IMPrint Issue 9 - IMP Group

PRESIDENT’S CHRISTMAS MESSAGE
Submitted By: D.A. Gossen
As amazing as it may be, another year is at an end and the New Year is almost upon us. 2011 has been an exciting year for the IMP Aerospace,
Avionics and Aerostructures Divisions. Our programs continue to make significant improvements as we meet the challenges before us and
expand our horizons.
Overall, I have been pleased with our performance to date and look forward to the future with optimism. We have delivered in all of our programs
and are actively engaged in seeking out new business opportunities. Despite the current economic challenges, our current programs have
provided sustaining workload; however, we cannot take anything for granted. The leadership team is fully engaged in developing the business
for the future to ensure this trend continues. I want to thank all of you for your dedication and commitment throughout 2011.
I would like to acknowledge those who have retired over the past year, and thank them for their contribution and friendship. I wish them and their
families the very best for the future. It is with sadness that I acknowledge the passing of several dear co-workers, who were both friends and
colleagues. Their contribution will not be forgotten.
As we enter the Christmas season I encourage each of you to take the time to relax and enjoy the holidays with your family and friends. Let’s all
work hard to make it a festive and accident-free holiday season. For those who are travelling outside the area, I hope that your travels will be
safe. I wish you and your families a joyous holiday season and a happy, healthy and prosperous New Year.
CELEBRATING 20 YEARS OF EXCELLENCE
Submitted By: Linda Carter
On October 7, IMP Aerostructures celebrated 20 years of business in Amherst NS.
Aerostructures (formally IMP Aerospace Components) manufactures precision metal components and structures for the aerospace industry.
The team has more than tripled from 112 employees at opening to the current 357 employees. Over the last 20 years, IMP Aerostructures has
delivered over 11.8 million parts and assemblies and manages a total of 49,000 part numbers for its industry leading customer base. The earliest
service date for an active employee is Donald Chapman – May 1, 1969, was his start date with Enheat, the predecessor to IMP Aerospace
Components. We have a total of 4,782.5 years of combined experience, an individual average of 13.39 years per employee.
(Story continued on third page)
WIN PRIZES WITH THE NEW IMPrint CONTEST!
To increase readership and engagement, the IMPrint will now feature a
quiz with prizes to be won! Contest details located on inside back cover.
Left to Right: Robert Small,
Town of Amherst Mayor and IMP Aerostructures Director
of New Business/Development & Programs,
David Gossen President, IMP Aerospace,
David Pearson VP & General Manager IMP Aerostructures,
Stephen Plummer IMP Group President and Chief Executive Officer,
Scott Armstrong MP - Cumberland Colchester Musquodoboit Valley
#9
IMP AEROSPACE’S
DEC. 2011
NEWS LETT E R

PRESIDENT’S ANNUAL UPDATE - 2011
Submitted By: D. A. Gossen
As 2011 comes to a close it is time to take stock of our accomplishments and look to the future. All three operations, Aerospace, Avionics and
Aerostructures completed successful years, delivering quality products and services to our customers.
In July, we delivered the first of the re-winged P3 aircraft to the Norwegian Air Force under the Aircraft Life Extension Program (ASLEP), with the
second aircraft due for delivery within the next month. On the Canadian CP140 Aurora program, we completed the timely delivery of the first IMP
Block III Aurora Incremental Modernization Program (AIMP) aircraft in August. The first re-winged CP140 under the ASLEP is scheduled to be
delivered within the next month. The CH149 Cormorant Aircraft Sampling Inspection (ASI) program continues to move forward and is uncovering
a significant amount of survey findings and materiel challenges. The Rotary Wing team has focussed their efforts on resolving the myriad of
challenges, bringing forth innovative solutions. The Aerospace team has rallied around all three programs with a superior level of effort, including
evenings and weekends, to deliver these valuable assets to the military operational community. Your efforts are greatly appreciated and are
recognized by our customers.
The CH124 Sea King program completed another successful year, delivering several periodics along with supporting a number of modifications
and operations on the Wings with mobile repair parties. Given the current circumstances, we expect to be providing this level of support to the
CH124 fleet until 2015 and beyond.
Support to CH149 Cormorant operations continues to surpass expectations as the CSH team at the Main Operating Bases and the HIA location
tackles numerous challenges in support of day-to-day operations. We continue to achieve success in resolving complex technical and materiel
issues to make advances in improving CH149 fleet availability for operations. Your efforts have been central to that success.
Our Avionics operations at Hammonds Plains exceeded expectations, making significant progress on the space programs while continuing to
deliver reliable results on the wire harness and R&O lines. Our customers continue to be very pleased with the quality of the product. Recently
the Avionics division won a contract to provide expanded avionics support to the CH124 Sea King fleet at 12 Wing Shearwater, another positive
vote of confidence from our customer.
In Amherst, the Aerostructures Division just celebrated 20 years of operations under the IMP umbrella. Dave Pearson and the Aerostructures
team continue to work hard at meeting our customer’s needs, resulting in continuous growth in the division. Over the 20 years as part of the IMP
group, the workforce has grown from 112 to 357, which is a testament to the dedication of all the Amherst employees.
