DocuCentre - II 5010/4000/3000 - Fuji Xerox Malaysia

Quick User GuideFeaturesApeosPort-II 5010/4000/3000DocuCentre-II 5010/4000ConsumablesCopyPaper JamsPrintScanFaxThis User Guide is printed on FUJI XEROX Office Color Capable Products.Troubleshooting

01Features ContentThank you for selecting the Fuji Xerox ApeosPort-II 5010/4000/3000,DocuCentre-II 5010/4000.This quick user guide provides the fundamental Copy / Fax / Scan / Print operatingprocedures for ease use of the machine.Quick User Guide Organization♣ Features Content ……………………………………………… Page 01 - 02Describes the content of this guide and overview of the machine.♣ Copy ……………………………………………………………. Page 03 - 13Describes the copy features and operations.♣ Fax ………….……………………………………………….….. Page 14 - 19Describes the fax features and operations.♣ Scan …………………………….………….…………………… Page 20 - 25Describes the scan features and operations.♣ Print …………………………….………………………………. Page 26 - 33Describes the print features and operations from computer.♣ Paper Jams …………………………….…….….………………. Page 34 - 36Describes procedures to clear paper jams when error message displays.♣ Consumables …………………………….…….….……………. Page 37 - 40Describes procedures to replace consumables(Toners/Drum/Staples)♣ Troubleshooting … … … … .……….…….….……………… Page 41 - 42Describes procedures to check job status & Online SupportAssistance - describes measures to acquire online help solutionsand / or submit a Service & Support Request.IMPORTANT :The screen images in this guide solely used for illustration and are based on the standard machineconfigurations. Some features mentioned may not be used depending on the machineconfigurations. Unsupported features will not be displayed on the screen. Abnormal features willbe grayed out on the screen.This Quick User Guide may not be copied or modified without the written consent of thepublisher.Parts of this user guide are subject to change without prior notice.We welcome any comments on ambiguities, errors, omissions or missing pages.Contact Fuji Xerox Customer Training Department for more information.

09Making multiple copies from the original [sorting]To make copies output collated. Output can be stapled / hole punched.[Collated] 1,2,3…1,2.3…[Uncollated] 1,1...2,2...3,3...[Finishing]Stapled / Hole PunchCopy1 Select [Copy]2 Select [Output Format]tab and select [CopyOutput]3 Select [Collated], andselect Finishing (ifavailable). Select Staple/ Punch Positions,Select [Save]4 Enter number of setsusing numeric keypadand press buttonNoteCollated - arranged in pageorder per sets.Uncollated - arranged in totalcopies and sort sheets by pageNoteUser Guide P.79

Making copies with edge erased / image shifted10To make copies with edge erased / image shiftedCopy1 Select [Copy]2 Select [LayoutAdjustment] tab; SelectEdge Erase or ImageShift (where applicable)3 Edge Erase – set area toerase using arrow keys at1mm increments each.Image Shift – set marginto shift using arrow keysat 1mm increments each.Select [Save]4 Enter number of setsusing numeric keypadand Press buttonNoteUser Guide P.74

13Making copies of ID CardTo make copy of ID card both sides on the same page of paperCopy1 Select [Copy]2 Select [Output Format] [2]ID Card Copying. SelectON – Select [Save]3 Load ID Card on the topleft of the platen glass.Close document coverand press 4 Open document coverand turn to the 2 nd side.Place it on the same placeand press 5 The ID Card will then beprinted.NoteUser Guide P.97

FAX FEATURES14Numeric Keypads Page 15To fax document using numeric keypads to aspecific locationOn-Hook Dialing Page 15Use this feature to send or receive faxmanually. Select {Manual Send} to send or[Exit (Line Cut)] to exit on-hookSpeed Dial/One Touch Page 15To fax document using Speed Dial/OneTouch DialBroadcast Send Page 15To fax document to multiple locations.FaxAddress Book/Index Page 16To fax documents using pre-registerednumbers from the address book2-Sided Originals Page 17To enable scan both sides of a documentthen transmits automatically1-Sided: Scans 1-sided documents totransmit.2-Sided (H to T): Scans 2-sided (head totoe) documents to transmit.2-Sided (H to H): Scans 2-sided (head tohead) documents to transmit.Transmission Report Page 18To print a transmission report automaticallyafter each fax complete successfully /unsuccessfullyTransmission Report–Cancel Fax JobTo cancel a fax job, press [Job Status] button.Select fax job and press [Stop] / [cancel].ASDFGEWTEtdfrewtry01 78822984 12:45 CP

