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IMP AEROSPACE REBRANDING - IMP Group

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<strong>IMP</strong> <strong>AEROSPACE</strong> <strong>REBRANDING</strong>David Gossen&Over the past number of years, <strong>IMP</strong> Aerospace has expanded itsoverall capabilities beyond the CP140 Aurora and CH124 Sea Kingfleets into supporting the CH149 Cormorant fleet at all operatinglocations and providing Depot Level Maintenance at the HIA location.Recently we were successful in winning contracts to providewarehousing support to the Canadian C130J Hercules fleet, secondline maintenance for the CT114 Tutor fleet and maintenance supportfor Canadian Army CH146 Griffon helicopters at Canadian ForcesBase Gagetown. We continue to be involved in international programswith the re-wing program for the Royal Norwegian Air Force P3 Orionfleet.Over our history, we have grown from a depot maintenance operationinto one which provides turnkey “In-Service Support (ISS)”. We haveexpanded our Materiel operations, our Engineering and IntegratedLogistics Services (ILS), and are developing more comprehensiveTechnical Publications support for our customers. Our ContinuousImprovement organization, which was created several years ago,continues to work hard to ensure we do all this work in an efficientand effective manner in order to deliver better value to our customers.The <strong>IMP</strong> Aerostructures and <strong>IMP</strong> Avionics facilities have evolved aswell. In April 2011, we moved the <strong>IMP</strong> Machining operation to Amherstand made significant investments in tooling and machining equipment.The <strong>IMP</strong> Avionics operation has evolved from the traditional aircraftwire harness fabrication and Repair and Overhaul of avionicsequipment to perform a significant amount of work for non-aircraftprograms such as Army Land Vehicle Systems as well as Navy towedarray systems. Over the past 20 years it has taken on a significantamount of space related work, including most recently the Radarsat 3buss and payload systems, and work on the James Webb SpaceTelescope and Ukrainian communication satellites.Clearly, <strong>IMP</strong> Aerospace has developed a broad range of world-classcapabilities, which have application beyond the aerospace sector, andis in fact already providing substantial amounts of both products andservices to naval and land customers. To better recognize this growingdiversity of our customers and product applications, and to bring astronger focus to the naval and land activities, the company has beenreorganized with the creation of ‘<strong>IMP</strong> Aerospace & Defence’. Thischange comes at a time that fits well with current trends, given therecent announcements by the Federal Government to commitsignificant resources to recapitalizing the Royal Canadian Navy,Canadian Coast Guard and Canadian Army. Thus, we havereorganized to better focus on the broader sectors.The recapitalization projects outlined in the Canada First DefenceStrategy and the National Shipbuilding Procurement Strategy includesignificant ISS activities as well as manufacturing requirements forwhich <strong>IMP</strong> Aerospace & Defence has significant competencies. Tostrengthen our ability to provide effective service and support to thesesectors, I’m pleased to announce that a Naval & Land Services officehas been established. <strong>IMP</strong> Naval & Land Services will coordinateintegrated solutions utilizing the company’s expertise in IntegratedLogistics Support, Engineering, Materials Management, high qualitymanufacturing and In-Service Support for customers in the Navy andLand system sectors.(Article continued on inside cover page)David Gossen,President of <strong>IMP</strong> Aerospace & Defence#12SEPT. 2012


Coincident with this change, the title of <strong>IMP</strong> Avionics has been changedto <strong>IMP</strong> Electronic Systems to better reflect the work performed and thecustomers we currently support and intend to support. Going forward,<strong>IMP</strong> Aerospace & Defence will consist of three separate Divisions:<strong>IMP</strong> Aerospace, <strong>IMP</strong> Electronic Systems, and <strong>IMP</strong> Aerostructures. The<strong>IMP</strong> Naval & Land Services office, although not a separate Division assuch at this time, will report directly to me.The future for <strong>IMP</strong> Aerospace & Defence is certainly exciting and fullof new opportunities for growth. We have done a tremendous job ingrowing our business over the past many years, expanding ourpresence throughout Canada as well as internationally both intraditional business as well as in new areas. Never before have webeen involved in such a high degree of proposal development. Weare continuously seeking to increase our business base in newIn Issue #10 of the <strong>IMP</strong>rint (March 2012), we announced the awardingof the contract for CT114 Tutor second level maintenance to <strong>IMP</strong>Aerospace. Since that time, the Tutor team very quickly establishedthemselves as ready to take on the task of second level maintenancein support of Canada’s 431 Air Display Squadron (the Snowbirdaerobatic team).Since taking over the CT114 contract on April 1, the <strong>IMP</strong> Trenton teamhas come up to speed and delivered their first two aircraft on time, andas forecast. The third aircraft, was delivered on schedule on August 27and was immediately flown to <strong>IMP</strong>’s Halifax facility to be painted in theiconic Snowbird paint scheme.