Mission Statement: The Coca-Cola Company exists to ... - Webs
Mission Statement: The Coca-Cola Company exists to ... - Webs
Mission Statement: The Coca-Cola Company exists to ... - Webs
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<strong>Mission</strong> <strong>Statement</strong>: <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> <strong>exists</strong> <strong>to</strong> benefit<br />
and refresh everyone who is <strong>to</strong>uched by our business<br />
<strong>Coca</strong>-<strong>Cola</strong> is the most<br />
recognised trademark in<br />
the world, with 94% global<br />
recognition. It is also<br />
commonly thought that<br />
it is the second most<br />
widely unders<strong>to</strong>od word<br />
in the world, after ‘OK’.<br />
Think Local, Act Local<br />
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> offers a<br />
broad range of soft drink brands,<br />
including carbonated soft drinks,<br />
juices, waters and sports drinks,<br />
<strong>to</strong> suit tastes across the globe for<br />
all generations.<br />
<strong>The</strong> strength of this global success<br />
lies in the relevant local connections that <strong>Coca</strong>-<strong>Cola</strong> builds with<br />
its consumers every day. This is the thinking behind the strategy –<br />
Think Local, Act Local. Although <strong>Coca</strong>-<strong>Cola</strong> is a global product<br />
with a universal appeal, the <strong>Company</strong> actually operates in local<br />
environments around the world, with each country having its own<br />
unique needs and requirements.<br />
<strong>The</strong> World’s Favourite Soft Drink<br />
•<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> is the world's largest<br />
beverage company and is the leading producer<br />
and marketer of soft drinks.<br />
•Along with <strong>Coca</strong>-<strong>Cola</strong>, the <strong>Company</strong> markets<br />
four of the world's <strong>to</strong>p five soft drink brands,<br />
including diet Coke, Fanta, and Sprite.<br />
•In 1923, the then Chairman, Robert Woodruff,<br />
said “<strong>Coca</strong>-<strong>Cola</strong> should always be within arm’s<br />
reach of desire.” Worldwide, <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong><br />
<strong>Company</strong> is still committed <strong>to</strong> fulfilling this challenge.<br />
Through the world's largest distribution system, consumers<br />
in over 200 countries enjoy the <strong>Company</strong>'s products<br />
at a rate of more than 1 billion servings each day.
• After<br />
<strong>Coca</strong>-<strong>Cola</strong> was first invented on May 8th 1886 by<br />
Dr John Stith Pember<strong>to</strong>n in Atlanta, Georgia, U.S.A.<br />
Thinking that the two Cs would look good in<br />
advertising, Dr Pember<strong>to</strong>n's partner and book<br />
keeper, Frank M. Robinson, suggested the<br />
name and penned the now famous trademark<br />
<strong>Coca</strong>-<strong>Cola</strong> in his flowing script known as<br />
‘Spencerian script ’.<br />
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />
Pember<strong>to</strong>n’s death in 1888, his<br />
rights were purchased by Asa G. Candler<br />
who by 1891 had sole ownership of the<br />
formula for the sum of $2,300.<br />
In 1892, <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> was formed.<br />
• In 1899, Benjamin F. Thomas and<br />
Joseph B. Whitehead secured with<br />
Asa Candler the exclusive rights <strong>to</strong><br />
•<br />
bottle and sell <strong>Coca</strong>-<strong>Cola</strong> in the U.S.<br />
In 1919 the Candler family sold<br />
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> <strong>to</strong> Atlanta<br />
banker Ernest Woodruff and a group<br />
of business men for $25 million.<br />
Early Sales<br />
• <strong>Coca</strong>-<strong>Cola</strong> was first sold at a soda fountain<br />
in Jacobs' Pharmacy in Atlanta for 5 cents<br />
•<br />
a glass.<br />
During the first year, sales of <strong>Coca</strong>-<strong>Cola</strong><br />
averaged nine drinks a day, adding up<br />
<strong>to</strong> <strong>to</strong>tal sales for that year of $50.
<strong>Coca</strong>-<strong>Cola</strong> was first enjoyed in Great Britain over 100 years ago<br />
and is the number one carbonated soft drink in the country<br />
• <strong>Coca</strong>-<strong>Cola</strong> first came <strong>to</strong><br />
Great Britain in 1900, when<br />
Charles Candler, son of the<br />
<strong>Company</strong>’s founder, Asa<br />
Candler, brought a jug of<br />
<strong>Coca</strong>-<strong>Cola</strong> syrup <strong>to</strong><br />
•<br />
England on a holiday visit.<br />
It was first sold regularly<br />
in Great Britain through<br />
soda fountain outlets,<br />
which included Selfridges<br />
and <strong>The</strong> London Coliseum,<br />
in the early 1920s.<br />
Acquisitions<br />
In 1999 <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />
purchased the soft drinks brands of<br />
Cadbury Schweppes plc in various<br />
countries including Great Britain which<br />
resulted in the<br />
extension of our<br />
existing product<br />
range diet Coke,<br />
Cherry Coke, Fanta,<br />
Sprite, Lilt and<br />
Five Alive <strong>to</strong> include<br />
the Schweppes<br />
range, Dr Pepper,<br />
Oasis, Kia-Ora and<br />
Malvern water.<br />
Manufacturing<br />
• <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />
began bottling in Great<br />
Britain in a small plant<br />
in Brigh<strong>to</strong>n in 1932 and<br />
by 1939 there were seven<br />
bottling plants across<br />
the country.<br />
• In 1961 <strong>Coca</strong>-<strong>Cola</strong> was first<br />
marketed in cans, filled by<br />
local contract canners.<br />
<strong>The</strong>n in 1976, the first <strong>Company</strong> canning plant was<br />
•opened in Mil<strong>to</strong>n Keynes.<br />
At that time, the plant was at the forefront of<br />
technology, capable of filling 1,500 cans per<br />
minute. Today, our bottler has seven cans lines<br />
which, if all running at the same time, would<br />
produce over 11,000 cans a minute.<br />
<strong>Coca</strong>-<strong>Cola</strong> has been advertising at Piccadilly Circus<br />
since 1954, with the most recent innovation <strong>to</strong> the<br />
present site taking place in 1998, when state-ofthe-art<br />
technology was introduced. In Dec 2002,<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain announced the intention<br />
<strong>to</strong> more than double the size of the sign.
