mental considerations play a central rolein this work.At all <strong>LFV</strong> airports, commercialaspects were a priority during 2007. Dueto heavy demand, the focus at Stockholm-Arlanda<strong>Airport</strong> during the yearwas on capacity growth in essentiallyall areas, including office space, hotels,cargo, retail shops and services. Developmentwork takes place in collaborationwith Amsterdam <strong>Airport</strong> Schipholthrough the jointly owned companyArlanda Schiphol Development CompanyAB (ASDC). This company isresponsible for the commercial developmentof shops, restaurants and serviceestablishments.Advertising sales increased during2007, largely due to favourable economicconditions. During the year, <strong>LFV</strong> workedto coordinate certain advertising effortsbetween airports, which elicited a positiveresponse from advertisers.<strong>The</strong> airports outside Stockholm workon the basis of a business model calledABC (see the box below). All work, allactivities and all changes carried out atthe airports are performed within theframework of this model.As for commercial products, a largenumber of activities of varying sizes wereimplemented during the year. Karlstad<strong>Airport</strong> served as a test airport for developingnew commercial concepts which,if they prove successful, may be implementedat other airports. At Malmö <strong>Airport</strong>,a unique terminal concept − with acommon terminal for both domestic andinternational passengers − is creatingnew opportunities to develop shops andrestaurants, which was also done duringthe year.<strong>LFV</strong> creates easier travelIn recent years a higher number of passengers,combined with such changes astighter security requirements, has createdmajor challenges at a number of<strong>LFV</strong>’s airports. During 2007 <strong>LFV</strong> workedintensively to make the airport experience,as well as travel to and from airports,as smooth as possible.Accessibility issues are important at allairports. Stockholm-Arlanda <strong>Airport</strong>needs well functioning areas for thosewho need to travel to the airport by car.By improving other ground transport tothe airport, Stockholm-Arlanda is workingactively to reduce the number ofpassengers who need to arrive by car.During 2007 this resulted in a largelyunchanged number of cars parked, at thesame time as the number of passengersincreased by 2 per cent. This is entirelyconsistent with the environmental targetsthat <strong>LFV</strong> has established.During 2007, <strong>LFV</strong> decided to expandTerminal 5 at Stockholm-Arlanda <strong>Airport</strong>by directly connecting the old terminalwith Pier F. <strong>The</strong> building will becompleted in 2009 and will offer 4,500square metres of space for shops, restaurantsand services plus a larger securityscreening point on two levels.Stockholm-Bromma <strong>Airport</strong>improved the capacity of its securityscreening point, among other things.During 2007 Karlstad <strong>Airport</strong> inau-ABC – business model for <strong>LFV</strong>’s airports outside StockholmAttractive <strong>Airport</strong>A focus on making airports attractive meeting places and increasing non-aviation-relatedrevenue.Basic <strong>Airport</strong>A focus on running as efficient an airport operation as possible, which amongother things means that every employee has several different job assignments.Breakdown of <strong>Group</strong> commercial productrevenue, 2007Real estate products 38% (39%)Advertising 3% (3%)Ground handling 11% (12%)Miscellaneous 24% (22%)Car parking incl.bus fee 24% (24%)Connecting <strong>Airport</strong>A focus on actively searching for collaboration and business partners in orderto market regions and improve airline services.Commercial operationsCommercial operations offer services to travellers and generate a financial surplusthat makes it possible to maintain lower prices for airport operations products.Trend by product categorySales, SEK M2007 2006Real estate<strong>LFV</strong>’s largest commercial business is real estate products, which have the highest sales. In many cases,<strong>LFV</strong> applies sales-based rents, which means that <strong>LFV</strong> shares financial risks with tenants. 