Statement of Intent 2011-2014 - New Zealand Customs Service

More documents

Recommendations

Info

CUSTOMS’ STRATEGIC FRAMEWORKVISION: Leadership and excellence in border managementthat enhances the prosperity and security of New ZealandMISSION: Protecting New Zealand’slive in safety, while actively participatingOUTPUT CLASSESIMPACTSInformationand intelligenceservicesPROTECTION» Reduced harm and potential harm from illicitpeople and goods» Increased disruption of illegal border activity» Maintained high levels of compliancePolicy advice andinternational servicesRevenue collectionREVENUE» Maintained and timely collection of due Crown revenue» Maintained high levels of voluntary compliance» Reduced intervention with compliant clients» Reduced risk from non-complianceClearance andenforcement servicesrelating to goodsTRADE» Increased access to overseas markets» Improved passage of New Zealand trade throughcustoms in New Zealand and overseas» Reduced compliance burden for traders» Maintained high levels of voluntary complianceClearance andenforcement servicesrelating to passengersand crewTRAVEL» Improved experiences for travellers throughborder processes» Maintained high levels of voluntary complianceClearance andenforcement servicesrelating to craftCAPABILITIESPeople Processes Information, Systems, and Technology10 Statement of Intent 2011–2014
order and revenue in order that New Zealanders mayin a global communityVALUES: » Integrity » Respect» Commitment » AgilityOUTCOMESPRIORITIESOPERATINGENVIRONMENTPROTECTIONNew Zealand is more safe andsecure through reduced risk toNew Zealand’s interests arisingfrom international trade and travelPROTECTIONIncrease disruption of supplyand dismantle criminalnetworks, particularly for illicitdrugs and people smuggling,and maintain responsivenessas risks changeThe Government’s aims» build the foundations for astronger economy» better results from the publicservices New Zealanders rely on,while delivering value for moneyREVENUEThe rate of collection of dueCrown revenue is maintainedfor New ZealandKEY TRENDS AND DRIVERSEconomic UncertaintyIncreasing Trade and TravelVolumes» Drive to increase trade with theAsia-Pacifi c region, particularlyChinaTRADENew Zealand’s trade fl owsmore freely through improvedaccess to markets, and moresecure and efficient borderprocessesTRADEStreamline and simplifytrade facilitation, andpromote secure andefficient trade, particularlywith Australia and ChinaIncreasing Risks andComplex Offending PatternsImproving the Environmentfor Business at the Border» Drive to progress a SingleEconomic Market with Australia» Drive for more secure andeffi cient global supply chainsTRAVELTravel to and from New Zealandfl ows more freely through moresecure and efficient borderprocessesTRAVELMore efficient, streamlinedand secure passengerfacilitation, particularly fortrans-Tasman and Asia-Pacific travelManaging Operational RisksRelationshipsNew Zealand Customs Service 11
Page 1: B.24 SOI (2011)NEW ZEALANDCUSTOMS S
Page 5 and 6: CONTENTSMINISTER’S FOREWORD .....
Page 7 and 8: MINISTER’S STATEMENT OF RESPONSIB
Page 9 and 10: COMPTROLLER’S STATEMENT OF RESPON
Page 11 and 12: STRATEGIC DIRECTIONTHE GOVERNMENT
Page 13: » Protection — New Zealand ispro
Page 17 and 18: New Zealand expects continuedchalle
Page 19 and 20: OUTCOME: PROTECTIONNew Zealand is m
Page 21 and 22: WHAT WE WILL DO TO ACHIEVETHESE IMP
Page 23 and 24: OUTCOME: TRADENew Zealand’s trade
Page 25 and 26: our trade presents a low risk to th
Page 27 and 28: OUTCOME: TRAVELTravel to and from N
Page 29 and 30: Travel outcome measuresThese indica
Page 31 and 32: Impacts for the Revenue outcomeREVE
Page 33 and 34: development projects during2011/12,
Page 35 and 36: Customs will continue to engage wit
Page 37 and 38: CAPITAL AND ASSETMANAGEMENT INTENTI

Statement of Intent 2011-2014 - New Zealand Customs Service

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?