swiss excellence in hotel and design management education

www.ihtti.comSWISS EXCELLENCEIN HOTELAND DESIGNMANAGEMENTEDUCATION

INDEX

IHTTI INTRODUCTIONDean’s Foreward 05Accreditations / Milestones 06Why Choose IHTTI 07Advisory Board 09COURSE SECTIONCourse Introduction 10Academic Information 12Swiss Certificate / Swiss Diploma / Swiss Higher Diploma / 14Swiss Degree / British BA (Hons) DegreePostgraduate Diploma Programme 16LIFE AT IHTTISwitzerland 18Neuchâtel 20Facilities 23Meals 24Accommodation 25YOUR FUTUREYour Career in Hotel Management 26About SEG Schools 28SEG English Foundation Programme 29Testimonials 30

DEAN’S FOREWORDMISSION STATEMENTIHTTI is committed to providing a Swiss quality learning experience to individualsseeking careers in the international hospitality industry. The school pursues a 4-pillarapproach in developing each individual’s potential. This approach focuses on thestudent’s intellectual attributes, management competencies, operational skills andoverall professionalism.

Dear Student,IHTTI is one of the most established and successful hotel management schools in Switzerland. For more than25 years we have prepared our students for management careers in the international hospitality industry. Ouralumni are our strongest credential, working in key management positions all over the world.The IHTTI programme is based upon the fundamentals of the world-renowned Swiss hotel management training,together with the latest industry innovations in design and technology. Thanks to the intensive curricula, youcan graduate with both a Swiss Diploma and a British Bachelor Honours Degree in only 3 years (4 academicterms plus 2 internships). This combination offers you an education that is truly unique, and prepares you for anexciting career in the growing hospitality industry.The IHTTI campus is an intimate, boutique-style hotel school, the perfect place to learn the finer skills of5-star service and hotel management. The campus has recently been renovated and is located in the heartof Neuchâtel, a vibrant Swiss university city. It is ideally situated between the train station and the lake ofNeuchâtel, close to retail outlets, museums, cultural venues, leisure and nightlife facilities, as well as many winterand summer sporting attractions.At IHTTI we pride ourselves on the personal attention offered to each student, thanks to our individual approachand small classes. Over the years we have built strong links to local institutions such as the University library andthe local hotel industry. Through these links we can provide you with additional support throughout your studies.We hope to welcome you soon to IHTTI, School of Hotel Management, Switzerland.Jaco von WiellighAcademic Dean, IHTTI, School of Hotel ManagementNeuchâtel, Switzerland

ACCREDITATIONSInternational Recognition and Accreditations:ASEH, Swiss Hotel Schools AssociationUniversity of Derby (UK) for the BA Degree programmeAH&LA, American Hotel and Lodging AssociationCanton of Neuchâtel for the Higher DiplomasEduQuaIHTTI is a member of the following associations: AIEST, International Association of Scientific Experts in Tourism CHRIE/EuroCHRIE, Council on Hotel, Restaurant and Institutional Education EUHOFA, International Association of Hotel Schools Institute of Hospitality, UK IH&RA, International Hotel and Restaurant Association Swiss Hotel Association SFPS, Swiss Federation of Private SchoolsMILESTONES1984 IHTTI is officially registered under the name IHTTI, International Hotel and Tourism Training Institute.1986 IHTTI opens in a small village in the Canton of Lucerne.1988 IHTTI moves to its new and larger facilities in the city centre of Lucerne.1990 IHTTI moves to its present location: Neuchâtel.2001 Validation of IHTTI Higher Diploma by Canton of Neuchâtel.2004 IHTTI becomes member of SEG, Swiss Education Group.2005 IHTTI becomes member of ASEH, Swiss Hotel Schools Association.2008 Renovation of school facilities are completed.2008 New Partner University for Bachelors Degree, University of Derby.2012 IHTTI introduces a new program in Hospitality & Design Management6SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

