IMPulse Volume 4, Issue 3 - Summer 2013 - IMP Group

THE IMP GROUP EMPLOYEE NEWSLETTERVolume 4, Issue 3SUMMER 2013Andrew Thompson, Director Fixed Wing Production, IMP Aerospace; Rob Burns, Vice President Human Resources, IMP Corporate; Kevin Lemke, Vice President Production,IMP Aerospace; Kate Hopfner, Legal Counsel, IMP Corporate; Albert MacMullen, Director Production, IMP Aerostructures; Kellie Farrer, Vice President Cabin Services, CanJet;Dave MacKinnon, Vice President Sales & Marketing, IMP Solutions; Dave Meagher, Vice President & General Manager, IMP Electronic Systems; Kent Woodside,Executive Vice President Operations, CanJet; Tim Edgerton, Director Rotary Wing, IMP Aerospace.Dalhousie University Rowe School of BusinessIMP Leadership Development ProgramTen management employees from across the Nova Scotiadivisions of IMP recently graduated from the DalhousieUniversity Rowe School of Business IMP Leadership DevelopmentProgram. From the middle of January to theend of May, in addition to their full time jobs at IMP, ourgraduates attended school one full day every two weeksand put in many hours of weekend homework time inbetween class time, further developing their leadershipskills.This program consists of 11 modules. The modulesinclude: self management, transformational leadership,financial management, effective communications,conflict resolution, leading in a globalized world, strategicthinking, systems and complexity thinking, leadingchange, and service quality.The graduates all felt that this program was very beneficialand will serve them well as they continue theircareers with IMP.Congratulations to the first class of graduates of theRowe School of Business IMP Leadership DevelopmentProgram!IMPulse ContributorsGroup President MessageEmployee SatisfactionIMP Community VolunteerMr. Plummer - Top CEOCascade Wins Contract223345IMP Community VolunteerQueen’s Medals AwardedIA - 29th CompletionMaking of A/C 9030Shearwater ContractSolutions - Donation6788910CP140 ASLEPTeam NS ChampionsCoffee for a CauseElder Care WorkshopsDefence Minister VisitCAN-med Sales Meeting111213131415TechsplorationIA - ABACE 2013Protect Your BackCascade Goes Pink!CAN-med Goes Green!Chef’s Creations161717181920

Summer 2013 I M P u l s e Volume 4, Issue 3Karl BrownManager, OH&S & EnvironmentCorporate HRSandi Chase-Caron—IMPulse EditorManager, HR Policy, Program,Training & DevelopmentCorporate HRErin DensleyMarketing ManagerCAN-med HealthcareSusan HackettExecutive AssistantAtlantica Hotel HalifaxPaige HowellHuman Resources GeneralistAtlantica Hotel HalifaxKate LaingManager, Occupational Health & SafetyCanJetDiane LinharesHuman Resources AnalystInnotech-Execaire Aviation GroupDavid MacKinnonVP Sales & MarketingIMP SolutionsAlex MacPheeVice President and General ManagerIMP SolutionsPaul McCabeVice President Product SupportIMP AerospaceSarah McIsaacJunior Contracts AdministratorIMP AerospaceNancy McWhinneyManager, Group Benefits &HR Client Services, Corporate HRCandace MitchellHR and Executive AdministratorCAN-med HealthcareLisa NardecchiaHR Policy & Program CoordinatorIMP Aerospace & DefenceAdrian PopleCP140 Production ManagerIMP AerospaceBruce SutherlandSenior Director of MarketingIMP AerospaceDebbie South-MitchellHR AdvisorCascade AerospaceKim TammingaBusiness Development CoordinatorCascade AerospaceTerry WhiteQuality System Safety CoordinatorIMP Aerospace2Dear IMPers:The fiscal year 2012/13 proved tobe another challenging and successfulyear at IMP. We acquiredtwo excellent companies, CascadeAerospace and Image Air Charter.We are excited to welcome both themanagement and employee teamsto IMP. We continue to search forgreat business opportunities togrow IMP.We are very pleased to have beenselected for the third year in a row,one of Atlantic Canada’s and oneof Nova Scotia’s Top Employers for2013. These awards recognize thededicated and talented group ofemployees at IMP.Last year, we introduced a greatprogram to reward employee dedicationoutside of IMP. The CommunityVolunteer Grant Programallows IMP to support the organizationsyou support by volunteeringyour time and skills.As we finish the 1st quarter of thisnew fiscal year, we will continue tolook for ways to strengthen IMP locallyand globally.Thank you for your continued effortswhich make IMP the successfulorganization that it has becometoday.Atlantica Hotel HalifaxRoom Brand May 1 - Oct 31/13 Nov 1 - Apr 30/14Standard Room $119 $79Gold Room $139 $99Executive Room $164 $124IMP Employee Leisure Travel RatesRate is based on availability at time of booking.email: reservations@atlanticahalifax.com or call toll free 1-888-810-7288Atlantica Hotel & Marina Oak IslandRoom Brand May 1 - Oct 15, 2013 Oct 16 - Apr 30, 2014Landside & Oceanfront Midweek $79 $69Landside & Oceanfront Weekend $95 $79Chalet Midweek $209 n/aChalet Weekend as avail. n/aIMP Group Employee Preferred RatesPlus HST per Night & Based on AvailabilityPhone: 1‐800‐565‐5075 www.atlanticaoakisland.com

