VoIP startup MyNetFone builds network with Symbio Networks and ...

PRESS CONTACT:Patricia HandschiegelS&S Public Relations818/528-2573pattyh@sspr.comIP Telephony Start-Up MyFone Builds NetworkFrom Scratch In Weeks Via Symbio, EmergentTurnkey Solution Offers Enhanced Services, Web Front End, Pre-/Post-Paid Options;Technology Jump-Starts New Telecom with Quality and Scalability that Rivals IncumbentsDALLAS, TX and SYDNEY, AUSTRALIA – (December 21 st 2004) – VoIP (Voice over InternetProtocol) is the big new ride at the broadband amusement park—with enterprises, cable companies, andISPs queuing up fast. Is there a way to cut in line?MyFone, a brand-new Sydney, Australia IP (Internet Protocol) telecommunications company, hasbeen able to jump to the front quickly with the help of telecom system integrator Symbio Networks andtechnology vendor Emergent Network Solutions. Using Emergent’s ENTICE (Emergent NetworkTelecommunications Infrastructure Control Environment), an industry leading all-in-one IP call controlplatform, Symbio was able to build a next-generation VoIP network for MyFone that instantly rivalslarger network providers with much larger budgets.MyFone’s service quality and reliability competes head-to-head; the company also offers a richfeature set, customer self-provisioning, and the ability to scale to over 500,000 customers. Best of all,Symbio was able to complete MyFone’s build-out in just four weeks’ time, from zero to startup—provingthat alternative, IP-based telcos needn’t spend months—or millions—in order to make quick inroads inthe fast-changing telecom industry.“Our business strategy is to exploit two emerging opportunities in Australia,” said KennethLeung, Vice President/Sales for MyFone. “One is to capture a significant share of the VoIP market bygaining first-mover advantage in our market areas. The other is to be the leading provider of internationallong distance prepaid calling cards, since so many Australians are multi-cultural and make internationalcalls to friends and family.”“MyFone was able to establish the first VoIP point of presence in Sydney by aggressively seekinga turnkey solution for planning, deployment, and ongoing support. They’ve been able to provisionthousands of customers in their first few weeks of business by offering a dependable, high qualityproduct,” noted Rene Sugo, Director of Symbio Networks. “ENTICE has been a key factor in thatsuccess.”ENTICE is Emergent’s flagship open-solutions platform that provides carrier-grade call control,translations, routing and element provisioning for a network of H.323, SIP or H.248 based network- more -

IP Telephony Start-Up MyFone Builds Network From Scratch In Weeks—Page 2elements. Comprised of the ENTICE softswitch and ENTICE session controller, the platform alsoincorporates ELICIT (Emergent Local Integrated Carrier Internet Telephony), a feature package thatdelivers a wide range of local and enhanced services including voicemail, call forwarding/transfer/waiting, caller ID, 3-way calling, unified messaging, conferencing and much more.“Because ENTICE is a technology-agnostic platform, it supports all major IP vendors includingCisco, Grandstream, Azatel, Sipura, SNOM, Audiocodes, and NetComm,” notes Sugo. “This makes iteasier for MyFone or its customers to find and obtain the best, most available endpoint products.ENTICE gives users competitive advantages even beyond deployment.”“Quality in the telecom field is more than just voice quality. It’s the end-to-end experience—from the customer picking up the phone, dialing the digits, and talking, to hanging up the phone,” addedWendy Liew, MyFone’s Vice President/Group Marketing and Carriers Relationships. “Our customershave to feel that the experience is so ‘normal’ that it’s no different from a traditional service. In fact, wewant them to ‘forget’ the service is there.”In addition to installing the ENTICE platform, Symbio established MyFone’s co-location service,set up the billing system, arranged carrier interconnect services and integrated routers, firewalls andgateways to complete a total turnkey system. The final solution was less expensive than comparablesolutions from other major suppliers.“Symbio’s ENTICE network has allowed us to deploy a very cost-effective network whilstproviding all the key features and functionality required of a next generation product,” explainedMyFone’s Leung. “By identifying a technology partner like Symbio, we can focus on marketing andsales while Symbio takes care of all matters relating to the infrastructure. We are confident that Symbioand ENTICE will be able to help us achieve our expansion plans.”About Emergent Network Solutions, Inc.:Emergent Network Solutions (ENS) is a leading provider of advanced telecommunications software forthe emerging communications networks. ENS offers a broad portfolio of solutions based on its cuttingedgeENTICE (Emergent Networks Telecommunication Infrastructure Control Environment) technology.The ENTICE portfolio includes a softswitch, session controller, VoIP gateway, converged tandem/international gateway and various enhanced service solutions. All ENTICE solutions are open allowingdeployment today with room for opportunistic innovation in the future. Emergent’s products, services,and expertise allow carriers to adapt swiftly to changing industry conditions and maximize their currentand future networks. The company is privately owned. For more information, visit www.emergentnetsolutions.com.About Symbio Networks:Symbio Networks provides a complete softswitch-based VoIP solution over broadband for competitiveservice providers. Dependent on customer requirements, the company can supply individual network- more -

IP Telephony Start-Up MyFone Builds Network From Scratch In Weeks—Page 3elements or deliver a complete turn-key, carrier-grade integrated solution such that service providersneed only to focus on delivering quality services to their subscribers. Symbio is unique in that it has indepthexpertise and experience in both voice and data networks with carrier grade equipment, providinga "one-stop" shop of professional services for design consultancy, project management, systemintegration and deployment as well as technical support on a 24x7 basis. Symbio also has extensive R&Dlaboratory facilities at its Sydney, Australia headquarters for development, testing, faults investigationand simulation. For more about Symbio, go to www.symbionetworks.com.About MyFone:MyFone, “Your broadband phone service”, is a leading provider of low-cost interstate and internationalcalling services for Australians. It offers residential and business customers two great ways to save:MyNetFone, a broadband voice service that transforms the customer’s high-speed Internet service intoa phone line without the hassle of a service call; and MyFoneCard, a pre-paid dialing card that offerslow-cost local, long-distance, and international calling. For more, visit www.myfone.com.au.# # # #