong>The</strong>n in Oc<strong>to</strong>ber 2002,<br />

Fanta launched the same distinctive curvy<br />

design in a 330ml glass bottle in pubs and<br />

bars. <strong>The</strong> glass bottle is decorated with a<br />

vibrant and colourful pressure-sensitive label.


• In<br />

• Hundreds<br />

• In<br />

• While<br />

<strong>Coca</strong>-<strong>Cola</strong> has a long-standing heritage of supporting sport<br />

ranging from grass-roots programmes <strong>to</strong> global sporting events<br />

<strong>Coca</strong>-<strong>Cola</strong> and sports are a natural fit. <strong>Coca</strong>-<strong>Cola</strong> strives <strong>to</strong> be everywhere<br />

people gather for fun, enjoyment and good times – all of the things that make<br />

sports popular for so many fans around the world.<br />

Football<br />

England and Scotland, <strong>Coca</strong>-<strong>Cola</strong> has<br />

earned its place in the fabric of football,<br />

through its his<strong>to</strong>ry of support of Football<br />

Associations, grass roots and school<br />

development programmes, and<br />

<strong>Coca</strong>-<strong>Cola</strong> Cups.<br />

of thousands of young hopefuls<br />

have learned their first skills through the<br />

Football Development Programme, which<br />

<strong>Coca</strong>-<strong>Cola</strong> sponsored from 1978-2002,<br />

helping them <strong>to</strong> develop the essential values<br />

of good behaviour and fair play.<br />

2002 <strong>Coca</strong>-<strong>Cola</strong> joined<br />

with the English Schools<br />

Footbal Association (ESFA)<br />

<strong>to</strong> launch the U13<br />

<strong>Coca</strong>-<strong>Cola</strong> National<br />

Schools Cup – the biggest<br />

national schools<br />

<strong>to</strong>urnament in the country<br />

for under 13 boys and girls teams.<br />

in Scotland the <strong>Coca</strong>-<strong>Cola</strong> 7’s U13<br />

competitions give boys and girls the dream<br />

opportunity <strong>to</strong> play at the famous<br />

Hampden ground.<br />

• In<br />

2001 <strong>Coca</strong>-<strong>Cola</strong><br />

further strengthened<br />

its support of <strong>to</strong>p level<br />

English domestic<br />

football in the signing<br />

of a three year deal<br />

<strong>to</strong> sponsor ITV1’s<br />

<strong>The</strong> Premiership weekly<br />

football highlights<br />

programme, showing<br />

some of the best football<br />

action on television.<br />

WORLDWIDE<br />

In Wales, where Rugby<br />

is the national sport,<br />

<strong>Coca</strong>-<strong>Cola</strong> sponsors the<br />

Welsh Rugby Union offering<br />

support <strong>to</strong> the game at all<br />

levels from the Dragon’s<br />

Trust (Youth Development<br />

Section of the Welsh Rugby<br />

Union) through <strong>to</strong> the<br />

national team.<br />

Internationally <strong>Coca</strong>-<strong>Cola</strong> has sponsored every<br />

FIFA World Cup <strong>to</strong>urnament since 1978, has maintained<br />

an unbroken presence at<br />

every Olympic Games since<br />

1928 and sponsors the UEFA<br />

European Championships, the<br />

World Championships in Athletics<br />

and the Rugby World Cup.


Sprite Urban Games<br />

• Sprite Urban Games is GB’s leading<br />

celebration of urban street culture<br />

and is in its fifth year.<br />

• <strong>The</strong> event, which takes place on Clapham<br />

Common in London, invites seasoned skate<br />

fans and the skate curious, <strong>to</strong> express themselves<br />

through a variety of street disciplines, including skateboarding,<br />

BMXing, aerosol art and breakdancing. In 2002, the event attracted<br />

the largest ever crowd of 25,000.<br />

Wimbledon<br />

<strong>Coca</strong>-<strong>Cola</strong> has been associated<br />

with <strong>The</strong> Lawn Tennis Association<br />

Championships at Wimbledon since<br />

1975. In 1996 diet Coke announced<br />

an exciting five year partnership as<br />

the official Carbonated Soft Drink<br />

for <strong>The</strong> Championships supported<br />

by advertising, PR and promotional<br />

campaigns. Since 2001, <strong>Coca</strong>-<strong>Cola</strong><br />

continues <strong>to</strong> be the official supplier<br />

<strong>to</strong> <strong>The</strong> Championships.<br />

Powerade<br />

• Powerade has<br />

sponsored a number<br />

of leading sports people who are at the <strong>to</strong>p of their<br />

game and demonstrate real passion for their chosen<br />

sport, for example Liverpool and England football player,<br />

Steven Gerrard and England Rugby player, Jason Robinson.<br />

• Powerade is also the<br />

official sports drink<br />

for a number of sports<br />

teams and clubs<br />

including Scottish Rugby<br />

Union, Sale Sharks RFC<br />

and Rangers FC.