IMP EmployeeEngagementSixty-two percent (62%) of allemployees took time to providefeedback on this year’s EmployeeEngagement Survey. This is thehighest participation rate in the fiveyears we have been conducting thesurvey. This feedback helps determinewhat is working and wherethere are areas for improvementwithin the Company.Based on the survey results, whilewe have made improvements sincethe inception of the Employee EngagementSurvey, there is still workto be done.The table shows the companywidecomparative data. The CorporateHuman Resources teamhas prepared more detailed resultsfor your divisional leaders, whichinclude results and comments at adepartmental level where 7 or moreemployees completed the survey.These results will be presented toemployees by each division’s managementteam in conjunction withtheir Human Resources Team.This past year, we were veryexcited to launch the IMP CommunityVolunteer Grant Program,allowing IMP to financially supportthe organizations where our employeesvolunteer their time. Thisinitiative shows that IMP values ouremployees’ efforts not only at work,but where they spend their volunteertime. As you can see in thetable below, 23 employees submittedapplications for eligible charities.Eighteen charities benefited fromthis new program. A total of $5,570was paid out in the 2o12/13 fiscalyear. The program allows for $25,000each fiscal year, so I encourage anyof you who volunteer 20 hours ormore for a charity with a CRA charitableregistration number to submitan application. Applications can befound on myIMP or ask your humanresources representative.Thank you once again for yourparticipation in the survey and theIMP Community Volunteer GrantProgram.2013 EmployeeEngagementSurvey ResultsAllCategoriesIMP Community Volunteer Grant ProgramGrants Awarded 2012/13201320122011%Fav %Fav %Fav %Fav57 59 55 51EMPLOYEE BUSINESS UNIT CHARITYJillian Penny IMP Aerostructures The YMCA Association of CumberlandAndrew Savage IMP Aerostructures The YMCA Association of CumberlandEric Richards IMP Aerostructures The YMCA Association of CumberlandGlenn MacDonald IMP Aerostructures The YMCA Association of CumberlandRalph LeBlanc IMP Aerostructures The YMCA Association of CumberlandNickey Glynn CanJet Airlines World VisionMark Levasseur IMP Aerospace Sonlife Community ChurchTerry White IMP Aerospace - Gander Gander KiwanisJeff O’Byrne IMP Aerostructures Greville Bay Shipbuilding MuseumMike MacKenzie Head Office Progress Centre for Early InterventionColin Wilmshurst IMP Aerospace Atlantic Canada Aviation MuseumRichard Desmarais Innotech/Execaire Canadian Railroad Historical AssociationSarah McIsaac IMP Electronic Systems QEII Foundation - “Bust-A-Move”Adam Bowman Harding Medical - PEI PEI Ground Search & RescueThomas Dyer IMP Aerospace Lunenburg County Ground Search & RescueKeith Manuel IMP Aerospace 1st Lawrencetown Scouts TroopSarah Charlesworth IMP Aerospace - Comox Camp Uganda Conservation Education SocietyAJ Peters IMP Aerospace Halifax Regional Ground Search & RescueNeil Harding IMP Aerospace Halifax Regional Ground Search & RescueRob Burns Head Office Big Brothers Big Sisters of Greater HalifaxBruce McCulloch IMP Aerospace The Ship’s Company SocietyKevin Smith Head Office First Five Island Lake ScoutsLarry Burgoyne Atlantica - Oak Island St. Andrew’s Anglican Church2013 Participation Rate 62% 2300 Employees2010Management 69 73 71 65Health and 74 74 73 66SafetyPerformance 53 55 53 49ManagementWork53 55 52 50EnvironmentInformation 49 52 49 44SharingEngagement 56 59 49 47Leadership 46 45 43 39Summer 2013 I M P u l s e Volume 4, Issue 33

Summer 2013 I M P u l s e Volume 4, Issue 3Stephen Plummer Inducted into Top 50 CEO Hall of Fameby Atlantic Business MagazineKevin Stoddart, Vice President, Knightsbridge Robertson Surette and Stephen Plummer, Group President & CEOFor the fifth year in a row, StephenPlummer was named one of the Top50 CEOs in Atlantic Canada for 2013by Atlantic Business Magazine. Mr.Plummer was also inducted into theAtlantic Business Magazine Hall ofFame along side other proven CEOs,including IMP’s own Mr. Ken Rowe,who was inducted in 2005.Mr. Plummer stated that his biggestaccomplishment is workingfor the same company for 35 years,where he has earned the responsibilityand role of Group President &Chief Executive Officer. Joining IMPfresh out of university, the companyhas grown along with him.Driven by the need to “achieve4sustainable and profitable growthacross a diversified business base...and the fear of failure,” Mr. Plummersays his most difficult businesschallenge these days is “to equitablybalance the need to cut costs, improveproductivity as the Canadiandollar strengthens and grow profitably.”IMP has met that challenge byincreasing its investments in innovation,tooling and facilities expansion,allowing it to capture “new exportmarket opportunities.”When asked by Atlantic BusinessMagazine what topped his bucketlist, he responded, “a photographicsafari in Africa.”

