Travel Management Priorities for 2013 - Carlson Wagonlit Travel

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azil, India and China will continue driving growthin business travel spend, at around twice the worldBaverage.Air & ground Hotel Online adoptionGlobal business travel spending is expected to grow by 8.1 percent 7 in 2013, at just over twice the forecast rate of economic growth(3.6 percent). 8 However, business travel spending will grow at two speeds: slower overall in developed countries (mostly wellunder 5 percent), and much faster (double-digit growth) in some developing countries. Three countries in particular stand out: India(21.5 percent forecast growth), China (14.7 percent) and Brazil (12.6 percent). Some of their key features are described here.Figure 16Forecast global business travel spending (US$ billions)123456789101112131415United StatesChinaJapanGermanyUnited KingdomFranceItalyKoreaBrazilCanadaIndiaAustraliaRussiaSpainNetherlands2012 2013 % change254.9194.866.250.840.235.732.931.130.122.522.421.722.117.918.5266.7223.667.452.541.336.132.534.733.923.127.222.723.817.618.9+4.6%+14.7%+1.8%+3.3%+2.8%+1.1%-1.2%+11.8%+12.6%+2.3%+21.5%+4.6%+7.8%-1.6%+2.2%Source: GBTA Foundation, GBTA BTI Outlook ( July 2012, September 2012, October 2012, January 2013)7GBTA Foundation, GBTA BTI Outlook Annual Global Report and Forecast, Prospects for Global Business Travel 2012-2016 (July 2012)8International Monetary Fund, World Economic Outlook (October 2012)24
BrazilProjected business travel spend in 2013: US$ 33.9 billion (+12.6 percent vs. 2012)The world’s 6th largest economyPopulation: 199 million16 cities with more than 1 million inhabitants24 percent of the population aged under 156.5 percent estimated unemployment (2013)Sources: International Monetary Fund, World Economic Outlook (October 2012), Central Intelligence Agency, World Factbook (January 2013), Brazilian Instituteof Geography and Statistics (2012), Population Reference Bureau, World Population Data Sheet (2012)Brazil’s economy is forecast to grow by 4 percent in 2013, resuming faster growth after slower performancein 2012 and 2011 (1.5 percent and 2.7 percent respectively, compared to 7.5 percent in 2010, according to theInternational Monetary Fund).The country boasts a highly dynamic airline industry, with many recent mergers and changes in global alliancemembership:Avianca-TACA merged in 2009 and entered Star Alliance in 2012GOL announced the decision to drop the Webjet brand name in 2012 after receiving final approval for itsmerger with the carrierAzul and Trip announced their intended merger in 2012TAM, newly merged with LAN, announced it would leave Star Alliance (without confirming it would join LAN inoneworld)Figure 17Market share in Brazil’s domestic aviation market1% 5% 5% 9% 5% 35% 40%PassaredoAviancaTRIPAzulWebjetGOLTAMSource: ANAC – National Civil Aviation Agency of Brazil (October 2012)Capacity and traffic are set to grow in 2013 especially in the domestic market, despite a slowdown in the secondhalf of 2012. New entrants will continue to expand rapidly although perhaps taking less market share away from newlymergedleaders TAM and GOL than in previous years.Travel Management Priorities for 2013 | 25
Page 5: Executive summarySurvey on travel m
Page 8 and 9: 2013 priorities and planned measure
Page 10 and 11: Asia PacificIn Asia Pacific, the nu
Page 12 and 13: Europe,In Europe, the Middle East a
Page 14 and 15: Latin AmericaDriving air and ground
Page 16 and 17: North AmericaIn North America, trav
Page 18 and 19: Global travel managersLike travel m
Page 20 and 21: 2013 business travel trends from A
Page 22 and 23: Global airline ancillary revenues a
Page 26 and 27: There is no strong distinction betw
Page 28 and 29: ChinaProjected business travel spen
Page 30 and 31: Carbon emission trading: non-Europe
Page 32 and 33: uty of care to employees: awareness
Page 34 and 35: E thexpense management: companies w
Page 36 and 37: Among the sources of uncertainty ar
Page 38 and 39: Figure 23Traveler-centric tools suc
Page 40 and 41: Case study: new hotel review featur
Page 42 and 43: Latin America: still a focal point
Page 44 and 45: Joint agreements are in the air, wi
Page 46 and 47: Figure 28Potential pros and cons of
Page 48 and 49: Regulatory vs. voluntary measuresMa
Page 50 and 51: However, companies that integrate L
Page 52 and 53: Meetings and events held both in pe
Page 54 and 55: ew virtual agents or avatars will a
Page 56 and 57: acked planes will be the norm as ai
Page 58 and 59: ail travel will be faster and more
Page 60 and 61: Six reasons to consider high-speed
Page 62 and 63: echnology will be the traveler’s
Page 64 and 65: Unmanaged travel programs may tempt
Page 66 and 67: How best to go about open booking?A
Page 68 and 69: The U.S. Electronic System for Trav
Page 70 and 71: X-YGen X-ers take note! Generation
Page 73 and 74: Travel Management Priorities for 20
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