• We<br />

Wherever <strong>Coca</strong>-<strong>Cola</strong> does business we strive <strong>to</strong> be<br />

trusted partners and good citizens<br />

are committed <strong>to</strong> managing our business<br />

with a consistent set of values – honesty, integrity,<br />

diversity, quality, respect, responsibility and<br />

accountability. That is the essence of the<br />

<strong>Coca</strong>-<strong>Cola</strong> Promise – <strong>to</strong> benefit and refresh<br />

everyone that is <strong>to</strong>uched by our business.<br />

We aim <strong>to</strong> achieve this through four<br />

principle<br />

•<br />

areas of citizenship<br />

•<br />

in the:<br />

•<br />

Community<br />

•<br />

Workplace<br />

Environment Marketplace<br />

• <strong>The</strong><br />

mission of <strong>Coca</strong>-<strong>Cola</strong> Great Britain<br />

is <strong>to</strong> help young people <strong>to</strong> achieve their<br />

personal best, and we aim <strong>to</strong> achieve<br />

this through three key strategies –<br />

supporting education, encouraging<br />

physical activity and improving<br />

the environment.<br />

COMMUNITY<br />

• <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Valued Youth programme is an<br />

initiative cross-age reading/tu<strong>to</strong>ring scheme which<br />

enables secondary school students <strong>to</strong> reflect upon<br />

their own learning and make choices and changes<br />

<strong>to</strong>wards a more positive future.<br />

• <strong>The</strong> initiative helps <strong>to</strong> build young people’s<br />

self-confidence and esteem by training them <strong>to</strong><br />

tu<strong>to</strong>r primary pupils and help them <strong>to</strong> enjoy<br />

reading over the course of the year.<br />

• As part of the <strong>Company</strong>’s global three year<br />

partnership with Warner Brothers’ Harry Potter<br />

films which commenced in 2001, <strong>Coca</strong>-<strong>Cola</strong> will<br />

be bringing an extra benefit <strong>to</strong> the young people<br />

participating in Valued Youth. In recognition of their<br />

achievements, <strong>Coca</strong>-<strong>Cola</strong> will enable them<br />

<strong>to</strong> donate 300,000 books of their choice <strong>to</strong> a local<br />

school or community library during this period.


<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Youth Foundation<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain established <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Youth<br />

Foundation in 1995. <strong>The</strong> Foundation is fully funded by the <strong>Company</strong><br />

and its primary focus is <strong>to</strong> provide a positive contribution <strong>to</strong> the<br />

development of youngsters, mainly teenagers, through education,<br />

physical, cultural or artistic pursuits.<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain has supported a variety of organisations<br />

including the following:<br />

• Special Olympics GB – supported since 1978. Special Olympics<br />

enables people with a learning disability <strong>to</strong> acquire, through<br />

sport, the confidence and social & life skills that will help<br />

their inclusion in society.<br />

• Variety Club – supported since 1982. <strong>The</strong> Variety Club<br />

Children's Charity <strong>exists</strong> <strong>to</strong> improve the quality of life<br />

for sick, disabled and disadvantaged young people<br />

throughout the country.<br />

Local Community<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain is also committed <strong>to</strong><br />

being an active citizen in the local community<br />

where our office is based in the Hammersmith<br />

and Fulham Borough, London by supporting<br />

a number of environment, sports and<br />

arts initiatives.<br />

• Outward Bound Trust – supported since 1982. Outward<br />

Bound Trust enables disadvantaged young people <strong>to</strong> have<br />

access <strong>to</strong> safe adventure experiences inspiring them <strong>to</strong><br />

fulfil their potential through challenging outdoor activity.<br />

<strong>The</strong> Per Cent Club<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain has been a<br />

member of Business in the Community<br />

(BITC) since 1988 and is a member of<br />

<strong>The</strong> Per Cent Club, a group of leading<br />

national and international companies that<br />

are committed <strong>to</strong> making a significant<br />

contribution <strong>to</strong> the communities in<br />

which they operate. To qualify for<br />

membership, businesses must contribute<br />

not less than 0.5% of pre-tax profits <strong>to</strong><br />

the community.