Cascade Wins Major DND ContractWinning this avionicsOptimizedWeapons SystemSupport (OWSS)contract expandsthe already holisticsupport Cascadeprovides toCanada.Cascade Aerospace, an operatingunit of IMP Aerospace & Defence,is pleased to announce it has beenawarded a multi-year contract bythe Canadian government for theOptimized Weapon System Support(OWSS) of the Royal CanadianAir Force’s (RCAF’s) legacy C-130Hercules avionics system. Thiscomplements the services Cascadeprovides as Canada’s C-130 PrimaryAir Vehicle Optimized Weapons SystemsManager (PAV OWSM), whichincludes the in-service support, fleetmanagement, aircraft modification,engineering, maintenance, and repairand overhaul of Canada’s legacymodel C-130 fleet. Cascade also providesin-service support services forCanada’s C-130J fleet under a 20 yearcontract with Lockheed Martin.Winning this avionics OptimizedWeapons System Support (OWSS)contract expands the already holisticsupport Cascade provides to theCanadian Military. The anticipatedsynergies with their existing PrimaryAir Vehicle OWSM contract willfurther enhance Canada’s operationaloutput, reduce overall costsand allow for more effective decisionmaking. It brings them closer to theoriginal vision of the OWSS longterm,performance-based contractmodel.Under this latest contract, Cascadewill develop operating plans for theprogram management and supportof C-130 avionics repair and overhaul,and provide software support,configuration management, supplychain management strategies, andthe management of thousands ofavionics-related consumable items.Summer 2013 I M P u l s e Volume 4, Issue 3Cascade Technician working on a CC130H Avionics equipment installation5

Summer 2013 I M P u l s e Volume 4, Issue 3IMP Community VolunteerGrant ProgramOn behalf of the Kiwanis Clubof Gander, Terry White, Treasurerand IMP employee wouldlike to take this opportunityto thank IMP for providing theCommunity Volunteer GrantProgram donation of $250 totheir club.Above: Kiwanis sponsored spelling beeBelow: Terry White, Kiwanis Treasurer and IMP EmployeeKiwanis is a global organization of volunteers dedicated tochanging the world, one child and one community at a time.In 1977, twenty five citizens of Gander got together andformed the Kiwanis Club of Gander with a view of youthdevelopment through music arts. The first Gander and AreaKiwanis Music Festival was held that year and has been one ofthe premier annual music events in the area ever since.The Gander Kiwanis club is now comprised of 22 volunteermembers, holding general meetings on the first and lastThursday of each month.The annual Gander Music Festival on average has an overheadof $27,000 to run. More than $7,000 is distributed inawards and scholarships. This year’s 36th Annual Festival involvedover 2,500 young people and several adult participantswhich made up 511 entries in Choral, Vocal, Piano, Instrument,Band and Ensemble classes. There were also competitiveand non-competitive Solo and Choral Speech classes.In addition to the Annual Music Festival, the Kiwanis Clubof Gander has developed into an organization that also lendsfinancial support to many local projects, such as GanderAcademy School Breakfast Program, the Children’s WishFoundation, the Gander Middle School Spelling Bee, GanderAcademy Activity Bags, The Central Northeast Health Foundation,the Gander Boys’ and Girls’ Club, the Kiwanis SummerMusic Camp and the Gander Food Bank.The Kiwanis Club of Gander is also supporting an initiativein conjunction with Kiwanis International through UNICEF,to eradicate Maternal Neonatal Tetanus (MNT) in third worldcountries, known as the “Eliminate Project.”In 30 countries around the world, maternal and neonataltetanus (MNT) can quickly turn the joy of childbirth intotragedy. MNT kills one baby every nine minutes. Its effects areexcruciating — tiny newborns suffer repeated, painful convulsionsand extreme sensitivity to light and touch. There is littlehope of survival, and tetanus kills mothers too.The club has brought community awareness to this diseaseand in 2012, raised $2,300 to help support this very importantcause.Without the financial support of individuals and businessesby way of donations, the Kiwanis Club of Gander would notbe able to run the annual music festival or provide the localcommunity support it has become known for.On behalf of the Kiwanis Club of Gander, Terry White,Treasurer and IMP employee, would like to take this opportunityto thank IMP for providing the Community VolunteerGrant Program donation of $250 to their club.6

Queen’s Diamond JubileeMedals AwardedBruce Sutherland of IMP Aerospace,and his wife Jill co-founded theMake-A-Wish® Foundation of theAtlantic Provinces in 2001. Whileraising two teenagers and bothworking full time, Bruce and Jillspent countless additional hoursestablishing and then running theday-to-day operation of the Foundationfrom their kitchen table. In2008, the organization had grown tothe point where an Executive Directorcould be hired and, over time, most of their efforts havebeen assumed by others. Make-A-Wish® Atlantic is a thrivinggrantor of magical wishes today as a result of their efforts.For their labour of love, tenacity and dedication, the Make-A-Wish® Foundation nominated and received Royal Approvalfor each to be awarded the Queen’s Diamond Jubilee Medal.Bruce and Jill’s first wish child, Harry, represents the hundredssince, and demonstrates the power that a wish canhave, and has had for many children. Harry’s wish was tomeet Keiko the Whale.Harry was undergoing cancer treatments for leukemia.While in the hospital, he watched and was inspired by themovie Free Willie and very much wanted to meet the whalethat the movie was based on. Bruce and Jill, working with asmall budget that would never have matched the need if fullprice had to be paid, gained support from Iceland Air, theRCAF detachment in Iceland, and the government of Icelandto coordinate an incredible wish. Harry and his family wereflown to Reykjavik, had lunch with the President and wereboated to an island off Iceland where Keiko was making histransition into the wild. Harry touched and hugged Keiko.Fortunately, Harry recovered and is a healthy 18 year old today.His family continues to support Make-A-Wish® AtlanticProvinces.The Certificate in each of their names reads as follows:On behalf of Her Majesty Queen Elizabeth II, I am pleasedto award you the Queen Elizabeth II Diamond Jubilee Medal,created to mark the 60th anniversary of Her Majesty’s accessionto the Throne.In granting you this honour, I thank you for your dedicatedservice to your peers, to your community and to Canada. Thecontributions you have made to our nation are most commendableand deserve our praise and admiration.I wish to convey to you the heartfelt congratulations ofyour fellow Canadians, to which I add my own.Signed: David Johnston, Governor General of CanadaTop: Bruce SutherlandMiddle: Jill SutherlandBottom: Harry and Keiko the Whale7Summer 2013 I M P u l s e Volume 4, Issue 3