A number of recent initiatives continue to be vigorously pursued and are demonstrating positive results. The Employee Engagement surveys
continue to be a valuable tool in pointing out the areas within Aerospace that require attention. I believe communications within Aerospace have
improved as a result of a number of town halls on the hangar floor, and the creation of our IMPrint newsletter. The management training program
continues, and is having great success at preparing our front line managers for the challenges ahead. The Continuous Improvement department
is committed to working, with your participation, to improve co-ordination among the various departments. Positive efforts in this area are allowing
us to achieve greater results together rather than as individual departments. Another recent example is the completion of the Hangar
Rationalization Program, which has optimized program efficiency. I recognize there is much more to be accomplished, and we all need to remain
focused in these critical areas.
On the business development front, we continue to pursue new opportunities both at home and
abroad. Proposals are currently being prepared in support of the Canadian CH147 Chinook program
here at the Halifax location and for maintenance support of the CT114 Tudor fleet at 8 Wing Trenton.
In addition, we have submitted a proposal for the modification of the Sea King replacement aircraft
(Cyclone), and continue to dialogue with Sikorsky for on-going support to this program. In the
meantime, we continue to pursue the Fixed Wing Search and Rescue program. Discussions have
been initiated with many countries, including the German defence agency, regarding the re-winging
and life extension of their P3 fleets of aircraft. We have also initiated marketing efforts to seek out
new business in support of the Canadian Army and Royal Canadian Navy. In addition to our
manufacturing capabilities, there are many other competencies within our Engineering, Materiel and
Planning departments that are directly transferable to these customers. We are optimistic that these
efforts will materialize into new business opportunities. In addition, both the Avionics and
Aerostructures Divisions are pursuing a number of opportunities, both domestic and international.
I am confident that these initiatives will prove to be successful.
In closing, we have had many accomplishments over the past year and are well positioned for
success in 2012. I would like to take this opportunity to thank all of you for your efforts and
David Gossen, President IMP Aerospace
dedication. I look forward to working together with you in 2012.
LAST OF THE “FAIREY AVIATION”
IMP EMPLOYEES RETIRES
Submitted By: Tony Lindley
John Wayne Summers (Bubba), retired from IMP after more than
40 years of service stretching from May 18, 1971 to November 25,
2011. Wayne is the last of the Fairey Aviation personnel hired by
IMP Aerospace. Wayne was an Airframe Technician in #8 Building
employed in the component shop and has been a great co-worker,
a knowledgeable tradesman and a good friend to many past and
present workers. Wayne is one of a few to reach a 40 year
milestone at IMP; we will all dearly miss him. Wayne, please have
a healthy and happy retirement, you deserve it
From your IMP family.

Donnie Cox discusses repairs with 2 Malaysian delegates
Gus Astorquoza (Director ILS) with German and UK delegates
at the Gala Dinner reception
IMP HOSTS INTERNATIONAL SEA KING SYMPOSIUM
Submitted By: Rick Savage
The 14th International Sea King Maintenance Symposium was co-hosted by IMP Aerospace
and the Department of National Defence at the Atlantica Halifax Hotel in September.
Approximately 150 delegates from USA, UK, Belgium, Germany, India, Australia and
Malaysia, as well as Canada, representing military, government and civilian operators,
agencies, manufacturers, MROs and suppliers, attended a full agenda of events related to
the H3/S61 Sea King aircraft.
The theme of this year’s symposium was “Sustainment and Readiness through
Collaboration.” With this in mind, an extensive program of technical presentations and
discussions comprising topics such as Fleet Status, Updates and Upgrades, Structural
Issues, Support Issues, Sustainability and Future Maintainability held the attention of the
audience for two and a half days. Numerous displays from various companies demonstrated
a variety of equipment and capabilities applicable to the Sea King. Of course, the forum also
enabled invaluable face-to-face networking which generated new business opportunities
among the delegates.
The symposium concluded with a visit to IMP Aerospace facilities at the Airport and focused
on the helicopter production programs in Hangars 1 and 8, as well as showcasing the
Aurora/P3 re-winging activities in #9 Hangar. Delegates were also treated to Nova Scotia
hospitality at its best throughout the symposium. In addition to the initial meet-and-greet
reception on the first night, the main reception was held at the Shearwater Aviation Museum
the next day. The symposium was capped with a Gala Lobster Dinner at Pier 21 and the
Canadian Immigration Museum on the final evening. Many of the first-time lobster and
corn-on-the-cob eaters quickly learned why this normally semi-formal event went casual this
year!
The symposium’s program was rated very highly by the participants in the post-event
survey. This reflected highly on IMP and the great deal of effort and planning that went into
making this prestigious event a great success. The leadership and impetus came from
Carl Kumpic, Aerospace’s VP of International Marketing, supported by many other IMP
personnel involved throughout the 10 months leading up to the event. These included
significant participation from IMP Aerospace’s Facilities, Finance, IT, HR, Materiel,
Publications, Product Support, RW Engineering, and Hangars 1, 8 and 9 Production
departments, as well as Hammonds Plains, Corporate IT and the Atlantica Hotel. Many
thanks to all those who helped make this symposium a great success in all respects.
