art II2. Employer Challenge: Certification,License, and ExperienceMany military work roles would require licensure and certifications, if performedin the civilian sector. Civilian licensing of otherwise skilled veterans is commonlycited by employers as an impediment to fully leveraging the skills and experiencesof military veterans.Licensure and certification requirementsare commonly preceded by education andtraining, which varies between militaryand civilian sectors. However, the skills areoften similar or identical, and the trainingand education is also similar in scopeand content (between military and civiliansectors). Two primary components are atissue for employers that cite licensing andcertification as an impediment to hiringveterans:▶ A lack of understanding related to theveteran’s training and education as itcorrelates to the civilian equivalency(and how may the equivalency beascertained)▶ A lack of understanding related to theduties/activities of the veteran’s workrolein the military, as it correlatesto the requirements associated withcivilian licensing and certificationstandards.To a large extent, licensure and certificationis a state-level issue; that is, individualstates are responsible for vocational licensingrelated to most work roles requiringcivilian certification. Legislative and executivepolicy is beginning to address certificationand licensure for education, training,and skills obtained in military service, soas to allow easy transfer of licensure to takeplace as military members (and families)transfer from one state and jurisdiction toanother post-service and not only duringservice. These policy initiatives continue toensure the integrity of the license or certificationbut expedite attainment for thosealready qualified. These policies includelicense reciprocity, reduced documentationrequirements for veterans, expedited reviewsof licensing/certification applications,temporary licensure, and others.Initiatives in several states, and for severaltarget occupations including nursing,teaching, and childcare, were highlightedin a Treasury/DOD joint report on occupationallicensing focused on spouses whomove to support serving family members.As mentioned, there are also efforts underwayto streamline the process throughwhich education, training, and experiencegained as a result of military service canbe applied to generate a civilian certificationor license. Based on a review of36 INSTITUtE FOR veterans and military families
those efforts, New York State has madethe most significant progress in this area.For example, in New York, a commercialdriver’s licensure (CDL) has been streamlinedfor veterans who held similar rolesin the military, as have some positions inhealthcare and education. Efforts are alsocurrently underway in New York to reducethe training and experience required ofmany private security and law enforcementcertifications, for those individualswho performed similar work roles whileserving in the military. Other states havetaken steps similar to New York for emergencymedical technician and ambulancedriver roles, and there is an ongoing efforton the federal level for those occupationsthat require federal licensure.All that said, from an employer perspectivethe general consensus is that stateregulatory agencies have been slow toaddress this important issue, and ongoinginitiatives are disparate and uncoordinated.While some states have taken significantand meaningful steps to acknowledgemilitary training and experience in theirlicensing and certification programs (e.g.,New York, Pennsylvania, Washington),others have taken limited or no action. Asit is in the best interest of both the veteranand the employer that military trainingand experience can be leveraged in theform of a civilian license or certification,some firms have taken proactive steps toovercome the challenges related to certification,and by doing so have been able toleverage the skills, training and experienceof veterans in the workforce. Detailed beloware some of the strategies adopted byleading employers to address the challengesrelated to certification and licensure ofmilitary veterans.Recommendations & Resources:The following recommendations are providedfor employers related to licensingand certification:▶ Identify those work roles withinyour organization that require state/federal licensure or certification, andconcurrently identify those militaryoccupations that assume similarskills, training, and experience. Manyof the available Military OccupationalSpecialty (MOS) translator tools canassist with mapping civilian workroles to military occupations. 2▶ Assign the firm’s human resourcesteam to stay up-to-date and informedas to state-specific policies, programs,and initiatives focused on licensingand certification programs impactingveterans–particularly as those initiativesrelate to work-roles in demandat your organization.▶ Firms with operating locations acrossmultiple states may be positionedto leverage state-specific reciprocityagreements with regard to the licensing/certificationopportunities forprospective veteran employees, wherea given state has taken steps to providelicensing/certification opportunitiesto veterans (given military education/training/experience).guide to leading policies, practices & resources 37
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surviving parents, spouses, childre
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Challenges to Implementation andSca
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.▶ Furthermore, Walmart believest
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▶ American Corporate Partners (AC
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5. Teaming and Developing Small Bus
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▶ JPMC’s Supplier Diversity Net
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▶ Expand the presence of diverses
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1. In Support of the Employer: Issu
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TABLE 1:Summary of BLS Employment S
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figure 1:Unemployment Rates by Vete
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table 3:Unemployment Rate of Vetera
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figure 2: Number of Unemployed Vete
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UNEMPLOYME40%30%UNEMPLOFIGURE Afric
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elationships with family, and 44% f
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0%0%0%0%0%0%0%0%0%0%0%0%figure 6:So
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art IVAccess to HealthcareAccess to
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art IVResearchers have found that e
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art IV▶ ADA Disability and Busine
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art IVstudy that examined the preva
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art IV▶ Vision ImpairmentsThe Nat
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ummaryFor the better part of the pa
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AppendicesThe following resources,
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AppendicesAppendix B:Checklist for
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AppendicesAppendix D:Checklist for
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Appendices▶ The Veterans Opportun
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AppendicesPrivate Sector Initiative
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Appendices▶ Ryder System Inc., a
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AppendicesAppendix G:Summary of Sta
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Appendices144 INSTITUtE FOR veteran
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Appendicesof the education and expe
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CitationsPART I1Krier, D., Stockner
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Citations22Rodriguez, E., Lasch, K.
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Citations7Disability Case Study Res
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Citations14Student Veterans of Amer
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Citations43CSX Corporation Inc. (20
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Citations74Merrill Lynch (2008). Su
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Citations11Hall, R.E. (1972). Turno
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Citations38Kulka, R.A., Schlenger,
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