Statement of Intent 2011-2014 - New Zealand Customs Service
Statement of Intent 2011-2014 - New Zealand Customs Service
Statement of Intent 2011-2014 - New Zealand Customs Service
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By focusing on these priorities,<strong>Customs</strong> seeks to deliver increasedvalue for the funding that theGovernment appropriates for borderservices. We are working to delivermore efficient and effective services,while leading work with border sectorcolleagues to improve border servicesand efficiency more broadly.We are adopting new approachesto service delivery. These involvestreamlining processes throughincreased integration with bordersector agencies and industry, andincreasing the use <strong>of</strong> modern andcapable technology. It also includesdeveloping a more integrated approachto managing border risk, which isexpected to improve the targeting <strong>of</strong>border risks, and increase efficienciesby improving resource allocation.The Government’s investments in theJoint Border Management System–Trade Single Window, the SmartGateautomated passenger processingsystem, and advanced technology tosupport our investigations approachare critical to improving our servicesand increasing our cost-effectiveness.COLLABORATION<strong>Customs</strong> collaborates with a range<strong>of</strong> others to achieve a variety <strong>of</strong>outcomes for <strong>New</strong> <strong>Zealand</strong>. We havethe most significant presence andinfrastructure at the border. We usethis to deliver services on behalf <strong>of</strong>a wide range <strong>of</strong> agencies, therebyreducing the number <strong>of</strong> agenciesthat need to have a physical borderpresence. We work with a number<strong>of</strong> government agencies to deliverprotection and facilitation services,while maintaining long-standingcollaborative partnerships.We are increasingly collaboratingwith industry to achieve more secureand efficient trade and travel, andimproved border services; and havesome significant partnerships inplace to achieve these ends. We alsowork closely with other governmentagencies and non-governmentorganisations overseas to advance<strong>New</strong> <strong>Zealand</strong>’s facilitation andsecurity interests.BORDER SECTORThe border sector was establishedby Cabinet in 2007/08. It comprisesagencies with responsibilities andinterests in <strong>New</strong> <strong>Zealand</strong>’s border. 2The governance structure for theborder sector promotes a whole<strong>of</strong>-governmentview <strong>of</strong> bordermanagement. The Border SectorMinisterial Group is driving theborder sector work programmeto ensure it aligns with theGovernment’s economic agenda.<strong>Customs</strong> currently chairs theBorder Sector Governance Group,comprising chief executives <strong>of</strong>member agencies.The border sector work programmeaims to provide a more seamlessservice to traders and travellers, whileincreasing efficiency and effectivenessfor both industry and government.The work programme is guidedby the border sector performanceframework. The two end outcomesfor the border sector are:2 Agencies <strong>of</strong> the border sector are the Department <strong>of</strong> Labour, Ministry <strong>of</strong> Agriculture and Forestry, <strong>New</strong> <strong>Zealand</strong> <strong>Customs</strong> <strong>Service</strong>, Department <strong>of</strong> Internal Affairs, andMinistry <strong>of</strong> Transport.8 <strong>Statement</strong> <strong>of</strong> <strong>Intent</strong> <strong>2011</strong>–<strong>2014</strong>
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