German military and civilian delegates
Delegates arriving at the Shearwater Aviation Musuem reception
LCol Shane Coveney welcomes delegates to the symposium
CELEBRATING 20 YEARS OF EXCELLENCE
Continued from cover page
The 20th anniversary planning took place over a number of weeks to make sure the day went perfect. The days leading up to the event were a
little hectic given that the weather forecast included a small hurricane and heavy rains.
When the big day came and it was perfect, the sun came out and so did many of the employees, past and present. It was great to see so many
former employees meet up with the present employees and reminisce about old times. Many dignitaries came to help us celebrate the day as
well, such as our own Steve Plummer, IMP Group President and CEO, and David Gossen, IMP Aerospace President, along with representatives
from Nova Scotia Business Inc, Nova Scotia Community College and Town of Amherst. Also joining us were Bill Casey, the previous Member of
Parliament, Scott Armstrong, the current MP, and Robert Small, the Mayor of Amherst, who is also the Director of New Business Development &
Programs at IMP Aerostructures.
A commemorative plaque was presented by Mr. Plummer to the long standing employees of IMP who have been with us since the days of
Enheat. A plaque was also presented by Mayor Small on behalf of the Town of Amherst in recognition of 20 years of service in Amherst.
The event was rounded off with a lunch along with a huge cake to finish off a perfect day. A sincere thanks goes out to the planning committee
and all those who volunteered to help with the events.

IMP RECEIVES ACCREDITED MAINTENANCE ORGANIZATION ACCREDITATION
Submitted By: Colin Newton
In 2005, direction was given that IMP Aerospace would embark on the journey to become a DND Accredited Maintenance Organization (AMO) in
support of the CP140. On September 27 the sought accreditation, in the form of a certificate, was presented by Bruce Lewis, Director Aerospace
Equipment Program Manager – Maritime DAEPM(M) (left) to Colin Newton, IMP Senior Maintenance Manager (SMM) (that would be me on the
right). During the journey, the scope expanded to include the CH124, the manufacturing facility in #8 Building and the Materiel Department. We
also endured three onsite audits and submitted more than 100 corrective action plans, of which 15 (of a minor nature) remain a work in progress.
To gain this coveted accreditation, much blood sweat and tears were expended at all times of day and
night by staff from all departments including the participation of: all assigned Performance of Maintenance
through to Aircraft Release Authority personnel, those assigned Person Responsible for the Assignment
of Authority and other airworthiness functions; the Training Department and HR in general; Control Centre
staff; Planning and the list goes on but you know who you are.
As SMM, I take this opportunity to thank all who contributed to this significant achievement. You can and
should be justifiably proud of your part in the accreditation of the first AMO that includes all of the
elements I have described. But the journey does not end with accreditation. As I mentioned, we still have
corrective actions to complete. As processes and the business evolves, we must ensure we continue to
comply or better the regulatory requirements. We also have the Shearwater support to the CH124 to
incorporate and there are other areas where we can and should refine and progress.
AMO Presentation
(Mr Bruce Lewis to Mr Colin Newton)
Pat yourself on the back for this outstanding achievement and say ‘well done’ – you deserve it.
Mike Poplar with his 38 inch Bass
NOW THAT’S A BIG ONE FOLKS!
Submitted By: Linda Carter
The Pearsons love their fishing adventures and most weekends you can find them and their
friends out at the shore having a friendly competition on who’s going to reel in the big one.
Although Dave likes to brag about the big one that got away, Carol seems to be the one to
bring home the catch of the day.
While out on a sunny Sunday afternoon fishing trip there was a big discussion on who got
the big one this time, when they happened to look over their shoulders and saw Mike Poplar
(IMP Aerostructures employee) reeling in a thirty-eight inch bass. Great job Mike, maybe
you could give some fishing lessons to your co-workers.
Bass fishing has become very popular around the province and among the workers at IMP
Aerostructures, with many tales about the “big catch” that someone made. IMP
Aerostructures will be running a competition for the “biggest catch” of the 2012 fishing
season. The rules and prizes will be posted in early 2012.
CONTRACT AWARD – SEAKING AVIONIC SUPPORT
Submitted By: Gaetan Blais
IMP Avionics is proud to announce that we have been awarded the
contract to support the 2nd Line Avionics Repair at 12 Wing Shearwater.
The contract will ensure continuous avionics support to the Sea King fleet
until its retirement and the introduction of the CH-148 Cyclone fleet.
The focus of the work will be on Communications and
Radar equipment.
IMP currently has a presence on-site within the Avionics Support
Organization. The four technicians that were embedded within the AvSO’s
organization will now be a part of a larger team that is being assembled
for this contract.
The awarding of this contract serves to recognize
IMP’s established
expertise in the maintenance of the Sea King systems.
