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In the Service of Young People? Studies and Reflections on Media ...

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Public <str<strong>on</strong>g>Service</str<strong>on</strong>g> <strong>on</strong> Digital <strong>Media</strong>case United States v. Thomas (1996), c<strong>on</strong>firmed by Reno v. ACLU (1997). The FTC,after much lobbying from civil society movements like <str<strong>on</strong>g>the</str<strong>on</strong>g> C<strong>on</strong>sumer Federati<strong>on</strong><str<strong>on</strong>g>of</str<strong>on</strong>g> America, has been given authority to establish some regulati<strong>on</strong> about marketingaimed at children, via <str<strong>on</strong>g>the</str<strong>on</strong>g> Children’s Online Privacy Protecti<strong>on</strong> Act (COPPA),effective as <str<strong>on</strong>g>of</str<strong>on</strong>g> 2000. The law requires <str<strong>on</strong>g>of</str<strong>on</strong>g> commercial sites aimed at young peoplebelow 13 years <str<strong>on</strong>g>of</str<strong>on</strong>g> age: 1) to inform parents that <str<strong>on</strong>g>the</str<strong>on</strong>g>y are collecting data; 2)to obtain verifiable parental c<strong>on</strong>sent before proceeding to <str<strong>on</strong>g>the</str<strong>on</strong>g> data collecti<strong>on</strong> <strong>on</strong>children; <str<strong>on</strong>g>and</str<strong>on</strong>g> 3) to give parents access to <str<strong>on</strong>g>the</str<strong>on</strong>g> collected data <str<strong>on</strong>g>and</str<strong>on</strong>g> allow <str<strong>on</strong>g>the</str<strong>on</strong>g>m torestrict <str<strong>on</strong>g>the</str<strong>on</strong>g>ir use. These measures are accompanied with an educati<strong>on</strong>al addendumfor <str<strong>on</strong>g>the</str<strong>on</strong>g> training <str<strong>on</strong>g>of</str<strong>on</strong>g> website operators, specialized publicati<strong>on</strong>s for schools,<str<strong>on</strong>g>and</str<strong>on</strong>g> an <str<strong>on</strong>g>of</str<strong>on</strong>g>ficial governmental website to inform <str<strong>on</strong>g>the</str<strong>on</strong>g> general public better <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g>protecti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> minors.This trend has been followed in o<str<strong>on</strong>g>the</str<strong>on</strong>g>r countries that have pushed it fur<str<strong>on</strong>g>the</str<strong>on</strong>g>r. <str<strong>on</strong>g>In</str<strong>on</strong>g>2001, <str<strong>on</strong>g>the</str<strong>on</strong>g> Home Office in <str<strong>on</strong>g>the</str<strong>on</strong>g> United Kingdom launched a series <str<strong>on</strong>g>of</str<strong>on</strong>g> campaigns tosensitize young people <str<strong>on</strong>g>and</str<strong>on</strong>g> adults to <str<strong>on</strong>g>the</str<strong>on</strong>g> risks <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>In</str<strong>on</strong>g>ternet. Adolescents were targeted<str<strong>on</strong>g>and</str<strong>on</strong>g> reached via <str<strong>on</strong>g>the</str<strong>on</strong>g> media <str<strong>on</strong>g>the</str<strong>on</strong>g>y use most, with radio spots, cinema releases,<strong>on</strong>-line messages <str<strong>on</strong>g>and</str<strong>on</strong>g> a dedicated <str<strong>on</strong>g>In</str<strong>on</strong>g>ternet site, , whileparents were reached through <str<strong>on</strong>g>the</str<strong>on</strong>g> written press <str<strong>on</strong>g>and</str<strong>on</strong>g> a web page, . <str<strong>on</strong>g>In</str<strong>on</strong>g> France, la C<strong>on</strong>férence de la famille, in 2005, maderecommendati<strong>on</strong>s in <str<strong>on</strong>g>the</str<strong>on</strong>g> same directi<strong>on</strong>, following previous recommendati<strong>on</strong>s<str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> Forum des Droits sur l’<str<strong>on</strong>g>In</str<strong>on</strong>g>ternet. Besides parental c<strong>on</strong>sent, it calls for: training<str<strong>on</strong>g>of</str<strong>on</strong>g> webmasters managing teen-sites, informati<strong>on</strong> campaigns with a hotline <str<strong>on</strong>g>and</str<strong>on</strong>g> areference portal with links to all accredited entities legitimate in children’s