“We need a <strong>Coca</strong>-<strong>Cola</strong> bottle which a person will<br />
recognise even if he feels it in the dark”<br />
• <strong>The</strong> bottler, Benjamin F. Thomas, recognised the requirement for a completely<br />
unique and easily recognisable bottle for <strong>Coca</strong>-<strong>Cola</strong> and in 1915 wrote a short brief<br />
which landed in the hands of Alexander Samuelsson, a Swedish innova<strong>to</strong>r whose<br />
passion was working with glass.<br />
• Samuelsson’s search for inspiration found him<br />
poring through the pages of the Encyclopaedia<br />
Britannica where the image of a cocoa bean set<br />
him thinking. His work resulted in the unique<br />
design of the Original <strong>Coca</strong>-<strong>Cola</strong> Glass bottle<br />
which was given a patent in 1915, went in<strong>to</strong><br />
production the following year and consequently<br />
became one of the most iconic pieces of<br />
packaging design of the 20th Century.<br />
<strong>The</strong> Original <strong>Coca</strong>-<strong>Cola</strong> Glass<br />
bottle has also attracted the<br />
attention of some of the world’s<br />
most influential icons including<br />
U.S. Presidents, Eisenhower<br />
and Kennedy; rock ‘n’ roll<br />
icons, <strong>The</strong> Beatles and Elvis<br />
Presley; plus cutting-edge<br />
style gurus Terry O’Neil<br />
and Terence Conran.<br />
In 2002, a unique<br />
lifestyle collection was<br />
designed with some of Great Britain’s<br />
most influential young artists/designers<br />
who each used the Original <strong>Coca</strong>-<strong>Cola</strong><br />
Glass bottle as the inspiration behind<br />
their one-off pieces. <strong>The</strong>se included a<br />
set of glasses, a sumptuous red velvet<br />
sofa, a limited edition remix record<br />
and a silver corset.<br />
Inspirational icon<br />
<strong>The</strong> Original <strong>Coca</strong>-<strong>Cola</strong> Glass<br />
bottle has been an inspiration<br />
<strong>to</strong> many people: pop artist Andy<br />
Warhol, whose background lay<br />
in advertising, was taken with<br />
the powerful image of the bottle.<br />
He initially hand drew it and<br />
then screen printed repetitive<br />
images on large canvasses <strong>to</strong><br />
dramatic effect.
We offer a wide range of soft drinks <strong>to</strong> suit all tastes <strong>to</strong><br />
ensure that our brands remain the first refreshment choice<br />
for every generation<br />
<strong>Coca</strong>-<strong>Cola</strong><br />
•<strong>Coca</strong>-<strong>Cola</strong> is the world’s best known brand<br />
and the number one soft drink in Great Britain. [1]<br />
•<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> brand will always be our number<br />
one focus but product innovation plays a vital role<br />
in our business and our future.<br />
Cherry Coke<br />
Diet Coke<br />
Diet Coke – was first introduced<br />
in Great Britain in 1983 with<br />
caffeine free diet Coke being<br />
introduced in 1988. Diet Coke<br />
is the most popular diet soft drink<br />
in the world and is the number<br />
two soft drink in Great Britain,<br />
after <strong>Coca</strong>-<strong>Cola</strong>. [1]<br />
Cherry Coke – was<br />
launched in 1986 for those<br />
with a “do something<br />
different” attitude <strong>to</strong> life!<br />
Vanilla Coke<br />
Vanilla Coke and Vanilla diet Coke<br />
launched in Britain in April 2003. This<br />
new addition <strong>to</strong> the <strong>Coca</strong>-<strong>Cola</strong> brand<br />
offers the much loved taste of <strong>Coca</strong>-<strong>Cola</strong><br />
and diet Coke combined with a smooth<br />
hint of vanilla flavour.<br />
Diet Coke with Lemon<br />
• Diet Coke with Lemon – <strong>Coca</strong>-<strong>Cola</strong><br />
Great Britain launched diet Coke<br />
•<br />
with Lemon in June 2002.<br />
This was the first time a flavour has been<br />
added <strong>to</strong> diet Coke since its launch.<br />
It offers consumers their favourite<br />
diet Coke with a refreshing citrus taste.<br />
[1] AC Nielsen RMS (Value) 2002
Fanta<br />
• Fanta is the<br />
number one<br />
selling fruit<br />
flavoured carbonated soft drink in GB. [1]<br />
• Fanta Orange has been tantalising the taste<br />
buds of Britain since 1960, with Fanta light<br />
Orange being launched in 1989.<br />
• Fanta Icy Lemon was introduced in February<br />
2001, in response <strong>to</strong> thousands of calls from<br />
British holidaymakers who wanted <strong>to</strong> bring the<br />
taste of summers abroad back home. Fanta light<br />
•<br />
Icy Lemon was launched in November 2002.<br />
Fanta Fruit Twist and Fanta Zesty Berry were<br />
launched in February 2002 and February 2003<br />
respectively.<br />
Powerade<br />
Powerade is an iso<strong>to</strong>nic<br />
sports drink, launched<br />
in 2001, developed by<br />
scientists <strong>to</strong> help people<br />
participating in sports<br />
activity or exercise perform<br />
at their best for longer.<br />
It helps prevent dehydration and delay<br />
the onset of muscle fatigue during exercise<br />
thanks <strong>to</strong> its unique Liquid8 System, an optimum<br />
combination of fast acting carbohydrates, minerals<br />
and electrolytes. Powerade comes in three flavours<br />
Citrus Charge, Gold Rush & Ice S<strong>to</strong>rm.<br />
Lilt<br />
• Lilt, unique <strong>to</strong> Great<br />
Britain and Ireland,<br />
was introduced in<br />
1975. Its ‘<strong>to</strong>tally tropical’ taste<br />
brings the Caribbean feel good<br />
feeling in<strong>to</strong> the lives of those who<br />
drink it. Lilt light and Lilt Mango & Mandarin<br />