BLUENOSE ACADEMY MOSAIC DESIGN WINNER
Submitted By: Linda Carter
The staff and management at IMP Aerostructures would like to congratulate Scott Conrad, one of our
employees, for his winning design, an honour that will live on in Maritime history for many years to come.
This summer, artists were invited to submit designs for a mosaic for the new Bluenose Academy in Lunenburg,
Nova Scotia. Students from Lunenburg Academy and Centre Consolidated voted on the mosaic choices.
Scott Conrad of Lunenburg, was announced as the winner.
Scott’s design is of the schooner Bluenose sailing into Lunenburg Harbour. He explains, “In the background
are the four points of the compass, representing the four different schools that will make up Bluenose Academy.
The red banner represents the historic red buildings of the Fisheries Museum and Adams and Knickle’s that
overlook the Lunenburg waterfront.”
Scott’s design will be permanently installed in the floor of the entrance hall of the new Bluenose Academy building.

TECH PUBS HALLOWEEN FOR CHARITY
Submitted By: Colin Aitken
This Halloween Tech Pubs staff decided to have some fun and dress up to go desk to desk trick-or-treating. There were nine people that dressed
up for the occasion and anyone that didn’t dress up brought in treats for those who did. We also held a contest for the best costume with the
winner receiving $50 dollars from the Tech Pubs Social Committee. We did, however, ask that those who dressed up for Halloween make a
donation to FEED Nova Scotia or to
Christmas Daddies.
Tech Pubs Halloween for Charity was
a great success. Everyone made food
donations totalling about 40 lbs. The
winner of the costume contest was
Laurie Murray who was dressed as
a Pan Am Flight Attendant with
Michael Copp (Pilot) and
Robin Jack-Jensen (Orc from Lord
of the Rings) both being a very close
second. Tech Pubs would also like
to thank Laurie Murray for graciously
donating her winnings to Christmas
Daddies, bringing the total to $67
dollars.
Laurie Murray receives her prize for first place.
The whole costumed crew
SIGN OF THE TIMES
Submitted By: Laurie Murray
On October 31, a new sign was installed in the reception area for the Technical
Publications department in #6 Hangar at the airport location. As part of the
ongoing makeover of the department, it was suggested that a high quality sign
be commissioned. In response to the idea, Chief of Technical Publications,
Brian Schleihauf, who is due to retire in the near future, thought it would be a
great way for him to show his appreciation to the Publications’ staff by donating
the materials. Pleased with the idea, Illustrating Supervisor, Larry Gayton
donated the time and labour to produce the sign.
Larry put a lot of his spare time into building the sign to ensure it was completed
before Brian’s retirement date. A brass plate was also affixed to the sign
honouring Brian and Larry for their hard work and dedication to the department.
The sign is made of wood with the background sandblasted away leaving the
logo and text raised and painted in the slate blue IMP colour. Looks great guys,
thanks for your contribution!!
BIG BIRD’S
HALLOWEEN
ADVENTURE

Albert MacMullen
WELCOME ALBERT MACMULLEN
Submitted By: Linda Carter
We are pleased to announce the addition of a new Director of Production to our
facility. Albert MacMullen joined our team on Monday, September 26.
Albert brings with him more than 20 years of experience in the Aerospace
Industry ranging from production, quality, engineering, and operations
management. He has extensive involvement with Safety & 5S, Kaizen & Lean
principles, Root Cause Correction Action and scheduling techniques.
Albert, welcome to the Aerostructures team, we look forward to working with you.

12 WING COMMANDERS VISIT AEROSPACE
Submitted By: Alex Fettes
On November 25, the Commander of 12 Wing Shearwater, Colonel Ian Lightbody and the Commanding Officer of 12 AMS, Lieutenant Colonel
Don Waldock, visited IMP Aerospace facilities at the Halifax Stanfield Airport. The Wing Commander and CO were briefed by IMP management
on the status of IMP’s rotary wing and fixed wing programs, as well as the current Aerospace organization.
The briefing was followed by a presentation to IMP Aerospace employees by Colonel Lightbody that highlighted the changing roles of the
Sea King from the cold war era to present day. He noted that the Sea King has been deployed in support of humanitarian missions worldwide
while still maintaining anti-submarine capabilities. Colonel Lightbody closed the presentation by thanking IMP for the efforts of its employees in
providing DND with a serviceable and capable aircraft. He congratulated IMP employees on the fact that their efforts allowed the military
operational staff to carry out the missions that the government required of them. He stressed that he viewed IMP as an integral part of the
CH124 team.
The presentation by 12 Wing was followed by a tour of #1 Hangar to see the activities on the Sea King and Cormorant. The group also toured
#9 Hangar to see combined RTLIR, ASLEP and AIMP Block III program activities on the Aurora.
The tour and briefings provided the 12 Wing senior staff with an understanding and appreciation of the activities carried out by IMP’s professional
employees in supporting DND’s maintenance requirements.