WHY IHTTI1. OUR GRADUATES ARE OUR STRONGESTCREDENTIALIHTTI’s graduates are working in executive managementpositions all around the world.2. WORLD CLASS REPUTATIONIHTTI is one of the most established Hotel ManagementSchools in Switzerland.3. STRONG INTERNATIONAL RECOGNITION ANDACCREDITATIONSIHTTI has recognised Swiss, British University and USqualifications, which provide significant benefit to ourgraduates in the global job market.4. SMALL CLASSES – PERSONALISED SERVICEDue to small classes, IHTTI is able to provide extensiveacademic support to every student.5. FASTER GRADUATION WITH LOWER FINANCIALINVESTMENTIHTTI’s intensive academic programme allows students tograduate with a Bachelor’s Degree in three years instead offour, which means a significantly lower financial investmentand an earlier start to their career.6. 100% SWISS OWNEDIHTTI is 100% Swiss owned which ensures its studentsreceive top quality education with a distinctive Swiss stylethat is renowned worldwide.7. INTENSIVE INDUSTRY INTERNSHIPS ANDGRADUATE PLACEMENT IN SWITZERLAND ANDAROUND THE WORLDIHTTI has extensive industry links, which enable it to place itsstudents in internships in Switzerland and around the world.The internship programme is an integral part of the studiesand provides students with significant industry experienceprior to graduation. IHTTI also offers ex tensive services toassist students in organising full-time professional placementprior to graduation from the School.8. EXCELLENT CENTRAL LOCATIONIHTTI is located in the centre of Neuchâtel, a vibrant SwissUniversity city with easy access to ski resorts as well as tocosmopolitan European cities like Paris or Milan.9. DIVERSE ENVIRONMENTIHTTI students come from all over the world, resulting in avery diverse, multicultural and international environment.10. LIFE AT IHTTIIHTTI is located in the heart of the young and dynamic cityof Neuchâtel, which offers a wide range of exciting leisureand sporting activities. The recently renovated facilitiesensure that students are offered a wide variety of foodwhilst enjoying state of the art accommodation.SCHOOL OF HOTEL MANAGEMENTSWITZERLAND7

“IHTTI HAS PROVEN TO BEAN OUTSTANDING CHOICE AS ASTARTING POINT FOR MY CAREERIN THE HOSPITALITY INDUSTRY.THE EXCELLENT MANAGEMENT ANDPRACTICAL TRAINING I RECEIVEDGAVE ME THE FOUNDATION ON WHICHTO DEVELOP MY PROFESSIONALCAREER. IHTTI IS A SCHOOL WITHAN EXCELLENT REPUTATIONIN THE HOSPITALITY INDUSTRY.”MICHAEL SMITHUIS, IHTTI GRADUATE.GENERAL MANAGER, FAIRMONT “LE MONTREUX PALACE”, MONTREUX SWITZERLANDRECENTLY ELECTED AS “SWITZERLAND’S HOTEL MANAGER OF THE YEAR”.8SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

ADVISORY BOARDIHTTI ADVISORY BOARDThe IHTTI Advisory Board consists of experts from both thehospitality industry and from leading institutions of higherlearning. The Board frequently reviews the curricula for allIHTTI programmes to ensure a consistent high quality anddirect relevance to the global hospitality industry.ACADEMIC MEMBERS Dr Lance B. Lewis, Ph.D.Associate Dean of International Programs, NorthwoodUniversity Dr Peter DewhurstDean, University of Derby, BuxtonINDUSTRY MEMBERS Dr Craig ThompsonHigher Education Project Manager, Chairman ofSEG Advisory BoardSEG MEMBERS Mr Florent RondezCEO, SEG, Swiss Education Group Mr Emanuel Douglas DonhauserExecutive Director, Academic, SEG, Swiss Education Group Mr Benoît SamsonExecutive Director, Business Development, SEG,Swiss Education Group Mr Michael SmithuisGeneral Manager, Fairmont Le Montreux Palace Mr Mike StapletonManaging Director, Stapleton & Associates, BusinessConsultants “Stategy, Planning, Marketing & Training” Mr Philippe RossiterChief Executive, Institute of Hospitality Mr Paul E. MullerPrésident Directeur Général, Manotel Hotel Group Geneva Mr Yves P. GivelCorporate DIrector of Human Resources - InternationalHyatt Hotel Corporation Mr Alain BorgersGeneral Manager, Shangri-La Hotel, ParisSCHOOL OF HOTEL MANAGEMENTSWITZERLAND9