•<br />
were introduced in 1987 and 1994 respectively.<br />
<strong>The</strong> Lilt ladies first appeared in advertising in 1998.<br />
<strong>The</strong>ir Caribbean perspective results in a fresh and<br />
humorous take on life.<br />
Dr Pepper<br />
• Dr Pepper first came in<strong>to</strong><br />
existence in 1885, when it<br />
was invented by a pharmacist,<br />
Charles C. Alder<strong>to</strong>n in<br />
Texas, U.S.A. With a secret<br />
blend of twenty three different<br />
flavours, Dr Pepper was named<br />
after the owner of the pharmacy,<br />
•<br />
Dr Charles Pepper.<br />
<strong>The</strong> brand, which is the number<br />
five carbonated soft drink<br />
in the USA [2] , was introduced<br />
in<strong>to</strong> Great Britain in 1995.<br />
Sprite<br />
[1] Canadean 2002<br />
[2] Canadean 2001<br />
Sprite and Sprite light hit the streets of Britain<br />
in 1989 and Sprite is now the world’s best selling<br />
lemon and lime drink. [2]
• Schweppes<br />
Schweppes<br />
was founded by German<br />
born Swiss jeweller and amateur<br />
scientist, Jacob Schweppe in 1783<br />
when he discovered a way of<br />
producing carbonated water on<br />
a commercial scale.<br />
• Schweppes first came <strong>to</strong> Britain in<br />
1792 when Jacob Schweppe opened<br />
his first fac<strong>to</strong>ry in Drury Lane,<br />
London. By 1835, the company was<br />
was revived in its current<br />
award-winning print<br />
advertising campaign.<br />
• <strong>The</strong> Schweppes<br />
product range includes<br />
selling not only mineral water, but<br />
its classic Lemonade,<br />
soda water and lemonade in glass<br />
original Bitter Lemon,<br />
egg shaped bottles designed<br />
Indian Tonic Water,<br />
specifically <strong>to</strong> hold aerated water.<br />
• In 1833 Schweppes received the Royal Warrant and<br />
was subsequently invited <strong>to</strong> be sole supplier of soft<br />
drinks at the Great Exhibition of 1851.<br />
Soda Water, Ginger Ale,<br />
juices and<br />
Canada Dry Ginger Ale.<br />
Malvern • Malvern, ‘<strong>The</strong> Original English Natural Mineral Water ’<br />
has been bottled at source since 1851 at the<br />
Primeswell Spring, in the Malvern Hills, Worcestershire.<br />
Rose’s<br />
However records suggest that Malvern water may<br />
Rose’s – the brand’s<br />
•<br />
have been available from as early as 1620.<br />
Malvern launched its first ever print advertising<br />
campaign at the end of 2002 with the strapline<br />
‘Not quite Middle England’. <strong>The</strong> advertising coincided<br />
with the brand’s re-launch which saw a change<br />
<strong>to</strong> the pack artwork.<br />
<strong>The</strong> pack design<br />
takes its inspiration<br />
from the granite<br />
over which<br />
Malvern water<br />
is naturally filtered.<br />
heritage dates back <strong>to</strong><br />
the mid 1880s when it<br />
was developed by a<br />
maritime entrepreneur<br />
Lauchan Rose, from<br />
Scotland. Famous for<br />
its high quality lime<br />
cordial, Rose’s has been part of the<br />
Schweppes portfolio since 1969.<br />
Burn a night time energy drink targeted at the style conscious, with a focussed<br />
presence in style, youth orientated bars and clubs in major cities, was launched<br />
in Oc<strong>to</strong>ber 2000.<br />
• Schweppes<br />
has been using the strapline<br />
Sch... You Know Who? since1965 when<br />
the ac<strong>to</strong>r William Franklin appeared in the<br />
first TV ads for the brand. In 2001<br />
Sch... You Know Who?<br />
Burn
Oasis<br />
• Oasis, is a blend of fruits in a refreshingly still drink<br />
•<br />
which was launched in Great Britain in 1995.<br />
Oasis currently comes in five flavours Summer Fruits,<br />
Summer Fruits light, Citrus Punch, Blackcurrant<br />
and Classic Lemon with new and improved flavours<br />
•<br />
planned for 2003.<br />
In 2002, Oasis ran outdoor advertising which featured<br />
the fantasy style art of Boris Vallejo.<br />
Five Alive<br />
Five Alive, which launched in Britain in 1981,<br />
is a five fruit blend family juice drink. <strong>The</strong> brand<br />
was re-launched in Oc<strong>to</strong>ber 2002 with three core<br />
flavours, Citrus Burst, Berry Blast and Tropical Hit.<br />
Each of these is fortified with appropriate vitamins<br />
and minerals and contains no artificial flavours,<br />
colours or preservatives. <strong>The</strong>y’re full of five fruit<br />
flavour for all the family <strong>to</strong> enjoy.<br />
Kia-Ora<br />
Kia-Ora is the UK’s number three branded<br />
squash. [1] <strong>The</strong> name Kia-Ora came from<br />
the Maori word meaning ‘good health’.<br />
Kia-Ora was first created<br />
in Australia in 1903 and<br />
launched in Great Britain<br />
in 1917.<br />
[1] Canadean 2002<br />
Disney Winnie <strong>The</strong> Pooh Roo Juice<br />
• Disney Winnie <strong>The</strong> Pooh Roo Juice has been<br />
specially developed for younger children<br />
and was launched in August 2002.<br />
Disney Winnie <strong>The</strong> Pooh Roo Juice is a fruit<br />
juice drink with no added sugar, no artificial<br />
sweeteners, preservatives, colours or<br />
artificial flavourings.<br />
• It comes in three apple-based flavours –<br />
Winterbury (with blackcurrant), Summerberry<br />
•<br />
(with strawberry) and Autumn Apple (with grape).<br />
Designed <strong>to</strong> nurture a child’s imagination,<br />
Disney Winnie the Pooh Roo Juice packs<br />
feature illustrations of Winnie the Pooh<br />
and friends, as well as quick, fun quizzes<br />
for parents <strong>to</strong> enjoy with their children.