Col Lightbody giving his presentation
IMP staff attending the presentation
“ORIGINAL” IMP EMPLOYEE RETIRES
Submitted By: W.C. Peter Seaward
On Thursday, September 22, IMP Aerospace bid farewell to one the Company’s longest serving employees. With more than 41 years in
Aerospace (1970-2011) and another four years with our predecessor, Fairey Aviation in Eastern Passage (1966-1970), Alex Munroe retired from
IMP to spend some quality time with his wife Barb in and around their home in Scotch Village, Hants County.
A maintenance mechanic by trade, Alex was best known and will forever be remembered as a pre-eminent mobile crane and aircraft tow tractor
operator. His skill as an operator of cranes and tractors is legendary among Aerospace employees and DND/DOD customers alike. Over the
past four decades he aptly demonstrated that no tow job or lifting operation was too difficult. He literally could place large aircraft into parking
spots that would cause many of his peers and co-workers to laud his performance.
The farewell turnout for Alex was nothing short of outstanding. After some uptempo bluegrass fiddle playing by Lukas Munroe to get the crowd
warmed up and with his wife Barb by his side and some former IMP employees in attendance, Alex spoke to the gathering of friends and
co-workers. He acknowledged and thanked all for their warm thoughts and parting gifts that included a scale model of the infamous and much
loved “Grove Crane”. The President of IMP Aerospace, David Gossen, presented Alex with a newly minted large scale framed picture collage
showing Alex out front with a CP140 Aurora as a backdrop.
This was a special day for Aerospace and especially so for Alex and Barb. And although farewells are generally not a festive occasion, Alex
made sure that his farewell would be remembered for many years to come.

14 WING COMMANDERS VISIT AEROSPACE
Submitted By: Alex Fettes
On November 18, the Commander of 14 Wing Greenwood, Colonel Jim Irvine, and his senior staff, which included the Commanding Officers of
the squadrons, visited our facility at the Halifax Stanfield Airport. The COs were briefed by IMP management on the status of fixed wing and
rotary wing programs, including capabilities at IMP as well as the current organization at Aerospace.
The briefing was followed by a presentation to IMP Aerospace employees by Major D. Hotte, the 405 squadron Detachment Commander for the
Libya mission, which stressed the achievements of the CP140 in support of NATO’s mission over Libya. Major Hotte noted that the CP140’s
availability to carry out virtually all of the missions assigned to it was a testament of the maintainers’ abilities, including IMP, to keep the aircraft
serviceable. Colonel Irvine closed the presentation by thanking IMP for the efforts of its employees in providing DND with a very capable aircraft.
Those efforts allowed the military operators to carry out the missions that the government required of them. He stressed that he viewed IMP as
an integral part of the CP140 team.
The presentataion by 14 Wing was followed by a tour of #9 Hangar, where the 14 Wing attendees were briefed on the CP140 wing replacement
project accomplishments and challenges. The group also toured #1 Hangar to see the activities on the Cormorant and Sea King.
REMEMBERING ANDRE COMTE
Submitted By: Ashley Lush
It is with deep sadness and regret that
we announce the sudden passing of
Andre Comte on November 19. Andre
started his career with IMP in October
2006 working on the CP140 TLIR program.
Throughout his career he had been part of
various programs including Rotary Wing
(Sea King), NOAA, Norway, and USN P3.
Andre will be remembered for his spirit and
will be deeply missed by his co-workers.
REMEMBERING BEVERLY BOUTILIER
Submitted By: Bruce Sutherland
It is with deep sadness that we announce
the passing of Beverly Boutilier on October 9.
Bev started her career with IMP in April 2004
as a temp in the PWGSC office but within a
very few months moved to Product Support.
Over time, the Product Support department
grew significantly as the company took on
new programs; accordingly, Bev’s workload
increased until she was supporting a busy
program team of 17. In the summer of 2010,
Bev took on even more responsibility as the
Executive Assistant to the VP Marketing.
Sadly, that same summer, Bev found out
about her illness and had to leave work shortly thereafter. She will be
remembered for her always positive attitude and her great concern for
others. She was a very hardworking and dedicated employee and will
be sincerely missed by those of us who knew her.
REMEMBERING BRIAN GOWEN
Submitted By: Adrian Pople
It is with deep sadness that we
announce the sudden passing of
Brian Gowen. Brian retired from
the Canadian Armed Forces after
23 years of service with the rank of
Warrant Officer. Brian started his
career with IMP in January 2002
working as an Avionics Technician
on the CP140 Aurora. Within his
first year, Brian was promoted to
Foreman and went to work on the
Aurora Incremental Modernization
Program (AIMP). Over the next 10
years, Brian was responsible for the
Navigational Flight Instrumentation, Communication Management
Systems and Data Management Systems prototype aircraft. This
was a perfect fit, as Brian excelled under pressure and the AIMP
presented a very complex technical challenge. With the maturing
of the NFI, CMS and DMS programs, Brian's role changed and
he took on the task of Technical Compliance Foreman on the
production aircraft. Brian played a pivotal role in the success of
the AIMP. His knowledge, work ethic and good humour were
acknowledged by his co-workers and the DND representatives
that he dealt with on a daily basis. Brian will be deeply missed by
all of us who had the pleasure of knowing him.

