IMPulse Volume 2, Issue 4 - Fall 2011 - IMP Group

F A L L 2 0 1 1 

Back Row:- Minister of National Defence, The Honourable Peter MacKay; Captain Mathieu St-Jean, Pilot; Duke and Duchess of Cambridge, Lieutenant Colonel Mike Atkins, Commanding Officer 

413 Squadron; Captain Trevor Pellerin, Pilot. Front Row: Harley Doyle, Crew Chief IMP, Sergeant Norm Penny, SAR Technician; Master Corporal Brad Nisbet, SAR Technician; Corporal Shawn 

St.Nicolas, Flight Engineer; and Earl Morrice, AVN Tech, IMP. 

T H E I M P G R O U P E M P L O Y E E N E W S L E T T E R Volume 2, Issue 4 

I.M.P. Group and all of its business units consider the protection 

of health, safety and environment a fundamental corporate 

responsibility and a value governing all our activities. 

In support of this core value, we made the following commitments 

and require all employees to always act accordingly: 

To comply with all applicable laws, regulations and 

other requirements and to adopt the required standards, 

procedures, contingency measures and management 

systems in order to ensure our operations are 

managed safely. 

To take appropriate actions to foster employee health 

and to prevent all occupational accidents and illnesses. 

To communicate to management, employees and contractors 

our commitment to improving health, safety 

and environmental performance. 

To evaluate our health, safety and 

environmental performance 

through audits. 

During the past few years, there has not 

been an improving trend in I.M.P.’s workplace 

accident frequency and duration of 

injury claims. It is clear that we are not 

doing enough to prevent workplace accidents. 

This is a collective “we” as both 

management and employees must share the responsibility for 

health and safety in the workplace. Remember, you are the 

person most responsible for your safety in the workplace. 

IMPulse Contributors 

The Royal Couple 

IMP Scholarship Recipients 

Employment Equity 

Pierce Brosnan at Oak Island 

Execaire Six Sigma Workshop 

New Winged Aircraft Delivery 

2 

2 

3 

3 

4 

4 

5 

Business Aviation—Pearce 

Restaurant News—Hull 

Cormorant Reaches 4000 hrs 

Solutions & Tablet Computers 

Professional Achievement 

Stay in Shape this Winter 

Hospitality Awareness & Charity 

6 

6 

7 

7 

7 

7 

8 

Oak Island—Amazing Float 

CAN-med Takes Sail 

Corporate’s Entertaining BBQ 

Emergency Travel Assistance 

IMP Statistically Speaking 

Resilience 

Occupational Health & Safety 

8 

9 

9 

10 

10 

10 

11 

Killer Bees Football Club 

Chef’s Creations 

Whistleblower Policy 

11 

12 

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Fall 2011 I M P u l s e Volume 2, Issue 4 

Karl Brown 

Manager, OHS & Environment 

Corporate HR 

Sandi Chase‐Caron—IMPulse Editor 

Manager, HR Policy, Program, 

Training & Development 

Corporate HR 

Gladys Dsouza 

Human Resources Assistant 

Corporate HR 

Susan Hackett 

Executive Assistant 

Atlantica Hotel Halifax 

Jo Harmison 

HR Policy Coordinator 

IMP Aerospace 

Clair Henderson 

CSH Support Processes Specialist 


Carl Kumpic 

Vice‐President International Marketing 


Diane Linhares 

Human Resources Analyst 

Innotech‐Execaire Aviation Group 

Alex MacPhee 

Vice President & General Manager 

IMP Solutions 

Candace Mitchell 

Administrative Assistant 

CAN‐med Healthcare 

Matthew MacKenzie 

General Manager 

Atlantica Hotel & Marina Oak Island 

Paul McCabe 

Vice President Engineering 


Nancy McWhinney 

Manager, Group Benefits & 

HR Client Services , Corporate HR 

Kirsten Plante 

Engineer EMI/EMC Junior 


Susan Wilson 

Human Resources Manager 

Atlantica Hotels 

Jennifer Young 

Administrative Assistant 


The Royal Couple and the Cormorant 

On July 4th, 413 Rescue and Transport Squadron 

in Greenwood had the privilege of providing 

a Search and Rescue (SAR) Demonstration 

and transportation for their Royal Highnesses, 

Prince William, the Duke of Cambridge, and 

Catherine, Duchess of Cambridge, during their 

visit to Prince Edward Island. 

To ensure that the CH149 Cormorant Helicopter 

was in tip top condition for this deployment, 

IMP Aerospace technicians from Main 

Operating Base (MOB) Greenwood provided 

technical support to the CH149 aircrew during 

the numerous security activities involved with 

flying the royal couple to Summerside, PEI. 

Preparations commenced with a visit by the 

Military Air Marshals to MOB Greenwood. 

They performed a preliminary inspection of 

the CH149 Cormorant that would identify all 

areas they would be inspecting on the day of 

the official flight and they compiled a checklist 

that could be used for future inspections. 