was nd a busy the season wood at Innotech components Aviation were routed through the Events Pictures Innotech 12-16 Wood andBu$ine$$ & Social Calendar 16nd ompletion—Aircraft refinishing. 9447eceived our I-Ku Gold system comprising of dual cabin media serversdistributing thousands of movies and live Internet video streaming,t is controlled wirelessly from inside the cabin thru multiple iPads.receiving our first Brazilian approval for the I-Ku system.Summer 2013 I M P u l s e Volume 4, Issue 3Innotech AviationDelivers 29th Completionincluded hand laid stripes front to back fuselage.Special points of interest,000 man & woman hours have gone intotion and restoration project” Scott Mastine Check our Inside Story onThe Making of A/C 9030News on page 3 Check on Centraide Campaignsuccess story on page 14on major corrosion was found in several locations on the structure; the mostal stabilizer skin which was found to be corroded beyond limits and requiredA/C was shored and a laser symmetry and alignment check was performed,l stabilizer were removed as well as all the components from inside the stabe corroded skin. The skin replacement took nearly 3000 hours to completeheck showed the work to be perfect. Upon completion; the engines, APU andd and the A/C was repositioned to the Innotech paint facility for a completerior.A/C 9447 received the I-Ku Goldsystem comprising of dual cabinmedia servers capable of distributingthousands of movies and live Internetvideo streaming. This contentis controlled wirelessly from insidethe cabin thru multiple iPads. Theywill be receiving their first Brazilianapproval for the I-Ku system.Paint work included hand laidstripes front to back fuselage.cess complete, the A/C is no longer recognizable as the old 9030. It now re-GlobalThein deliveryMakingphase.ofThe final stages of the reassembly including thend paint A/C detailing 9030 are currently under way; with the final return to serviceGlobal Express S/N 9030, Constellation Aviation Services,arrived at Innotech from the Middle East in October2010. A quick look at the aircraft upon arrival and theyknew it was going to take major work to bring this A/Cback to an airworthy state. Work was started and thenwas put on hold. For over a year the A/C sat on theirramp awaiting decisions. After 16 months of negotiationsand several customer representatives later, a basic scopeof work was agreed upon.The 8C inspection started and the scope of workcontinued to grow. There were many additional snagsuncovered and most major components required repairs.Both engines were removed and sent to Rolls Royce fora major shop visit, the APU was sent to Honeywell forrepair, the landing gear was removed and sent to MessierDowty for the 120 month inspection requirements andthe Innotech maintenance team performed many servicebulletins, upgrades and repairs on the A/C. The interiorwas removed and the wood components were routedthrough the Innotech Wood and Finishing shops forrepair and refinishing.During the inspection, major corrosion was foundin several locations on the structure; the most severewas on the LH vertical stabilizer skin which was foundto be corroded beyond limits and required completereplacement. The A/C was shored and a laser symmetryand alignment check was performed, the elevators andhorizontal stabilizer were removed as well as all the componentsfrom inside the stab to gain access to replacethe corroded skin. The skin replacement took nearly8INNOTECH AVIATION3000 hours to complete and the subsequent laser checkshowed the and work delivery to be perfect. expected Upon completion; by theengines, APUApriland2013.landing gearThankwere reinstalledyou toandalltheA/C was repositioned to the Innotech paint facility for acomplete involved strip and repaint for of your the exterior. dedicationas the and old hard 9030. It work. now resembles It was a newWith the paint process complete, the A/C is no longerrecognizableCompletiona long,Global inharddeliveryroadphase.toThankcompleteroad to but complete, the but final the final resultsareyou to allinvolved for your dedication and hard work. It was along, hardsomething they can be proud of.are something we can beproud of.33

CH-124 Avionics Support Contract Extensionfor 12 Wing ShearwaterIn 2011, IMP Electronic Systems wasawarded the contract to maintainfull-time avionics support for theCH-124 Sea King while DND personnelbegan training to work on thenew CH-148 Cyclone. Through hardwork and excellent support for theircustomer, IMP Electronic Systems ispleased to announce that the optionto extend the contract by one yearhas been exercised by the Departmentof National Defence.The IMP onsite team under theleadership of Gaétan Blais, ensuresthat the CH-124 fleet at 12 Wing isfully supported in the repair of itsAvionics equipment. The teamperforms module level repair andsystem level testing on the avionicsequipment to support DND missions.The onsite technician teamhas, on average, 15 years experiencein supporting CH-124 equipment.This vast experience allows for quickproblem resolution and minimaldowntime of DND assets.In March 2013, IMP ElectronicSystems and DND held a celebrationto commemorate the contract extension.The IMP onsite technicians,IMP staff members and anumber of DND personnelwere in attendance for theceremony. Major Cayouette,of 12 Air Maintenance Squadron,thanked the IMP team for their continuedsupport and expressed his appreciationfor the manner in whichboth organizations work together torepair components in a high qualityand timely manner.Congratulations to all partiesinvolved on the continued success ofthis contract, it was well celebratedby cake, coffee and a few good stories!Top Left: Gaétan Blais Top Right: Brian JodreyBottom Left: Jim Dudley Bottom Right: Phil ActonSummer 2013 I M P u l s e Volume 4, Issue 39