DO THE RIGHT THING
Submitted By: Robert Ladley
by Robert I. Baron. Parts of this article were originally published in the TC Aviation Safety Letter Issue 4 2011 (Web Link: http://bit.ly/sRHJp2)
and portions are reprinted with the permission of the Flight Safety Foundation.
Professionalism and integrity are the last barriers against unapproved or unwise short cuts.
An experienced and qualified aircraft maintenance technician (AMT) with a tight deadline discovered that he needed a special jig to drill a new
door torque tube on a Boeing 747. The jig was not available, so he decided to drill the holes by hand with a pillar drill – a fixed workshop drill and
an unapproved procedure. Subsequently, the door came open in flight and an emergency landing ensued. The AMT, trying to get the aircraft out
on time, committed what is known as a situational violation. A situational violation occurs when an employee, typically with good intentions,
deviates from a procedure to ‘get the job done’. The reason for this deviation may include time pressure, working conditions or a lack of
resources. This example is not only a classic maintenance human factors error, but also speaks to the issue of professionalism and integrity
conflicting with efficiency and schedule.
The mechanic or technician must be continuously on the lookout and aware that significant events have occasionally led to deviations from
integrity, typically in the normal pursuit of cost savings and efficiency.
For instance, the crash of American Airlines Flight 191, a DC-10-10, was precipitated by procedures that were put in place by maintenance
management. Management accepted the use of a forklift to change engines on the aircraft. The U.S. National Transportation Safety Board
commented in its final report ‘that it is not unusual for an Operator to develop procedures which deviate from those specified by the manufacturer
if its engineering and maintenance personnel believe that the task can be accomplished more efficiently by using an alternate method. Thus, in
what they perceived to be in the interest of efficiency, safety and economy, Operators developed procedures to remove the engine and pylon
assembly as a single unit. A procedure which damaged a critical structural member of the aircraft.
The lifting forks had to be placed precisely to ensure that the resultant forklift load was exactly beneath the center of gravity of the engine and
pylon. The forklift operator then had to control all movements with extreme precision. The failure to emphasize the precision required indicated
that either the degree of difficulty involved or the consequences of placing the lift improperly was not considered; Forklift operators did not receive
instruction on the necessity for precision, and finally staff did not conduct an adequate evaluation of the forklift to ascertain the precision possible.
Ultimately the crack caused the left engine to depart from the aircraft on its take-off rotation; and two hundred and sixty people were killed.
Here the integrity line was crossed: the forklift procedure was designed so that the aircraft would spend less time in maintenance and more time
generating income. Management changed a procedure without adequate safety analysis and lower level employees were “along for the ride.”
Such failures raise a fundamental question about personal integrity. Why would employees, as individual professionals, go “along for the ride”
with these types of breaches in integrity if they know they are working contrary to approved procedures Sometimes this is a matter of norms of
the safety culture, or the “normal” way work is being conducted, whether right or wrong.
Social psychological phenomena such as cognitive dissonance and conformity also may be involved. This might happen when an employee
knows that an incorrect procedure is being used universally but, at the same time, does not want to speak up for fear of criticism or rebuke, an
employee may choose to “go with the crowd” rather than stand out as a complainer, loner, non-team player, etc. Conformity can be amplified by
peer pressure that often develops in groups.
Individual employees must realize that, although these pressures are commonplace and perhaps inevitable, they do not relieve the employee
from the responsibility to speak up and challenge unsafe instructions. Otherwise, they are overstepping the bounds of integrity and their actions
may become a contributing factor in an aircraft accident or incident.
So, can professionalism and integrity be taught Perhaps, but applying them in the workplace is largely the responsibility of the individual, since
they are based on values, not a technical process that can be measured and supervised.
What then should be the baseline expectation for professionalism and integrity among employees The following are starting points:
• Arrive at work on time and be prepared to work.
• Stay current on procedures, and strive to increase your knowledge.
• Respect your peers – even if you don’t particularly care for them.
• Be part of the team effort to make safety the No. 1 priority.
• Be assertive with management whenever necessary for safety.
• Watch for opportunities to draw the line between right and wrong.
• Be alert for business expediency that drives unsafe deviations from approved procedures.
• Do not “go with the flow” when the flow is going the wrong way.
• Ask yourself if actions deemed legally or technically acceptable could be morally wrong.
Robert I. Baron, Ph.D., is the president and chief consultant of The Aviation Consulting Group. He has more than 23 years of experience in the aviation industry and is an adjunct
professor at Embry-Riddle Aeronautical University and Everglades University.
Ian (Centre) celebrating his Canadian Citizenship
(IAN WOOD) WHAT DO ENGLAND AND CANADA
NOW HAVE IN COMMON
Submitted By: Ann Gilfoy
In August, Ian Wood (originally from Nottingham, England) became a Canadian citizen.