COURSEINTRODUCTION10SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

IHTTI offers its students the possibility to get three different,internationally recognised qualifications, in only three years: A Swiss Higher Diploma in International Hospitality &Design Management An American Hotel and Lodging Association (AH&LA)Diploma in Hospitality Management A Swiss Degree and a British BA (Hons) Degree inInternational Hospitality & Design Management.With three international qualifications and two workreference letters obtained from their internships, IHTTIgraduates have a unique competitive advantage whenapplying for a job in the hospitality industry.After successful completion of the IHTTI curriculum, BAgraduates have the opportunity to enter the MA in InternationalHospitality Management in our SEG partner institution.PROGRAMME OFFEREDIHTTI offers a 3 year programme during which students willreceive the following qualifications: After 1 year: Swiss Certificate in Food& Beverage Studies After 2 years: Swiss Diploma in HotelOperations Management After 2.5 years: Swiss Higher Diploma inInternational Hospitaity & Design Management After 3 years: Swiss Degree and British BA (Hons)Degree in International Hospitality & Design Management.IHTTI also offers a highly recognised Postgraduate DiplomaProgramme in Hospitality and Design Management (refer topage 16).ENTRY REQUIREMENTS1st year: High School Diploma or equivalent English level equivalent to TOEFL 500, IELTS 5.0 or 50+points on the Oxford Online English placement test* Minimum age 17 years(Please note that students must be 18 years of ageto commence the full-time industry internship. Thosestudents who have not attained this age will be requiredto complete the second academic term at IHTTI beforecommencing their first internship placement.)Direct entries to the final term of the BA (Hons) programme: Applicants should hold a Higher Diploma in a relevant fieldEnglish level equivalent to TOEFL 525 or IELTS 5.5Postgraduate Diploma Programme:Bachelors Degree in any discipline OR at least 3 yearswork experience in a supervisory position in the hospitalityindustry.English level equivalent to TOEFL 500, IELTS 5.0 or 50+points on the Oxford Online English placement test**The Oxford Online English placement test can be takenfree of charge. Please contact our local representative orthe IHTTI Admissions Office for further information.Direct entries into the 2nd or 3rd year may be possibleif you hold the appropriate academic qualifications inhospitality. Please contact us for further information.SCHOOL OF HOTEL MANAGEMENTSWITZERLAND11

ACADEMICINFORMATION12SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

PROGRAMME FOCUSIHTTI combines the excellence of traditional Swisshospitality training with international standards of business& management education, with a particular emphasis onthe latest innovations and trends in the industry, includingdesign, technology, and luxury brand management. Thecurriculum covers all relevant aspects of hotel managementand includes practical training in operational areas. Studentsin the Bachelor programme graduate with a BA (Hons)in International Hospitality & Design Management, whilePostgraduate students receive a Diploma in InternationalHospitality and Design Management.OFFICIAL LANGUAGEAll programmes are taught in English.ENGLISH FOUNDATION PROGRAMMEThrough the SEG English Foundation programme studentscan improve their English skills before starting theirhospitality programme. See page 29 for details.FOREIGN LANGUAGESForeign languages are vital skills in the hospitality industry.IHTTI offers French, German or Spanish classes to itsstudents, depending on their individual needs and interests.GUEST LECTURERSIHTTI frequently invites guest speakers to give lectures onhospitality related topics.LIBRARIESBooks, periodicals and journals on hospitality and relatedtopics can be found in the school library. The library is wellfurnished with up-to-date resources.IHTTI students can also obtain a Neuchâtel library card,which entitles them to use the city’s university and publiclibraries.Students enrolled in the final year BA programme alsohave access to the University of Derby’s library and onlinedatabase system.IHTTI students also have free access to a wide range ofelectronic databases, which store thousands of academicand industry articles.ACADEMIC MATERIALIHTTI uses the latest books and teaching materials.CLASS SIZESmall classes allow intensive interaction between lecturersand students and ensure a high level of personal attentionto each student.PAID INTERNSHIPSThe internship is an integral part of the academicprogramme. Years 1 and 2 include a 4-6 month paidinternship in Switzerland or around the world. The IHTTIInternship Office arranges the 1st year internships andsupports students in finding a placement in the second year.The internship office monitors all internships.Students completing an internship in Switzerland receivea gross salary of CHF 2’168.- to CHF 2’450.- per month.Deductions for food, taxes, accommodation and insuranceare approximately CHF 1’000.- per month.For students who wish to complete their internship abroad,the international employer must be approved by the school.International internship salaries vary depending on theconditions in each country.GRADUATIONThe IHTTI Graduation is a biannual event, which is traditionallyheld in the historic grand Château of Neuchâtel, thegovernmental seat for the Canton of Neuchâtel.SCHOOL OF HOTEL MANAGEMENTSWITZERLAND13

