developments are thought to be the firstat an MLS stadium, many NFL stadia arealready running the system.Surprisingly perhaps, the driversof technology are generally not the ITcompanies themselves but consumersand <strong>sports</strong> governing bodies andfederations.Organisers of the first Youth OlympicGames last year in Singapore took theview that social networking and not TVwas their preferred method of broadcast,and as a result young journalists theremainly reported through blogs.In Europe, the 2012 Olympic andParalympic Games will rely on a complexmix of technology over a number ofsites and systems. With the eyes of theworld watching, it is an extraordinarilyhigh-pressure environment. But it is anenvironment where technology is able tohelp like never before.At the 2008 Olympics in Beijing, USswimmer Michael Phelps may not havereceived his s<strong>event</strong>h of eight gold medals(for the 100m butterfly) without TVreplays and timing system technology.The result was so close (one hundredthof a second) that it was impossible tojudge using only the naked eye.Responsibility for Olympic Games’ ITinfrastructure falls to Atos. The companyhas worked at every Games since 1992and became the official Worldwide ITPartner for the IOC in 2002 and of theIPC in 2008.The challenge for Atos is to createan IT solution that allows the captureand reporting of every moment of theaction and supports in bringing it to theworld through television and the internet.This requires an understanding of whatorganisers, broadcasters, competitorsand the audience demand.Atos spends four years building theIT and another year testing before theGames. Disasters are simulated andscenarios are run to see how its peoplereact in certain situations, in order toachieve full readiness.Atos Executive Vice President PatrickAdiba, tells SportBusiness <strong>International</strong>:“It is certainly not possible to organisean <strong>event</strong> and capture all the data andresults in a manual way any more. TheOlympics is vast, some days there are 17competitions going, it is like running 17SPORTS EVENT MANAGEMENT 37
TechnologyWorld Championships in a single day.”There will be a number of newtechnological developments on showfor the first time in London. One of theseis myInfo+, an internet application thatenables accredited media, <strong>sports</strong> officialsand athletes to access information oncompetition schedules, medal rankingtables, transport news and <strong>sports</strong>records through their laptops.Another new technology will beCommentator Information System (CIS),which will be remotely available for mostOlympic <strong>sports</strong>. The system displaysresults on touch-screen PCs in less than0.3 seconds at venue broadcast sites,providing broadcasters with the resultsbefore they hear the roar of the crowd.“CIS is full real time information,meaning commentators in South Africa,Dubai and Brazil can all access the samedata at exactly the same time as thosein the stadium – meaning they are ableto commentate as if they are there,’adds Adiba.Technology is also proving invaluableto mass participation <strong>event</strong> organisers.Active <strong>Network</strong> is best known forproviding the electronic back-officesystems used by race organisers to allowcompetitors to sign up, pay and receiveupdates on competitions ranging from5ks and 10ks to marathons and otherendurance <strong>sports</strong>. Its technology allowssecure online registration and transactionprocessing, data <strong>management</strong>and reporting.The company handles the registrationsfor US races, including the ChicagoMarathon and San Francisco’s Bayto Breakers race.Race organisers use Active <strong>Network</strong>to avoid the nightmare of receiving andtrying to organise thousands of crumpledregistrations forms and bundles of cash.Bay to Breakers for example, generates55,000 runners. While the race adds a$5 service fee for the service, runnersappreciate the convenience of not havingto queue up to register.Sejal Pietrzak, Vice President –<strong>International</strong>, for Active <strong>Network</strong>, tellsSportBusiness <strong>International</strong> the companyare enjoying strong demand in theEMEA and Asia Pacific regions, withcompanies and <strong>event</strong>s such as TriathlonAustralia, USM Events, World TriathlonCorporation (which owns the Ironman<strong>event</strong>s worldwide), Brighton Marathon,Singapore Marathon and Tennis Australia.She adds: “What has driven thisgrowth has been a combination ofoffering our technology and customerservice to more <strong>event</strong>s and helping those<strong>event</strong>s grow their participation, anddeepening our relationship with <strong>event</strong>sthat have been working with us formany years.“Our system allows <strong>sports</strong> clubs andendurance <strong>sports</strong> <strong>event</strong>s to be able toprovide their members and participantswith a secure and convenient onlineregistration system, while being ableto manage their data efficiently, both interms of financials and database for oneor multiple <strong>event</strong>s.“Our <strong>event</strong>, participant and resource<strong>management</strong> technology solutions aredesigned to help <strong>sports</strong> organisationssimplify business operations andreduce their costs. We make it easierto get things done and because of that,our <strong>event</strong> and <strong>sports</strong> clubs’ clientsare able to focus on improving thequality and success of their <strong>event</strong>s.”While the presence and range oftechnologies will surely continue todevelop, what will the landscape for<strong>sports</strong> themselves look like five yearsfrom now? Certainly there is a case forsuggesting that at present, some <strong>sports</strong>make better use of technology thanothers. Arguably, more technology couldbe used in football before it reachesthe mature levels of technology in<strong>sports</strong> including ice hockey, tennis andcricket. As <strong>sports</strong> continue to evolve,technology will seemingly be furtherincorporated even into those whosefederations appear unwilling to adopt.And for spectators?“Going forward, smart mobilitywill continue to explode, as will thedevelopment of mobile devices andsecurity of data – not from a hackingperspective, but from the point of viewthat the correct data is available andready to be processed or used whenit is required,” believes Adiba.“People will increasingly choose howto consume an <strong>event</strong> in the mannerthey want and not be willing to betied to a schedule – they will want tobe their own TV directors. The useand functionality of mobile phonesand social networking sites will alsocontinue to grow,” he adds.38 SPORTS EVENT MANAGEMENT