On July 3rd, the crew departed Greenwood 

to perform a trial run of all aspects of the Air 

Demonstration and perform a survey as to 

how the aircraft was to be utilized during the 

Royal Visit. Following a couple of hours of aircraft 

tours for numerous personnel involved 

with the royal visit, the MOB Greenwood IMP 

technicians performed all required maintenance 

activities, secured the aircraft for the 

night and prepared the aircraft for the next 

day's visit. 

At 730 AM on the day of the Royal flight, 

the IMP technicians met with the Military Air 

Marshal who proceeded to perform the official 

inspection of the aircraft. Two and a half 

hours later, after inspecting every area of the 

CH149 Cormorant from top to bottom and 

from inside to outside, the aircraft was ready 

to go! 

Once the aircraft departed, the IMP technicians 

provided additional support to the 

Squadron by clearing up any equipment and 

rentals that were utilized during the visit. The 

Aircrew maintained constant phone communication 

with the IMP maintenance personnel in 

case they were required at any point during 

the day. 

The CH149 Cormorant (149908) carrying the 

Royal Couple landed with much fanfare and 

the crowd erupted in applause as the Royal 

Couple departed the aircraft to watch the air 

and sea SAR demonstrations performed by 413 

Squadron and local Coast Guard personnel. 

Once the SAR demonstration was completed, 

the aircraft proceeded to Summerside Municipal 

Airport. Upon arrival back at the airport, 

IMP maintenance personnel were invited to 

become part of the greeting line to meet the 

Royal Highnesses and were fortunate enough 

to be part of the official photograph with the 

entire 413 Squadron Cormorant crew. 

The outstanding success of this task is testament 

to the dedication and commitment of 

the IMP Aerospace employees that reflect so 

positively on our company. 

Printed on 100% 

Recycled Paper 

2

Congratulations to this Year’s IMP Scholarship Recipients 

Kendra Chisholm 

$1,500 Scholarship 

Dalhousie University 

Bachelor of Science 

Daughter of: Colin Chisholm, 

Aerospace Avionics Division, HIA 

Michael Grenier 


Cegep de Saint Jerome 

Social Sciences 

Son of: Michel Grenier, Innotech 

Aviation, Montreal 

Andrew Kilby 




Son of: Mark Kilby, Aerospace, 

International Programs, HIA 

Chloe Martineau 


Cegep de Saint‐Hyacinthe 

Natural Sciences 

Daughter of: Alain Martineau, 

Execaire, Montreal 


Ashley Billard 


Memorial University of 

Newfoundland 


Daughter of: Austin Billard, 

Aerospace MOB Gander 

Megan Eisenor 


Acadia University 

Kinesiology 

Daughter of: Doug Eisenor, 

Aerospace, Production Control, 

HIA 

Ajay Puppala 



Bachelor of Engineering 

Son of: Srinivasa Rao Puppala, 

Aerospace, HIA 

Kara Western 


Lakehead University 

Concurrent Education 

Daughter of: Graham Western, 

CanJet Airlines, Toronto 

Employment Equity—International Day of Older Persons: October 1st 

In our fast ageng world, older people are 

increasingly playing a critical role through 

their input of life experiences, volunteer work 

and helping families through their caring 

responsibilities. International Day of Older 

Persons is a special day for older persons or 

senior citizens all over the world. Although 

the International Day of Older Persons is not 

a public holiday, it is a day of global observation. 

The United Nations General Assembly 

made October 1 the International Day of 

Older Persons in 1990, following initiatives 

such as the Vienna International Plan of Action 

on Aging, United Nations Principles for 

Older Persons and the Madrid International 

Plan of Action on Aging. This was in response 

to the opportunities and challenges of population 

aging in the 21st century and also to 

promote the development of a society for all 

ages. 

In recent studies, there is approximately 

13% of the Canadian population over 65 

years of age. The Canadian government is 

proud to pay tribute to the significant ways in 

which seniors are contributing to shape our 

society with their experience, expertise and 

knowledge. 

Older citizens of Canada have given so 

much to our families, our communities and 

our workplaces. In the spirit of celebrating 

older people, Nova Scotia has a key aim 

through the Provincial Healthy Aging Policy 

Framework which develops initiatives that 

3 

promote the value and worth of people as 

they age. Examples of these types of initiatives 

include the Ageless public awareness 

campaign which is based on the fact that 

ambition, involvement and participation in 

society can be lifelong activities. In Newfoundland 

and Labrador ,seniors contributions, 

achievements and diversity are celebrated 

with the Seniors of Distinction Awards. 

The International Day of Older Persons, 

October 1st, is an opportunity to celebrate 

those contributions and to show our admiration. 

This is a time for us to reflect on the 

inestimable assistance that older adults 

make, and to express our appreciation for 

their input, collaboration and expertise, 

which positively impact the work that we do.