824 809Car parking etc.Car parking is an important activity, enabling airports to serve as hubs in the transport system.Air traffic growth during 2007 led to an increase in both sales and profit. 518 487Other commercial productsIn recent years, advertising products have had diminishing profitability due to tough competition with other media, but during2007 the trend reversed. Among other products with favourable growth were conference operations at Stockholm-Arlanda<strong>Airport</strong>, ground handling and aircraft parking.812 753<strong>LFV</strong>’s airports > <strong>LFV</strong> 2007
gurated a “check-in shop”. This meansthat while making purchases at the airportshop, passengers can also check in.A new parking structure was built duringthe year at Göteborg Landvetter <strong>Airport</strong>and went into service in January2008. <strong>The</strong> structure accommodates 2,000cars and is directly connected to the terminals.In Luleå, <strong>LFV</strong> tested fully automatedbaggage check-in together withSAS during the year. <strong>The</strong> airport, SASand passengers were all satisfied andthere are hopes of expanding this systemat <strong>LFV</strong> in the next few years.In collaboration with various localbodies, Malmö <strong>Airport</strong> started a busservice between Svedala Station and theairport. <strong>The</strong> bus is part of the regionalpublic transport system and is coordinatedwith the Pågatåget commutertrains that run between Malmö and Simrishamn.This creates an efficient publictransport connection, while awaitingdirect train service to the airport.Measures that improved conditions for passengers atStockholm-Arlanda <strong>Airport</strong> during 2007• Renovation and expansion of the Terminal 4 departure hall. Together witha separate flow for arriving passengers and a new hamburger restaurant, theservice level improved significantly.• <strong>The</strong> SkyCity commercial and conference building between Terminals 4 and5 was re-inaugurated during the autumn. With its train station offering newconnections to northern Stockholm, Uppsala and other destinations, moreseating and a broader range of services, more than ever SkyCity is the heartof the airport.• A new arrival hall in Terminal 5, including the new Arlanda Visitor Center,which provides assistance to arriving passengers in collaboration with thehospitality industry.• Terminal hosts circulate around the terminal system to answer passengers’questions.• During the autumn, the number of security screening lanes in Terminals 2, 3and 5 increased.• In Pier F, three additional aircraft gates opened during the year, enabling thebuilding to handle five intercontinental routes simultaneously.<strong>Airport</strong> statistics, 2007PASSENGERS LANDINGS STAFF FINANCIAL DATATotalnumber Changeof whichinternat.,number ChangeTotalnumber ChangeFull-timeequivalentnumberFixedassets 1SEK MCaptalspendingSEK MSalesSEK MProfitSEK MStockholm-Arlanda 17,912,997 2% 12,864,261 5% 109,275 -4% 790 8,327 506 2,902 756Göteborg Landvetter 4,355,471 2% 3,112,652 6% 32,167 -3% 459 973 209 659 190Malmö 1,869,456 -1% 737,783 5% 20,041 -5% 104 457 48 268 44Stockholm-Bromma 1,805,649 10% 138,855 10% 31,048 10% 122 127 14 211 33Luleå 930,180 2% 59,133 13% 8,732 -3% 41 78 11 86 1Umeå 810,696 1% 42,454 15% 10,880 2% 85 103 7 92 12Ängelholm Helsingborg 394,723 9% 8,934 6,819 14% 29 86 6 40 1Åre Östersund 374,380 -6% 22,285 4% 4,170 5% 42 85 14 40 -16Sundsvall Härnösand 336,345 0% 20,764 66% 6,496 -2% 47 108 13 54 -11Visby 317,466 9% 13,438 64% 10,334 -12% 38 39 2 38 -7Skellefteå 235,928 7% 12,154 35% 3,779 7% 38 59 16 28 -10Ronneby 219,514 5% 1,545 3,540 -22% 5 34 2 21 -6Kiruna 191,383 12% 2,556 148% 3,140 3% 16 87 2 33 -18Örnsköldsvik 132,468 1% 3,319 -11% 1,673 -4% 32 42 2 19 -18Karlstad 119,107 6% 57,496 42% 5,286 2% 37 38 2 24 -23Jönköping 107,155 -15% 39,756 -31% 7,159 -2% 31 41 2 28 -161) 1 Book value14 > <strong>LFV</strong> 2007 < <strong>LFV</strong>’s airports