15Fax transmission to a single / multiple location(s)You can select fax feature on [Fax] screen to send document to singleor multiple recipient(s).1 Select [Fax]Fax2 Enter recipient(s) faxnumber using numerickeypad.3 Select [Next Recipient]button to enter multiplerecipients’ fax number.4 If multiple location faxis programmed, select[Yes] on confirmationscreen to start faxtransmission5 Press the buttonNoteUser Guide P.123

Making a fax transmission using Address Book Entries16You can specify fax recipients from pre-registered Address Book1 Select [Fax]Fax2 Select [Address Book]button to selectrecipients from theregistered entries.3 Select [ABC] [DEF]button to searchRecipients by IndexSearch.4 Or select recipients’ faxnumber from the OneTouch Dial (001 – 070)or using NumericKeypad5 Press the buttonNoteUser Guide P.124

17Making a 2-sided fax transmissionYou can scan a 2 sided document and send in a single operation.1 Select [Fax]Fax2 Select [Address Book]button to select recipientsor enter Fax number usingNumeric Keypad3 Or select recipients’ faxnumber from the OneTouch Dial (001 – 070).4 Select 2 Sided Originals- 2 Sided (Head to Head) or- 2 Sided (Head to Toe)5 Press the button.NoteRecipients’ fax number will bedisplayed on the Address listNoteUser Guide P.129

19To register Fax Address and Group SendTo store Fax addresses in the address book [up to 500 entries]To Register FaxAddressTo Group Pre-Registered FaxAddress1 All Services screen1 All Services screenFax2 Select [Setup Menu] - Select[Address Book]2 Select [Setup Menu] – Select[Group Send]3 Select an address e.g. 001 (notin use) - Press [Create/Delete]4 Address Type: Select [ChangeSettings] Select - FAX – Save -5 Fax Number: Select [ChangeSettings] enter recipient fax no.6 Recipient Name: Select [ChangeSettings] Enter Recipient’sName / Company Name7 Index: Select [Change Settings]Enter 1 alphanumeric character(e.g. Fuji Xerox = F)8 Save and Close; Repeat steps 3-7 to continue or Press [Close] toExit Setup Menu.3 Select any group no. (e.g #01)and press [Create/Delete]4 Enter the pre-registeredaddress no. by using numerickeypads (e.g. 001) Press [ADD]5 Repeat step 4 to continueregistering fax no. to the samegroup6 Select [Save] and Close to Exit[Setup Menu].NoteMax 50 Groups can be createdMax 20 Fax Addresses per groupNoteUser Guide P.328NoteUser Guide P.335

SCAN FEATURES20Scan to Mailbox Page 21To scan documents and save the scanneddata to a mailbox located at the machine.Importing Mailbox data Page 22You can import scanned data to yourcomputer using Mailbox Viewer program.MailboxMailboxScan to Email Page 23To scan documents and send the scanneddata as an e-mail attachmentScan to PC [SMB] Page 24To scan documents and send the data to acomputer on the network.ScanOutput Color/dpi Page 24Set scanning color & output resolution for thedocuments (up to 600dpi).Output Format * Page 25Document can be scanned to the supportedformat. [JPEG, TIFF, PDF, DW]Book Scanning Page 25The feature scans a bounded documents ontoseparate sheets of paper using platen glass.File Name Page 25The default file name is "img-xxx-yyy.zzz"(where xxx is the date and time, yyy is thepage number, and zzz is the extension).