<strong>IMP</strong> <strong>AEROSPACE</strong> <strong>REBRANDING</strong>(Continued from cover page)platforms and services.Developing new business is very dependant on performing well onexisting business. We all have an important part to play towardsensuring we keep our existing customers delighted so that they willrecommend us for additional business as opportunities arise. Thededication and professionalism of all <strong>IMP</strong> Aerospace & Defence staffhas been a major factor in our growth and is very much appreciated.I will continue to rely on your dedication and professionalism as weseek out new opportunities to expand our business and build a securefuture for our company.David GossenPresident<strong>IMP</strong> Aerospace & DefenceCT114 TUTOR PROGRAM UPDATESubmitted by: René Petit<strong>IMP</strong> is under contract to carry out modifications and provide Periodicmaintenance and Special Inspections on at least 10 aircraft per year,some of which will be converted from training aircraft or re-activatedfrom storage to the Snowbird configurations. These aircraft will thenfly to our Halifax facility to be painted in Snowbird colours. In additionto the “routine” tasks above, the Trenton team is on standby duringthe Snowbird’s air show season to provide mobile repair partymaintenance support to the Snowbirds whenever they are east ofthe Ontario Manitoba border.Today, our team of 21 dedicated professionals, headed by sitemanager, René Petit, are well entrenched into the fabric of 8 WingTrenton, providing excellent support to the CT114 fleet.Congratulations to the team on their early success.As some of you may be aware, employees of <strong>IMP</strong> Aerospace &Defence are eligible for a discounted rate on IT products available at<strong>IMP</strong> Solutions. Discounts are calculated not by a percentage of theMSRP but at 7 per cent over cost and since markups vary for differenttypes of products some will produce a greater savings for employeesthan others. For more information on specific product discounts and to<strong>IMP</strong> SOLUTIONS – STAFF DISCOUNTSubmitted by: Ashley Lushtake advantage of these savings,please contact orderdesk@impsolutions.com.For more information on other group discounts offered to <strong>IMP</strong> <strong>Group</strong>employees, please visit the corporate space on the Intranet athttps://myimp.impgroup.com/login.jspa.solutions


<strong>IMP</strong> ELECTRONIC SYSTEMSSubmitted By: John MartellLocated in the suburban community of Hammonds Plains sits <strong>IMP</strong> Electronic Systems,formerly known as the Avionics Division. It is a world class manufacturer of electricalassemblies and wire harnesses, supplying major OEM customers such as The BoeingCompany, Lockheed Martin, Sikorsky Aircraft and other major OEMs. From patrollingthe depths of the sea with SONAR systems, to supporting our military and military allieson both Land and Air platforms, or searching for new worlds in outer space with themost technically advanced telescopes, we are proud of our contributions to theseprograms.<strong>IMP</strong> Electronic Systems employs 110 people occupying a 43,000 square foot facility.Over the 30 years of operation, this facility has supported the <strong>IMP</strong> Aerospace andDefence HIA location and our customers with wire harnesses and Repair and Overhaulof avionics and electrical equipment.The Division works with customers providing engineering support, manufacture and lifecycle support of the equipment manufactured within the facility. Over the years, <strong>IMP</strong>Electronics Systems has provided electronics and wire harnesses in support of variousmilitary and commercial platforms including:· Naval (wire harnesses for towed array systems and sonar transmitter refurbishment)· Land Vehicles (wire harnesses for light armored vehicles and tanks for GeneralDynamics)· Fixed Wing Aircraft (avionics repair and wire harness manufacture for customers suchas Boeing, Lockheed Martin and Bombardier)· Rotary Wing Aircraft (manufacture and repair of electrical components and wireharnesses for Sikorsky, Boeing and Bell)· Space Applications (wire harness design and manufacture for SPAR, COM DEV, MDAand Bristol Aerospace)Utilizing our extensive experience in manufacturing electrical assemblies, we are ableto offer customers a total solution for their electronic system needs. Over the years, wehave made significant investments in cutting edge technologies including laser markingequipment, environmental testing facilities, clean room operations (up to ISO Class 9levels) and a variety of automated testing equipment.The Electronic Systems team consistently looks to delight our customers and it isthrough the commitment of our people that we are able to achieve this goal. From RFQresponse to product delivery and support, the entire team ensures that we meet andexceed the customer requirements. This includes regular updates to the customer onour progress through the Contracts <strong>Group</strong>, ensuring parts are ordered and arrive ontime to meet build commitments from Purchasing, providing build instructions andsupport by Planning, performing manufacturing andtroubleshooting by Assemblers and Technicians,determining the electrical testing and pass criteria byEngineering, ensuring compliance to customerrequirements by Quality and performing the finalpackaging and shipping by the Material Team.The efforts of <strong>IMP</strong> Electronic Systems have not goneunnoticed as the Division maintains excellent supplierscore card results and received a Boeing SupplierExcellence Award for our delivery and qualityperformance in 2011.Well done to the entire team and congratulations onyour success.Cable Assembler Doreen Spurr completing P-3 harnessesCable Assembler Coleen Wortman working on a Chinook HarnessCable Assembler Tara Slaney completeing a F-18 harnessF-18 Lead Hand Patty RiedStores Controller John ThorneAvionics Technician Mark Meaney manufacturinga Sikorsky Blackhawk Bladefold unitCable Assembler Melanie Misnerlaser markingAvionics Technician Duane Finckoverhauling a S-61 ASE unitCable Assembler David Wardope


