ANNUAL REPORT ARCELOR 2003 - paperJam

Arcelor’s principles Principal achievements in 2003 Targets5. Skills development6. Innovation and Quality• Launch of Arcelor University (700middle managers trained in 2003)• Launch of 360° evaluation tools• Implementation of enhancedtraining plans as part of siterestructuring• Establishment of Arcelor’sScientific Council• Launch of the ULCOS project(Ultra Low CO 2 SteelmakingProcess)• Concentration of researchresources and research centrespecialisation by market(Flat Carbon Steels)• Preparation of the Europeansteel platform with our partners• Development of distancelearning tools• Extension of the 360° toolsto all sectors• Continued pursuit of enhancedtraining plans• Increase research synergieswith customers• Reduce result delivery time,retaining the same effectivenessand reducing costs• Increase the Group’s customersatisfaction ratingssustainable development > implementation of the policy7. Corporate governance• Approval and distribution ofthe Principles of Responsibility• Improved disclosure on theboards member’s remuneration• Compliance with the moststringent international principlesof corporate governance8. Corporate citizenship• Assistance plans for allrestructuring projects• Support for humanitarian,cultural, sports and solidarityprojects in all regions in whichthe Group is present• Strengthen social ties in thecountries in which the Groupis presentANNUAL REPORT ARCELOR 2003 93