21To Scan document to MailboxYou can scan and save the scanned data to a pre-registered mailboxand import to the computer using Mailbox Viewer application.Mailbox1 Select [Scan to Mailbox]2 Select required mailbox.* Enter password if anyScan3 Select ‘2 Sided Original’ ifnecessary.4 On the [LayoutAdjustment] tab, select‘Scan Resolution’ ifnecessary.5 Press the button.Documents are scannedand stored at the selectedmailbox.NoteUser Guide P.186

To Import Mailbox data into personal computer22You can import scanned documents / data from mailbox to thecomputer using mailbox viewer program.Mailbox1 From computer, Select[Start] > All Programs >Fuji Xerox > NetworkScanner Utility2 > MailboxViewer22 Select required scanner;* e.g. ApeosPort-II 4000(192.168.0.14) – Click[Select Scanner] buttonScan3 Enter Mailbox No andPassword - Click [OpenMailbox] button4 Select required file andclick [Import] to computer.Default file location atC:\My Document\FujiXerox\Network Scan\NoteUser Guide P.233

23To Scan document and transfer via EmailYou can scan & send the scanned data to selected recipients as e-mailattachment(s).1 Select [Email]Scan2 Select [Address Book] oruse [Keyboard] to enteremail address(s)3 Select ‘2 Sided Originals’and ‘File Format’ ifnecessary.4 Select [Layout Adjustment]tab - ‘Scan Resolution’ ifnecessary.5 On the [Output Format] tab,select ‘File Name’ or ‘SplitSend’ if necessary.Press the button.NoteUser Guide P.180

To Scan document and transfer to PC (SMB)24You can scan and transfer the scanned documents to a computeron the network.1 Select [Scan to PC]2 Select [Address Book] orselect [Browse] to searchlocationScan3 Select ‘2 Sided Originals’and ‘File Format’ ifnecessary.4 Select [Layout Adjustment]tab - ‘Scan Resolution’ ifnecessary.5 On the [Output Format] tab,select ‘File Name’.Press the button.NoteUser Guide P.187

25To scan a bound document (Book Scanning)Book Scanning allows you to scan a book onto separate sheets of paperin page order and transfer via any scanning method [Mailbox/Email/SMB]1 Select preferred scanmethod e.g. Scan to PCScan2 Select File Format (e.g. PDF)[Layout Adjustment] tab –Choose [Book Scanning]3 Select an option and Select[Save];Left Page then RightRight Page then LeftTop Page then BottomSelect Both Pages (for scanningleft & right page)4 Select [Original Size] toenter document size orselect from the Presets.5 On the [Output Format] tab,select ‘File Name’. Press the button.NoteUser Guide P.198

PRINTING FEATURES26Printing Job Types Page 27Normal Print – prints as normal printSecure Print – stores print jobs on themachine and prints when UserID & passwordenteredSample Set – prints a trial copyDelayed Print – Temporarily stores printjobs on the machine to print it at specifiedtime.Save to Mailbox – stores print job atregistered mailbox and print upon required.Fax – PC Faxing.Paper Tray Selection Page 27To specify paper tray for printing. Optional:Finishing Stapled / Hole Punched.Default Paper Tray - Auto Tray SelectIf Tray 5 [Bypass] is selected, paper typecan be specified according to paper loadedon Tray 5.Default Finishing Output – CollatedIf Finishing is selected, hole punching andstapling can be applied to the printed copies.Secure Print Page 28Temporarily stores print jobs on the machineand prints when UserID & password entered.2 Sided Printing Page 29You can send file and prints on both sides ofpaper.Booklet Printing Page 30Multiple Up Printing Page 31To print multi-page file into a booklet formatand double sided.To print multi-page files onto single sheet ofpaper [from 2 Up and up to 32 Up]PrintWatermarks Page 32To print files with a pre-fixed text such as‘Urgent’ or ‘Confidential’ over the printout.PC Faxing Page 33To send files and fax directly from computerwithout printing out hardcopies.

27Making a Direct Print from computerFrom your application, you can print directly from computer.1 From application, SelectPrinter – [Properties]2 On the [Paper/Output] tab,select toselect required paper tray.If Tray 5 - Bypass isselected, Select paper typeand paper orientation.Click [OK]Print3 Select tospecify required quantities.4 Select [OK] on all openwindows to print.