Pierce Brosnan Enjoys Atlantica Oak Island with Friends and Family 

Pierce Brosnan's friends and family spent the 

day boat touring from the Atlantica Oak Island 

Marina and then joined the staff for an 

early dinner in the La Vista dinning room. 

Pierce, a true gentleman, was accompanied 

by a wonderful crew of people. 

Pierce is currently filming 'Bag of Bones,' a 

Stephen King movie, in Nova Scotia for the 

next 6 weeks. 

Pierce had some friends join him as well as 

his children from LA. 

Compliments were extended to the Oak 

Island team and Chef Youden for his wonderful 

culinary creations. 

World famous director Mick Garris also 

enjoyed the day at Altantica Oak Island and 

promised to return. 

Execaire Six Sigma Workshop 

In March 2011, a group 

of 10 staff members of 

Execaire were recruited 

to participate in a Six 

Sigma workshop. Involved 

in the group were people from all over 

the Operations Department, namely Flight 

Services, Flight Operations, Crew Scheduling, 

International Planning and the Pilot Group. 

The focus of this workshop was to improve 

the process and eliminate errors from the 

time a new booking is received from a customer 

until the mission is safely completed 

and the aircraft returns to home base. 

For those unfamiliar with Six Sigma, it is 

defined as: 

"A structured, data driven methodology 

that can be applied to any aspect of business. 

It is used to improve customer satisfaction, 

eliminate waste and increase 

profit. The premise is that where work is 

being done, waste is being generated. The 

higher the waste level, the greater chance 

of poor customer satisfaction, higher cycle 

times, increased defect rates and most 

importantly profit loss." 

(www.sixsigmacanada.net) 

The group spent four days thoroughly mapping 

out each part of the process starting 

with the initial call by the customer, to acquiring 

all required services, to the transfer of 

authority to the flight crew and managing all 

the changes received for an ongoing flight. 

Anyone working in corporate aviation knows 

how many changes can happen to a month 

long flight! 

The team identified all the processes and 

potential areas where errors may occur. They 

eliminated some work done in duplicate and 

redistributed tasks within the group to 

streamline the operation. They are also committed 

to going paperless, so many of the 

current practices had to be modified. 

They are currently at the implementation 

stage where the processes established during 

the workshop are selectively put in place on 

certain aircraft or certain types of flights. 

Through selective trials of the new processes, 

the group will figure out how best to implement 

the changes fleet‐wide. 

With the size of operation they have and 

the diversity of the flights they encounter on 

a daily basis, it is no small task. But with this 

motivated team on the project, they are sure 

to meet their goals. 



Front Row : Bethanny Nurse; Sherilyn Feehan; Giovanni Pipino; Karine Bacon; Maureen Brennan 

Back Row : Serge Boudreault; Claude Crepeau; Lloyd Hart, Johanne Langlois; Gilbert Adam 

4

IMP Aerospace Delivers First P‐3 Orion Aircraft With New Wings To The Royal 

Norwegian Air Force 

(Above) L—R: David Gossen, President 

IMP Aerospace; Major General 

Trond Karlsen, Commanding 

Officer Norwegian Defence Logistics 

Organization; Ray Burick, Vice 

-President P-3 Programs and 

Greenville Operation, Lockheed 

Martin Aeronautics; Mark Whittingham, 

President, Canadian 

Commercial Corporation 

On July 14th, 2011, IMP Aerospace Division 

celebrated the delivery of the first re‐winged 

P‐3 Orion aircraft to the Royal Norwegian Air 

Force (RNoAF). The ceremony was attended 

by a number of representatives from the 

Royal Norwegian Air Force, Lockheed Martin 

Aeronautics, Canadian Commercial Corporation, 

various government agencies and, of 

course, IMP Aerospace employees associated 

with the RNoAF P‐3 Program. 

The ceremony included brief speeches by 

Mr. David Gossen, Mr. Mark Whittingham 

and the customer, Major General Karlsen. 

The Master of Ceremonies was Paul McCabe, 

our Vice‐President Engineering and Product 

Support. The highlight of the ceremony was 

the co‐signing of the delivery certificate by all 

four organizations which will be distributed to 

all signatories as a commemorative document 

for this historic delivery. 

In a statement released on the date of the 

ceremony, David 

Gossen stated, 

“We are very 

pleased to continue 

our longstanding 

relationship 

with the 

RNoAF as their 

provider of the in 

‐depth maintenance 

and engineering 

services 

in support of 

their P‐3 fleet. 

Our company’s 

significant investment 

in the construction of 

a purpose‐built hangar for 

wing replacement programs 

has made it possible for IMP 

to carry out this work in an 

environment that ensures 

that the quality of work is 

maintained at the highest levels, and that 

airworthiness standards are more than satisfied.“ 

This aircraft, BUNO 156603, was handed 

over to the RNoAF following the ceremony 

and will complete its flight testing and acceptance 

by the RNoAF team. It is expected that 

the aircraft will be flown home to MASC 

(Maritime Air Support Center) 333 Squadron 

base in Andøya in northern Norway by the 

end of August. The aircraft is named after the 

famous Norwegian polar explorer and aviation 

pioneer, Hjalmar Riiser Larsen who was 

also the founder of the Royal Norwegian Air 

Force. 