• We<br />
• In<br />
• <strong>The</strong><br />
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> worldwide operates<br />
a franchise system supplying syrups and concentrates<br />
<strong>to</strong> over 1200 bottling operations around the world<br />
Production<br />
• <strong>The</strong> sole licensed franchise bottler for<br />
our brands in Great Britain is our<br />
co-partner <strong>Coca</strong>-<strong>Cola</strong> Enterprises<br />
•<br />
Limited (CCE).<br />
CCE is the largest soft drinks<br />
producer in Great Britain and is<br />
responsible for local manufacture<br />
•<br />
and distribution of our products.<br />
CCE has six manufacturing plants and<br />
seven distribution centres throughout<br />
our region. One of their production<br />
plants, based in Wakefield, is Europe’s<br />
biggest soft drinks production complex and is capable of producing<br />
120 million cases per year at that site alone. In 2002, CCE produced 3 billion<br />
litres of soft drinks.<br />
Quality Products Distribution<br />
consider the consistent high quality of<br />
our products <strong>to</strong> be one of our businesses’<br />
primary responsibilities and take great pride<br />
in ensuring that we are offering our consumers<br />
products of the highest quality.<br />
everything that we do, from the selection<br />
of ingredients <strong>to</strong> the manufacture of our products<br />
and their delivery <strong>to</strong> the market place, we use<br />
our specialised quality management system,<br />
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Quality System (TCCQS).<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain and Ireland Division<br />
now leads the world in the implementation<br />
of TCCQS.<br />
As part of their operations <strong>Coca</strong>-<strong>Cola</strong> Enterprises<br />
Limited distribute our products <strong>to</strong> a wide range of<br />
outlets across Great Britain, taking thousands of<br />
•orders a year.<br />
Retailers – ranging from large multiple<br />
supermarkets <strong>to</strong> corner shops, newsagents<br />
•<br />
and petrol forecourts<br />
Secondary schools, colleges, hospitals, workplaces,<br />
•<br />
pubs, clubs, restaurants cafes and cinemas<br />
Wholesalers
Coffee<br />
24%<br />
Tea<br />
32%<br />
Carbonated Soft Drinks<br />
• In Great Britain, carbonated soft drinks<br />
represent 48% of the Total Soft Drinks<br />
Category. [1]<br />
• In 2002, the products of <strong>Coca</strong>-<strong>Cola</strong><br />
Great Britain accounted for approximately<br />
45.8% of all carbonated soft drink<br />
sales in the country. [1]<br />
• <strong>Coca</strong>-<strong>Cola</strong> is the number one soft drink<br />
in Great Britain, and diet Coke is<br />
number two. [2]<br />
<strong>The</strong>re are many fac<strong>to</strong>rs that<br />
affect the growth of the<br />
soft drinks category such as:<br />
•<br />
Availability<br />
•<br />
Disposable income<br />
Product innovation<br />
• Marketing<br />
• Weather<br />
• Price<br />
Milk/Milk Drinks<br />
3%<br />
by volume<br />
Category Fac<strong>to</strong>rs<br />
We operate in the Non Alcoholic Beverage Sec<strong>to</strong>r<br />
Soft Drinks<br />
41%<br />
[1] Canadean 2002<br />
• In<br />
Litres per Person<br />
• Annual<br />
• Per<br />
220<br />
200<br />
180<br />
160<br />
140<br />
120<br />
100<br />
[2] AC Nielsen RMS<br />
(value) 2002<br />
[3] <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong><br />
Great Britain, the Non Alcoholic Beverage sec<strong>to</strong>r is<br />
made up of the following categories: Total Soft Drinks<br />
(41%), Tea (32%), Coffee (24%) and Milk/Milk Drinks (3%). [1]<br />
per capita consumption of Soft Drinks for<br />
Great Britain is 204 litres, compared <strong>to</strong> 255 in<br />
Germany, 268 in Belgium and 377 in U.S.A. [1]<br />
capita consumption for tea and coffee is<br />
155 and 113 litres respectively. [1]<br />
164<br />
1996<br />
• <strong>Coca</strong>-<strong>Cola</strong><br />
GB per capita consumption<br />
of soft drinks<br />
171<br />
170<br />
183<br />
188<br />
198<br />
204<br />
1997 1998 1999 2000 2001 2002<br />
• Per<br />
• In<br />
Consumer Research<br />
capita consumption<br />
of soft drinks in Great<br />
Britain has grown by<br />
24% over the last six<br />
years [1] and there is<br />
therefore opportunity<br />
for continued growth.<br />
2002, nearly 12 billion<br />
servings of <strong>Coca</strong>-<strong>Cola</strong><br />
products were enjoyed<br />
in Great Britain. [3]<br />
is continuously looking <strong>to</strong> deliver<br />
against consumer needs and uses consumer<br />
insights, through extensive consumer research,<br />
<strong>to</strong> help shape progressive new solutions<br />
<strong>to</strong> packaging and product offerings.