That is just what several employees of <strong>IMP</strong> Aerostructures did byvolunteering on Friday June 1st for the annual RELAY FOR LIFEevents held in Amherst. Between two teams, they raised a total of$5,800 towards the fight against CANCER. Throughout the year, allthese volunteers met several times and among other things raisedmoney through raffles, yard and bake sales, holding a wellnesssymposium, etc. Relay for Life ceremonies were held throughout theCELEBRATE! REMEMBER! FIGHT BACK!Submitted By: Ann Gilfoy“all-night” 12-hour event starting with a Survivors’ Dinner, OpeningCeremonies, Luminary Lighting and several more events held all nightlong. Not to mention that at least two members of each team arerequired to walk the track throughout the whole night.CONGRATULATIONS to both teams: <strong>IMP</strong> STEELERS UNITED andThe ZUMBA DIVAS in raising $5,800 and to all you others whocontinue to work towards finding a CURE.TEAM – <strong>IMP</strong> STEELERS UNITED “METAL HEADS”From Left: Deborah Emmett, Jean McPhee, Linda Dempsey,Ryan Mitton, Brenda Guthrie, Janice Beed, Joe Porter,Jenn Starling, Mitch Meade, Ken Guthrie(members not shown: John Taylor, Jillian Penny, Joey LeBlanc)TEAM – ZUMBA DIVAS – Alyson Fromm, HR Manager (back row, 3rd from the right)joined her Zumba Divas group to bring awareness and make a big differenceSURVIVORS’ DINNER VOLUNTEERS – Dubbed the“Hugger-Greeter” - Ann Gilfoy, Health and Safety Officer(2nd from left) volunteered by joining very good friendsto help serve over 200 Cancer Survivors a healthy andhearty dinner, kicking off the 2012 Relay for Life Challenge.2012 <strong>IMP</strong> <strong>AEROSPACE</strong> GOLF TOURNAMENTSubmitted By: Darren CrowleyThe 2012 <strong>IMP</strong> Aerospace Golf Tournament took place on Saturday, July 14 at Fox Hollow GolfClub in Stewiacke. One hundred and forty-five (145) participants came out to mark thetournament's 16th year. We are very pleased to announce that $4,225 was raised for charity(this includes the money raised through the online auction of an autographed Lee Westwoodshirt donated by Dave and Gail Richardson).Organized by Darren Crowley, the tournament takes place annually on the second Saturdayof July and all Aerospace employees and their families are welcome to attend. This year'stournament would not have been possible without the help of the following volunteers: JennCrowley, Pam Daziel, Alan Denomme, Sarah MacDonnell, Pat MacEachern, Laurie Murray,Cathy Turner and Tammy Warnell.First Place – Bill Ricketts, Trevor Gossen,Larry Lundquist and David GossenMost Honest – Gail Richardson,Paul McCabe, Amanda Harris, Bob HardyLong Drive, Women – Charlene Parks(Long Drive, Men – Pat Dufour)Putting Contest Winner– Team Hudson (Mark Hudson)Closest to Pin, Men – Ron Holt(Closet to Pin, Women– Chelsea White)The Amherst Junior A Ramblers hockey team held a golftournament fundraiser at the Amherst Golf Club, on July 6,raising approximately $6,000. There were two teamsrepresenting <strong>IMP</strong> Aerostructures, which included Stephen Bird(Bird Man), Jamie Brown (Hot Pants), Earl Dow, Terry Lewis,Mark Bourgeois, Mike (Max) MacDonald, John Carter, andBruce Hebert. This year marks the Ramblers 45th anniversaryand it is the oldest team in the league. To celebrate thisspecial occasion, the Ramblers made the tournament a littlemore special by adding activities at the tee blocks for manyof the holes, with food, drink, draws or contests. They allhad an extremely good time. Great job guys.RAMBLERS TEE-TIMESubmitted By: Linda CarterTeam 1 – Jamie Brown, Max (Mike) MacDonald,John Carter, Earl DowTeam 2 – Terry Lewis, Stephen Bird,Bruce Hebert, Mark Bourgeois


On Saturday, July 7, <strong>IMP</strong> Aerostructures held their annual Family FunDay at the Amherst Stadium. The event was well attended by many ofthe Aerostructures employees and their families. The young and thenot so old enjoyed the many activities that were on hand as the dayconsisted of lunch, ice cream treats, bouncy castles, giant bike rides,a dunk tank, Sumo wrestling contests and many great prizes. Thankyou to the <strong>IMP</strong> Aerostructures Social Committee and friends for alltheir hard work in putting together this enjoyable day.<strong>IMP</strong> AEROSTRUCTURES FAMILY FUN DAYSubmitted By: Linda CarterJane HunterDanica WallisDarryl Ferguson and Jane HunterThe annual <strong>IMP</strong> Aerospace social society Family Day was held onSaturday, August 11. Unfortunately, the weather did no co-operate asit was overcast with a few showers. While attendance was down thisyear because of the weather, those who attended had a great time<strong>IMP</strong> <strong>AEROSPACE</strong> FAMILY DAYSubmitted By: Dianne J. Husseyand the kids thoroughly enjoyed the “Mickey” bouncy tent/slide.There was a barbeque for all and candy throws/games and prizes forthe kids.Family Day Participants


Andrew ThompsonJeff MosherHarley RogersRichard GrovesDale RockwellThis is the final installment of our articles to introduce you to the Senior Aerospace leadership team.We hope that you have found this series of articles both interesting and informative.ANDREW THOMPSONDIRECTOR FIXED WING PRODUCTIONResponsible for directing activities within the Fixed WingProduction Departments. This includes establishing realisticyet challenging targets for the Fixed Wing ProductionManagers and working with other <strong>IMP</strong> Branches andDepartments to remove or avoid impediments to FixedWing Production progress. The primary accountability inthis area is ensuring that the Fixed Wing ProductionDepartments meet the cost and schedule objectivesestablished by the VP Production.JEFF MOSHERSENIOR DIRECTOR ENGINEERINGResponsible for directing activities within the EngineeringBranch. This includes establishing the annual operatingbudget for the Branch, and in turn ensuring that the Branchis adequately staffed to meet budget commitments and tosatisfy customer requirements. The responsibilities alsoinclude the development, implementation and maintenanceof Engineering Branch policies and procedures to ensurecompliance with industry standards and regulations andto promote the professional development of staff.HARLEY ROGERSDIRECTOR OF CH149 CORMORANT MAJORPROJECTS AND STRATEGIC INITIATIVESAs the Director of Cormorant Major Projects, HarleyRogers provides oversight for large programs rangingfrom the Cormorant Depot Level Maintenance and theMaintenance