5


Business Aviation—Market Viewpoint: Innotech‐Execaire’s Andrew Pearce 

The Innotech‐Execaire Aviation Group— 

which has decades of experience performing 

a variety of completion, maintenance, repair 

and overhaul services—is also Canada’s authorized 

sales representative for Cessna Aircraft. 

Recently, Andrew P. Pearce was appointed 

to grow the company’s aircraft sales 

presence in Europe, the Commonwealth of 

Independent States and the Middle East. 

In assessing the used aircraft market as 

summer was about to begin, Pearce noted 

that the mood at May’s EBACE conference 

was optimistic. “We have clearly bounced, 

the bottom for most types is gone now, and 

we are on the way back up, on a slow and 

steady climb.” 

One of the growing markets for previously 

owned business airplanes is India, said 

Pearce. A while back, aircraft buyers there 

were primarily interested in medium‐size jets. 

But as India has become a larger global economic 

player, there is increasing interest in 

ultra‐long‐range airplanes capable of reaching 

Europe, the U.S. and the Far East, he explained. 

Russia is ”on the way back” and the market 

in the Middle East is “somewhat active,” 

added Pearce, but he said Europe remains 

“predominantly stagnant. 

But there are 

signs of some green 

shoots.” 

Long‐range, 

young, low‐time 

airplanes are “the 

market’s engine at 

the moment,” according 

to Pearce. 

As these airplanes are being snapped up, 

prices are starting to firm. In one or two 

cases, Pearce said values for 2009 and newer 

models are even increasing again as the supply 

has dried up, and he is seeing a “natural 

progression” back into slightly older types. 

For example, a shortage of Gulfstream G450s 

has created more interest in young GIV‐SPs. 

The activity is “relatively thin, but it is coming.” 

Pearce sees “uneven demand” for other 

types of business jets. In general, midsize 

and mid‐cabin aircraft are “still struggling.” 

And prices for early Citations and Learjets are 

still soft as a substantial number of these 

vintage aircraft remain on the market. 

Canadian Restaurant & Foodservice News: Season’s Leslie Hull 

Pearce fears that some of these older airplanes 

may never be sold, as some countries 

that used to be a natural outlet (India and 

Nigeria, for example) now restrict the registration 

of aircraft that are more than 15 years 

old. 

“In the past, I have seen that once people 

start moving into well‐priced airplanes, everybody 

who is capable wants to move in. On 

this occasion, however, there are lots of influences 

that are making those people think 

twice. People and companies are taking a 

very realistic view of what their travel needs 

are and what their financial and political 

status allows. However, they are clearly educated 

to the benefits of corporate aviation 

and will return or enter the market at a time 

they see it.” Consequently, Pearce predicts 

the market recovery will be a “far steadier 

climb out” rather than a rapid rebound. 

reprinted from 

the July 2011 

Business & 

Commercial 

Aviation 

magazine 



Thanks to her grandmother—who successfully 

owned and operated three fish and chip 

restaurants in Harbour Grace, NL—Leslie Hull 

knew what she was getting into when, at 17, 

she signed her application for Nova Scotia 

Community College’s cooking program. 

With 21 grandchildren, she sure was able 

to keep her labour costs down,” jokes Hull. 

“Seriously though, even at a very young age, 

it was amazing to watch her juggle those 

properties with such skill and maintain a 

household. I saw the long hours she put in. 

Come to think of it, it probably should have 

scared me off. But for some reason I liked it 

all the more.” 

Hull received her Red Seal in 2007 and, 

once out of school, soaked up all the experience 

she could, usually at the expense of her 

weekends. “I always found it more interesting 

to go work in a kitchen on my days off 

anyways,” she chuckles. “It was a good way 

to see what everyone else was doing and 

continue learning.” 

With that work ethic, it wasn’t hard for 

Hull to make a name for herself. After stints 

at both Five Fishermen and the Prince George 

Hotel, she followed Chef Luis Clavel to Seasons 

by Atlantica Halifax where she is currently 

the executive 

sous chef, a position 

she both adores and 

takes immense pride 

in. 

“People always 

talk about how hotel 

restaurants are mediocre,” 

she says. 

“but I can assure you 

that at Seasons we 

really push all the boundaries, doing everything 

from molecular gastronomy to sous 

vide, to making everything from scratch.” 

While there is an obvious danger in pushing 

the boundaries too far, Hull says that 

chefs should have some fun and get creative—and 

the safest way to do so is to keep it 

simple and follow some tried, tested and true 

tips. 