SWISS CERTIFICATEAND SWISS DIPLOMAYEAR 1STARTING DATES: FEBRUARY AND SEPTEMBERYears 1 and 2 of the IHTTI programme include alloperational subjects including Food and Beverage, FrontOffice and Housekeeping.The first 2 years at IHTTI are each divided into two parts.Each year consists of a 5 month academic term and a 4to 6 month paid internship in the hospitality industry inSwitzerland or abroad.Academic term:5 monthsCERTIFICATEInternship:4-6 monthsIHTTI offers 2 intakes per year: February and September.After successful completion of the Swiss Diploma in HotelOperations Management, students can progress to the 3rdyear during which they will obtain a Swiss Higher Diploma,followed by a Swiss Degree and a British BA (Hons)Degree.YEAR 2STARTING DATES: FEBRUARY AND SEPTEMBERSWISS HIGHER DIPLOMA,SWISS DEGREE AND BRITISHBA (HONS) DEGREEAcademic term:5 monthsInternship:4-6 monthsSWISS DIPLOMAYear 3 of the IHTTI programme seeks to equip studentswith the skills that will enable them to gain fast-track entryinto management careers in the Hospitality Industry.In addition to the Swiss Degree, the BA (Hons) Degree inInternational Hospitality & Design Management is awarded incollaboration with IHTTI’s academic partner, the University ofDerby (UoD), UK.YEAR 3STARTING DATES: FEBRUARY AND SEPTEMBERYear 3 of the IHTTI programme is divided into 2 academicterms and a 6 week dissertation period. The dissertationprovides the student with the opportunity to workindependently on a project of their choice. The completionof the dissertation enables the student to receive anHonours Degree. For the dissertation, the student canchoose between distance or on campus learning. In bothcases, strong support and supervision will be provided. Aftersuccessful completion of the BA (Hons) Degree, studentscan progress to a Master programme at one of SEG’spartner institutions. .Academic term:5 monthsSWISS HIGHERDIPLOMAAcademic term:5 months+ 6 weeks dissertationSWISS DEGREE ANDBRITISH BA (HONS)DEGREE14SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

COURSE TABLESYEAR 1: CERTIFICATEACADEMIC TERM: 5 MONTHS Food & Beverage Management Food & Beverage Service Practice Food & Beverage Advanced Service Food & Beverage Service Theory & Menu Planning Food & Beverage Cost Control Wine & Bar & Sommelier Hospitality Studies Health & Hygiene (9 weeks) Information Systems I (9 weeks) Accounting Principles Personal Development & Communication French, German or SpanishINTERNSHIP: 4-6 MONTHSPaid internship in the Hospitality industry in Switzerland orabroad.Monthly Salary in Switzerland:CHF 2’168.- to CHF 2’450.-(Deductions for food, accommodation, tax and insurance:approximately CHF 1’000.-)YEAR 2: SWISS DIPLOMAACADEMIC TERM: 5 MONTHSHousekeeping ManagementHousekeeping OperationsFront Office & Rooms Division ManagementFront Office Operations (Opera)Concierge Services (9 weeks)Introduction to Events (9 weeks)Banqueting & EventsEvents Décor (9 weeks)Fundamentals of Interior DecoratingAudio and Visual Technology (9 weeks)Financial AccountingMarketingBusiness Communication & LeadershipFrench, German or SpanishYEAR 3: SWISS HIGHER DIPLOMAACADEMIC TERM: 5 MONTHSHuman Resource Management Product & Brand Development Marketing Management for the Service Industry Managerial Accounting Applied Research Skills Logistics & Supply for the Service Industry Information Systems II Facility Management & Design Interior Design Retail Management of Luxury Brands French, German or SpanishINTERNSHIP: 4-6 MONTHSPaid internship in the Hospitality industry in Switzerland orabroad.Monthly Salary in Switzerland:CHF 2’168.- to CHF 2’450.-(Deductions for food, accommodation, tax and insurance:approximately CHF 1’000.-)YEAR 3: BA DEGREESACADEMIC TERM: 5 MONTHS+ 6 WEEKS DISSERTATION Human Resource Management& Business Strategy Innovations in Design & Technology Small Business Development & Entrepreneurship Project Management Advanced Consumer Behaviour Delivering Added Value Integrated Project / Independent StudySCHOOL OF HOTEL MANAGEMENTSWITZERLAND15