Task Rationalization Programs to a hostof smaller projects to enhance the capabilities of theCormorant Search & Rescue helicopter fleet. UnderStrategic Initiatives, he provides oversight for theAW101-519 (former VH71) assets in #3 Hangar aswell as the long term acquisition and management ofadditional capabilities for the CH149 Cormorantprogram.RICHARD GROVES – DIRECTOR MATERIALResponsible for the effective and efficient functioning of theMateriel Operations Department, including meeting budget andservice level objectives. The Director is the accountable authorityunder Aerospace’s Quality and Airworthiness ManagementSystems for all supply chain/logistics processes and procedures.Reporting to the Executive Vice-President, the Director providesday-to-day direction as well as the longer term resource andstrategic planning for the full range of supply chain and logisticalservices to the <strong>IMP</strong> Aerospace & Defence and <strong>IMP</strong> ElectronicSystems and one stand-alone business unit, the CC130JWarehouse operation in Trenton, Ont.JOHN LANDRYDIRECTOR, HUMAN RESOURCESAs the Director, Human Resources, Mr. Landryoversees the human resources, training, andOHS&E functions and is responsible to aligndepartmental activities to support <strong>IMP</strong> Aerospace& Defence strategies and objectives, includingthe maintenance of a positive labour relationsenvironment. ent.John LandrySTEVE MAHAR – DIRECTOR, ASE ANDSPECIALTY ENGINEERINGResponsible for the activities of two Engineeringdepartments that provide both direct and indirectProduction support through the provision ofAeronautical and Specialty Engineering analyticalservices to other Engineering departments. Inaddition, analytical services are provided directlyto the Department of National Defence andCivilian operators of aircraft for modificationdesign, in-service structural health monitoring,airworthiness, Electro Magnetic Interference(EMI)/Electro Magnetic Compatibility (EMC),repair and maintenance. Engineering servicesalso include subject matter advice in maintainingHIA Plant material processes and OccupationalHealth and Safety issues.Steve MaharDALE ROCKWELLSENIOR DIRECTOR CONTINUOUS <strong>IMP</strong>ROVEMENT AND INFORMATION TECHNOLOGYReporting to the Executive Vice-President of <strong>IMP</strong> Aerospace & Defence, Dale Rockwell is responsible forContinuous Improvement (CI) initiatives and Information Technology (IT) at <strong>IMP</strong> Aerospace & Defence aswell as Cormorant Search and Rescue Helicopter (CSH), Electronic Systems at Hammond’s Plains andTutor maintenance and CC130J warehouse operations in Trenton. CI and IT have been involved ininitiatives such as bar coding of work orders and inventory, tools and equipment management, electronicforms, Hangar reorganization and utilizing an assembly line process for Electronic Systems wire harnessmanufacture.TONY PERRYDIRECTOR QUALITY ASSURANCEResponsible for directing the activities of the QualityDepartment including Non-Destructive Testing. Thisincludes the maintenance of the Aerospace DivisionQuality Management System through leadership,oversight and formal reporting. These activitiesencompass Aerospace, Electronic Systems, CH149Cormorant Operations and CC130J Hercules andCT114 Tutor programs located in Trenton, Ont.Provision of NDT support to all aircraft programsincluding external support to sister divisions andcommercial activities. Tony Perry is also responsiblefor maintaining positive relations with <strong>IMP</strong> customerrepresentatives and regulatory bodies in support of<strong>IMP</strong> programs.Tony PerryROBERT SMALL – DIRECTOR OF NEWBUSINESS DEVELOPMENT, <strong>IMP</strong>AEROSTRUCTURESThe Director of New Business Development isresponsible for pursuing new market opportunitiesand sales for <strong>IMP</strong> Aerostructures. In this role, theProgram Management department reports to theDirector of New Business Development on theprogress and performance on the various customeraccounts with respect to Delivery, Quality and Cost.Robert SmallBRUCE SUTHERLANDSENIOR DIRECTOR CANADIANPROGRAMSResponsible for directing the activities of ateam of managers on <strong>IMP</strong> Aerospace &Defence’s Canadian programs to meet theCP140 Aurora, CH124 Sea King, and CH149Cormorant Depot Repair Programs andCT114 Tutor second level maintenancecontractual requirements, as well as providingpositive Programmatic interfaces with <strong>IMP</strong>’scustomers for these programs.KINGSLEY M. GALE – DIRECTOR CP140COMBINED PRODUCTION PROGRAMAs the Director of the CP140 Combined ProductionProgram, Kingsley Gale is responsible for the overallimplementation of the program which consists of threemajor elements (Residual Third Line Inspection andRepair, BLKIII Avionics upgrade and ASLEP) that arebeing carried out on the CP140 aircraft. He is alsoresponsible for being the main point of interface withthe customer (DND) on all programmatic itemsassociated with directing a team of dedicated projectmanagers, each responsible for a separate aspect ofthe Combined Program.PETER SEAWARD – DIRECTOR FACILITIESAND SPECIAL PROJECTSResponsible for directing activities within theFacilities/Maintenance Department and the Paint andProcess and Quality Labs Departments. This includesdirect support services to Aircraft Production as well asinfrastructure maintenance and repairs. Strategicfacilities planning and plant services budgetary controlare areas of prime responsibility. Security Managementand associated facility access control also fall within theassigned area of responsibility, as does direct support tothe aircraft program managers via special projects.Internal customer relations are also a key responsibility.TIM EDGERTONDIRECTOR ROTARY WING PRODUCTIONAs Director of Rotary Wing Production, Tim Edgerton isresponsible for both the CH124 Sea King and CH149 CormorantProduction Programs along with #8 Building Manufacturing andR&O. The key accountability in this role is to the productionworkforce, ensuring that it is provided with everything required toensure