“There are a few things that really help 

when you’re pushing the boundaries a bit,” 

she explains. “First, you need to support 

local farmers and product. People respect 

that because it’s the right thing to do and 

they will give you a little room to play for 

6 

doing it. Second, you need to utilize all the 

available product, and not just expensive 

foods. Rather than going out and buying 

truffles or fois gras, you can take something 

as simple as an apple and make something 

beautiful out of it. Lastly, you need to focus 

on flavours. Preserve the natural flavor of 

the food at all costs.” 

As fun as thinking outside the box and 

creating unique dishes can be, it shouldn’t 

give up‐and‐coming chefs the wrong idea 

about classic techniques. 

“I think that as much as molecular gastronomy 

is popping up everywhere, kids need to 

focus on the basics of cooking before they 

start to experiment,” she explains. “A good 

braise, poach and simmer, the old school 

techniques, are imperative to being a good 

chef. And it’s the good chefs who get the 

green light to push the boundaries.” 

reprinted from 

the May 2011 

Canadian Restaurant 

& 

Foodservice 

News

Cormorant 149901 Reaches 4000 Hours 

Cormorant helicopter 149901 surpassed the 4000 running 

hours mark on Friday, July 8, 2011. Mr. Jeremy 

Tracy, Head of Region for Agusta Westland in Canada, 

made the following remarks about this significant 

achievement. 

“It represents another milestone in achievement by 

the Company in generating this number of hours. During 

our visit last May with the User Group, I remember how 

impressed the RN was with the achievement IMP was 

making in generating the number of hours with the people 

employed. They only wished they could have the 

same productivity! 

The hours on 901 surpass the UK MoD fleet leader by 

1200 hours, so I suspect you will continue to lead the 

fleet forever with your flying rate. You have a team that 

leads the world in efficiencies and are the bellwether of 

how to carry out efficient maintenance procedures on 

the EH101.” 

This is a huge achievement by everyone involved with 

the Cormorant and it suggests that no one else in the world is better at maintaining Cormorants 

(EH101's) than the staff at IMP Aerospace. It is a well received compliment from 

someone who has visibility of all the nations operating and maintaining this aircraft type. 

Congratulations to all IMP Aerospace and AWIL staff involved in reaching this notable 

milestone. 


IMP Solutions and Tablet Computers 

A tablet computer is as powerful as a laptop 

computer and is equipped with a rotatable 

touchscreen. Tablets run operating systems 

that are designed specifically to take advantage 

of their size and shape, the touch interface, 

and the tablet’s connectivity features. 

Demand and popularity for portable devices, 

mainly tablets and smartphones, is growing 

at an exponential rate, with no signs whatsoever 

of slowing down. 

Demand for such devices is one thing, but 

competition is also heating up. At the moment, 

the iPad still ranks as the most widely 

used tablet. More manufacturers entering 

the market means more options in several 

different price 

brackets for consumers 

and business 

users. 

Among the operating 

systems for 

such devices 

(smartphones & 

tablets) Apple’s 

iOS dominates, 

with almost half 

of the market. 

Google’s Android 

OS is not far behind 

at 41%, gaining market share for the last 

7 months in a row. Watch out Apple! There 

are other noteworthy mobile operating systems, 

such as RIM’s BlackBerry Tablet OS. 

Some of the tablets that IMP Solutions currently 

offers its customers include the Blackberry 

Playbook and devices from Toshiba, 

Samsung, and Lenovo. IMP Solutions will 

soon become authorized to sell Apple products 

to its customers. 

7 

Professional 

Achievement 

Candace Dion, General Manager, Properties, 

at Corporate Office, has recently obtained the 

FMA designation (Facilities Management 

Administrator). 

This program is recognized as a mark of 

excellence throughout the property management 

industry and symbolizes the acquisition 

of advanced skills necessary to solve the 

many challenges facing today’s Property 

Management Department. 

Congratulations Candace in this achievement! 

Stay In Shape this Winter 

Willow Tree—Leisure Club 

IMP Employee Discount 

Atlantica Hotel Halifax is pleased to offer preferred 

rates to IMP Group Limited employees for 

membership to its leisure club facility. 

$185 / year 

$100 / six months 

$50 / three months 

Please call 490‐3336 for more information.


Hospitality Awareness & Charity Event July 2011—Atlantica Hotel Halifax 

Fifteen hotels and properties from the Halifax 

Regional Municipality took over Victoria Park 

to raise money for the IWK, while promoting 

jobs in the tourism industry. The event included 

hilarious "Minute to Win it" challenges, 

tons of prizes, interactive booths and 

company displays. 2011 marks the 15th year 

that the Hospitality Human Resource Committee 

has supported the IWK in their efforts 

to improve the health care provided to sick or 

injured children & women. Over the past 14 

years, combined charitable events have 

raised a total of $297,000‐‐ way to go! 