Making a Secure Printing from computer 28Allows to set a password to a print job and temporarily stores printmemory on the machine, and print upon entering password.1 From application, SelectPrinter – [Properties]2 On the [Paper/Output] tab,select SecurePrint - click toenter User ID & Password.Click [OK] on all openwindow.3 From machine, Press [JobStatus] button - Select tab.Select [Secure Print]Print4 Select UserID - [DocumentList] button. Enter Passwordand press Confirm.5 Select file and select [Print]A message displayed –Select your preference – thejob will be printed.

29Making a 2-sided print (optional - Finishing)Files can be printed into 2 sided format with 2 sided flip on long edge orflip on short edge.1 From application, SelectPrinter – [Properties]2 On the [Paper/Output] tab,select - 2 Sided Print- 2 Sided Flip on ShortEdgePrint3 *Optional FeatureSelect toenable Stapling / Holepunch. Set required staplingand hole punching position.4 Select [OK] on all openwindows to print.

Making a booklet print from computer30Booklet printing enables multi-page files printed 2-sided booklet formatarranged in ascending order, and fold to form a booklet.1 From application, SelectPrinter – [Properties]2 On the [Layout] tab, select.Select Booklet CreationChoose Binding [Left / Right]* Optional: Fold & StapleSelect [OK]3 A popup window displaysthe changes. Select [OK]Print4 Select ‘Fit to New PaperSize’ – Set any preferredpaper size or select A4(210mm x 297mm)5 Select [OK] on all openwindows to print.

Making a printout with Watermarks32From your application, you can insert watermark.1 From application, SelectPrinter – [Properties]2 On the [Paper/Output] tab,select toselect required paper tray.3 At the [Watermarks/Forms]tab, select watermark (e.g.Confidential, Urgent, etc.) orSelect [New Text] to createSelect [Edit Watermark] toedit any watermark.Print4 Select [Print on Page 1Only] to print watermarkon first page, if necessary.5 Select [OK] on all openwindows to print.

33Making direct fax from computerYou can perform PC Faxing from your application.1 From application, SelectPrinter – [Properties]2 On the [Paper/Output] tab,select [Job Type List] –Select ‘FAX’ and Click‘OK’ on all open windows.Print3 The ‘Fax Recipient’window displayed. Enterrecipient name and faxnumber on the text boxand click [To>>] button.(Repeat step to add more thanone recipient)4 Select [OK] on all openwindows to proceed.NoteTo cancel Fax, go to [Job Status]on the machine panel, select thefax job – Press [Cancel]

MAINTENANCE34Clearing Paper JamsPaper Jams in the Document Feeder1 2 31: Open Document Feeder Cover and remove the jammed document.2-3: If necessary, turn green wheel to feed out jammed document.4: If a document is jammed underneath the inner guide, open inner guide.5-6: Turn green wheel to remove the document. Gently close the cover.4 5 6Paper Jam in Cover A1 2 3Paper Jams1: Lift up the Cover A release lever, and open Cover A.2: Remove any paper below the Fuser Unit by carefully pulling up and out. If thejammed paper is inside the Fuser Unit, lower the green A2 lever in the direction of thearrow to open the Fuser Unit Cover.3: Close Cover A until the cover latches.NoteIf paper is torn, make sure to remove anytorn pieces of paper inside the machine.

35Clearing Paper JamsPaper Jams in Cover B1 21: Lift up the Cover B release lever located on the paper, right side of the cover,and open Cover B.2: Remove the jammed paper. Close Cover B until the cover latches.Paper Jams in Cover C1 21: Lift up the Cover C release lever located on the right side of the machine, andopen Cover C.2: Remove the jammed paper. Close Cover C until the cover latchesPaper Jams in Cover DPaper Jams1 21: Lift up the Duplex Module Cover D release lever located on the upper, right side ofthe door, and open Cover D.2: Remove the jammed paper. Close Cover D until the cover latches

Clearing Paper Jams36Paper Jams in Cover E1 21: Lift up the release lever located in the upper, right corner of Cover A, and openCover A.2: Lift up the release lever located in the upper, right corner of Cover E, and openCover E. Remove the jammed paper.3: Close Cover E, and then Cover A. Make sure the covers latch properly.Paper Jams in Paper Tray 5 (Bypass Tray)1 21-2: Inspect the paper feed entrance in Tray 5 (BypassTray), and remove any jammed paper.NOTE: When two or more sheets of paper are loaded in thetray, remove all of the sheets.NoteIf paper is torn, make sure to remove anytorn pieces of paper inside the machine.Paper Jams