• <strong>The</strong><br />
• <strong>The</strong><br />
• <strong>The</strong>se<br />
• Cokeauction<br />
• 2001’s<br />
Successful Marketing<br />
success of our brands can be attributed<br />
not only <strong>to</strong> their great taste, but also <strong>to</strong> the<br />
innovative and creative marketing programmes<br />
that are initiated each year.<br />
<strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> uses a variety of<br />
techniques <strong>to</strong> promote its brands including<br />
sales promotions, advertising, public relations,<br />
packaging and sponsorship.<br />
activities are created locally, <strong>to</strong> ensure<br />
that they are relevant <strong>to</strong> our consumers<br />
in Great Britain. On this page we describe<br />
some of our recent marketing initiatives.<br />
Promotions<br />
– <strong>Coca</strong>-<strong>Cola</strong><br />
Great Britain launched in<br />
2000 its first internet based<br />
interactive promotion,<br />
cokeauction, giving<br />
consumers the opportunity<br />
<strong>to</strong> bid with “Coke credits”<br />
for thousands of unique<br />
items and ‘money can’t buy’<br />
experiences. <strong>The</strong> groundbreaking activity, which<br />
received a number of awards, was the first ever<br />
online auction using virtual currency making it<br />
both original and innovative.<br />
Music4You<br />
promotion ran in<br />
conjunction with <strong>The</strong> Sun<br />
and News of the World<br />
newspapers. It offered<br />
consumers the chance <strong>to</strong><br />
bid online for great music<br />
experiences and collect<br />
<strong>to</strong>kens for a massive range<br />
of music items.<br />
• <strong>The</strong><br />
• Also,<br />
2002 FIFA World Cup TM<br />
saw <strong>Coca</strong>-<strong>Cola</strong><br />
encouraging fans <strong>to</strong> ‘Eat Football, Sleep<br />
Football, Drink <strong>Coca</strong>-<strong>Cola</strong>’ through a<br />
multi-faceted programme of innovative<br />
marketing activity including bringing the<br />
FIFA World Cup TM<br />
Trophy <strong>to</strong> England for<br />
fans <strong>to</strong> <strong>to</strong>uch and lift in a whirlwind<br />
one-day <strong>to</strong>ur.<br />
in a first for the FIFA World Cup TM<br />
,<br />
<strong>Coca</strong>-<strong>Cola</strong> invited consumers <strong>to</strong> design<br />
a perimeter board ad <strong>to</strong> support the<br />
football teams out in Japan and Korea.<br />
<strong>The</strong> winning design from England by<br />
7 year old Adam Hindle from Huddersfield,<br />
featured pitchside at all of England’s FIFA<br />
World Cup TM<br />
matches.
Advertising & PR<br />
To celebrate the unique iconic shape and sensual<br />
form of the Original <strong>Coca</strong>-<strong>Cola</strong> Glass bottle as<br />
the ultimate brand experience, <strong>Coca</strong>-<strong>Cola</strong> Great<br />
Britain launched a number of initiatives in 2002.<br />
• A summertime television advertisement<br />
‘Mowerman’ showed the thirst quenching<br />
appeal of drinking from a refreshing ice cold<br />
glass bottle.<br />
• Also, a national outdoor advertising campaign,<br />
with four stylish executions, celebrated the<br />
unique shape and form of the Original Glass<br />
bottle in contrast <strong>to</strong> the<br />
curves and silhouette of<br />
the human form, with<br />
the strapline ‘Get your<br />
•<br />
Hands on a Con<strong>to</strong>ur ’.<br />
<strong>The</strong> exhibition of the<br />
‘Con<strong>to</strong>ur ’ lifestyle<br />
collection was supported by a strong PR<br />
campaign – see Original Glass bottle page<br />
for details.<br />
‘Schweppes ’ re-launched the ‘Sch…You Know Who?’<br />
strapline at the end of 2001, with a stylish and<br />
award-winning print advertising campaign that used<br />
the work of Alison Jackson, an artist well known<br />
for creating stylish and playfully witty pho<strong>to</strong>graphs<br />
of lookalike celebrities, capturing them in their<br />
supposed unseen off-guard moments.<br />
Christmas 2001 saw <strong>Coca</strong>-<strong>Cola</strong> unveil the<br />
record-breaking World’s Biggest Advent Calendar<br />
on the side of Birmingham’s Town Hall. <strong>The</strong><br />
huge scale of the 3D calendar gave a sense of<br />
festive drama <strong>to</strong> the city centre, while themed<br />
events brought the community <strong>to</strong>gether as each<br />
window came <strong>to</strong> life every day with music,<br />
fireworks and, on Christmas Eve, Father Christmas<br />
appeared with ‘real’ snow.
• <strong>The</strong><br />
• In<br />
<strong>Coca</strong>-<strong>Cola</strong> has created some of the most memorable,<br />
timeless and innovative advertising in the world<br />
Global Advertising Local Advertising<br />
first ever <strong>Coca</strong>-<strong>Cola</strong> advertisement was<br />
an oil cloth sign, bearing the phrase ‘Delicious<br />
and Refreshing ’. Over the decades, <strong>Coca</strong>-<strong>Cola</strong><br />
has used advertising slogans which are well<br />
remembered and are still relevant <strong>to</strong> the brand <strong>to</strong>day.<br />
1886 Delicious and Refreshing<br />
1929 <strong>The</strong> Pause that Refreshes<br />
1949 It’s <strong>The</strong> Real Thing<br />
1963 Things go better with Coke<br />
1969 It’s <strong>The</strong> Real Thing<br />
1971 I’d like <strong>to</strong> teach the world <strong>to</strong> sing<br />
1976 Coke adds life<br />
1979 Have a Coke and a smile<br />
1982 Coke is it!<br />
1989 Can’t beat the Feeling<br />
1993 Always <strong>Coca</strong>-<strong>Cola</strong><br />
1996 Eat Football, Sleep Football, Drink <strong>Coca</strong>-<strong>Cola</strong><br />
2000 <strong>Coca</strong>-<strong>Cola</strong> Enjoy<br />
2001 Life Tastes Good<br />
the 1970s and 1980s, the <strong>Company</strong> created hit songs<br />
from its advertising. “I’d like <strong>to</strong> Teach the World <strong>to</strong><br />
Sing” provided the New Seekers with a No.1 hit and<br />
“First Time, First Love” by Robin Beck catapulted <strong>to</strong><br />
the <strong>to</strong>p of the UK pop charts in 1988.<br />
Father Christmas, as we know him<br />
with red suit, long beard and jolly<br />
face, was first illustrated with those<br />
characteristics for a <strong>Coca</strong>-<strong>Cola</strong><br />
advertisement back in the 1930s.<br />
<strong>The</strong> famous images were illustrated<br />
by Swedish artist Haddon Sundblom<br />
and feature on Christmas packs of<br />
<strong>Coca</strong>-<strong>Cola</strong> each year.<br />
• Although a campaign theme may be worldwide,<br />
advertisements will be created for individual<br />
countries <strong>to</strong> ensure they are relevant <strong>to</strong> the<br />
consumers in that region.<br />
• In Great Britain for example, where football is<br />
a passion, the ‘Eat Football, Sleep Football, Drink<br />
<strong>Coca</strong>-<strong>Cola</strong> ’ advertising campaign was very<br />
successful in reinforcing the link between<br />
<strong>Coca</strong>-<strong>Cola</strong> and football.<br />
• Our 2002 World Cup ad<br />
was an animated ‘zero<br />
<strong>to</strong> hero ’ s<strong>to</strong>ry of ‘Leggsy ’,<br />
a three-legged boy who<br />
realises every football<br />
fan’s dream of scoring the<br />
winning goal for England<br />
at the FIFA World Cup TM<br />
.<br />
Diet Coke has a sexy image built<br />
on television adverts such as the<br />
infamous ‘11.30 break ’ campaign<br />
featuring the hunky window<br />
cleaner and the more recent<br />
‘Taste the Moment ’ advertising<br />
campaign, which were<br />
suggestive, witty and playful.