POSTGRADUATEDIPLOMA PROGRAMMEPOSTGRADUATE DIPLOMA IN HOSPITALITYAND DESIGN MANAGEMENTIHTTI’s Postgraduate Diploma in Hospitality and DesignManagement has been designed to provide students witha broad understanding of the international hospitality andrelated industries. The programme has a dual perspective.On one hand it focuses on the daily operations within ahotel’s departments, on the other hand on the decisionmaking processes that lead to effective departmental andhotel management. The programme provides a foundationthat allows the student to work effectively within theHospitality industry and helps to build a career up toexecutive management level.The course is particularly useful for those who have alreadyobtained a university level qualification within anotherdiscipline and intend to become senior managers withininternational hotels, chains and resorts. It is equally relevantfor those who have significant industry experience and needan internationally recognised qualification to advance to thenext level in their career.PROGRAMME STRUCTUREThe 5 month academic term is based on hotel operationsmanagement and executive management studies. Subjectsare delivered in a combination of lectures, seminars andindustry based case study projects.The programme is completed with a 4 to 6 month optionalinternship or a 12 to 18 month management traineeprogramme depending on previous experience. Theinternship office arranges these internships. The internshipperiod provides a valuable insight into how businessesfunction within the industry.After successful completion of the programme, students willreceive a Postgraduate Diploma in Hospitality and DesignManagement. Graduates may be eligible to continue onto a Master’s level programme at one of our SEG partnerinstitutions.16SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

COURSE TABLEPGD INTERNATIONAL HOSPITALITY AND DESIGN MANAGEMENTStarting dates: February and SeptemberACADEMIC TERM: 5 MONTHSFood & Beverage ManagementFood & Beverage Cost ControlFood & Beverage Service Theory & Menu PlanningHousekeeping ManagementFront Office & Rooms Division ManagementFacility Management & DesignInformation Systems IIFundamentals of Interior DecoratingHuman Resource ManagementMarketing Management for the Service IndustryManagerial AccountingConcierge Services (9 weeks)Audio & Visual Technology (9 weeks)French, German or SpanishApplied Research SkillsINTERNSHIP 4-6 MONTHS (OPTIONAL)Paid internship in the Hospitality Industry in Switzerland orabroad.Monthly Salary in Switzerland:CHF 2’168.- to CHF 2’450.-(Deductions for food, accommodation, tax and insurance:approximately CHF 1’000.-)SCHOOL OF HOTEL MANAGEMENTSWITZERLAND17

SWITZERLAND18SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

Switzerland lies in the heart of Western Europe. It bordersGermany in the north, Austria and Liechtenstein in the east,Italy in the south and France in the west. Switzerland is asmall, mountainous country, covering a part of the centralAlps and the northern pre-Alps. With its mountains and hills,rivers and lakes, Switzerland boasts a diverse landscapedespite measuring only 220 kilometres (137 miles) fromnorth to south and 350 kilometres (217 miles) from westto east. The Jura, the Plateau and the Alps form the threemain geographic regions of the country.Switzerland’s political and economic system has broughtdecades of stability and provides a high quality of lifeand a secure future. This stability is also the reason whyinternational organisations such as the InternationalCommittee of the Red Cross (ICRC) and the United Nations(UN), foreign corporations and international forums suchas the World Economic Forum (WEF) value Switzerland asa secure and stable base and by doing so have made it aninternational hub.The Swiss economy is not based on mass production, butrather on the development and production of individualgoods of high quality. Switzerland is dependent on ahighly qualified and well-educated workforce. A goodeducation system is therefore the basis for the internationalcompetitiveness of the Swiss economy.FRANCESWITZERLAND IHTTINEUCHÂTELGERMANYITALYAUSTRIASwitzerland has an international reputation as a providerof world class education. In particular, Swiss Hotelmanagement programmes are recognised by industry asbeing of exceptional quality. Switzerland enjoys a longstanding tradition and reputation for educational excellence.FACTS & FIGURESPopulation: 7.7 millionCurrency: Swiss Franc (CHF)Capital: BernLanguages: German, French, Italian and RomanshArea: 41,285 km 2For further information about Switzerland visit swissworld.orgSCHOOL OF HOTEL MANAGEMENTSWITZERLAND19

“FOR ANYONE WISHING TOPURSUE A CAREER IN THEHOSPITALITY INDUSTRY, IHTTI ISA FANTASTIC STARTING POINT!”LÉON RAAIJMAAKERSGENERAL MANAGER OF HOLIDANY INN GENT EXPO, BELGIUM22SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

FACILITIESIHTTI is located in the city centre of Neuchâtel in theformer “Eurotel”. It provides excellent teaching, leisure andaccommodation facilities. The train station, lake, majorshops and the university library are all within 5 minuteswalking distance.To discover the facilities and the Swiss hospitality spirit at IHTTI,contact us. We will be delighted to welcome you for a visit.ACADEMIC FACILITIES9 classroomsPrivate study room for BA studentsModern and well-equipped academic libraryWireless Internet access in the entire building,free of chargeLEISURE FACILITIESComputer room with Internet connectionRelaxation lounge in the IHTTI lobbyLounge area with vending machines and Internet facilitieson the classroom floorStudents have free access to a local fitness club;(membership cards may be borrowed from the receptiondesk and must be returned within 2 hours.)Student Bar open in the evening from Tuesday to Sunday.SERVICESFront Desk provides assistance when neededStudent counsellorSport and Leisure ManagerSCHOOL OF HOTEL MANAGEMENTSWITZERLAND23