<strong>Coca</strong>-<strong>Cola</strong> Great Britain believes that responsible stewardship<br />

of the environment is a <strong>to</strong>p priority<br />

ENVIRONMENT<br />

•Our approach <strong>to</strong> environmental<br />

issues is guided by a simple<br />

principle: we will conduct our<br />

business in ways that protect,<br />

preserve and enhance the<br />

environment.<br />

•In particular we focus our efforts on four key<br />

environmental areas – water, energy efficiency,<br />

anti-litter and internal environment<br />

management.<br />

•In Great Britain in particular we<br />

concentrate our environmental<br />

efforts on those areas particularly<br />

relevant <strong>to</strong> the soft drinks industry,<br />

namely litter and recycling.<br />

• In<br />

• <strong>The</strong><br />

• <strong>The</strong><br />

Sweeper Zone<br />

particular <strong>Coca</strong>-<strong>Cola</strong><br />

Great Britain has developed<br />

with ENCAMS an exciting<br />

new football based<br />

community initiative called<br />

‘Sweeper Zone’.<br />

programme encourages fans<br />

and the community <strong>to</strong> take pride<br />

in their local environment by creating<br />

a physically marked zone around<br />

a football stadium called the<br />

Sweeper Zone.<br />

programme has received<br />

support from Rt Hon<br />

Michael Meacher MP and the<br />

Football Association.<br />

• We<br />

• All<br />

have always recognised litter <strong>to</strong> be a<br />

behavioural problem, and are committed<br />

<strong>to</strong> helping <strong>to</strong> alleviate the <strong>to</strong>tal problem<br />

as well as addressing specific litter issues.<br />

our packaging carries the<br />

Tidyman symbol.<br />

Since 1965 <strong>Coca</strong>-<strong>Cola</strong> Great Britain has supported<br />

ENCAMS, formerly known as the Tidy Britain<br />

Group. We were proud <strong>to</strong> receive, in 1992, the<br />

Group’s prestigious Queen Mother’s Birthday<br />

Awards Trophy in recognition of our efforts over<br />

the<br />

•<br />

previous decade. Our support has included:-<br />

People and Places – which supports local<br />

authorities in their efforts <strong>to</strong> keep the<br />

environment clean.<br />

• <strong>The</strong><br />

Litter<br />

ENCAMS<br />

National Spring Clean initiative, recently<br />

renamed Just Bin It – which takes place each<br />

April and involves schools, business<br />

organisations and local authorities tidying-up<br />

local ‘grot spots’.<br />

Liverpool FC and Liverpool City Council support Sweeper Zone


• All<br />

• <strong>Coca</strong>-<strong>Cola</strong><br />

• People<br />

Recycling<br />

the packages for the products<br />

of <strong>Coca</strong>-<strong>Cola</strong> Great Britain are<br />

capable of being recycled. In this<br />

country, our consumers have<br />

shown a preference for convenient,<br />

non-refillable packages, which,<br />

provided adequate collecting and<br />

recycling facilities exist, are equally<br />

as environmentally friendly<br />

as refillable packages.<br />

Great Britain was the first major<br />

sponsor of Save-a-Can, which, operating on<br />

a national basis, collects cans of both steel<br />

and aluminium, irrespective of their use.<br />

INCPEN<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain was the founder of the<br />

Industry Council for Packaging and the Environment<br />

(INCPEN) in 1974. <strong>The</strong> main purpose of the Council<br />

is <strong>to</strong> promote environmentally responsible and<br />

cost effective policies on packaging.<br />

<strong>Coca</strong>-<strong>Cola</strong> Great Britain<br />

has co-sponsored a<br />

variety of school<br />

education materials<br />

produced by INCPEN.<br />

MARKETPLACE<br />

have been enjoying <strong>Coca</strong>-<strong>Cola</strong> all over the<br />

world for more than 115 years. Adopting a balanced<br />

diet and an active lifestyle are important steps in<br />

attaining good health. Water is vital for life and we<br />

need <strong>to</strong> consume at least 2 litres of fluid every day.<br />

Soft drinks contain up <strong>to</strong> 95% water and are one way<br />

of ensuring we get enough fluids. We offer a variety<br />

of beverage choices and encourage physical activity<br />

through significant community programmes.<br />

eKOsystem is an internal framework for successfully<br />

managing our environmental performance<br />

worldwide. Examples of our commitment are <strong>to</strong>:<br />

• Ensure that we use recycled material, including<br />

in all stationery, whenever possible throughout<br />

•<br />

the system.<br />

Establish systems within our offices for the<br />

collection of all used cans and plastic cups,<br />

stationery and laser print cartridges for delivery<br />

in<strong>to</strong> recognised recycling systems.<br />

WORKPLACE<br />

Our policies are designed <strong>to</strong> provide an excellent<br />

working environment and <strong>to</strong> be responsive <strong>to</strong><br />

employee concerns. Examples of key activities and<br />

policies include an employee representative group,<br />

a continuous learning development programme<br />

and the code of business conduct.<br />

• We<br />

have a long-standing policy of not<br />

advertising carbonated soft drinks <strong>to</strong><br />

children under 12.

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