• <strong>The</strong><br />
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> creates innovative<br />
packaging <strong>to</strong> meet consumers’ needs<br />
Innovation <strong>Coca</strong>-<strong>Cola</strong> Bottle<br />
Over the years, <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> <strong>Company</strong> has pioneered<br />
the development of lightweight, convenient packaging<br />
and innovations such as six packs, litter-free ringpulls<br />
and vending technology. Our cans use 35% less<br />
aluminium and some of our<br />
bottles use up <strong>to</strong> 40% less<br />
plastic and 15% less glass<br />
than when first introduced.<br />
Range of Packs<br />
brands are packaged <strong>to</strong> suit all requirements from single<br />
aluminium cans (150 & 330ml) and 500ml plastic PET bottles<br />
for when you are drinking on the move, <strong>to</strong> multipacks and<br />
1.25, 1.5, 2 and 3 litre plastic PET bottles for home and family<br />
consumption. Glass bottles and dispensed products<br />
•are supplied in outlets like restaurants and bars.<br />
In Great Britain, changing demographics<br />
and the growing number of two-person<br />
households drove the 2002 launch of<br />
a new sized 1.25 litre bottle for <strong>Coca</strong>-<strong>Cola</strong>,<br />
diet Coke and Fanta.<br />
Tetra Pak<br />
• Our Five Alive and Disney Winnie the Pooh Roo Juice<br />
products are sold in Tetra-Pak car<strong>to</strong>ns, made from multi-layers<br />
of board, (using paper from a renewable resource) with some<br />
polyethylene and aluminium. Disney Winnie the Pooh Roo Juice<br />
launched in August 2002 with a new-style 180ml Tetra-Wedge<br />
specially designed for younger children <strong>to</strong> limit wastage and<br />
spillage. This was the first time the wedge-shaped car<strong>to</strong>n had<br />
been seen on-shelf in GB.<br />
• In Oc<strong>to</strong>ber 2002, Five Alive was<br />
re-launched with a new shaped<br />
pack. <strong>The</strong> 250ml car<strong>to</strong>n now has<br />
a unique octagonal shape making<br />
it easier <strong>to</strong> hold and has a peel<br />
back foil for easy drinking. It is<br />
known as the Tetra Prisma pack.<br />
• <strong>The</strong><br />
• ...and<br />
500ml <strong>Coca</strong>-<strong>Cola</strong> plastic (PET)<br />
bottle is a great success, combining<br />
the powerful shape of the Original<br />
Glass bottle with a revolutionary new<br />
light-weight pack...<br />
combining classic with<br />
contemporary, the famous Original Glass<br />
bottle returned <strong>to</strong><br />
Great Britain in 1997<br />
for the first time<br />
in a 330ml serving.<br />
Fanta Bottle<br />
In April 2002, Fanta introduced its own<br />
specially designed plastic PET bottle with a<br />
unique embossed grip giving it a fun and<br />
modern bubble effect. <strong>The</strong>n in Oc<strong>to</strong>ber 2002,<br />
Fanta launched the same distinctive curvy<br />
design in a 330ml glass bottle in pubs and<br />
bars. <strong>The</strong> glass bottle is decorated with a<br />
vibrant and colourful pressure-sensitive label.
• In<br />
• Hundreds<br />
• In<br />
• While<br />
<strong>Coca</strong>-<strong>Cola</strong> has a long-standing heritage of supporting sport<br />
ranging from grass-roots programmes <strong>to</strong> global sporting events<br />
<strong>Coca</strong>-<strong>Cola</strong> and sports are a natural fit. <strong>Coca</strong>-<strong>Cola</strong> strives <strong>to</strong> be everywhere<br />
people gather for fun, enjoyment and good times – all of the things that make<br />
sports popular for so many fans around the world.<br />
Football<br />
England and Scotland, <strong>Coca</strong>-<strong>Cola</strong> has<br />
earned its place in the fabric of football,<br />
through its his<strong>to</strong>ry of support of Football<br />
Associations, grass roots and school<br />
development programmes, and<br />
<strong>Coca</strong>-<strong>Cola</strong> Cups.<br />
of thousands of young hopefuls<br />
have learned their first skills through the<br />
Football Development Programme, which<br />
<strong>Coca</strong>-<strong>Cola</strong> sponsored from 1978-2002,<br />
helping them <strong>to</strong> develop the essential values<br />
of good behaviour and fair play.<br />
2002 <strong>Coca</strong>-<strong>Cola</strong> joined<br />
with the English Schools<br />
Footbal Association (ESFA)<br />
<strong>to</strong> launch the U13<br />
<strong>Coca</strong>-<strong>Cola</strong> National<br />
Schools Cup – the biggest<br />
national schools<br />
<strong>to</strong>urnament in the country<br />
for under 13 boys and girls teams.<br />
in Scotland the <strong>Coca</strong>-<strong>Cola</strong> 7’s U13<br />
competitions give boys and girls the dream<br />
opportunity <strong>to</strong> play at the famous<br />
Hampden ground.<br />
• In<br />
2001 <strong>Coca</strong>-<strong>Cola</strong><br />
further strengthened<br />
its support of <strong>to</strong>p level<br />
English domestic<br />
football in the signing<br />
of a three year deal<br />
<strong>to</strong> sponsor ITV1’s<br />
<strong>The</strong> Premiership weekly<br />
football highlights<br />
programme, showing<br />
some of the best football<br />
action on television.<br />
WORLDWIDE<br />
In Wales, where Rugby<br />
is the national sport,<br />
<strong>Coca</strong>-<strong>Cola</strong> sponsors the<br />
Welsh Rugby Union offering<br />
support <strong>to</strong> the game at all<br />
levels from the Dragon’s<br />
Trust (Youth Development<br />
Section of the Welsh Rugby<br />
Union) through <strong>to</strong> the<br />
national team.<br />
Internationally <strong>Coca</strong>-<strong>Cola</strong> has sponsored every<br />
FIFA World Cup <strong>to</strong>urnament since 1978, has maintained<br />
an unbroken presence at<br />
every Olympic Games since<br />
1928 and sponsors the UEFA<br />
European Championships, the<br />
World Championships in Athletics<br />
and the Rugby World Cup.