Atlantica Halifax had a great team and, although 

they did not win many (any) events, 

they had a great time and supported a great 

cause. 

Above: Tammie MacDonald, Guest Services 

Manager and Cailin Higgins, Guest Service 

Agent 

Pictured left are Susan Wilson, Paige Howell 

and Lead Guest Service Agent, Erin Harpur. 

Atlantica Hotel & Marina Oak Island Put Together an Amazing Float 

Atlantica Hotel & Marina Oak Island staff & 

families put together an amazing float for the 

Bridgewater Big Ex parade on July 26th and 

the Western Shore parade on August 13th. 

The float helped promote their Theme 

Weekends which are almost as famous as 

Oak Island!!! Check out the website to see 

the new Theme Weekend line up for the 2012 

season. Still to come this year: Murder on 

the Shore (October 28—30, 2011), and the 

Gala style New Years’ Eve event, which sells 

out fast! 

While visiting Atlantica Oak Island, enjoy 

many outdoor activities such as mini golf, 

tennis, volleyball, ladder ball, washers, basketball, 

ground hockey, plus much more. Also, enjoy one of the many activities with their Program 

& Events Ambassador, 

Sue. 

You can also enjoy Family 

Slumber Parties. Atlantica 

Hotel and Marina Oak 

Island is open all year with 

in‐house activities focused 

on family fun. Either join 

the kids for planned activities 

or register them with 

their team while you take a 

few minutes alone to enjoy 

the seasonal culinary creations 

of Chef Youden. 


IMP Group Employee Preferred Rates 

Plus HST per Night & Based on Availability 



May 16 ‐ 

Oct 15, 

2011 

Room Brand 

Landside & Oceanfront 

Midweek $69.00 

Landside & Oceanfront 

Weekend $79.00 

$75.00 

Chalet Midweek $159.00 $109.00 

Chalet Weekend $199.00 $129.00 

Phone: 1‐800‐565‐5075 

www.atlanticaoakisland.com 

Oct 16 ‐ 

May 15, 

2012 

$65.00 

IMP Employee Discount Rates 

From $79* [plus tax based on availability] 

Complimentary high‐speed Internet access 

Complimentary local telephone calls 

Full‐service dining in Seasons by Atlantica. (In‐room dining available) 

Complimentary use of the Leisure Club featuring indoor pool, whirlpool, 

sauna & fitness equipment 

Heated underground parking (fee applicable) 

Ask for the IMP Employee Leisure Travel Rate* 

April 1, 2011 ‐ October 31, 2011 $119 plus tax 

November 1, 2011 ‐ March 31, 2012 $79 plus tax 

*Rate is based on availability at time of booking. Blackout dates and some restrictions 

apply. Special discounts do not apply to group reservations. Rate is based on single or 

double occupancy. Executive level rooms are available for an additional $35 per room 

per night and include continental breakfast. 

*Proof of employment may be required at check in. 

email: reservations@atlanticahalifax.com or call Toll Free 1‐888‐810‐7288 

8

CAN‐med Takes Sail 

On Thursday, June 

23rd, the staff of 

CAN‐med Healthcare’s 

Bedford 

office took sail 

aboard the Tall 

Ship Silva. The 

team enjoyed a 

breathtaking view 

of the sunset over 

the Halifax Harbour 

as they 

shared delicious 

snacks and great conversation. 

This positive team experience was made possible thanks to CANmed 

Bedford’s 

Social Committee 

who hosted an 

office bake sale 

and organized a 

basket draw to 

raise funds. Hats 

off to the Social 

Committee, for 

their hard work 

planning such a 

fun team event! 

IMP Corporate’s Entertaining BBQ 

The troops of IMP Corporate 

were well entertained 

during the 2011 BBQ made 

possible by the Events 

Committee. Bionic Bernie 

(a.k.a. Bernie O’Rourke) 

and Diminutive Dave (a.k.a. 

Dave McKinnon) developed 

a BBQ competition like no 

one has ever seen before. 

The competition was 

loosely based on the 

amount of cooked food 

produced and the number 

of one line zingers that 

were thrown from one BBQ to the next.. 

Nobody’s sure who actually won, where the 

development of the criteria seemed to be 

made up as they went along. However, Corporate 

staff are sure that they each believe 

they won, which 

means that everybody 

won an 

entertaining 

lunch! A special 

thank you to the 

events committee 

for organizing 

the event 

and to Bernie 

and Dave for the 

entertainment. 


9


Emergency Travel Assistance 

IMP Statistically Speaking 

3400 employees 

With the summer coming to an end, it’s a 

good time to take note of a few helpful reminders 

for those planning on travelling outside 

of Canada in the coming months. It’s 

particularly important to understand the 

benefits of emergency travel assistance and 

the processes and contact numbers that 

should be used in case of an emergency while 

travelling. 

An Out‐of‐Canada medical emergency 

includes an accidental injury or an illness not 

previously diagnosed or treated in Canada. 