Summer 2013 I M P u l s e Volume 4, Issue 3Computers donated from IMP Solutionsoffer a Window on the World for Seniorsin Nova ScotiaDavid MacKinnon remembers thefirst time he saw the impact computerscan have on seniors. David is VicePresident of Sales and Marketing forIMP Solutions in Halifax. Duringthe 1990s, he helped put computersinto a number of private schoolsin Toronto. One of the schools hada program that brought togetherstudents and seniors.“Email was just becoming popularat that time,” he says. When some ofthe seniors asked if they could connectwith relatives living in Israel, hehelped them to write an email andsaw their amazement and excitementwhen they got a reply the nextday. It’s that look on their face heremembers and it’s one he wants tosee again with Northwood’s clients.“Our generation accepts computersand modern technology as anecessity. Our children, however, aretotally immersed in the technologyand readily accept the rapid pace ofchange it brings without question.For seniors, it is still the stuff of sciencefiction and Flash Gordon.”Computers can open a window tothe world for seniors. Not bound byspace or physical limitations, they10Brenda Wyatt and Dave MacKinnoncan connect with family and friendsinstantaneously through email,Skype and video conferencing. Theycan surf the Net, do their bankingand download an endless databaseof information.David remembers connecting withhis mother in Cape Breton as hiskids played in the background. Atone point, his mother saw the kidsrunning along the edge of the pooland reminded them that runningwas dangerous. “Technology allowsher to be a grandmother eventhough she’s separated by distance.”That’s the magic of technology.“We may need to show seniors howand help them get past the fear,” saysDavid. “But the rewards are immense.”Thanks to IMP Solutions,Northwood’s residents and clientswill get that chance and have thebenefit of the latest technology. IMPis donating 15 laptops to Reboom tohelp people connect with the worldaround them.- Article contributed byJohn Verlinden, Northwood(Senior Living, Halifax, NS)IMP Solutionsmoves to theCloudIMP Solutions will launch a ManagedIT Services (MITS) and CloudServices business this summer.The firm’s MITS practice willprovide full operational support ofcustomer networks and devices,with the goal of keeping them running,secure and optimized.There will be a Network OperationsCenter (NOC) and ServiceDesk staffed 24X7X365, based inHalifax. The NOC team will be responsiblefor remotely monitoringand managing customer systems todefined service levels. The servicewill include technical resources(Site Managers) familiar withcustomers’ infrastructure, whowill perform any on-site servicesrequired. Support processes willbe based on recognized industrybest practices, supported by worldclassmonitoring and service desksoftware.One of the hottest trends in theIT industry today is cloud computing- a type of Internet-basedcomputing, where different services-- such as processing, storageand applications -- are deliveredthrough the Internet. IMP Solutionswill offer a wide rangeof cloud services to customers,ranging from email to data backupservices.They are very excited aboutlaunching this innovative new IMPbusiness.

CP140 Aurora Structural LifeExtension ProgramDuring the course of the Life ExtensionProgram on the CP140, 10aircraft will undergo an extensiveretrofit to the wing and tail areas ofthe Canadian Forces Aurora Fleet.The requirement for the replacementprogram was a direct result of theFull Scale Fatigue Test which identifiedsignificant fatigue cracking inspecific areas of the CP140 structure.Replacement of the wings andhorizontal stabilizer is being carriedout at a purpose built hangar at IMPAerospace’s Stanfield InternationalAirport facilities. During the retrofitof the tail section for the new horizontalstabilizer, it was determinedthat the main attachment rings atFlight Station (FS) 1117 also requiredreplacement. This requirement hasnow been incorporated into the programfor the entire fleet. Additionalcomponent repair/replacement isdriven by conditional inspections.Replacement of the horizontal stabilizerand the FS 1117 main attachmentrings, which attach the empennage(tail section) to the aircraftfuselage, requires the removal anddismantling of the entire tail sectionof the aircraft. State of the art laseralignment equipment is used to ensurealignment and symmetry of thestructure. This ensures the structureis reattached to the aircraft fuselagein accordance with the requirementsand the close tolerances of thetechnical data package. An overheadcrane is used to do the heavy liftingand a crew of highly skilled technicianscarries out the structure teardownand rebuild.Installation procedureshave beenrefined as a result of lessons learnedfrom the prototype and proof fitaircraft. These improvements are asa result of close collaboration of theASLEP team including Engineering,Tooling, Production Supervisionand Shop Floor Technicians.Replacement of these componentswith enhanced design and improvedcorrosion resistant materials shouldreduce maintenance costs while givingthe Canadian Forces additionalflight hours of service life for theAurora extending the life of the fleetto 2030 and beyond.Summer 2013 I M P u l s e Volume 4, Issue 311