MEALSMeals are provided at one of our two restaurants:“LUXUS”Fine dining training restaurant, is our traditionalFrench-style restaurant, open lunch times during the weekas a training operation for advanced service skills and onsome evenings for special events.“FASHIONISTA”Our international self-service restaurant, is open 7 daysa week and serves a wide range of dishes for breakfast,brunch (Saturday and Sunday), lunch and dinner.“COFFEE BEANS”Is a coffee shop run by trainees. It offers a great option fora quick snack or a relaxing coffee break.*Options for vegetarians and students who cannot eat porkor beef for religious reasons will be provided.24SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

ACCOMMODATIONIHTTI offers the following room categories:TWIN OR SINGLE STANDARD ROOMSLocated in IHTTI Eurotel or in an annex buildingPrivate bathroom with shower or bathPhoneWireless Internet connectionTWIN OR SINGLE DELUXE ROOMSLocated in IHTTI EurotelPrivate bathroom with shower or bathPhoneWireless Internet connectionSatellite/cable TVMini fridgeTWIN OR SINGLE SUPERIOR DELUXE ROOMSLocated in IHTTI EurotelPrivate bathroom with shower or bathPhoneWireless Internet connectionSatellite/cable TV, DVD player, HiFi systemMini fridgeBalcony, lake view or larger floor spaceBED LINEN/TOWELSBed linen and towels are provided for all room categories.The housekeeping department changes them on afortnightly basis.ROOM CLEANINGThe housekeeping department cleans rooms weekly.FRONT DESK/DUTY MANAGEMENT ASSISTANCEAssistance is available 24 hours/day. The front deskstaff members are available during office hours, the dutymanagers at night and during weekends.LUGGAGE ROOMIf required, a luggage room is available in the basement ofthe building for students to store their luggage during theinternship period.SCHOOL OF HOTEL MANAGEMENTSWITZERLAND25

YOUR FUTURE CAREER26SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

IHTTI is able to offer its students an outstanding graduateplacement service. IHTTI students and graduates haveaccess to the following services.IHTTI ALUMNI ASSOCIATIONIHTTI has a very extensive alumni network all around the world.Alumni keep in touch and up to date through regular Alumnievents, the IHTTI Alumni website and newsletters. Alumni alsoprovide job opportunities for new graduates and have accessto positions advertised by the Graduate Career Centre.THE GRADUATE CAREER CENTRE (GCC) ANDSTUDENT PLACEMENT SERVICEThe GCC supports IHTTI students and graduates in theireffort of finding the job of their dreams, connecting themwith major industry representatives around the world. TheGCC is very successful in placing IHTTI students in keypositions in leading hotels around the world.RECRUITMENT EVENTSIHTTI organises a number of recruitment events. Largehotel chains, cruise line companies, airlines, conference andevent organisers and recruitment agencies from all over theworld visit IHTTI to recruit for positions in their organisations.Interview sessions are arranged after the event and a signedemployment contract is often the final outcome for the student.SEG INTERNATIONAL RECRUITMENT FORUM (IRF)Each semester IHTTI students are given the opportunityto meet with industry leaders from around the world at theSEG International Recruitment Forum (IRF). The eventtakes place in March and October and welcomes hotelgroups, boutique hotels, resorts, airlines, cruise lines andmany other industry groups. At the forum, IHTTI studentsattend presentations, are interviewed and recruited for fulltime employment as well as internship positions.The IRF, International Recruitment Forum fulfils anincreasing demand from the global hospitality industry forhighly qualified managers. The participation of employersfrom around the world highlights the esteem andrecognition of SEG schools by industry leaders.SELECTION OF OUR PARTNERS:HOTEL GROUP GENEVASCHOOL OF HOTEL MANAGEMENTSWITZERLAND27