Sprite Urban Games<br />
• Sprite Urban Games is GB’s leading<br />
celebration of urban street culture<br />
and is in its fifth year.<br />
• <strong>The</strong> event, which takes place on Clapham<br />
Common in London, invites seasoned skate<br />
fans and the skate curious, <strong>to</strong> express themselves<br />
through a variety of street disciplines, including skateboarding,<br />
BMXing, aerosol art and breakdancing. In 2002, the event attracted<br />
the largest ever crowd of 25,000.<br />
Wimbledon<br />
<strong>Coca</strong>-<strong>Cola</strong> has been associated<br />
with <strong>The</strong> Lawn Tennis Association<br />
Championships at Wimbledon since<br />
1975. In 1996 diet Coke announced<br />
an exciting five year partnership as<br />
the official Carbonated Soft Drink<br />
for <strong>The</strong> Championships supported<br />
by advertising, PR and promotional<br />
campaigns. Since 2001, <strong>Coca</strong>-<strong>Cola</strong><br />
continues <strong>to</strong> be the official supplier<br />
<strong>to</strong> <strong>The</strong> Championships.<br />
Powerade<br />
• Powerade has<br />
sponsored a number<br />
of leading sports people who are at the <strong>to</strong>p of their<br />
game and demonstrate real passion for their chosen<br />
sport, for example Liverpool and England football player,<br />
Steven Gerrard and England Rugby player, Jason Robinson.<br />
• Powerade is also the<br />
official sports drink<br />
for a number of sports<br />
teams and clubs<br />
including Scottish Rugby<br />
Union, Sale Sharks RFC<br />
and Rangers FC.
• We<br />
Wherever <strong>Coca</strong>-<strong>Cola</strong> does business we strive <strong>to</strong> be<br />
trusted partners and good citizens<br />
are committed <strong>to</strong> managing our business<br />
with a consistent set of values – honesty, integrity,<br />
diversity, quality, respect, responsibility and<br />
accountability. That is the essence of the<br />
<strong>Coca</strong>-<strong>Cola</strong> Promise – <strong>to</strong> benefit and refresh<br />
everyone that is <strong>to</strong>uched by our business.<br />
We aim <strong>to</strong> achieve this through four<br />
principle<br />
•<br />
areas of citizenship<br />
•<br />
in the:<br />
•<br />
Community<br />
•<br />
Workplace<br />
Environment Marketplace<br />
• <strong>The</strong><br />
mission of <strong>Coca</strong>-<strong>Cola</strong> Great Britain<br />
is <strong>to</strong> help young people <strong>to</strong> achieve their<br />
personal best, and we aim <strong>to</strong> achieve<br />
this through three key strategies –<br />
supporting education, encouraging<br />
physical activity and improving<br />
the environment.<br />
COMMUNITY<br />
• <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Valued Youth programme is an<br />
initiative cross-age reading/tu<strong>to</strong>ring scheme which<br />
enables secondary school students <strong>to</strong> reflect upon<br />
their own learning and make choices and changes<br />
<strong>to</strong>wards a more positive future.<br />
• <strong>The</strong> initiative helps <strong>to</strong> build young people’s<br />
self-confidence and esteem by training them <strong>to</strong><br />
tu<strong>to</strong>r primary pupils and help them <strong>to</strong> enjoy<br />
reading over the course of the year.<br />
• As part of the <strong>Company</strong>’s global three year<br />
partnership with Warner Brothers’ Harry Potter<br />
films which commenced in 2001, <strong>Coca</strong>-<strong>Cola</strong> will<br />
be bringing an extra benefit <strong>to</strong> the young people<br />
participating in Valued Youth. In recognition of their<br />
achievements, <strong>Coca</strong>-<strong>Cola</strong> will enable them<br />
<strong>to</strong> donate 300,000 books of their choice <strong>to</strong> a local<br />
school or community library during this period.
<strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Youth Foundation<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain established <strong>The</strong> <strong>Coca</strong>-<strong>Cola</strong> Youth<br />
Foundation in 1995. <strong>The</strong> Foundation is fully funded by the <strong>Company</strong><br />
and its primary focus is <strong>to</strong> provide a positive contribution <strong>to</strong> the<br />
development of youngsters, mainly teenagers, through education,<br />
physical, cultural or artistic pursuits.<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain has supported a variety of organisations<br />
including the following:<br />
• Special Olympics GB – supported since 1978. Special Olympics<br />
enables people with a learning disability <strong>to</strong> acquire, through<br />
sport, the confidence and social & life skills that will help<br />
their inclusion in society.<br />
• Variety Club – supported since 1982. <strong>The</strong> Variety Club<br />
Children's Charity <strong>exists</strong> <strong>to</strong> improve the quality of life<br />
for sick, disabled and disadvantaged young people<br />
throughout the country.<br />
Local Community<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain is also committed <strong>to</strong><br />
being an active citizen in the local community<br />
where our office is based in the Hammersmith<br />
and Fulham Borough, London by supporting<br />
a number of environment, sports and<br />
arts initiatives.<br />
• Outward Bound Trust – supported since 1982. Outward<br />
Bound Trust enables disadvantaged young people <strong>to</strong> have<br />
access <strong>to</strong> safe adventure experiences inspiring them <strong>to</strong><br />
fulfil their potential through challenging outdoor activity.<br />
<strong>The</strong> Per Cent Club<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain has been a<br />
member of Business in the Community<br />
(BITC) since 1988 and is a member of<br />
<strong>The</strong> Per Cent Club, a group of leading<br />
national and international companies that<br />
are committed <strong>to</strong> making a significant<br />
contribution <strong>to</strong> the communities in<br />
which they operate. To qualify for<br />
membership, businesses must contribute<br />
not less than 0.5% of pre-tax profits <strong>to</strong><br />
the community.
