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CHURCH AWARENESS AND PRACTICE OF TOTAL QUALITY ...

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POSITION<br />

======= ======<br />

Total PAS MEM<br />

TORS BERS<br />

------ ------ ------<br />

Total 5 3 2<br />

YES 5 3 2<br />

100% 100% 100%<br />

Analysis: All the 5 respondents whose Churches practiced TQM were expectedly aware<br />

of its principles. (Three Pastors, two members).<br />

Specific Data Table 6<br />

DEEP TQM KNOWLEDGE:PART 3 Q8<br />

(Quality service dept. in Church?)<br />

Base: THOSE WHO <strong>PRACTICE</strong> TQM<br />

POSITION<br />

======= ======<br />

Total PAS MEM<br />

TORS BERS<br />

------ ------ ------<br />

Total 5 3 2<br />

YES 5 3 2<br />

100% 100% 100%<br />

Specific Data Table 7<br />

DEEP TQM KNOWLEDGE:PART 3 Q10<br />

(Service performance monitoring<br />

group in Church?)<br />

Base: THOSE WHO <strong>PRACTICE</strong> TQM<br />

POSITION<br />

======= ======<br />

Total PAS MEM<br />

TORS BERS<br />

Total 5 3 2

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