ABOUTSEG SCHOOLSSEG, SWISS EDUCATION GROUPSEG, Swiss Education Group is a network of Switzerland’sleading hotel and hospitality management schools. A recentsurvey of international hospitality recruiters has ranked theSEG schools among the Top 10 in the world. Students at allSEG schools benefit from the “6 SEG Advantages” whichmake SEG schools the ultimate choice for students Seekinga career in Hotel and hospitality management.1. SWISS OWNEDAll SEG schools are officially registered in Switzerland andare 100% Swiss owned, which ensures that your educationis based on the renowned Swiss hospitality tradition andthat your qualifications will be recognized worldwide.2. ACADEMIC QUALITY ASSURANCEAll SEG schools are subject to the stringent academicquality standards expected of Swiss institutions. Closeties to leading hospitality companies ensure that theacademic programmes meet the needs of the industry,and partnerships with other universities allow you toearn a British or American degree along with your Swissqualification.3. SEG ENGLISH FOUNDATION PROGRAMMESEG wants you to succeed in your studies! The SEGEnglish Foundation Programme is a great way to improveyour English level and to prepare you to enter your desiredhospitality programme in any of the SEG schools.4. SEG GRADUATE PLACEMENTSERVICES AND ALUMNISEG graduates are in high demand on the international jobmarket! SEG enjoys strong links with many of the world’sleading hospitality companies and students have directcontact with these organizations at the SEG InternationalRecruitment Forum (IRF) and regular on-campusrecruitment events. Alumni chapters around the worldhelp graduates stay in touch and expand their networkingopportunities.5. STATE OF THE ART FACILITIES & SERVICESThe learning environment plays an important role in yourlearning outcome. SEG schools offer a wide range ofservices including social care, medical assistance, studentsupport centers, sports & leisure activities and the bestfacilities for hotel management studies in Switzerland.6. LOWER INVESTMENTSEG schools have adapted their study programmes to theneeds of international students. The intensive Bachelorprogrammes can therefore be completed in only 3 years,including 2 internships, which means a lower investmentand an earlier start to your career.28SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

SEG ENGLISHFOUNDATION PROGRAMMEThe SEG English Foundation programme is an ideal way forstudents to improve their English skills before starting theirhospitality programme at IHTTI.PROGRAMME STRUCTUREThe programme runs each term in blocks of 4 weeks.Students may enter the programme at the beginning of any4 week block, for a minimum of 4 weeks.The program offers students a minimum of 20 hours ofEnglish instruction per week and covers the followingsubject areas: The length of the programme for each student dependson his or her personal English level at the start of theprogramme. Please consult swisseducation.com for moreinformation.LOCATIONThe programme is offered at the César Ritz campus inLe Bouveret. Students from other SEG schools alsoparticipate in the same programme.TRANSFER TO IHTTIAfter completion of the programme, students aretransferred to IHTTI by minibus or coach.ACCOMMODATIONAccommodation in comfortable twin rooms.MEALSAll meals are included in the indicated fees.FEEThe fee is CHF 600.- per week. The fee includes allexpenses (tuition, accommodation, meals, excursions,insurance etc.). Please refer to the “Dates and Fees” insertfor further information.SCHOOL OF HOTEL MANAGEMENTSWITZERLAND29

STUDENT TESTIMONIALS“I HAVE HAD A WONDERFULEXPERIENCE IN THEMULTICULTURAL ENVIRONMENTOF IHTTI. BEING A PART OF IHTTIHAS GIVEN ME THE OPPORTUNITYTO BECOME A HOSPITALITYINDUSTRY PROFESSIONAL ASIHTTI’S ACADEMIC PROGRAMMESARE WELL STRUCTURED ANDCAREFULLY BALANCED WITHPRACTICAL OPERATIONALTRAINING.”SEA MIN K., SOUTH KOREA“IHTTI IS A SMALL SCHOOLWHERE STUDENTS LOOK OUTFOR EACH OTHER AND GETLOTS OF ATTENTION FROM THEPROFESSORS. DURING THESEMESTER, THE STRANGERS OFTHE FIRST WEEK BECAME A TEAMTO WORK TOWARDS THE COMMONGOAL OF SOON BECOMINGMANAGERS.”CATHERINE T., FRANCE“I ENJOYED THE LOCATIONOF THE SCHOOL ANDTHE CITY OF NEUCHÂTEL.IHTTI IS KNOWN FORMAINTAINING HIGH ACADEMICSTANDARDS. THE LEARNINGIS CHALLENGING THE SCHOOLHAS A GREAT INTERNATIONALCULTURAL ENVIRONMENT.”ANDRIY N., UKRAINE“I AM CONFIDENT TO SAY THATIHTTI’S PGD PROGRAMME HASGIVEN ME A STRONG FOUNDATIONTO ENTER THE HOSPITALITYINDUSTRY. WITH ITS WELL-STRUCTURED STUDIES ANDBALANCED WORKLOAD, NOT ONLYDID I GAIN AN ENORMOUS AMOUNTOF KNOWLEDGE, BUT THE STUDIESALSO ENCOURAGED SOCIALNETWORKING.”WIM R., MALAYSIA“IHTTI OFFERS A UNIQUEOPPORTUNITY TO COMBINEPRACTICAL EDUCATION WITHTHEORETICAL KNOWLEDGEAND ALREADY DURING THEFIRST DAYS OF SCHOOL LETSUS IMMERSE OURSELVESIN THE HOSPITALITYENVIRONMENT SIMILAR TOTHE ONE IN WHICH WE WILLWORK IN THE FUTURE.”ALINA Z., RUSSIA“IHTTI IS MUCH MORE THANJUST A SCHOOL TO ENSURE AHEAD START TO A SUCCESSFULCAREER IN THE HOSPITALITYINDUSTRY. MY EXPERIENCEIS THAT IT IS ALSO A PLACEWHERE NETWORKING CONTACTSAND MORE IMPORTANTLY TRUEFRIENDSHIPS ARE CREATED.”SOREN B., DENMARK30SCHOOL OF HOTEL MANAGEMENTSWITZERLAND