that the schedules and budgets are met. He also acts asPerson Responsible for the Assignment of Authority (PRAA) in anairworthiness capacity, ensuring each person is properly qualifiedand authorized to carry out their work on both of the rotary wingprograms.PHIL BOULTERDIRECTOR CONTROL CENTRE OPERATIONSResponsible for directing activities within the Aircraft Programs Control Centres. Thisincludes establishing the principles and guidelines for aircraft scheduling, earned valuereporting, work order flow control and log control within the Fixed and Rotary Wing AircraftPrograms, along with maintaining the integrity of the processes and providing detailedanalysis of production cost and schedule performance. The main accountabilities in thisarea are accurate assessment and reporting of aircraft status and sound analysis to enablethe Production organization to make informed decisions in order to achieve the objective ofdelivery on time and on budget.Bruce SutherlandPhil BoulterKingsley M. GalePeter SeawardTim Edgerton


<strong>IMP</strong> ELECTRONIC SYSTEMS COMPLETES MAJOR SATELLITE MILESTONESubmitted By: John Martell<strong>IMP</strong> Electronic Systems is pleased to announce the successfulcompletion and installation of the repeater wire harnesses forExpress-AM 5 and Express-AM 6 Satellites for MacDonald, Dettwilerand Associates Corporation (MDA). These satellites will be operatedby the Russian Satellite Communications Company (RSCC) and thefirst satellite is expected to be launched in early 2013. The harnessesrepresented an incredible technical challenge due to the high wirecount (over 30,000 connection points), detailed workmanshiprequired and the physical challenges of building harnesses on a15x8x7 foot mock up.Upon the successful integration of the AM 6 Satellite, <strong>IMP</strong> was awardeda follow on program for the manufacture, test and installation of wireharnesses for the Lybid Satellite. Final testing of the harnesses will becompleted at <strong>IMP</strong> in September with integration occurring at MDA inMontreal by the <strong>IMP</strong> team in October. The Lybid Satellite will be the firstUkrainian telecommunications satellite and will be launched in 2014.MDA Satelite HarnessPAUSING FOR QUALITY AND SAFETYSubmitted By: Kevin LemkeAmongst all of the challenges and priorities a company faces, ensuring we produce a highquality product in a safe manner must be considered the most important. Maintainingschedule, controlling cost and being responsive to customer requests are all very important,but none of these concerns can ever be permitted to result in substandard work or unsafework practices. If our customers ever lose faith in the quality of our product, none of therest will matter because they won’t be customers for long. Even more importantly,everyone needs to go home safely to their families at the end of every workday.During the 2011 operational year, a number of incidents occurred that suggestedoperational pressures might be jeopardizing our focus on quality and safety. A range ofproblems including customer observations during audits, production errors resulting inrework, and some near miss incidents that could have resulted in injuries were cause forconcern. These concerns were shared by Production Management and the Union Executiveand have resulted in a series of Kaizen and other events focused on improving everyone’sawareness of the importance of safe and effective operations.A major Kaizen event held just before Christmas 2011 when a team of over 40 peopleincluding Production Workers, Supervisors, Support Department Personnel, and Quality andSafety Personnel spent 3 days reviewing several representative incidents that happened overthe course of the year. Each group then provided their perspective on root causes consideringHuman Factors, Lean Manufacturing and ISO Quality System requirements. This helped toidentify general trends that were contributing to the concerns raised and resulted in thedevelopment of a series of recommended actions. From the recommendations, a Qualityand Safety Improvement Plan was developed with initiatives targeted for completion in the3 month, 6 month and 1 year timeframes. This plan was approved in its entirety by thecompany executive and is well into implementation.A common theme from all of the groups involved in the Kaizen, was thatit is easy to succumb to complacency or pressure to get the job done. Weneed to ensure people are aware of what the task is, how to do it properlyand what has the potential to go wrong. The Quality and SafetyImprovement Plan included a variety of initiatives to help provide thisawareness.The first event was to have the DND Directorate of Flight Safety (DFS)provide a briefing to the workforce. This briefing occurred in February andwent over the events and conclusions from many Flight Safety incidentsthat the RCAF had experienced in 2011. Over 200 <strong>IMP</strong> personnelattended and the consensus was that the briefing is an excellent meansfor reminding everyone just how easy it is for mistakes to be made andincidents to result. It is our intention to hold this briefing annually andDFS has already agreed to provide the next session on December 7th.DND Directorate of Flight Safety (DFS) delivers presentation to <strong>IMP</strong> staffon February 2012Production and Production Support staff addressing issues raised at the December 2011 Kaizen