Summer 2013 I M P u l s e Volume 4, Issue 3Team Nova ScotiaChampionsAtlantica Hotel Halifax is very pleased to announce thaton March 23, 2013, culinary team NS participated in theannual inter-provincial Atlantic Canada expo competition.Proudly led by Executive Chef Luis Clavel, TeamNS competed against three other provincial teams tosuccessfully win the grand prix championship award atCanJet Makes Significant Strides inReducing Workplace AccidentsCompared to this quarter last year,CanJet has reduced the number oflost time days by 150%. Though theycan’t guarantee that level of successyear round, they do believe they havecreated a strong, sustainable programthat will continue to result invastly reduced numbers of lost timeclaims.As a Division, they attribute theirmost recent success to a few newprograms that have been introducedin the last 6 months, most notably, aModified Return to Work Program,which has been responsible for thesuccessful reintegration of 95% ofinjured employees back to the workforce.Their modified work alsooffers their employees the chance12to see another side of the business –something they wouldn’t normallyhave the opportunity to do – andthey’ve been given some very positivefeedback from employees whohave enjoyed the experience.In addition, CanJet has been workingwith physiotherapy clinics acrossthe country, placing employees inrehabilitation programs, whereverpossible, in order to facilitate a moreexpedient and safer return to work,while helping to reduce the chanceof re-injury.Where these programs are reactive,CanJet is now focusing on anAccident Prevention Strategy thatwill see a Hazard Identification teamevaluate current equipment/workChef Don (President of Canadian Federation ofChefs of Canada), Tony Pittoello,Jamie Kerr, Brenan Maddill,Luis Clavel, John Saulnierthis event. All membersof Team NS are employeesof the Atlantica HotelHalifax and we thank them for supporting the growthof the NS culinary arts.processes,etc., that,throughtrending has been identified as ahazard, while also evaluating newand proposed service level equipment,so that training, safe workpractices and any other proactiveprograms can be instituted to preventunnecessary injuries.Their success depends on thehealth and well being of their employeegroup, and they will continueto strive to put programs in placethat demonstrate their commitmentto employee safety.

Coffee for aCauseThank you forsupporting theUnited WayMr. Stephen Plummer, GroupPresident & CEO, helped serve coffeeduring the Coffee for a Cause eventheld at Corporate Office onFebruary 28, 2013. This event, alongwith other fundraisingactivities and employeepayroll deduction,helped IMP raise$19,163.20 for the UnitedWay of Metro Halifax.Taking Care -HalifaxElder Care Workshop SeriesHarding Medical along with the PEICouncil of People with Disabilitiesand Whicher Training hosted TakingCare, a six week seminar series inCharlottetown, PEI. The event wascomprised of six complimentaryeducational workshops on commonchallenges faced and lessons learnedfrom experience for caregivers to theelderly.Topics included: Caregiving Relationships,The Process of Aging, FallPrevention and Accessibility Issues,Community Resources, NursingHome and Retirement Care, andStress Relief for Caregivers (CompassionFatigue).Attendees to the workshops hadaccess to hands-on learning, informationsharing and problem solvingtechniques. Each workshop tackleda specific issue commonly faced bythose who care for elders in ourcommunity.The event ran from April 8th toMay 14th, 2013 and had a good turnout and lots of positive feedback.Stephen Plummer serves coffee to Vik Paliwal at IMP CorporateThane Arsenault, Kinesiologist; Gretchen Maclean, Naturopath;Lynn Leary, Horizon Hearing; Joe Hickey, Optometrist13Summer 2013 I M P u l s e Volume 4, Issue 3

Summer 2013 I M P u l s e Volume 4, Issue 3Associate Minister of National Defencevisits IMP AerospaceIMP Aerospace had the honour of hosting the AssociateMinister of National Defence (AMND), the HonourableKerry-Lynne Findlay, during a trip she made to Halifax,April 19th, 2013. For the visit to IMP, Associate MinisterFindlay was accompanied by Mr. Andre Fillion, DirectorGeneral Aerospace Equipment Program Management(DGAEPM), Colonel Ian Lightbody, Wing Commander,12 Wing Shearwater, as well as Colonel Jim Irvine, WingCommander, 14 Wing Greenwood, and her Chief of Staff,Mr. Jacques Fauteux.Her Honour was hosted by David Gossen, IMP Aerospaceand Defence’s President, who provided her witha briefing regarding IMP’s capabilities and a tour. Shewas shown the work being done on the Cormorant andSea King Depot Repair Programs in one hangar and there-winging and new horizontal stabilizers work underwayon the Auroras in nine hangar.IMP is pleased that Her Honour was able to take timeout of a very busy schedule to discuss and see the criticallyimportant work the Aerospace employees do for theDepartment of National Defence.Top Left PhotoFront Row – Mr. David Gossen, President IMP Aerospace & Defence; Her Honour Kerry-Lynne Findlay, the Associate Minister of National Defence; Mr. André Fillion, DirectorGeneral Aerospace Equipment Program Management.Back Row – Mr. Tom Galley, Executive Vice President IMP Aerospace, Col Jim Irving, WingCommander 14 Wing Greenwood, Col Ian Lightbody, Wing Commander 12 Wing Shearwater,Mr. Paul McCabe, Vice President Product SupportMiddle Left Photo: S. Hunt from the Cormorant Support Center explains the layout of theAW519 helicopter to the AMNDBottom Left Photo : K. Gale explains the installation of the CP140 Center WingBottom Right Photo: M. Michaud tours the group around a CH149 Cormorant helicopterundergoing Depot Level Maintenance in 1 Hangar14

