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Evaluating outcomes at Madikwe and Makuleke by Peter John Massyn

Evaluating outcomes at Madikwe and Makuleke by Peter John Massyn

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an established priv<strong>at</strong>e sector company with a proven record of accomplishment in themarketing <strong>and</strong> oper<strong>at</strong>ion of tourist lodges. Interestingly, the two trusts selected the samecompany, which thus gained an important economy of scale <strong>and</strong> br<strong>and</strong>ing opportunity in<strong>Madikwe</strong>.During the early stages of the projects, the oper<strong>at</strong>ing company was expected to establishthe lodges as br<strong>and</strong>s in the market <strong>and</strong> achieve prescribed social goals, such as theemployment <strong>and</strong> training of local staff as well as the use of local entrepreneurs for theprocurement of a range of goods <strong>and</strong> services. These goals are contractually entrenchedin the oper<strong>at</strong>ing agreements between the trusts <strong>and</strong> the priv<strong>at</strong>e partner. They thereforeform part of a clear rights framework, which the trusts can enforce should the oper<strong>at</strong>or failto discharge its empowerment oblig<strong>at</strong>ions. 13Upon termin<strong>at</strong>ion of the contract, the oper<strong>at</strong>ing company must transfer back the facilitiesto the trusts, which will either reappoint the oper<strong>at</strong>ing company, or make altern<strong>at</strong>ivearrangements for the future management <strong>and</strong> marketing of the lodges.2.4 Capital fundingIn both cases, the NWPTB insisted on a competitive rental for the long-term lease rightsacquired <strong>by</strong> the trusts. With support from the <strong>Madikwe</strong> Initi<strong>at</strong>ive, the trusts used theserights as a bargaining pl<strong>at</strong>form from which to secure an advantageous set ofarrangements with a priv<strong>at</strong>e oper<strong>at</strong>ing partner. But it meant the trusts could not use l<strong>and</strong>rentals to gear the loans they required to develop the lodge. Under these circumstances,the trusts made applic<strong>at</strong>ion to the Community Equity Fund (CEF) of Khula EnterpriseFinance Limited, a parast<strong>at</strong>al grant-making facility designed to assist the historicallydisadvantaged poor with the capitaliz<strong>at</strong>ion of initial equity in high value agriculture <strong>and</strong>tourism ventures. These grants were disbursed in conjunction with deferred repaymentloans origin<strong>at</strong>ing in Khula’s L<strong>and</strong> Empowerment Credit Facility (LECF) but extended via13 The following extract from the oper<strong>at</strong>ing contract provides an example of the affirm<strong>at</strong>ive oblig<strong>at</strong>ionsimposed on the oper<strong>at</strong>or: “Where Members of the Balete Ba Lekgophung with the necessary skillsrequired <strong>by</strong> the Oper<strong>at</strong>or are not available, the Oper<strong>at</strong>or shall train Members of the Balete Ba Lekgophungto acquire, develop <strong>and</strong> build such skills. In this event, the Oper<strong>at</strong>or shall submit to the Tenant a trainingprogramme in writing, including a realistic timetable <strong>and</strong> quantified targets, designed to prepare Membersof the Balete Ba Lekgophung to acquire, develop <strong>and</strong> build the skills necessary to oper<strong>at</strong>e <strong>and</strong> maintainthe Lodge. Upon approval in writing <strong>by</strong> the Tenant, the Oper<strong>at</strong>or shall commence implement<strong>at</strong>ion of thetraining programme. The Oper<strong>at</strong>or shall be responsible for the cost of the training programme, providedth<strong>at</strong> the Oper<strong>at</strong>or shall have the right to raise funds for this purpose from third parties. Any failure toimplement the training programme according to the timetable <strong>and</strong> targets contained in the programmeshall be deemed a m<strong>at</strong>erial breach of this Contract.” Balete Ba Lekgophung Development Trust & TheN<strong>at</strong>ure Workshop (Pty) Ltd, 2004: 8./10

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