OUTSTANDING OUTCASTSubmitted By: Clair HendersonThe 103 Search and Rescue (SAR) Squadron call themselves ‘The Outcasts’ because of theirremote location in Gander, Nfld. Once every 3 months, a member of the squadron is awardedthe ‘Outstanding Outcast’. For the last quarter, this prestigious recognition was awarded to <strong>IMP</strong>employee Vince Hibbs, an Avionics (AVS) Tech on the CH149 Cormorant.Vince received the award for his exemplary service as an AVS technician. He embodies thestrong work ethic, professionalism and the demeanor that make ‘The Outcasts’ stand outamongst SAR Units. Of particular note was his expert installation, troubleshooting andimprovement of the Garmin 500, SATCOM and Hover Light Switch Modification projects.The Outcast Award comes with a reserved parking spot for the quarter. As Vince walks to work,he decided to raffle off the parking spot and by doing so raised $132 which will be donated tothe Diabetes Society.Well done Vince.Vince Hibbs, AVS Technician, MOB Gander, Major Clint Mowbray,Commanding Officer, 103 (SAR) Squadron, The Outcasts.HELENA’S VISIT TO <strong>IMP</strong> TUTOR MAINTENANCE OPERATIONS TRENTON, ONTARIOSubmitted By: René PetitOn Wednesday, August 8, <strong>IMP</strong> Aerospace CT114 Tutor MaintenanceOperations in Trenton Ont., was honoured by a visit from a veryspecial six-year-old girl. Helena Kirk captured the hearts of everyonewho met her that day. Helena was diagnosed with AcuteLymphoblastic Leukemia (ALL) on April 1, 2009. Although Helena hasendured 841 days of cancer treatments consisting of needles,chemotherapy and many surgical procedures, she continues to smile,laugh, dance and play with the passion of most six year olds.July 22, 2011 was her last day of chemotherapy and if she remains inremission for the next two years she will be considered cured. Whileattending a sporting event in Toronto last year, Helena asked if shecould meet some of the military members present at the game and toour good fortune she was introduced to some of the members fromour local base staff at 8 Wing Trenton. Helena has been in remissionfor one year and to help celebrate this milestone, she and her familywere invited to spend a day at 8 Wing.Helena’s passion for the Snowbirds spearheaded her visit to the <strong>IMP</strong>CT114 maintenance facilities. The smile on this very special little girl’sface was contagious. It grew bigger and bigger as she enjoyedmeeting her new friends at <strong>IMP</strong> and it covered her entire face whenshe was given the opportunity to sit in the cockpit of both a CF18Hornet fighter jet and a Snowbird CT114 Tutor aircraft. The lightsthat shone from the CT114 that Helena was playing with were dull incomparison to the twinkle in her eyes.After the opportunity of having a picture taken, Helena shared herBravery Beads with us. This is a collection of six strands of over 500beads. Helena’s mother, Sarah explained that Helena received one forevery procedure that she endured, as part of a program at Sick Kidsthat helps the children get through some pretty trying times. Totallyremarkable, it brought a lump to the throat of everyone present.Helena also adores fairies and with this in mind, René Petit, the sitemanager, presented Helena with a gift of a little sterling silvernecklace, which had a pendant of a fairy sitting on the crest of themoon, from all of her new friends here at <strong>IMP</strong> Trenton. Helenaannounced that she would never take it off and was left speechless,which is apparently quite rare for this brave little girl. Her Mom saidthat each day is a victory for them; this particular day was an honourfor everyone here at <strong>IMP</strong>.Written by Helen Gifford, <strong>IMP</strong> Trenton.THE NS – NB CROSS BORDER CHALLENGESubmitted By: Linda CarterThe Cross Border Challenge is a 10k walk or run across theWorld Famous Tantramar Marsh. For those of you notfamiliar with the marsh (formerly known as Beaubassin), it isa National Wildlife area on the southern part of the Isthmusof Chignecto, which joins Nova Scotia to New Brunswickand the Canadian mainland. The 10k point-to-point coursestarts in Aulac, NB and finishes in Amherst, NS.Tina Fleming, Team LeaderBob White and Cindy HicksAndrea Bishopand Lorne ClarkAlyson Fromm withdaughtersJulie and KaitlynThe Cross Border challenge has been held annually since2009 and continues to grow in size, with 280 registeredparticipants for this year’s race. The net proceeds from thechallenge go to the Cumberland YMCA for youth programsand this year’s run raised more than $20,000! It truly was afantastic fundraiser for the community. A big congratulationsgoes out to the <strong>IMP</strong> Aerostructures volunteers and thosethat participated in the 10k run/walk.


INTRODUCING <strong>IMP</strong> AEROSTRUCTURES WELLNESSCOMMITTEESubmitted By: Linda CarterShawna Doucette, HR Generalist at <strong>IMP</strong> Aerostructures, took on thechallenge to set up a Wellness Committee to help inform employeesof the benefits of living healthy. The committee has a Wellness Boardlocated in the cafeteria with healthy recipes and many helpful tips toachieve your wellness goals. Stay tuned for more healthy updatesfrom the <strong>IMP</strong> Aerostructures Wellness Committee. I am sure theyhave lots of great activities in store for us. Keep up the great workWellness Team!NSCC STUDENT SUCCESS AWARDSubmitted By: Linda CarterOn June 13, Alyson Fromm, HR Manager and Linda Carter, HRAssistant at <strong>IMP</strong> Aerostructures, presented John (Jay) Hawker, astudent at NSCC, with the <strong>IMP</strong> Aerostructures Award during the NSCCStudent Success Celebration awards night. The award is presented toa student who: is continuing with their second year at NSCC, has highacademic standing, has demonstrated teamwork and respect for staffand fellow students, and who has a willingness to go above andbeyond what is expected of them. Congratulations Jay and we wishyou continued success in your future endeavours.L-R – Alyson Fromm, HR Manager, Linda Carter, HR Assistant, and award recipient John (Jay) Hawker.From left to right – Jennifer LeBlanc, Eric Richards, Jillian Penny,Shawna Doucette, Ann Gilfoy, Kim Crocket.ERGONOMICS TEAMSubmitted By: James Friars<strong>IMP</strong> Aerospace & Defence’s airport site has a new specialty health &safety team to tackle ergonomic issues in the workplace: TheErgonomics Team. Ergonomics is a field concerned with how workersinteract with their environments, and how they can do so in a safemanner. This is an important topic to consider, as a poor work stationdesign can lead to injury – particularly musculoskeletal injuries.Members of the team are: Sean Bedell, Melinda Charlton, SheriHoolwerf, Ashley Lush, Dave McDougall, Nick McGrath, Matt Pelley,Robert Presseau, Peter Roberts and Peter Wedge. Earlier this year,members attended ergonomics training put on by the Nova ScotiaWorkers’ Compensation Board, where they learned how to perform anergonomic assessment. The team has already completed more thana dozen assessments, and is currently working on more. If you areconcerned about the ergonomic aspects of your workstation andwould like an assessment, please contact any member of the team.