ALUMNI TESTIMONIALS“A GLOBAL NETWORK OFFRIENDS AND COLLEAGUES.A MULTI-CULTURAL AND ETHNICENVIRONMENT THAT CREATESAN ATMOSPHERE BEYOND THEORDINARY. IHTTI HAS GIVEN MEA SOLID GROUND TO MOVE ONTO FUTURE CHALLENGES.”CARL PALMLUNDDIRECTOR OF CONVENTION SALES, CROWNE PLAZAHOTEL & HOLIDAY INN KUWAIT“I WOULD SAY TO ANY STUDENTWHO IS CONSIDERING STUDYINGHOSPITALITY THAT THE SKILLSYOU WILL LEARN GIVE YOUTHE OPPORTUITY TO EXPANDINTO SUCH A BROAD RANGE OFMANAGEMENT POSITIONS.”TRACY ANN SIGNORELLIBUSINESS PROJECT MANAGER, THE BALLET SCHOOLOF LUCERNE, SWITZERLAND“A GREAT TIME WITH A LOTOF INSIGHTS INTO THE HOTELWORLD. THE MOST VALUABLEHANDS-ON LEARNINGEXPERIENCE.”BJORN RICHARDSONGENERAL MANAGER, OAKWOOD RESIDENCESUKHUMVIT, BANGKOK, THAILAND“DURING MY STUDIES AT IHTTI,BEYOND ACQUIRING PRECIOUSKNOWLEDGE ON HOW TO FACETHE CHALLENGES OF THISDYNAMIC INDUSTRY, I ALSODEVELOPED A THOROUGHUNDERSTANDING OF WHATLEADERSHIP REALLY MEANS ANDTHE VITAL STEPS I NEED TO TAKESO AS TO INSPIRE OTHERS.”GIOVANNI SERAFINIHUMAN RESOURCES MANAGER, HYATT REGENCY,GREECE“WITHOUT THE ACADEMICBASE AND GUIDANCE OF THEEXCELLENT TEACHERS ATIHTTI, IT WOULD HAVE BEENDIFFICULT TO ACHIEVE WHAT IHAVE ACHIEVED SO FAR IN MYCAREER. ”MELIK KIZILCANGENERAL MANAGER, MÖVENPICK HOTEL IZMIR,TURKEY“IHTTI GAVE ME THE KNOWLEDGENEEDED TO LAUNCH MYSELFIN THE INDUSTRY IN A MULTI-CULTRUAL ENVIRONMENT.”MARIA JARL CROCIDIRECTOR, HOTEL EDELWEISS MANOTEL AND HOTELAND RESIDENCE CITYZEN, SWITZERLANDSCHOOL OF HOTEL MANAGEMENTSWITZERLAND31

IHTTI, School of Hotel ManagementAv. de la Gare 15-172000 Neuchâtel, SwitzerlandTel. +41 32 720 8050Fax +41 32 720 8055info@ihtti.comOPEN HOUSE AT IHTTIOpen days for interested students and theirparents are arranged monthly. Please checkour website for dates or contact IHTTI directly.INDIVIDUAL VISITSIHTTI welcomes visits from interested studentsand their parents.Please contact: info@ihtti.comindicating the suggested date of your visit.www.ihtti.comA member ofOur Local Representative:(If no address is indicated, please contact the school directly.)Printed in December 2011.