Statement of Intent 2011-2014 - New Zealand Customs Service
Statement of Intent 2011-2014 - New Zealand Customs Service
Statement of Intent 2011-2014 - New Zealand Customs Service
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CUSTOMS’ STRATEGIC FRAMEWORKVISION: Leadership and excellence in border managementthat enhances the prosperity and security <strong>of</strong> <strong>New</strong> <strong>Zealand</strong>MISSION: Protecting <strong>New</strong> <strong>Zealand</strong>’slive in safety, while actively participatingOUTPUT CLASSESIMPACTSInformationand intelligenceservicesPROTECTION» Reduced harm and potential harm from illicitpeople and goods» Increased disruption <strong>of</strong> illegal border activity» Maintained high levels <strong>of</strong> compliancePolicy advice andinternational servicesRevenue collectionREVENUE» Maintained and timely collection <strong>of</strong> due Crown revenue» Maintained high levels <strong>of</strong> voluntary compliance» Reduced intervention with compliant clients» Reduced risk from non-complianceClearance andenforcement servicesrelating to goodsTRADE» Increased access to overseas markets» Improved passage <strong>of</strong> <strong>New</strong> <strong>Zealand</strong> trade throughcustoms in <strong>New</strong> <strong>Zealand</strong> and overseas» Reduced compliance burden for traders» Maintained high levels <strong>of</strong> voluntary complianceClearance andenforcement servicesrelating to passengersand crewTRAVEL» Improved experiences for travellers throughborder processes» Maintained high levels <strong>of</strong> voluntary complianceClearance andenforcement servicesrelating to craftCAPABILITIESPeople Processes Information, Systems, and Technology10 <strong>Statement</strong> <strong>of</strong> <strong>Intent</strong> <strong>2011</strong>–<strong>2014</strong>
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