CAN-med HealthcareAnnual Sales MeetingThe CAN-medsales team participatedin a week longeducational andstrategic planningsessionThe sales team from CAN-medHealthcare got together for a weeklong educational and strategic planningsession held at the AtlanticaHotel Halifax from April 15th to19th, 2013. The team of 15 travelledfrom various cities across Canada toHalifax to attend an important salesmeeting where representatives fromleading healthcare product suppliersincluding Welch Allyn, UltraBack Row: Maurice Larade, Tim Daly, Laurie Gilbert,Choukri Hanachi, Matt Husband, Jim Ritcey, RickMadgett, Craig SmithFront Row: Barry Hiltz, Allison Nichols, Patricia Turner,Ben Smiley, Lillian Chew, Vincent Babineau, David Mantyka,Stephen McDonaldRay, Delfi, Agfa Heartstation, LuVivaand Ansell, provided training on thelatest medical devices and supplies.But it wasn’t all work and no play,as the sales team also participatedin a few team building activities likego-karting and dining blindfoldedin the dark (two activities not to becombined!)CAN-med Healthcare would like tothank the sales team for participatingin this valuable planning exerciseand for all of their hard work in thepast year. It is their enthusiasm andvast product knowledge that will ensuresuccess for the new and innovativeproducts CAN-med Healthcarenow offers.IMP Employee DiscountMEDIchair Nova ScotiaHarding Medical· 15% IMP employee discount· home medical equipment· assisted living & mobilityproducts· for yourself and your family· equipment purchase or rental15%employeediscountwww.medichair.halifax.comwww.hardingmedical.comSummer 2013 I M P u l s e Volume 4, Issue 315

Summer 2013 I M P u l s e Volume 4, Issue 3Employment Equity - AerospaceParticipates in TechsplorationTechsploration is anot-for-profitorganization thatwas established in1998 to worktowards increasingthe number ofwomen who areemployed in science,trades, technical andtechnology-relatedfields.IMP Aerospace had such a positiveexperience with Techsploration lastyear that they were both eager andpleased to be able to take part intheir programming this year.Lydia Stewart (Intermediate Planner)and Severine Guitton (ManagerContinuous Improvement) kindlyvolunteered to participate in variousTechsploration Goes to Schoolevents throughout the month ofApril. The purpose of these eventswas to speak to young women andencourage them to explore careersin fields where women are currentlyunder-represented. Some ofthe sessions included a mix of bothfemales and males. Lydia and Severinevisited junior high schools andtalked about their education, workexperiences and background in around-robin environment.“I was able to participate and goto four schools this year within theHalifax Regional Area. I was able totalk about what career I have. I wasalso able to show the students differentaspects that are involved within16Lydia Stewart, Intermediate Planner and Severine Guitton, Manager Continuous Improvementmy trade. There were [people from]as many as six different types ofcareers at the school that day to talkabout their jobs. It was very informative.When I was a young student,I wish that this type of program wasoffered. When I was in grade nine,this program could have helped meto look at the different jobs that areavailable today.” – Lydia Stewart“Techsploration caters to studentsboth in rural and urban areas reachingout to boys and girls who havenever heard of IMP. This programenabled IMP to show students whatcareers we have in Nova Scotia andinform them of the different tradecourses available such as the NSCCstructures courses. It’s a great wayto introduce non-traditional careersto students and encourage them toponder a future in a technical role.” –Severine GuittonTechsploration is a not-for-profitorganization that was established in1998 to work towards increasing thenumber of women who are employedin science, trades, technical andtechnology-related fields. It is theresult of a joint initiative of the NovaScotia Community College (NSCC),Women in Trades and Technology(WITT-NS) and the Nova Scotia Departmentof Labour and AdvancedEducation, Apprenticeship TrainingDivision. Techsploration relies onemployers to supply female volunteerswho work in non-traditionalfields that young women can interactwith through various events andprograms.We would like to thank Lydia andSeverine for volunteering. We wouldalso like to thank Chris Harding(Manager Planning & Estimating),Dale Rockwell (Vice PresidentContinuous Improvement) and TomGalley (Executive Vice President) fortheir support of both this initiativeand Lydia and Severine’s participation.For more information on Techsploration,please visit their websiteat: http://techsploration.ca.

ABACE 2013 inShanghaiOccupational Health & Safety -Protect Your BackOne important way to prevent back injuries is to designworkplaces to minimize the risk.It’s a four-step process:Recognize the signs – look for things such as employeesstretching or rubbing sore muscles, commentsabout discomfort, self-modifying equipment or workstations,and quality or production issues.Spot the hazards – watch out for awkward bodypostures held for extended periods of time, applyingexcessive forces with the body, repetitive work for longperiods, poor lighting, excessive vibration or excessiveexposure to heat or cold without protection.Summer 2013 I M P u l s e Volume 4, Issue 3Peter Rutherford, Innotech International Sales ManagerInnotech Aviation attended the ABACE (Asian BusinessAviation Convention & Exhibition) show in Shanghai,China in April. The Asia market continues to grow at astrong pace with a new potential customer taking deliveryof an aircraft each month. Peter Rutherford, InnotechInternational Sales Manager, was very pleased with boththe quality and quantity of customers attending, whichin turn developed new quote activity and relationshipsin this active and growing region of business aviation opportunity.Fix the hazards – change work processes to improveworking posture, reduce the need to lift and manuallymove materials, reduce physical forced needed to do thejob and reduce task repetition.Eliminate future hazards – managers can help eliminatefuture hazards by assessing the ergonomics ofequipment and workstations, consider the requirementsof the task, who is doing the work, and where is it beingdone. Then review the worst-case scenario and consequencesof human error.Congratulations Innotech Aviation onthe successful completion of your recentNadcap audit!In accordance with SAE Aerospace Standard AS7003, to the revision in effect at the time of the audit,this certificate is granted and awarded by the authority of the Nadcap Management Council to:Innotech Aviation1100 Pitfield BlvdMontreal, QC H4S 0A1CanadaThis certificate demonstrates conformance and recognition of accreditation for specific services, aslisted in www.eAuditNet.com on the Qualified Manufacturers List (QML), to the revision in effect at thetime of the audit for:Aerospace Quality System (AC7004)Your IMP Employee Home & AutoGroup Insurance ProviderFor your home and auto insurance,being in the right place has its benefits.Get a home or auto insurance quote.1-888-476-87378 a.m. to 8 p.m. Monday to Friday8 a.m. to 4 p.m. SaturdayCertificate Number: 9950150188Expiration Date: 30 April 2016Joseph G. PintoVice President and Chief Operating OfficerPerformance Review Institute (PRI) | 161 Thorn Hill Road | Warrendale, PA 15086-752717