<strong>Coca</strong>-<strong>Cola</strong> Great Britain believes that responsible stewardship<br />
of the environment is a <strong>to</strong>p priority<br />
ENVIRONMENT<br />
•Our approach <strong>to</strong> environmental<br />
issues is guided by a simple<br />
principle: we will conduct our<br />
business in ways that protect,<br />
preserve and enhance the<br />
environment.<br />
•In particular we focus our efforts on four key<br />
environmental areas – water, energy efficiency,<br />
anti-litter and internal environment<br />
management.<br />
•In Great Britain in particular we<br />
concentrate our environmental<br />
efforts on those areas particularly<br />
relevant <strong>to</strong> the soft drinks industry,<br />
namely litter and recycling.<br />
• In<br />
• <strong>The</strong><br />
• <strong>The</strong><br />
Sweeper Zone<br />
particular <strong>Coca</strong>-<strong>Cola</strong><br />
Great Britain has developed<br />
with ENCAMS an exciting<br />
new football based<br />
community initiative called<br />
‘Sweeper Zone’.<br />
programme encourages fans<br />
and the community <strong>to</strong> take pride<br />
in their local environment by creating<br />
a physically marked zone around<br />
a football stadium called the<br />
Sweeper Zone.<br />
programme has received<br />
support from Rt Hon<br />
Michael Meacher MP and the<br />
Football Association.<br />
• We<br />
• All<br />
have always recognised litter <strong>to</strong> be a<br />
behavioural problem, and are committed<br />
<strong>to</strong> helping <strong>to</strong> alleviate the <strong>to</strong>tal problem<br />
as well as addressing specific litter issues.<br />
our packaging carries the<br />
Tidyman symbol.<br />
Since 1965 <strong>Coca</strong>-<strong>Cola</strong> Great Britain has supported<br />
ENCAMS, formerly known as the Tidy Britain<br />
Group. We were proud <strong>to</strong> receive, in 1992, the<br />
Group’s prestigious Queen Mother’s Birthday<br />
Awards Trophy in recognition of our efforts over<br />
the<br />
•<br />
previous decade. Our support has included:-<br />
People and Places – which supports local<br />
authorities in their efforts <strong>to</strong> keep the<br />
environment clean.<br />
• <strong>The</strong><br />
Litter<br />
ENCAMS<br />
National Spring Clean initiative, recently<br />
renamed Just Bin It – which takes place each<br />
April and involves schools, business<br />
organisations and local authorities tidying-up<br />
local ‘grot spots’.<br />
Liverpool FC and Liverpool City Council support Sweeper Zone
• All<br />
• <strong>Coca</strong>-<strong>Cola</strong><br />
• People<br />
Recycling<br />
the packages for the products<br />
of <strong>Coca</strong>-<strong>Cola</strong> Great Britain are<br />
capable of being recycled. In this<br />
country, our consumers have<br />
shown a preference for convenient,<br />
non-refillable packages, which,<br />
provided adequate collecting and<br />
recycling facilities exist, are equally<br />
as environmentally friendly<br />
as refillable packages.<br />
Great Britain was the first major<br />
sponsor of Save-a-Can, which, operating on<br />
a national basis, collects cans of both steel<br />
and aluminium, irrespective of their use.<br />
INCPEN<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain was the founder of the<br />
Industry Council for Packaging and the Environment<br />
(INCPEN) in 1974. <strong>The</strong> main purpose of the Council<br />
is <strong>to</strong> promote environmentally responsible and<br />
cost effective policies on packaging.<br />
<strong>Coca</strong>-<strong>Cola</strong> Great Britain<br />
has co-sponsored a<br />
variety of school<br />
education materials<br />
produced by INCPEN.<br />
MARKETPLACE<br />
have been enjoying <strong>Coca</strong>-<strong>Cola</strong> all over the<br />
world for more than 115 years. Adopting a balanced<br />
diet and an active lifestyle are important steps in<br />
attaining good health. Water is vital for life and we<br />
need <strong>to</strong> consume at least 2 litres of fluid every day.<br />
Soft drinks contain up <strong>to</strong> 95% water and are one way<br />
of ensuring we get enough fluids. We offer a variety<br />
of beverage choices and encourage physical activity<br />
through significant community programmes.<br />
eKOsystem is an internal framework for successfully<br />
managing our environmental performance<br />
worldwide. Examples of our commitment are <strong>to</strong>:<br />
• Ensure that we use recycled material, including<br />
in all stationery, whenever possible throughout<br />
•<br />
the system.<br />
Establish systems within our offices for the<br />
collection of all used cans and plastic cups,<br />
stationery and laser print cartridges for delivery<br />
in<strong>to</strong> recognised recycling systems.<br />
WORKPLACE<br />
Our policies are designed <strong>to</strong> provide an excellent<br />
working environment and <strong>to</strong> be responsive <strong>to</strong><br />
employee concerns. Examples of key activities and<br />
policies include an employee representative group,<br />
a continuous learning development programme<br />
and the code of business conduct.<br />
• We<br />
have a long-standing policy of not<br />
advertising carbonated soft drinks <strong>to</strong><br />
children under 12.