37Replacing ConsumablesReplacing Toner Cartridge1 2 31: Open the Front Cover by pulling the cover towards you.2: Pull the Toner Cartridge out until the handle can be lifted on top of the cartridge.3: Grasp the handle and remove the cartridge from the machine.To install new Toner Cartridge123Info: Remove the new Toner Cartridge from the box. Before removing the cartridgefrom the bag, gently shake the cartridge side to side to loosen the Toner. Remove thecartridge from the bag.Consumables1-2: Place the Toner Cartridge in position, and slide it into the machine until it clicksinto place.3: Close the Front Cover.

Replacing ConsumablesReplacing Drum Cartridge381 2 31: Open the Front Cover by pulling the cover towards you.2-3: Open the Bypass Tray, and then open Cover A while lifting up the release lever.4 54: Lift up the colored lever, and slide the Drum Cartridge out until the handle ontop of the cartridge can be lifted.5: Grasp the handle and remove the cartridge from the machine.To install new Drum Cartridge1 2 3Info: Remove the new Drum Cartridge from the box. Carefully remove the protectivesheet from the cartridge by peeling the tape up and slowly pulling the sheet out.1: Place the cartridge in position and slide it into the machine until it clicks into place.Remove the cartridge seal completely by pulling the tape straight out and make surethe cartridge remains fully seated to the rear.2: Close Cover A until it latches, and then close the Bypass Tray.3: Close the Front Cover.Consumables

39Replacing ConsumablesReplacing Staple Cartridge (Finisher)1 2 31: Open the Finisher Front Door.2-3: Rotate Stapling Unit to the right and pull out on the Staple Cartridge handle andremove the used cartridge.4 5 64-5: Unpack and install the new cartridge. The cartridge will click into place when it isinstalled correctly.6: Insert the cartridge into the machine. Close the Finisher Front Door.Replacing Staple Cartridge (Booklet Finisher)Consumables1 23 41: Open the Finisher FrontDoor.2: Pull Booklet Maker accesshandles and pull out theStapling Unit.3: Squeeze the handles andpull to remove the usedcartridge. Unpack and installthe new cartridge.4: The cartridge will click intoplace when it is installedcorrectly. Return the StaplingUnit to its original position.Close the Finisher Front Door.

Checking Billing Meter / Supplies Status (Consumables)40BILLING METEROn the Machine Panel, press button.Select [Billing Meter / Print Report] tab - Select Billing MeterMETER 1 : Total number of Meter 2 + Meter 3 + Meter 4METER 2 : Total number of copiesMETER 3 : Total number of printsMETER 4 : Total number of fax printoutThis BillingInformation isdifferent fromthe ‘UsageCounters’ inCWIS properties.User shouldsubmit meterreadings basedon the BillingMeter frommachine UI /Touch Screen.SUPPLIES / CONSUMABLESOn the Machine Panel, press button.Select [Supplies] tabThe status of consumables is shown as:“OK”, “Replace Soon (Order Now)”, or “Replace Now”For toner, the amount is shown in percentage (0 to 100%).Consumables

41 Checking Job StatusOn the Machine Panel, press the button.TroubleshootingTo find out more onthe Error Codes Causeand Remedy, please referto “Problem Solving”section in AdministratorGuide

For Quick Self-Help Solution and faster machine uptime,Please Logon to: www.fujixerox.com.myClick on any of the following link to start !> [Download] to download latest Driver or User Guide> [Support] for FAQs or submit Service Request online!

This Quick User Guide is printed on FUJI XEROX Office Color Products.Copyright Reserved © 2010 by Customer Training, Fuji Xerox MalaysiaPrinted in MalaysiaFor Service & Supplies Enquiries (Nationwide)Toll Free : 1-300-88-1163Online support: http://onlinesupport.fujixerox.comThe contents described herein are correct as of August, 2010Edition 2.3 Yupa User Guide