Ian is not only a Team Leader at IMP Aerostructures-Amherst, but a valued member of
the Joint Occupational Health and Safety Committee. Ian’s fellow JOHSC members
(Jean McPhee, Sharon Smith, Andrea Bishop, Jim Morehouse, Earl Dow and
Shelley Arsenault) helped Ian celebrate his new citizenship with some “CANADIAN” things
including cake. CONGRATULATIONS AGAIN IAN!

IMP WINS GENERAL DYNAMICS
CHARITY SOFTBALL
Submitted By: Ian Hull
General Dynamics Canada held its inaugural charity softball
tournament in mid-September. The tournament consisted of eight
teams representing General Dynamics, Marriot Hotels, Canadian
Aviation Electronics, Atlantis Systems Eduplus, Canadian Corps of
Commissionaires and last but not least, IMP Aerospace.
We are proud to announce that IMP Aerospace won the tournament and
will be returning next year to defend the crown. Most importantly, we are
proud to say that the tournament raised $3,000 and collected numerous
boxes of food to go towards Laing House and Feed Nova Scotia.
IMP would like to send out huge congratulations to the true champions
of the day, Laing House and Feed Nova Scotia. We can’t wait to return
next year and help support those two wonderful organizations again.
Finally, thank you to GD Canada for organizing such a superb
tournament and providing a great day for all teams involved.
WIN PRIZES WITH THE NEW IMPrint
CONTEST!
To increase readership and engagement, the IMPrint
will now feature a quiz with prizes to be won!
In each issue, there will be a set of questions about
the articles (don’t worry, if you read the issue, they
will be easy!) All you need to do is write down your
name and clock number, circle the correct answers,
and submit the ballot to mail stop 504. The first three
randomly drawn ballots with the correct answers will
win a $25 Tim Horton’s gift card.
Keep an eye on this corner of the IMPrint each issue
for the contest ballot and questions – good luck!
IMPrint Contest
Have You Been Reading
To enter the contest, simply fill in your name and clock
number, circle the answers to the questions, and submit
this ballot to mail stop 504 by February 4th. If your ballot
is one of the first three randomly selected with all the
correct answers, you’ll win a $25 Tim Horton’s gift card.
Name : _________________ Clock # : ____________
The Players from left to right are: Chris Berringer, Chris McMullin, Des Janes, Matt Blois,
Lawson Lush, Steve Snow, Shawn Cherry, Rick Gardner, Ian Hull and Gary Clarke
EYE AND SIGHT HEALTH AND SAFETY
Submitted By: Sean Bedell
Every day in Canada about 200 people injure their eyes at work and about
1 in 20 will be serious enough to lose time from work. With proper eyewear,
at least 90 per cent of these injuries could be prevented. At IMP, eye
injuries consistently rank among our most frequent injuries and with 1 in 20
odds of a time-loss disability and possible longer term injury, we all should
take a moment to think about protecting our eyes and our sight.
Eye injuries are usually caused from flying objects, such as bits of metal,
glass or swarf from drilling and grinding; particles like sand or sawdust;
chemical splashes; and objects protruding from walls or hanging from
ceilings.
Following the established safety procedures is a great way to protect
ourselves. Assessing hazards in our workplace is also a key to eye safety.
Once hazards are known, look for ways to eliminate the hazards. If the
hazard can’t be eliminated, then we should ensure that we use the proper
eye protection to minimize the hazard as much as we can. We should also
take a minute to make sure we know where eyewash stations are located
and how to use them.
Some general guidelines to keep in mind when it comes to safety eyewear:
always wear protective eyewear specifically designed for the task.
wear your safety glasses even when you wear face shields or other
PPE – debris can get under the shield.
match the protection to the hazard: goggles that protect you from
dust may not protect you from chemical splashes.
clean lenses with water or a lens-cleaning solution to wash dirt
away, rather than scratching it into the lens.
make sure the equipment fits properly - snug but not uncomfortable.
inspect your eye wear for damage and replace it as necessary.
Eye safety is everyone’s responsibility. Take a few moments each day to
keep your eyes and sight healthy and safe.
1) Which department at IMP Aerospace is the proud new owner of
a handmade wooden sign
A - Purchasing
B - Engineering
C - Technical Publications
D - Human Resources
2) What trade did John Wayne retire from
A - Avionics Technician
B - Airframe Mechanic
C - Airframe Technician
D - Machinist
3) In what month of this year did we deliver the first of the re-winged
P3 aircraft to the Norwegian Air Force
A - January
B - July
C - August
D - December
4) What is Albert MacMullen’s role at IMP Aerostructures
A - HR Administrator
B - Receptionist
C - Production Supervisor
D - Director of Production
5) What is the combined number of years of experience at IMP
Aerostructures
A - 4,782.50
B - 3,479.99
C - 1,000,001.00
D - 7.01

LONG TERM SERVICE AWARDS
IMP Group has made enhancements to the Long Service and
Retirement Recognition program which is offered in conjunction with
Henry Birks and Sons. Service milestones will now be recognized
at 5-year intervals up to 40 years of service and Retirement.