Summer 2013 I M P u l s e Volume 4, Issue 3Cascade GoesPink!Staff at Cascade Aerospace took part in Anti-Bullying Day(aka Pink Shirt Day); an anti-bullying movement that beganin Nova Scotia six years ago and has snowballed into aCanada-wide event.Staff was encouraged to “Take a Stand against Bullying”by wearing pink to work on February 27th and theydid not disappoint. The Executive team along with theHuman Resources group served up nachos as staff took awell-deserved afternoon break and every employee wearingpink was entered into our grand prize draw.Deborah Maynard, VP of Human Resources at CascadeAerospace, says, “Bullying is a serious and ongoing issueregardless of where it is happening. If we can spare evenone victim then it’s worth it for us to do what we can tohelp foster this indispensable campaign.”In recent years, studies show as many as 40 percent ofCanadian workers have reported bullying in the workplacemaking bullying the enemy of productivity. Thetruth is that bullying happens to someone in Canadaevery 7 minutes. But when peers step in the bullying islikely to stop within ten seconds (bullying.org).Workplace bullies create a tremendous liability foran employer by causing stress-related health and safetyproblems which drives good employees out of an organization.Organizations who manage people well, outperformthose who don’t by 30 to 40 percent. There is noplace for bullies in a well-run organization.Take a stand against bullying everywhere at any time ofthe year.Bottom left: Elizabeth Jennex & Jennifer McKayTop right: Richard WangBottom right: Darren Chan, David Learned & Kenneth Krotz18

CAN-med GoesGreen!On March 15th, CAN-med Healthcare’s Bedford officecelebrated St. Patrick’s Day in style, serving up greenmilkshakes and other festive goodies for the occasion.Stephanie Perks, Accounting Clerk, was crowned “mostfestive” by her peers and took home an iPod shuffle! Ahuge thank you to the Social Committee for hosting anothersuccessful team-building event!Summer 2013 I M P u l s e Volume 4, Issue 3Middle left: Natasha Howe & Carrie DavisonBottom left: Maurice Larade & Patricia TurnerTop right: Stephanie PerksBottom right: Lorna Tufts19

Summer 2013 I M P u l s e Volume 4, Issue 3Resilience ® Employee and FamilyAssistance ProgramResilience®, provided by HomewoodHuman Solutions through ManulifeFinancial, is a full service employeeand family assistance program designedto support health at work, athome, and in life, for you and youreligible family members.This benefit is provided to all employeesat no charge, for you or aneligible family member.There are many services offered.Confidential counselling services areoffered for:• stress,• mental / family / separation /divorce / custody issues,• alcohol and drug abuse,• gambling addiction,• bereavement, and many moreThere are also Plan Smart and CareerSmart services that include:• Childcare and Parenting CaregiverSupport Services,• Nutritional Support,• Elder and Family Care Services,• Legal Advisory Services,• Financial Advisory Services,• Shift-Worker Support, and manymoreAccessing this confidential serviceis easy. You may access by phoneat 1-866-644-0326, 24-hours, sevendays per week or on-line at www.myresilience.com. You or youreligible family member can receivecounselling in a way that is mostconvenient and comfortable for themwhich may include:• in person• by phone, or• through a secure on-line serviceAdditional information can be foundin your Group Benefits Booklet.If you have any questions, pleasecontact your local Human ResourcesDepartment.Resilience®Counselling for:· marital & family problems· stress· psychological disorders· alcohol & drug problems· bereavement· lifestyle problems· referral for financial & legalproblems· and more1 866 644-0326TTY 1 888 384-1152Chef’s CreationsButternut Squash SoupLuis ClavelExecutive ChefAtlantica Hotel Halifax2 Whole butternut squash diced into largechunks1 large Spanish onion5 garlic cloves1 ½ cups brown sugar½ litre chicken broth½ litre apple juice3 tbsp vegetable oil1 pinch cinnamon½ cup 35% creamBegin by peeling and seeding butternutsquash, then cut squash into equal pieces. Peeland cut onion into same size as squash. Placesquash, onion and garlic in a roasting pan andtoss with oil and brown sugar, roast at 350 Fjust until tender. Place vegetables in stock potand pour in chicken stock and apple juice untiljust covering squash. Bring to a full boil and allowvegetables to become fully cooked. Pureesmooth in a blender add whipping cream andadjust seasonings with salt and pepper.Whistleblower Policy & Hotline 1-877-349-6446The purpose of the hotline is to provide a mechanism for all staff members, vendors, customers, partners and variousother stakeholders to raise concerns regarding accounting, internal accounting controls, auditing procedures, financialreporting irregularities, unethical business conduct and violations of the Company’s policies and procedures.The Whistleblower Hotline can be reached by calling 1-877-349-6446. Your call to the Hotline is completely confidentialand cannot be traced. In order to protect your confidentiality, the Chairman of the Audit Committee, who is one of theindependent Directors of the Company’s Board of Directors, will handle all Whistleblower Hotline telephone calls. A copyof the Whistleblower’s policy can be obtained from your Human Resources Department or Manager.20