protecti<strong>on</strong>,<strong>on</strong>-line or <str<strong>on</strong>g>of</str<strong>on</strong>g>f-line, . The creati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> a label “QualitéFamille” has been preferred to <str<strong>on</strong>g>the</str<strong>on</strong>g> opti<strong>on</strong>, to inform parents <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> quality<str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> services <str<strong>on</strong>g>of</str<strong>on</strong>g>fered by <str<strong>on</strong>g>the</str<strong>on</strong>g> sites used by <str<strong>on</strong>g>the</str<strong>on</strong>g>ir children. The classificati<strong>on</strong>will be d<strong>on</strong>e by age, as in <str<strong>on</strong>g>the</str<strong>on</strong>g> traditi<strong>on</strong>al media. Such referencing will be left to<str<strong>on</strong>g>the</str<strong>on</strong>g> choice <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> operators <str<strong>on</strong>g>of</str<strong>on</strong>g> services but <str<strong>on</strong>g>the</str<strong>on</strong>g> commissi<strong>on</strong> Famille <str<strong>on</strong>g>In</str<strong>on</strong>g>ternet willestablish <str<strong>on</strong>g>the</str<strong>on</strong>g> various criteria for getting <str<strong>on</strong>g>the</str<strong>on</strong>g> label <str<strong>on</strong>g>and</str<strong>on</strong>g> do <str<strong>on</strong>g>the</str<strong>on</strong>g> follow-up.The Forum des Droits sur l’<str<strong>on</strong>g>In</str<strong>on</strong>g>ternet has produced a series <str<strong>on</strong>g>of</str<strong>on</strong>g> reports <strong>on</strong> children<str<strong>on</strong>g>and</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> <str<strong>on</strong>g>In</str<strong>on</strong>g>ternet, that deal with issues <str<strong>on</strong>g>of</str<strong>on</strong>g> publicity, pornography, violence, aswell as o<str<strong>on</strong>g>the</str<strong>on</strong>g>r, more positive uses <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> <str<strong>on</strong>g>In</str<strong>on</strong>g>ternet (2004, 2005). It has worked inclose collaborati<strong>on</strong> with partners from different sectors (industry, research, civilsociety) <str<strong>on</strong>g>and</str<strong>on</strong>g> has allowed <str<strong>on</strong>g>the</str<strong>on</strong>g>m to be present at <str<strong>on</strong>g>the</str<strong>on</strong>g> design stage <str<strong>on</strong>g>of</str<strong>on</strong>g> recommendati<strong>on</strong>sra<str<strong>on</strong>g>the</str<strong>on</strong>g>r than at <str<strong>on</strong>g>the</str<strong>on</strong>g> implementati<strong>on</strong> stage <str<strong>on</strong>g>of</str<strong>on</strong>g> policies. This strategy points ata possible re-directi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> whole noti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> public service, <str<strong>on</strong>g>of</str<strong>on</strong>g>ten criticized forits paternalistic smugness in relati<strong>on</strong> to <str<strong>on</strong>g>the</str<strong>on</strong>g> various nati<strong>on</strong>al publics: <str<strong>on</strong>g>In</str<strong>on</strong>g>stead <str<strong>on</strong>g>of</str<strong>on</strong>g>being managed by decisi<strong>on</strong>-makers from a top-down perspective, it can be <str<strong>on</strong>g>the</str<strong>on</strong>g>result <str<strong>on</strong>g>of</str<strong>on</strong>g> a wider c<strong>on</strong>sultati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> actors, experts <str<strong>on</strong>g>and</str<strong>on</strong>g> users from a bottom-up perspective.The state acts as guarantor <str<strong>on</strong>g>of</str<strong>on</strong>g> democratic values such as <str<strong>on</strong>g>the</str<strong>on</strong>g> protecti<strong>on</strong><str<strong>on</strong>g>of</str<strong>on</strong>g> minors, but <str<strong>on</strong>g>the</str<strong>on</strong>g> whole network <str<strong>on</strong>g>of</str<strong>on</strong>g> people around young people (educators,parents, developers, service providers, etc. – <str<strong>on</strong>g>and</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> children <str<strong>on</strong>g>the</str<strong>on</strong>g>mselves) havean early say in <str<strong>on</strong>g>the</str<strong>on</strong>g> matter.21

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