<strong>IMP</strong> <strong>AEROSPACE</strong> PUB CRAWLSubmitted By: Anne-Marie McDevittThe annual <strong>IMP</strong> Aerospace social society pub-crawl was held onSaturday, August 18th. With a fantastic hot and sunny day and a greatpub line up, the event was well attended and everyone enjoyedthemselves thoroughly. This year’s festivities started at Your Father’sMoustache and stopped at theSplit Crow where Mickey Doyle’sband was playing.The Social Society would like tothank everyone for helping tomake this year's pub crawl asuccess and we look forward toseeing regular and new faces atour next event.OLD ORCHARD INN SUMMER BASH JULY 2012Submitted By: Anne-Marie McDevittThe <strong>IMP</strong> Aerospace & Defence summer bash was held on July 7.There were a large number of personnel in attendance at both thebarbecue and the dance that followed. A number of people bookedrooms or cottages at the Old Orchard Inn, where the air conditioningwas a welcome relief.There were a lot of familiar faces at the dance and a birthday cakesurprise for Melanie Hatch who turned 25 again. Mickey Doyle headedup the entertainment with his solo performances and dance music atintermissions. He is an amazing musician and can really belt outpopular music, including songs by the artist Adele and other “Top 40”performers. He was accompanied by a few “guest star” musicenthusiasts including Taff with his solo performance on thetambourine. The event ended with an incredible, but short, display offireworks. A good time was had by all.Pictured (L to R, T to B) – Sean Bedell, James Friars, Matt Pelley,Dave McDougall, Melinda Charlton, Sheri Hoolwerf, Ashley Lush, Nick McGrath


Some of the <strong>IMP</strong> Aerospace & Defencemotorcycle enthusiasts gather for agroup photo.Congratulations30 years of servicePresenter: John Martell: Wire Harness Program ManagerRecipient: Dolein Haverstock: Cable Assembler<strong>IMP</strong>ORTANT GROUP BENEFIT CHANGESSubmitted By: A. LushOur group benefits provider, Manulife Financial, has moved our benefits planto their enhanced claims and administration system effective September 13.This move provides you with access to new online services, such as onlineclaim submission and electronic claim statements. These online serviceenhancements will enable you to avoid unnecessary mail delays and receiveyour health and dental claim payments faster than ever. At the same time,Manulife Financial will also change the plan contract number used to identifyour group benefits plan.Employees previously registered for Manulife’s plan member internet site cansimply log in using the new policy number and current password. Employeeswho were not previously registered for this service have been pre-registeredand should receive information regarding this shortly.If you have not received communication from Manulife Financial regarding thisimportant change to your group benefits, please contact Human Resources toconfirm your home address.CONVERSION TO BI-WEEKLY PAYSubmitted By: Danielle GaudetWe would like to take this opportunity to remind those affected that more than1,000 <strong>IMP</strong> Aerospace & Defence employees will be converting to a bi-weeklypay system this fall. The last weekly payroll for the period October 14th throughto October 20th, 2012 will be paid as normal on October 25th. The firstbi-weekly payroll will cover hours and wages submitted for the period October21st to November 3rd and paid to employees on November 8th.All deductions from an individual’s pay that would happen four times a monthwill happen twice a month after the conversion. This includes RRSP contributions,<strong>Group</strong> insurance and income tax (which will be deducted based on the CanadaRevenue Agency’s requirements for the balance of the 2012 taxation year).A dedicated email address (biweekly@impaerospace.com) has beenestablished to receive any employee questions. As well, there will be Q&A andhelpful tip links coming soon to my<strong>IMP</strong>.Name : __________________ Clock # : ________1) Which 2-week period will the first bi-weekly pay period cover?a) Oct. 21st – Nov. 3rdb) Nov. 18th – Dec. 1st2) How many assessments has the new Ergonomics Teamcompleted so far?a) more than 50b) more than 20c) more than a dozend) nearly a hundred3) How many people are currently employed at<strong>IMP</strong> Electronic Systems in Hammonds Plains?a) 130b) 120c) 115d) 1104) How many teams represented <strong>IMP</strong> at the Amherst Junior ARamblers golf tournament?a) 4b) 2c) 3d) 65) How many participants were there in <strong>IMP</strong> Aerospace’sannual golf tournament this year?a) 145b) 173<strong>IMP</strong>rint CONTEST WINNERSWe are very pleased with the number of ballots we receivedfrom the June issue, and we’re happy to announce that thewinners this time around are Gary Clarke, Laurie Murray, andMichelle Cormack! Congratulations to our winners from theJune issue, and a big thank you to all who sent in theirentries – we’re looking forward to even more ballots for thenext draw!<strong>IMP</strong>rint ContestHave You Been Reading?To get your name entered into the September draw, simply cut(or tear) out and fill out the ballot below, and mail it to AshleyLush at mailbox 504 before November 9, 2012 – to be fair toeveryone, we ask for only one ballot per person. For ourAerostructures entries, please deposit your entry in the ballotbox in the cafeteria. If your ballot is one of the first three drawnwith all the correct answers, you’ll win a $25 Tim Horton’s GiftCard.c) Oct. 3rd – Oct. 16thd) Dec. 2nd – Dec. 15thc) 154d) 138