5 YEARS (UNTIL END OF DECEMBER)
Christopher Barnes, Claude Belanger, Michael Cain,
Deborah Dewolfe, Stephen Gayton, Stephen Hill, Carley Hubbard,
David Hunt, Paul Jack, Jaime Keith, Mark Kennedy, Bob Korhonen,
Michelle LeBlanc, Sarah MacDonnell, Elsie MacLean, Ronald McNeil,
Melanie Medicraft, Shayin Mohandas, Johnathan Munroe,
Kenneth O’Hara, Krista Perry, Srinivasa Puppala, Ronald Rhyno,
Charles Richard, Troy Rooney, Jason Rose, Debra Snair and
Doreen Spurr.
10 YEARS (UNTIL END OF DECEMBER)
Greg Babbings, Ward Fleet, Glen Halverson, Crystal Hull,
Christine King, Tom Pearson and Paula Quinlan.
15 YEARS (UNTIL END OF DECEMBER)
Donald Bitonti and Yan Breton.
20 YEARS (UNTIL END OF DECEMBER)
Donald Cox, Robert Malloy and David McDougall.
25 YEARS (UNTIL END OF DECEMBER)
Colin Guignard, , Michael Hubley, John MacDonald and
Robert MacLeod.
30 YEARS (UNTIL END OF DECEMBER)
Jeffrey Mosher and Paul Saunders
Thank you for all your hard work and dedication
in making IMP Aerospace a great place to work.
CONGRATULATIONS
At IMP Aerospace we would like to recognize those big moments
in our employee’s lives. This space is available to those employees
who have recently celebrated milestone anniversaries, a new
addition to the family or recent nuptials. To add an announcement,
please contact Ashley Lush in the Human Resources Department
BIRTHS
• November 8 – Scott Armstrong, baby girl Brynn.
AMHERST JOINS THE IMPRINT
Submitted By: John Martell
The IMPrint team would like to
welcome the newest team member
Linda Carter (representing
Components) to the newsletter!
The newsletter is developed from
articles and ideas submitted by
employees. It’s a great way to
celebrate a project milestone, a
fundraising event or something
special that a team or individual
achieved (award from a customer,
award from a community
organization for charity, etc.).
Linda Carter
Amherst employees can now send ideas and articles to
Linda Carter at ext. 204 or Linda.Carter@impgroup.com
Congratulations
30 years of service
Jeff Mosher, Sr Director of Engineering (on right side)
receives his 30 years of service certificate from Paul McCabe
MAKE YOUR OWN IMPrint!
IMPrint is aerospace’s own newsletter and it is intended for articles
related to current and future events both of a work and social nature.
Please note that the size of the newsletter and number of submitted
articles may prevent yours from being included in the next release; it
may have to be considered for a following issue. If your article does
not make it through the review process, we will contact you to let you
know.
Please try to keep your article to no more than five paragraphs and
fewer than 500 words. A picture tells a thousand words, please
provide photographs (if applicable) – the higher the quality photo the
better. Below is the list of the content editors to whom you should
give articles or suggestions. We look forward to receiving your
IMPrint!
NAME DEPARTMENT E-MAIL PHONE
Brad Cornick ...........Int’l Programs ............Brad.Cornick@impaerospace.com ................ 2110
Alex Fettes..............Product Support ........Alex.Fettes@impaerospace.com ................... 1261
Larry Gayton ...........Publications ...............Larry.Gayton@impaerospace.com................. 3864
Clair Henderson......CSH...........................Clair.Henderson@impaerospace.com ........... 3769
Carl Kumpic ............Int’l Marketing ............Carl.Kumpic@impaerospace.com.................. 1508
Ashley Lush ............Human Resources.....Ashley.Lush@impaerospace.com.................. 1429
David MacKinnon....AC Engineering .........David.MacKinnon@impaerospace.com ......... 1272
Anne-Marie .............Contracts ...................Anne-Marie.McDevitt@impaerospace.com.... 1307
McDevitt
Nick McGrath ..........ASE ...........................Nick.McGrath@impaerospace.com ............... 1635
Heather Mercer.......Int’l Programs ............Heather.Mercer@impaerospace.com ............ 2044
Devon Moore ..........Sp Engineering..........Devon.Moore@impaerospace.com................ 1138
Colin Newton ..........Airworthiness.............Colin.Newton@impaerospace.com................ 3820
James Friars ...........CI...............................James.Friars@impaerospace.com ................ 3723
Cheryle Engram......Material Dept .............Cheryle.Engram@impgroup.local .................. 1314
Dale Worden...........Production/ ................Dale.Worden@impaerospace.com ................ 1166
Prod Support
Linda Carter............Amherst .....................Linda.Carter@impgroup.com .................... ext. 204
John Martell ............Hammonds Plains .....John.Martell@impaerospace.com...........832-3356
2 011
THE FINANCIAL POST’S TEN
BEST COMPANIES TO WORK FOR
The deadline for articles to be submitted
for the March issue is
February 22, 2012.
The IMPrint newsletter is produced by the
IMP Technical Publications Department
IMPrint
is printed on
recyclable paper.