Treatment required for any medical condition 

previously diagnosed in Canada is excluded. 

However, coverage may be available for an 

unforeseen complication of an existing, prediagnosed 

condition that was completely 

stable at the time of departure from Canada. 

For pre‐trip information, or for any type of 

emergency (medical or otherwise) during 

your travels, you are reminded to contact 

Mondial Assistance, Manulife Financial's 

emergency travel service provider. In the 

event of a medical emergency, Mondial Assistance 

should be contacted as soon as possible, 

ideally prior to seeking or receiving medical 

treatment. Mondial Assistance can then 

help to ensure that you (i.e. the covered plan 

member or dependant) are directed to the 

nearest medical facility where adequate 

treatment is available. This will allow you to 

receive immediate and appropriate care without 

incurring out‐of‐pocket and unnecessary 

expenses, when possible. 

It’s important that you carry your benefits 

card at all times while travelling, as this is the 

only way Mondial Assistance can confirm 

your coverage and guarantee payment to the 

medical facility where your treatment is being 

provided. 

In the event of an emergency 

Call the 24‐hour emergency phone number 

located on the back of your Manulife benefits 

card. If you can't call for yourself, your travelling 

companion or family member must contact 

Mondial Assistance as soon as possible. 

Here are a few things you'll be asked when 

you speak with a Mondial Assistance representative: 

details of the emergency and the type of 

assistance you require; 

your (the plan member's) full name, group/ 

plan number, plan member certificate number, 

and Emergency Travel Assistance Group 

number; 

the patient's name; 

the patient’s provincial health insurance 

number. 

Pre‐trip reminders for plan members 

Before you travel, have a look at some informative 

travellers' websites to ensure you 

are prepared for what to expect: You can 

31% of our employees are between the ages of 46 and 55 

407 employees have 20+ years of Company service, with 84 

employees having over 30 years service! 

IMP’s workforce is comprised of 72% men and 28% women 

Aerospace is the largest division with 1494 employees 

42% of IMP employees are unionized 

We have employees in every province, with 60% 

based in Nova Scotia 

visit the Department of Foreign Affairs and 

International Trade (www.voyage.gc.ca), 

Transport Canada (www.tc.gc.ca), and the 

Canadian Automobile Association 

(www.caa.ca), for information on travel 

advisories, local currency/exchange rates, 

visa requirements, vaccinations, inoculations, 

health risks, etc. 

Familiarize yourself with your benefits plan 

and its coverage specifics before you go. 

Your coverage is for unexpected emergency 

treatment while you are outside of your 

home province. If you anticipate needing 

medical treatment for an existing medical 

condition while you are travelling, these 

expenses may not be covered, and therefore 

proceeding with travel arrangements 

will be at your own discretion. 

Ensure you have an ample supply of all necessary 

medications and ensure that each is 

carried in its original packaging (pill bottle or 

otherwise). 

Take note of the toll‐free numbers for 

Mondial Assistance and keep these with 

your passport, your provincial health insurance 

card, and your Manulife benefits card. 

For additional information, please call the 

Mondial Assistance Claim Customer Service 

line at 1‐800‐363‐1835 

Resilience® 

Your IMP Employee Assistance Program 

Counselling for: 

marital & family problems 

stress 

psychological disorders 

alcohol & drug problems 

bereavement 

lifestyle problems 

referral for financial & legal problems 

and more 

CANADA‐WIDE 24‐HOUR 

IMMEDIATE RESPONSE 

1 866 644‐0326 

TTY 1 888 384‐1152 



10

OH&S Battles Complacency in the Workplace 

Employees often become complacent towards, 

or are less aware of, health and safety 

hazards in their work place due to the familiarity 

of the routine tasks they perform in a 

well known work environment. An alarming 

number of accidents and incidents occur at 

work as employees become inattentive to 

their surroundings. Because they have been 

performing their job for so many years, they 

feel that their experience alone will protect 

them from a workplace accident or incident. 

Complacency towards health and safety in 

the workplace is extremely dangerous. When 

we get used to things being “the way they 

are,” we no longer take notice of our surroundings. 

This lack of alertness can underestimate 

the risk of tasks that we perform regularly, 

or cause us to fail to notice a change in 

our work environment that may now present 

a workplace hazard. 

When a workplace accident happens, 

more often than not, there were a series of 

events or actions that led up to the moment 

when the accident occurred. It could have 

been a decision an employee made to do (or 

not do) something, such as not putting an 

item away properly or not following the 

proper safety procedures that were detailed 

during their training for completing a task or 

using a piece of equipment. 

Unfortunately, complacency towards 

safety in the workplace can easily spread 

from one employee to another. If an employee 

sees a colleague taking a shortcut or 

not following proper safety procedures he or 

she may think "If he can do it, why can't I" 

This is the exact reason why safety in the 

workplace is everyone’s responsibility – we 

must all lead by example! 