LONG TERM SERVICE AWARDS<strong>IMP</strong> <strong>Group</strong> has made enhancements to the Long Service andRetirement Recognition program which is offered in conjunction withHenry Birks and Sons. Service milestones are recognized at 5-yearintervals up to 40 years of service and retirement.5 YEARS (UNTIL END OF SEPTEMBER)Kyle Allen, Rejean Asselin, Mark Barkhouse, Janice Beed,Ryan Black, Michael Blenkhorn, Matthew Carscadden, Ian Carter,Melanie DeYoung, Timothy Edgerton, Cheryle Engram, Daniel Farrell,Lucie Fournier, Alyson Fromm, James Gaylor, Natasha Haywood,Mark Hudson, Denis Lannon, Tony Leung, Graham Lister,Susan MacLean, Andrew McDermott, Clifford Munro,Samantha Nockles, Kevin Oickle, Dorothy Poole, Chris Rimmer,Brenda Ross, Ahmad Saleh, Andrew Savage, Gaurav Sehgal,Adam Smith, Andrew Thompson, Marina Vallis, Patricia Westhaver,Shaun White and Colin Wilmshurst.10 YEARS (UNTIL END OF SEPTEMBER)Alan Adshade, Lloyd Barrow, Christopher Carey,Derek Coffey, Pamela Dalziel, William Dyer, William George,Andrew Hardwick, Lane Hart, Donald Meakin, Mark Prinzing,Allan Rhyno, Terry Rogers and John Smith.15 YEARS (UNTIL END OF SEPTEMBER)Christopher Bedgood, David MacKenzie and John McKim.20 YEARS (UNTIL END OF SEPTEMBER)Philip Acton, Bernice Arbour, Derick Brake, Christopher Cornick,Surinder Kang and Todd Kelly.25 YEARS (UNTIL END OF SEPTEMBER)Kelly Andrew, Gary Brown, Kenny Mannette and Jeffrey Naugle.30 YEARS (UNTIL END OF SEPTEMBER)Dolein Haverstock.CONGRATULATIONSAt <strong>IMP</strong> Aerospace & Defence we would like to recognize those bigmoments in our employees’ lives. This space is available to thoseemployees who have recently celebrated milestone anniversaries, anew addition to the family or recent nuptials. To add an announcement,please contact Ashley Lush in the Human Resources Department.BIRTHS June 21, 2012 – Travis Reid, baby girl, Ocean.June 27, 2012 – Shelley Arsenaeult, baby boy, Logan.July 14, 2012 – Shaun White, baby boy, Liam.August 1, 2012 – Brandon Webber, baby girl, MilahAugust 2, 2012 – David Harrison, baby girl, Abigail.Jayne Nalepa married to Matthew Davison in Runaway Bay, Jamaica,April 26, 2012Dianne Blois married to Neil Hussey in Ocho Rios, Jamaica,April 27, 2012Colleen Rose married to Greg Ward in Ocho Rios, Jamaica,April 27, 2012Janice Beed married to Michel Meade in Amherst, Nova Scotia,July 14, 2012Are you planning on retiring in the next few months? If you areand you’d like to stay connected and informed of upcomingeditions of <strong>IMP</strong>rint please e-mail your e-mail address toHR@impaerospace.com.IN MEMORY OF DONNA RICHARDSONIt is with great sadness that we announce the passing ofDonna Richardson. Donna passed away suddenly on September 06,2012 after a brief but fierce battle with cancer. A conscientiousemployee, caring friend and proud mother, she will be greatly missedby all her friends in Hammonds Plains.Employed as a cable assembler for over 25 years, Donna was themodel employee: professional, enthusiastic, thoughtful andconscientious. Donna worked on a variety of programs at <strong>IMP</strong>including harnesses for the space industry, military and commercialaviation and land vehicles.Our thoughts and prayers are with her friends and family at this verydifficult time. She will be sadly missed by her <strong>IMP</strong> family.MAKE YOUR OWN <strong>IMP</strong>rint!<strong>IMP</strong>rint is Aerospace’s own newsletter and it is intended for articlesrelated to current and future events both of a work and social nature.Please note that the size of the newsletter and number of submittedarticles may prevent yours from being included in the next release; itmay have to be considered for a following issue. If your article doesnot make it through the review process, we will contact you to let youknow. Please try to keep your article to no more than five paragraphsand fewer than 500 words. A picture tells a thousand words, pleaseprovide photographs (if applicable) – the higher the quality photo thebetter. Below is the list of the content editors to whom you should givearticles or suggestions. We look forward to receiving your <strong>IMP</strong>rint!NAME DEPARTMENT E-MAIL PHONELinda Carter............Amherst .....................Linda.Carter@impgroup.com .................... ext. 204Brad Cornick ...........Int’l Programs ............Brad.Cornick@impaerospace.com ................ 2110Cheryle Engram......Material Dept .............Cheryle.Engram@impaerospace.com ........... 1314Alex Fettes..............Product Support ........Alex.Fettes@impaerospace.com ................... 1261Larry Gayton ...........Publications ...............Larry.Gayton@impaerospace.com................. 3864Clair Henderson......CSH...........................Clair.Henderson@impaerospace.com ........... 3769Carl Kumpic ............Int’l Marketing ............Carl.Kumpic@impaerospace.com.................. 1508Ashley Lush ............Human Resources.....Ashley.Lush@impaerospace.com.................. 1429David MacKinnon....RW/FW Engineering..David.MacKinnon@impaerospace.com ......... 1272John Martell ............Hammonds Plains .....John.Martell@impaerospace.com...........832-3356Anne-Marie .............Contracts ...................Anne-Marie.McDevitt@impaerospace.com.... 1307McDevittPat McKenna ..........ASE ...........................Pat McKenna@impaerospace.com................ 1891Devon Moore ..........Sp Engineering..........Devon.Moore@impaerospace.com................ 1138Colin Newton ..........Airworthiness.............Colin.Newton@impaerospace.com................ 1421Dale Worden...........Production/ ................Dale.Worden@impaerospace.com ................ 1166Prod Support.The deadline for articles to be submittedfor the December issue isNovember 22, 2012.The <strong>IMP</strong>rint newsletter is produced by the<strong>IMP</strong> Technical Publications Department<strong>IMP</strong>rintis printed onrecyclable paper.

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