Through a strong commitment to safety 

training and awareness, we can create a 

safety culture at IMP that seeks out and 

eliminates complacency, replacing it with an 

emphasis on alertness, planning, hazard identification, 

problem solving, and accident prevention. 

If you are aware of any hazards in your 

workplace, you should immediately report 

them to your Supervisor, Manager, or a member 

of your Health & Safety Committee. 


Killer Bees Football Club 

Each week, a swarm of IMP Aerospace employees 

and friends exercise their teamwork 

skills on the soccer pitch. Throughout the 

year, the “Killer 

Bees Football 

Club” competes 

in the Halifax 

Sport and Social 

Club indoor and 

outdoor recreational 

soccer 

leagues. Despite 

occasional roster 

changes over the 

past year and a 

half, the cornerstone 

of the Bees 

has always been 

a large contingent 

of IMP Aerospace 

employees. 

Recaps of their 

on‐the‐field high 

jinks have become 

highly anticipated 

break 

room chatter, 

extending the 

social aspect of 

the game to the 

Bees' colleagues as well – fans and hecklers 

alike. Diverse talents, eye‐catching yellow 

jerseys, and a winning spirit have proven to 

be a successful combination for the Killer 

Bees. 

Back Row L to R: Michel Hanna (ASE), Joseph Mitchell, Paul Bottomley (Fixed Wing Engineering), Dave Bortolussi, Glenn 

McDonald (ASE), Nick McGrath (ASE), Robert Pottle (ASE), George Beatty, Mike Devanney Front Row L to R: Bronwyn Lynn, 

Kirsten Plante (ASE), Robert Bernard (ASE), Rebecca Shaw, Maria Vasardani, Jenna Richards Missing: Angela Pike 

11



Luis A. Clavel 

Executive Chef 

Atlantica Hotel Halifax 

Waeg’s Curry Maple Sauce for Pasta 

Ingredients: 

1 large onion chopped fine 

1 tsp garlic 

1 tsp minced ginger 

2 litres 35 % cream 

½ jar curry mild paste 

½ bunch cilantro 

1 cup maple syrup 

2 tbsp brown sugar 


Scott Youden 

Executive Chef 


Seafood Chowder with Dill & Lemon Zest 

Serves 8 

Step One 

½ cup Maple Smoked Bacon, diced 

½ cup Red Onions, diced 

½ cup Celery, diced 

¼ cup Butter 

Step Two 

¼ cup Flour 

Procedure: 

Combine all ingredients and bring to a simmer 

Cook for about 10 minutes 

Cool and puree in a blender until smooth 

Season to taste with salt and pepper 

located at Atlantica Hotel Halifax 

Step Three 

2 cups Fish Stock 

1 cup Whipping Cream 

2 cups 2% Milk 

2 cups Potatoes, diced 

Step Four 

1 cup Shrimp, roughly chopped 

1 cup Scallops, roughly chopped 

1 cup Haddock, diced 

2 tablespoons Fresh Dill, chopped 

2 tablespoons Italian Parsley, chopped 

1 teaspoon Celery Salt 

¼ teaspoon Smoked Paprika 

1½ teaspoons Black Pepper, freshly ground 

Garnish 

48 Mussels, scrubbed, beards removed 

Zest of ½ a Lemon 

located at Atlantica Hotel & Marina Oak Island 

Note: 

This chowder is best when made at least a day in advance. 

Whistleblower Policy & Hotline 

1‐877‐349‐6446 

The purpose of the hotline is to provide a mechanism for all staff 

members, vendors, customers, partners and various other stakeholders 

to raise concerns regarding accounting, internal accounting 

controls, auditing procedures, financial reporting irregularities, unethical 

business conduct and violations of the Company’s policies 

and procedures. 

The Whistleblower Hotline can be reached by calling 1‐877‐349‐ 

6446. Your call to the Hotline is completely confidential and cannot 

be traced. In order to protect your confidentiality, the Chairman of 

the Audit Committee, who is one of the independent Directors of 

the Company’s Board of Directors, will handle all Whistleblower 

Hotline telephone calls. A copy of the Whistleblower’s policy can 

be obtained from your Human Resources Department or Manager. 

Method: 

Combine ingredients from Step One in a thick bottomed pot 

Sauté until bacon has been rendered and onions are translucent 

Sprinkle flour over bacon, onions, and celery. Stir to make a paste 

Stirring constantly, add stock, milk, and cream until flour is completely 

dissolved 

Add potatoes and simmer gently until potatoes are tender 

When potatoes are cooked, add ingredients from Step Four and 

simmer for 10 minutes more 

For best results, cool and refrigerate for 24 hours 

When reheated and ready to serve, add lemon zest and mussels 

Simmer gently until the mussels open 

Scott welcomes feedback: scott.youden@atlanticaoakisland.com 

12

IMPulse Volume 2, Issue 4 - Fall 2011 - IMP Group

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